Michael:
Welcome back to “Irresistible Communication”.
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Two minutes, one insight
on how to find better
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words
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.
Speaker 5: Some leaders sugarcoat the truth because they think it's kinder.
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But sugar melts.
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And when it does, all that's
left is a sticky mess.
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One of the reasons they soften
the bad news is because they
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want to protect their pee.
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They think a spoonful of sugar
makes it easier to handle.
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But here's the problem.
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When the coating melts, and
it always does, doesn't it?
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What's left is the mess, the sense
that something's missing, that
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something doesn't quite add up.
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And that wondering that now follows
is often worse than the actual truth.
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People will try to piece things together
and pretty quickly the versions that
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spreads in their conversations sound much
scarier than the real story ever was.
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That's why I always prefer clarity.
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Transparency.
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Honesty.
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It might not taste as sweet as the
sugared version, but it's far healthier.
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Trust me, people can't handle the truth.
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Doubt is a lot harder to handle for them.
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It makes people sick.
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So if you want to light the
path, don't sweeten the truth.
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Say it as it is, plain and simple.
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To me, that's way kinder than
serving a spoonful of sugar.
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Keep lighting the path.
