Significant fines in excess of $2 billion have been levied on organizations in the financial services sector for failing to capture, retain and supervise communications. This crackdown on non-compliant communications is the clearest indicator yet that regulators have lost patience with firms that still haven't addressed supervision and record-keeping risks that were exacerbated by the pandemic. In this episode, Garth Landers, Director of Global Product Marketing at Theta Lake, discusses how businesses can mitigate risks from unmonitored communication channels.

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https://www.dchatte.com/episode-49-mitigating-risks-from-unmonitored-communication-channels/

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