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Episode 16, Part 1 - The Habits & Mindset for Business Growth with George Anderson
30th April 2025 • The Growth Workshop Podcast • Southwestern Family of Podcasts
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In part 1 of this episode, we discuss the importance of reframing goals to be present-focused, which helps individuals value healthy habits in the moment, with speaker, trainer, and coach George Anderson. George introduces the DASH framework (diet, activity, sleep, hydration) as a quick-win strategy to build routines and boost energy, sharing specific examples of positive results from his clients. Additionally, George explains how his Mindset Boost app's self-diagnostic assessment can identify areas for cultivating different mindsets to improve performance and growth.

Transcripts

Matt Best:

Hello and welcome to the Growth Workshop Podcast.

Matt Best:

We're thrilled to have George Anderson here today. Welcome

Matt Best:

George. Thank you for coming along.

George Anderson:

Great to be here.

Matt Best:

Thank you and George. You're a performance coach, and

Matt Best:

you help individuals and organizations as they think

Matt Best:

about their own performance and the energy and focus and mindset

Matt Best:

and all of those things that will help them be essentially

Matt Best:

better and more successful, and we're going to unpick that in

Matt Best:

the discussion today. So very much looking forward to that, as

Matt Best:

is customary on the Growth Workshop Podcast, we like to ask

Matt Best:

our guests a sort of interesting question, I guess, to kick us

Matt Best:

off. And today, what we'd like to understand from you, George

Matt Best:

is, if you could choose two people to be on your personal

Matt Best:

board of advisors, so those who would advise you in your

Matt Best:

personal life, who would those people be, and why? And they can

Matt Best:

be anyone from celebrities, well known people, individuals that

Matt Best:

only you know. Who would those two people be?

George Anderson:

I love this question because it it's

George Anderson:

something that I know I'm going to take away from and reflect

George Anderson:

even more deeply on after the podcast today, when you ask me,

George Anderson:

but I think I have got a couple but one person who actually is

George Anderson:

on my virtual board of advisors already. And one person who is

George Anderson:

somebody who I would, I would love to have access to his

George Anderson:

brain. The person who already know is a guy called Jerry Duffy

George Anderson:

who has been, I've worked with him many years. He's a speaker,

George Anderson:

and he's, he used to be very, very successful endurance

George Anderson:

athlete as well, and he didn't do so much of that now, but he

George Anderson:

was the first person I ever came across who had done a ridiculous

George Anderson:

ultra endurance challenge. Did 10 Iron Mans in 10 days, which

George Anderson:

is just like the mind boggling. So I got in touch with him, and

George Anderson:

I interviewed him, I got to know him, and we became close

George Anderson:

friends, and he actually inspired me to then go and do my

George Anderson:

first big Ultra challenge, which is sounds nothing in comparison,

George Anderson:

but I did 10 marathons in 10 days a couple of years later,

George Anderson:

and Jerry was very much instrumental in coaching and

George Anderson:

inspiring me and mentoring me through that process. And he has

George Anderson:

been very helpful to me over the years as I've been building my

George Anderson:

business as well. So it's the very kind of sage advice I get

George Anderson:

from Jerry.

Matt Best:

And what about the second person?

George Anderson:

Well, the second person is a bit of a I am

George Anderson:

a bit of a fan boy of and it's another podcast host Andrew

George Anderson:

Huberman from the Huberman lab, and I've been listening to his

George Anderson:

podcast for the last few years, and just absolutely love his

George Anderson:

approach. Is the way he's so methodical about obviously,

George Anderson:

very, very clued up. If anybody is a fan of the human lab,

George Anderson:

they'll know he's very, very detailed. I love the questions

George Anderson:

that he asks, and I can just imagine him being an advisor and

George Anderson:

just calling me out on anything that didn't quite make make

George Anderson:

sense and and just ask me those important questions that I'd

George Anderson:

have to really stop and think and give you a proper

George Anderson:

consideration to. So yeah, Andrew human, he'd be my second

George Anderson:

board of advisors.

Matt Best:

That's brilliant, it sounds like a great balance, and

Matt Best:

it's almost, I guess, linked back to what it is that you do

Matt Best:

and how you help people in those two sides of things. I know when

Matt Best:

we first met, you were sharing with us the connection between

Matt Best:

physical well being and mental well being and and how important

Matt Best:

that is. So maybe you could just describe for the audience,

Matt Best:

George, a little bit about what you do and how you help people.

Matt Best:

And then I know we've got a kind of fun, fun exercise, as it

Matt Best:

were, that we're going to go into around Jonny and my own...

Jonny Adams:

Slightly nervous, may I say...

George Anderson:

I came into doing what I'm doing now, which

George Anderson:

is, as you said, helping individuals, teams,

George Anderson:

organizations, with performance. And there are many different

George Anderson:

facets of performance. It could be around resilience, could be

George Anderson:

around motivation or mindset or even one of the big things that

George Anderson:

I spend a lot of time working with people now on, which is

George Anderson:

energy. How do you create that? That energy, physical, mental,

George Anderson:

emotional energy that gives you this foundation so that you can

George Anderson:

access those tools of resilience and mindset and motivation. And

George Anderson:

I came into this through the route of personal training,

George Anderson:

which I started off doing 20 plus years ago, worked with lots

George Anderson:

and lots of clients, and I really found that the people who

George Anderson:

were best able to stick with the changes that they were making

George Anderson:

were the ones who weren't just connecting what they were doing

George Anderson:

to their goals in the future, but rather to the impact it was

George Anderson:

Having on them right now, like when they were exercising a bit

George Anderson:

more, eating a little bit better, sleeping a little bit

George Anderson:

more as well. They were just feeling better, and they were in

George Anderson:

a better mood. They had a better outlook. They were more

George Anderson:

optimistic. They had better relationships. They were telling

George Anderson:

me these things, and 20 years ago, I didn't really fully

George Anderson:

appreciate or acknowledge the significance of it, but I just

George Anderson:

noticed that they were the ones who are the most motivated, and

George Anderson:

found it easiest to stick to those, those habits. So that's

George Anderson:

what I try and bring now to the audiences and teams that I work

George Anderson:

with.

Matt Best:

Wow. Brilliant. Love to as we dive into the

Matt Best:

conversation, I'd be curious to think about how long it takes

Matt Best:

some individuals to get there, and I know for my own, my own

Matt Best:

journey as well. I think, I imagine, lots of our listeners

Matt Best:

are probably in the same boat where actually it's quite hard

Matt Best:

to connect what you're doing right now to how you how it's

Matt Best:

really making a change and a difference in your in your life,

Matt Best:

and it's maybe easier to look back over time and reflect on

Matt Best:

how that feels. So it's I'm curious to explore that a little

Matt Best:

bit further, but I think we'll do that after after first. First

Matt Best:

of all, we look at the results of mine and Jonny's own

Matt Best:

performance mindset survey. So on George's website, there is a

Matt Best:

link to the performance mindset score. And Jonny and I, just

Matt Best:

before we started recording this podcast, undertook the survey,

Matt Best:

and we have our performance mindset scores.

Jonny Adams:

It's 48 questions, and the website is

Jonny Adams:

bygeorgeanderson.com.

George Anderson:

That's subliminal, By George. By

George Anderson:

George...

Jonny Adams:

48 questions, takes about five to seven minutes to

Jonny Adams:

complete, and then what comes back is a score. We're about to

Jonny Adams:

tell you the score, what we've got back, and you're gonna,

Jonny Adams:

we're all gonna watch George's reaction when we give our score.

George Anderson:

I'm intrigued this because I was watching you

George Anderson:

do it and seeing the changes of expression on your faces as

George Anderson:

well, and even like you were even complaining about how you

George Anderson:

said it would take five minutes...

Jonny Adams:

So we're about to read out our scores, and then

Jonny Adams:

George, you're gonna give us a little bit of coaching on these

Jonny Adams:

scores as we go through over the next few minutes. Who's gonna go

Jonny Adams:

first?

Matt Best:

You are, Jonny.

Jonny Adams:

Ah, right? George, the response here, so my overall

Jonny Adams:

score out of 100 is 67.

George Anderson:

Well, it's okay, right? It's not a

George Anderson:

disaster. But we go into the four different mindsets as well.

George Anderson:

So what tell us what the mindset score results were for the

George Anderson:

individuals as well.

Jonny Adams:

So I'll start with the lowest stress advantage

Jonny Adams:

mindset, which when doing the questionnaire was was one of the

Jonny Adams:

things that I thought about the most. 58% adaptive resilience

Jonny Adams:

mindset. 63% growth mindset, should be better. 71% and then

Jonny Adams:

self leadership mindset, which I you know, when answering the

Jonny Adams:

questions felt right, was 76%.

George Anderson:

I think, probably worthwhile briefly

George Anderson:

explaining what each of those four mindsets are slightly from

George Anderson:

the bottom, that stress advantage mindset really is this

George Anderson:

a set of kind of thought processes around how you

George Anderson:

perceive pressure and stress, and it doesn't mean you have to

George Anderson:

Enjoy the feeling of stress, but those with a higher stress

George Anderson:

advantage mindset tend to to thrive and to form better under

George Anderson:

pressure, because it's almost the signals are that him, I'm

George Anderson:

rising to the occasion here and and the way you frame stress can

George Anderson:

really make a significant difference to how you then

George Anderson:

perform when you are under the pressure of deadlines or You've

George Anderson:

just had some kind of rejection or setback, and you really need

George Anderson:

to get that deal through. That can really make a difference.

Jonny Adams:

Unpacking a little bit. But just for the listeners,

Jonny Adams:

stress concerns me. Stress actually builds anxiety in me.

Jonny Adams:

So when I read the question, because of the history of

Jonny Adams:

anxiety and depression in my family, I looked at the

Jonny Adams:

questions going, I don't want to be anywhere near that word

Jonny Adams:

stress, so I wonder if it has any of that impact.

George Anderson:

Interesting, because it does actually make a

George Anderson:

difference the way you frame the word stress, and even thinking

George Anderson:

about the word pressure might be more aspirational to you. It's

George Anderson:

motivational. So this is pressure, and I perform under

George Anderson:

pressure. There's the wonderful Billie Jean King quote that

George Anderson:

pressure is a privilege, and seeing that, okay, I'm in this,

George Anderson:

but I've got an opportunity here to there's a reason why I'm in

George Anderson:

this situation with this pressure, because I can do this.

George Anderson:

So that's the first one. What was next? Some stress

George Anderson:

advance....

Jonny Adams:

Adaptive resilience design set 63%.

George Anderson:

Yeah, this is really your ability to manage

George Anderson:

and navigate and adapt to change. So when things don't go

George Anderson:

the way you wanted them to, or things happen around you, and it

George Anderson:

could feel like it's happening to you without your consultation

George Anderson:

or consent, there's that kind of change. And when you have a

George Anderson:

strong adaptive resilience mindset, then you'll probably

George Anderson:

find that you get to a place of acceptance. And all right, I

George Anderson:

still have to like it, but this is the this is the situation.

George Anderson:

What do we do with this? You'll get to that point faster when

George Anderson:

you have this stronger, adaptive resilience mindset.

Jonny Adams:

That's really interesting. I call it the

Jonny Adams:

quadruple. In the last recent years, I got engaged, got

Jonny Adams:

married, had a kid and got a dog. Oh, I moved house, so I did

Jonny Adams:

the five, yeah, not particularly great at change, and how I've

Jonny Adams:

survived that. But that's a really interesting point. That's

Jonny Adams:

something I do want to work on, is that change piece so we're

Jonny Adams:

really keen to dig into that later on. The next one growth

Jonny Adams:

mindset, 71%.

George Anderson:

Yeah. And one of the things that often

George Anderson:

surprises people about growth mindset is it shows up in a lot

George Anderson:

of different aspects. It's not just the belief that you can do

George Anderson:

something if you were to put the effort in. Now, that's our usual

George Anderson:

understanding of it. But often when you think about how it

George Anderson:

applies to say, receiving feedback, maybe critical

George Anderson:

feedback. If you have more of a fixed mindset, then you're

George Anderson:

probably more likely then to take that personally, to maybe

George Anderson:

discount what the person is saying if that you don't

George Anderson:

particularly like them, or you don't have that respect for

George Anderson:

them, whereas if you have a growth mindset, you still might

George Anderson:

initially have that response, but you're more likely then to

George Anderson:

go away and think about it and take the kind of the nuggets of

George Anderson:

gold from it, if indeed there are any. So it's really about

George Anderson:

looking at where growth mindset shows up in a lot of different

George Anderson:

aspects of life, but 71% so that's a pretty decent, decent

George Anderson:

score for that one.

Jonny Adams:

I'm gonna unveil the next one, and then Matt

Jonny Adams:

would be great to hear about your score, and maybe George,

Jonny Adams:

you could, you could take us through, maybe. Some ideas

Jonny Adams:

around how to develop. You know, the fourth and final aspect was

Jonny Adams:

self leadership mindset, which I thought was a really interesting

Jonny Adams:

bucket to unpack. 76%.

George Anderson:

Yeah, I find this shows up quite heavily in

George Anderson:

the sales community. That has been quite strong because

George Anderson:

effective, high performing sales leaders and professionals, they

George Anderson:

tend to have to be self sufficient and and resourceful

George Anderson:

as well. And these are all some of the characteristics and

George Anderson:

traits of someone with a high self leadership or strong self

George Anderson:

leadership mindset. I think entrepreneurs tend to have quite

George Anderson:

a lot of this as well. Don't wait to be told what to do,

George Anderson:

hanging around and hoping that somebody else will do it. So

George Anderson:

when you're ready to just this is the way we need to move. And

George Anderson:

I'm just going to take action on it. That's usually an indication

George Anderson:

that you're going to have a fairly strong self leadership

George Anderson:

mindset.

Matt Best:

similar to Jonny I looked at when I see the word

Matt Best:

stress, I don't take it as and I love your reframing of it to

Matt Best:

pressure, because I think I see stress as the the negative

Matt Best:

stresses, the stuff that's outside of your control, the

Matt Best:

stuff that or that feels outside of control, not always outside

Matt Best:

of your control.

George Anderson:

Yeah, the original research into this came

George Anderson:

out probably started around five or six years ago, with a lot of

George Anderson:

research into the the mindset of the Navy SEALs. And as you can

George Anderson:

imagine, they probably had very strong stress is enhancing, or

George Anderson:

stress advantage mindset, versus the stress threat mindset, which

George Anderson:

is where you see all stress as being bad. Got to avoid it, got

George Anderson:

to mitigate it, try and try and stay away from stress, because

George Anderson:

it's bad for us. And there's been a lot of research into the

George Anderson:

impact that seeing stress as a potential positive, something

George Anderson:

that's going to elevate our performance to deal with

George Anderson:

whatever it is that's in front of us, how that has an impact on

George Anderson:

our health metrics, but, but this is the first time believe

George Anderson:

that it's been studies how it impacts your your performance

George Anderson:

from a mental perspective. So actually, it can open you up to

George Anderson:

making better quality decisions, to seeing things more clearly.

George Anderson:

And in the Navy SEALs study from a few years ago, it was shown

George Anderson:

that actually they were perceived to be better recruits,

George Anderson:

potential recruits into the SEAL teams by their colleagues and

George Anderson:

also by the commanding officers as well. And they perform better

George Anderson:

on a lot of other benchmark tests as well, like obstacle

George Anderson:

courses and problem solving tasks also, and the only

George Anderson:

differentiator was this, stress is enhancing, or stress

George Anderson:

advantage mindset. But the word stress absolutely just like you

George Anderson:

were saying a moment ago. There, Jonny, that it's it can feel,

George Anderson:

not triggering. But actually, we all have that experience. It's a

George Anderson:

natural phenomenon we need to have that it's our brains and

George Anderson:

bodies getting ready for action. But what do you do with that?

George Anderson:

How do you pass it? How do you understand it? And then do

George Anderson:

something with that? Just the way you think about stress can

George Anderson:

have a really significant impacts on what that performance

George Anderson:

and what those decisions and behaviors then turn into being.

Matt Best:

I think I can see, I see a lot of that in myself just

Matt Best:

completing this, and I think it can definitely relate to that. I

Matt Best:

think that that sort of mindset, the the next for me was 79 on

Matt Best:

growth mindset. So I think that had me coming out as medium.

George Anderson:

Did you, when you were working through the

George Anderson:

questions, really think about how, where, how they were a part

George Anderson:

of the growth mindset? Because sometimes, as I said, growth

George Anderson:

mindset can show up in all sorts of different ways in our lives.

George Anderson:

But the way the questions are designed is to sort of maybe

George Anderson:

just get you thinking about, I never really thought about how I

George Anderson:

approach these different situations. Did you notice any

George Anderson:

of that as you were going through?

Matt Best:

Definitely a couple of questions that I had to kind

Matt Best:

of reread and really think about that. Yeah, absolutely.

George Anderson:

Because I think even just with the app, with the

George Anderson:

score app, there the questionnaire, it can be useful

George Anderson:

because it brings awareness, and that really is the purpose of

George Anderson:

doing this. And when we talk about mindset, it's all very

George Anderson:

well and good having the tools and the frameworks and so on,

George Anderson:

but you need to create the awareness of it in the moment as

George Anderson:

well. So if you're thinking to yourself, oh, well, every time I

George Anderson:

encounter some kind of a change, somebody shifts the goal posts

George Anderson:

or is the target, and now we've got a bigger target. I know that

George Anderson:

I normally start thinking this, or I start thinking, oh my

George Anderson:

goodness, why they're doing this again? Or that's not fair, if

George Anderson:

you know that, that's how you normally think, even if you get

George Anderson:

on board in the end, then the next time you go into those

George Anderson:

situations, having that awareness, you can be more

George Anderson:

intentional about it. Think, Okay, well, that still doesn't

George Anderson:

feel awesome to have that happen to me. But how can I better

George Anderson:

process that and think differently in that moment, so

George Anderson:

that I can actually then perform better externally, but also

George Anderson:

think and feel better inside my own head as well?

Jonny Adams:

It's interesting. You mentioned that there,

Jonny Adams:

George, one of the things that, you know, I was always searching

Jonny Adams:

for the, you know, what does EQ mean? What does IQ mean? You

Jonny Adams:

know, emotional intelligence. I always was searching just for a

Jonny Adams:

simple, simple approach. And I like, I like this approach where

Jonny Adams:

I've heard it before is, you know, self regulation, self

Jonny Adams:

awareness, or self awareness and self regulation. And you sort of

Jonny Adams:

describe that a little bit by going through the questionnaire.

Jonny Adams:

It's actually raises your self awareness. And then when it

Jonny Adams:

comes to a scenario where you have to be a bit more. Adaptive

Jonny Adams:

or things change actually. How do you self regulate your mind

Jonny Adams:

set to actually adapt to that scenario? But if you're not self

Jonny Adams:

aware in the first instance, how are you going to then regulate?

George Anderson:

Exactly and it works the other way as well, not

George Anderson:

just looking at the times where you might find yourself

George Anderson:

disintegrating towards a lower performance mindset, but but

George Anderson:

actually looking for those moments where you you actually

George Anderson:

do really embody and embrace that growth mindset, or that

George Anderson:

stress advantage mindset, those times where you have felt that

George Anderson:

pressure and felt good like you were performing. Because when

George Anderson:

you can go back in your mind to those moments and those

George Anderson:

responses, you can really savor those experiences and think

George Anderson:

through them very deeply, and then they become almost this,

George Anderson:

this cape of like superpowers that you can put on and say,

George Anderson:

Well, I'm that's the kind of person that I am, rather than

George Anderson:

defaulting to, well, I'm always like this, because actually, no

George Anderson:

one is 60, 50% for the stress advantage mindset. And so

George Anderson:

there's still going to be a lot of occasions where you, you, you

George Anderson:

do default towards feeling really good in that stress and

George Anderson:

pressure environment, so focusing on those and then

George Anderson:

creating this sense of identity and capacity potential to be

George Anderson:

like that and to respond like that again in the future.

Matt Best:

Yeah, and I know we'll come on to talking about

Matt Best:

mindset in general in a moment, and those tools that we can put

Matt Best:

in place to sort of help with this the other the next one for

Matt Best:

me is 85% self leadership.

George Anderson:

Are you feeling that that sounds about right for

George Anderson:

for you, and the work that you do, the kind of way you approach

George Anderson:

things?

Jonny Adams:

A lot of compliments are given to Matt to

Jonny Adams:

your face. But also a good sign of a great leader is someone

Jonny Adams:

that doesn't always get the compliments to their face. So

Jonny Adams:

your peers regularly mentioned to me how you're really well.

Jonny Adams:

You've got a great process, you've got a great discipline in

Jonny Adams:

what you do, but you're across everything, and you've really

Jonny Adams:

got that self starter approach. One of the things when we first

Jonny Adams:

started working together was, wow, where's this man come from?

Jonny Adams:

You know, you've got high aspiration, high motivation. So,

Jonny Adams:

yeah, I mean, that's that feels right, right?

George Anderson:

Because how often do we like systemize

George Anderson:

getting that kind of feedback and that reflection, and

George Anderson:

certainly when the things that are related to our strengths,

George Anderson:

our character strengths, when somebody can reflect that back

George Anderson:

to us and it's like, okay, no, I sort of intuitively, no, I'm

George Anderson:

pretty good at this. But when you know that other people are

George Anderson:

seeing it and experiencing as well, that's really powerful,

George Anderson:

not just for you and for you, but for other people around you

George Anderson:

as well. Because you're probably going to, you know, make sure,

George Anderson:

make sure you you do more of the thing that comes quite naturally

George Anderson:

to you, and recognize that as being one of your superpowers.

Matt Best:

Yeah. And I think it's always nice to, sort of to

Matt Best:

hear that stuff as well. And I think it just reinforces the the

Matt Best:

way you see that, and the way, you know, especially when you

Matt Best:

catch yourself, and you mentioned in those, in those

Matt Best:

sort of slightly sort of somewhat sort of destructive or

Matt Best:

negative moments, and actually being able to turn that around

Matt Best:

in something that's that's a little bit more productive. And

Matt Best:

then finally, the adaptive resilience mindset at 90 now, my

Matt Best:

wife will attest the fact that I love change. Okay, I'm like, a

Matt Best:

change fan, so I guess I'm probably least surprised by that

Matt Best:

one despite the fact that it's very high and very you know,

Matt Best:

someone changes plans last minute. No stress. We crack on

Matt Best:

roll with it. Yeah, yeah. I encourage it, much to my wife's

Matt Best:

annoyance.

George Anderson:

What about bringing change into your life

George Anderson:

voluntarily, like changing your habits or or things? So that's a

George Anderson:

feature as well is it?

Matt Best:

That's a feature as well all the time. And that can

Matt Best:

make me sort of somewhat impulsive sometimes as well. And

Matt Best:

I think there's a sort of linkage there. I'll tell you a

Matt Best:

semi boring story. I don't like to wake my wife up in the

Matt Best:

morning if I've got to get up early to go to London for a

Matt Best:

meeting or to go somewhere for a meeting, or something like that.

Matt Best:

So I use one of those, like wearable alarm clock things. And

Matt Best:

I've tried, probably, I don't know, five or six different

Matt Best:

options in the last month. And, you know, some might say that's

Matt Best:

kind of impulsive, but part of that's me inviting more change

Matt Best:

to find the perfect solution. And I think it's just I'm always

Matt Best:

willing to kind of try stuff and like and I always see myself at

Matt Best:

the sort of front of the bell curve that really makes it I'm

Matt Best:

definitely an early adopter, so I was the first person to get

Matt Best:

one of those flippy Google phones, which was just

Matt Best:

absolutely rubbish. But it didn't matter. I just want to

Matt Best:

try that. That looks cool. I'm going to try it. And I think

Matt Best:

that's just my, yeah.

George Anderson:

It's interesting with change, because

George Anderson:

some people will do really well with bringing change into their

George Anderson:

lives, and some people still find that hard, like they want

George Anderson:

to change. Want to change habits, or they want to change

George Anderson:

processes, or even like service providers. And some people can

George Anderson:

find that really hard to do that, because I'm just so used

George Anderson:

to it, even if they're deciding to do it. Changing career is

George Anderson:

another great example. I want to do this and then really

George Anderson:

struggling with a change, and then you've got the kind of

George Anderson:

change that really the adaptive resilience mindset is more about

George Anderson:

which is this, when change is happening around you, or it's

George Anderson:

happening and it's not ideal for you, then that's different

George Anderson:

again. But I think most people are either good at one or the

George Anderson:

other, rather than being necessarily good and leaning

George Anderson:

into both of them. So the fact that you've got that and. Um, or

George Anderson:

maybe the fact that you are so ready to bring change into your

George Anderson:

life, it's almost inoculated you against it, so you're so used to

George Anderson:

it now. So when then change happens and it isn't in

George Anderson:

alignment with the plans you've got these mental processes and

George Anderson:

and structures to to deal with that and get on board really

George Anderson:

quickly.

Matt Best:

Yeah, I'd say that's probably reflective again, just

Matt Best:

change organizations, organizational things. I spent a

Matt Best:

lot of my career in startups as well, where change is very fast.

Jonny Adams:

The point around change is really interesting. We

Jonny Adams:

run a large number of projects, and these projects can be number

Jonny Adams:

of years. And the type of work that we do is sales and

Jonny Adams:

marketing transformation work, where, fundamentally we put

Jonny Adams:

processes, we put systems in place. Yeah, okay, but let's

Jonny Adams:

talk about people, and this is what we're talking about. Is

Jonny Adams:

performance, the way that projects live and die, is by

Jonny Adams:

change, and whether change goes well. We just talked about Matt

Jonny Adams:

there having that score. What are some of the things that you

Jonny Adams:

can do as an individual to develop your resilience to

Jonny Adams:

change, or if we unlock that bucket a bit more? Because I

Jonny Adams:

reckon our listeners, just in general, our clients, could

Jonny Adams:

really value some of your ideas around how we can help people

Jonny Adams:

change or be more adaptive to it.

George Anderson:

Yeah, that's a great question. There's a couple

George Anderson:

of parts to that as well, actually, because I think, as a

George Anderson:

leader, if you have a very high adaptive resilience mindset,

George Anderson:

then it can almost be frustrating when the rest of

George Anderson:

your team don't come with you quick enough. So I think as

George Anderson:

sales leaders, it's important to recognize that just because

George Anderson:

you're really good at something doesn't necessarily mean that

George Anderson:

the rest of the team aren't you need to maybe coach them or

George Anderson:

support them as they get up to speed. Being involved in the

George Anderson:

change process as well seems to have a really, really positive

George Anderson:

impact on someone's willingness to adapt and acclimate to it. So

George Anderson:

if you feel like you've contributed, you've been

George Anderson:

listened to, and your worries about the change understood,

George Anderson:

then again, even if it's still going to happen and it's nothing

George Anderson:

has changed about the change, you're more likely to feel like,

George Anderson:

All right, okay, people understand me and what the

George Anderson:

challenges are now, rather than things are just happening to me

George Anderson:

without my consent and consultation. But also, I think

George Anderson:

there's something about just finding ways to get used to

George Anderson:

change even small things. Sometimes, when I'm teaching, I

George Anderson:

use the fun example. They get up in the morning and you go to the

George Anderson:

fridge and there's no milk, so you can't have your Weetabix,

George Anderson:

which is a usual Breakfast has, oh my goodness, I can't believe

George Anderson:

I can't have my breakfast. Someone's used up all the milk

George Anderson:

again, right? And some people will genuinely be like

George Anderson:

completely derailed by having something small like that. So if

George Anderson:

that's the sort of thing that would normally take you out,

George Anderson:

but, but what is it? Where are those small opportunities for

George Anderson:

for recognizing that there's a little bit of change here that's

George Anderson:

okay, I've got this not, not going straight into the big

George Anderson:

stuff, big seismic systemic changes in the corporate or the

George Anderson:

business units that you're operating in, but the little

George Anderson:

changes, and then just being with it and thinking, okay, how

George Anderson:

can I move through this? How can I get to that place of

George Anderson:

acceptance faster? And actually it's okay and things aren't as

George Anderson:

they were. I can't have my Weetabix. I'll have to have my

George Anderson:

peanut butter on toast this morning instead. But that's

George Anderson:

okay. Change is good for me, and you start building up this

George Anderson:

belief that actually I can do it, and then the mindset is then

George Anderson:

transferable to these other domains, these other areas,

George Anderson:

these other bigger challenges and changes that do then happen.

Jonny Adams:

So what I'm hearing from there is that it's about

Jonny Adams:

that the small things lead to the big things. And maybe

Jonny Adams:

businesses are able to help others and individuals

Jonny Adams:

understand that in their day to day life, that actually could

Jonny Adams:

become more resilient to that adaptation. Is that what I'm hearing?

George Anderson:

Yeah, it comes back to that word cultivation.

George Anderson:

So, you know, we don't just become resilient or become

George Anderson:

better at change or get a better mindset. It doesn't just happen

George Anderson:

like that. It happens over time, and it takes effort, but we can

George Anderson:

do it. So if you're not very good at change at the moment,

George Anderson:

and you you go on and say, well, in the next six months, I'm

George Anderson:

going to really try and work on this. And I know people who have

George Anderson:

done this, and they've just got significantly better at working

George Anderson:

through change and adapting much faster, but giving yourself that

George Anderson:

permission just to take a little bit of time and and to get

George Anderson:

better and generally cultivate that that resilience, to

George Anderson:

cultivate that mindset around change. And I think that links

George Anderson:

into something else which is really key as well, which is

George Anderson:

about being intentional about it in the first place. So we

George Anderson:

gathered awareness that what his mindset is. Well, how can I each

George Anderson:

day show up as somebody who's just a bit better at managing

George Anderson:

change and looking out for those incidences through the day and

George Anderson:

recognizing how does that make me feel? How am I responding and

George Anderson:

how could I respond differently in the future? The small things

George Anderson:

lead to the big things.

Jonny Adams:

Appreciate you sharing that what you're sharing

Jonny Adams:

is going to help not only people listening to this, but actually

Jonny Adams:

just that ability. You're referencing things that you can

Jonny Adams:

control effectively, which is your mindset. You go to the

Jonny Adams:

fridge, right? What's the alternative? Rather than

Jonny Adams:

throwing hissy fit and say, Oh, where is the milk? Sounds a bit

Jonny Adams:

like me at home, actually. But you know that that aspect. Is

Jonny Adams:

really interesting.

Matt Best:

That is a fantastic place for us to end today's

Matt Best:

conversation. So thanks so much for joining us, and we hope that

Matt Best:

you join us again for part two of this conversation.

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