In this episode, Thomas Kunjappu sits down with Dennis Richter, Chief People Officer at Fullscript, to talk about how HR can evolve from a back-office function to a business-critical partner. With a background that spans the Army, global operations, and high-growth tech, Dennis shares how his philosophy of accountability, business fluency, and people-first leadership is helping reshape the HR function.

Topics Discussed:

• Why defining accountability clearly can unlock real ownership
• The hidden cost of “people tax”—and how to reduce it
• Why HR teams should think of themselves as revenue-affecting
• How to bring execs and managers along for cultural change
• The second-degree nature of HR and how to influence outcomes
• Proactive people partnership vs. reactive support
• Where HR is headed as automation and AI shift entry points
• And more!

If you’re leading people in a fast-changing org, this conversation will hit home.