Welcome to the 200th episode of the Hospitality Mavericks podcast! Today’s episode is a timely conversation, as we are joined by Kate Nicholls, CEO at UKHospitality, a trade group that represents the UK hospitality and tourism industry. With all the big issues that we’re facing – debt, energy, inflation, and so on – how can we not just survive, but thrive? 

Kate answers this question and so much more as we reflect on the impact of global economic pressures. We also discuss strategies for hiring the next generation, the renewed appreciation for hospitality from the average consumer, the importance of investing in training and development – and what we can learn from the timeless classic ‘Wuthering Heights’. 

Links:

‘Wuthering Heights’ by Emily Brontë: https://www.amazon.co.uk/dp/1853260010 

UKHospitality: https://www.ukhospitality.org.uk/ 

Kate’s Twitter: https://twitter.com/UKHospKate

Kate’s LinkedIn: https://uk.linkedin.com/in/kate-nicholls-obe-093b0514

Hospitality Mavericks Reading List: https://www.hospitalitymavericks.com/p/reading-list/ 

Connect with the podcast:

Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  

A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.