I have to be honest, this episode genuinely made me smile from start to finish.

This week I'm joined by Wendy from Acorn Glade Glamping, one of my longest-standing Fully Booked Business Club members and a fellow host who has quietly built something really rather special just outside York in the UK. And when I say special, I mean four completely unique glamping units, a mirrored dome with a bespoke circular bed (Wendy reveals which celebrity has the same one), and a mullet-sporting alpaca called Hobnob who has become something of a social media superstar.

But beyond the brilliant quirks, this is a genuinely insightful conversation about what it actually takes to grow a glamping business with no previous experience, especially when you're starting with very limited marketing knowledge and figuring it out as you go.

Wendy talks honestly about where she started (70% OTA reliant) and where she is now (65% direct bookings and growing), how she approaches social media as entertainment rather than advertising, and why she's started sending WhatsApp messages to guests the day before arrival with brilliant results.

We also get into the clever techniques she uses to encourage repeat bookings, how having four completely different accommodation types gives guests a reason to keep coming back, and why building a personal connection with your guests - rather than hiding behind your brand name - is one of the most powerful things you can do for your direct booking strategy.

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Key Takeaways:

1. Going from 70% OTA-reliant to 65% direct bookings doesn't happen overnight
2. Having different accommodation types at different price points gives guests a compelling reason to come back for more!
3. OTAs aren't the enemy - used tactically as a discovery tool, they can work in your favour. Learn how from Wendy.
4. Email open rates dropping? Wendy's WhatsApp pre-arrival message experiment is well worth stealing!
5. Social media works best when you treat it as entertainment, not advertising
6. Building a personal connection with guests builds the kind of trust that makes them book direct next time rather than return to the OTA.

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Find out more about Acorn Glade Glamping York:

Visit the website

Like on Facebook

Follow on Instagram

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Do you have a marketing roadmap for your business?

No more winging it and feeling like you are in constant marketing chaos! Create your easy-to-follow marketing roadmap for the year ahead. My Direct Bookings Bootcamp is now available ON DEMAND! Let’s make this the best year yet for direct bookings! Head to my website for more info.

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What would you do with an extra £20k+ in your holiday business?

I've saved £100k in commission in 5 years by taking 100% direct bookings and now I show Airbnb hosts, holiday cottage and glampsite owners how to do the same.

It is easier than you think to move to 70%+ direct bookings.

If you currently rely on Airbnb or another online agent (OTA), take Sarah's FREE quiz here - it's time to give them the boot!

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Connect with Sarah:

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You're listening to Get Fully Booked with Sarah Orchard. Are you ready to master your marketing so you can ditch your reliance on the online agents and grow your direct bookings?

I'll be sharing with you exactly what it takes to grow your direct bookings and the simple marketing steps to get more profit in your pocket. Hello again. I'm back with another episode of the Get Fully Booked podcast. I'm your host, Sarah Orchard.

Today I'm delighted to welcome one of my long standing marketing club members and a fellow host to the podcast, Wendy from Acorn Glade. She's going to talk to us about how she set up her successful glamping business and what marketing has been working for her.

And she did let on to a bit of a secret that her iron broke today.

So she's having a chat with me instead of doing ironing, which I think sounds like a perfect anecdote to get away from one of those regular chores that we have to do as hosts. So welcome to the podcast, Wendy.

Hi Sarah, thank you for inviting me and yes, any excuse to get away from the ironing.

I don't blame you. It is one of those things, monotonous things that, we just have to get on with, isn't it, as hosts.

But I thought we'd start first with a little intro to your business. So please, for the listeners that haven't come across Acorn Glade Glamping, tell us a little bit more about your business and how you got started.

So what we wanted to create was something different, each one being different and they're all located around a beautiful lake and we, our guests are couples and lone adventurers who choose to spend some time in the countryside, but again, not too far from the beautiful city of York, which is gorgeous to explore as well.

So that's one of the reasons why we chose it, because of the proximity to the city and yet it's worlds away and we felt that that was a really good draw for people to come and explore both. We're just in East Yorkshire, actually, and it's one of those little areas that slightly overlooked.

Either people are heading to Yorkshire Dales or over to the coast or onto the moors.

So we've got this little gem and we, we picked that up when we arrived and, and when I was first driving down the roads, I was wondering where everybody was. I thought something had happened because there was nobody here.

So, yeah, it was lovely and quiet.

That's right.

So do you live on site?

We do, actually. I have a 30 second commute instead of a 60 minute or two, three hour commute on the M25, which is what I was doing.

Sounds perfect. That's the ideal commute, isn't it? A few seconds rather than hours and hours stuck on motorways.

Yes, I do feel privileged around that.

And were there glamping units on the site when you bought it or it was literally a blank canvas?

Yes. So there were the two yurts, the gypsy wagon and a lodge.

And the couple that had set about building the whole thing and getting the planning permissions and everything realised that perhaps it wasn't what they wanted to do and they'd built it up. But then they decided they wanted to retire and to do some traveling.

And so it was a great opportunity for us because we could see its potential, but it just needed sorting out and a little bit of TLC, well, quite a lot of TLC to get it really going. And so it was perfect. So we took it on and the gypsy wagon was gorgeous, but it wasn't a full size one.

So anybody who was taller than 6 foot couldn't really sleep in here very comfortably. So we managed to sell that actually to someone in the traveling community.

So it went back to where it should have gone and should have been and they renovated it and so that was really nice. And the yurts, we got what we sold the last one last year and that's now in an orchard in Suffolk doing workshops.

So they've all sort of carried on with their stories and what we've replaced it with is wooden structures. And then last year we added our final accommodation and it's an amazing mirrored dome, which is really interesting.

And I was worried because it didn't quite match all the others, the rustic log cabins and all that idea, but actually because it's reflective, it reflects all the trees and the countryside and the ground. So it looks amazing.

And yeah, it's very Instagrammable and it's very comfortable and I've done a completely different decor inside, sort of scandi retro look, rather than sort of more maximalist of the others. And it's pulling in a different customer, different guest, interestingly. So, yes, that was part of the idea.

I was going to ask you about that because we're going to talk about the different. You said you attract couples and obviously having four quite different sort of spaces that you're offering.

So do you find that you get a slightly different age profile and a different guest coming to the different accommodation that you've got?

Yes, it's proven to be quite interesting. We've got really three main, what you would call ideal guests.

So we've got the sort of the younger couples who are loved up and wanting an adventure and getting to know each other a bit better.

And then we've got the very busy parents who are up to their eyes in it and just need that break and need to be cared about, given a bit of TLC themselves and just having some space and to be able to talk to each other.

And then we've got a slightly older profile, guest profile called Bob and Barbara and their more empty nesters now and their children have gone off to Uni or bit older and they may be grandparents, but they're still looking for that adventure and they're still got a little bit more time on their hands.

And so they're quite good midweek guests and they come and they love the peace and quiet, they love the nature and they don't necessarily need to go into the city, they've done that before and they come back and regularly and it's part of their year's planning, which is interesting. And so we love to nurture them as well.

They help to fill. Help to fill the gaps. Do you find that by having the four very different.

That they come, they want to try the different units that you've got on site, the different spaces?

Yeah, definitely.

They'll come and try one of them and I often make a point of showing them having a little sneaky peek inside another one just to sell that idea and spend a couple of minutes showing the benefits of each one and then they often come back to try each one and then they have their favorite and they'll eventually decide which one they really love and they'll stick with it.

That's wonderful.

I do think that's where sometimes people go wrong when they're building a glamping site, if they build, you know, multiple units and they make them all the same, because I was working with a client in Scotland and she had two very similar yurts that had like a conjoined bathroom, but then she decorated them in different styles and it was interesting that one booked out quicker than the other and people definitely had their favourites.

And I think that, even if they're, the structures are similar, I think just your decor and actually approaching them with a different theme and a different feel gives people a reason to come back. Because if they love your location, they're like, well, we want to try that one next and then we want to have a go in that one.

So you get that, like you say, and that's a very clever technique to sort of give them like a little taster and say, look, this is what you could stay in next time. Yes, good upsell technique there.

Yeah, definitely.

And also we have different price points so that, if somebody doesn't feel they can quite achieve one of them, they can stay in another one and they'll always feel very valued. They never feel that they're in the poor person's one because they're all lovely.

And as you say, the decor is very different. So one of the huts, it doesn't have its own loo, but it looks like Hansel and Gretel, little tiny house, cottage.

So it's very cottage core type thing. And everybody loves it because it looks just like a storybook house and it's got a gorgeous veranda overlooking the lake and it's really cosy.

It's not massive at all, but it's really cosy.

So, yeah, everyone has their own choice and it's great for putting on the website and social media because I can put up different pictures of all the different ones and the new Starlight Mirror dome is brilliant because we've put a bespoke circular bed in it. We had it specially made and it turns out Paloma Faith bought the same bed, funnily enough, but I designed it with drawers so that you can declutter.

You don't need to fall over everything, but lay in bed and just look up at the stars. And that's been a real hit.

So circular bedding must be challenging.

It is.

However, the people that made the bed were actually guests of ours and they happened to tell us that they make mattresses and bespoke beds and they're going to make me some bedding. So how wonderful is that? So, yeah, that's fantastic.

Well, you need it because I don't think I've ever seen circular bedding in the shop? So yeah, you definitely need, definitely need a specialist.

But again, just a really, a different feature. Circular spaces can be quite difficult to put. Obviously most furniture is rectangular or square, isn't it?

So it's difficult to put it in a round space. But yeah, I think it looks absolutely stunning. So you've done a great job with Starlight.

Thank you. It took a lot of research trying to find the right bits of furniture, but I love doing that anyway. It's one of my things.

Having worked with you over the last few years and also having seen your site, it's like you very much put your stamp on it and it sounds like from taking over the site, you know, you've really worked hard to put your love and personality into the glamping experience and obviously your guests really love that.

Yeah, definitely.

I wanted to make it more earthy and for us, I wanted to try and create a feeling behind our brand and who we are and when you get here, how it makes you feel. And I think that's so important and sort of, I wanted to build a kind of like a tribe.

Not a tribe, a community that gets it and just the simplicity of what we offer.

Yeah.

And I think that's a really important thing that people, you know, obviously I teach, I know I teach in the club, but also my bootcamp about, you know, we talked about Personas, but your. If your marketing is doing a good job, it should attract those to you that are a good fit and repel those that are not.

So like your website and all of your marketing communications, it should be pulling those right people towards you.

And I think the danger is that we try and be, you know, we do try and be all things to all people and I think that it's spot on to try and be really specific about who is going to enjoy your experience and who you want to attract to your business and being very single minded about that and not trying to maybe follow everyone else just because, you know, you think, oh, maybe I need to do that to be able to be busy and you know, you are busy. So which leads us on to how are bookings and what percentage of direct bookings you have.

So obviously you've been focusing on that really heavily. So how is, how's that going for you? How many, what percentage of direct bookings do you now have on the business?

So it's really interesting because we, I suppose we didn't know much about marketing at the end of the day.

So hence me hooking up with the Fully Booked Business Club because that's been an absolute saviour for me because I've learned so much and I thank you for that. And I've grown to know and understand what we want out of our business and it is our livelihood.

It's definitely not a side hustle, it's a 24 hour business really. But yeah, so in terms of marketing that and getting the message out, I've had to learn an awful lot and get my act together and understand what, the message I need to get out rather than the previous people just wanted any, anybody in and they would, that's fine and that was up to them.

But I didn't because I, I felt that our space is pretty special and it's ever so hard and challenging to, to, to portray that feeling through social media and all that, but it's, it is gradually working and I think I have changed the guest profile now, but it's taken a while. But we're now up, I would say we were about 70, 30. So 70 OTAs and listings and things and 30 direct.

I reckon it's evened out a little bit more now and it's sort of 65% direct, 35% OTAs.

But I use the OTAs purely because I think they're a brilliant search engine and I don't have that sort of money for budget budgeting so I'm very happy to use those. Please don't tell them that, but I am and I then our secret. Yeah, don't tell them.

And, and then when the guests come, I do very gently tell them how much they could have saved by coming directly.

And I also then suggest that they leave me their email so that I can tell them about our offers and they're very happy about that and I do it in a polite way. And actually I think people are becoming far more savvy about using them as a search engine and then contacting the sites directly.

And I know these OTAs need to make money too and of course they do, but we've got the top ratings in terms of reviews and things on there, so we sit well with them and I'm happy that I'm happy they can have 35% of our business at the minute.

Yeah, I think that's. Yeah, I'm definitely not an OTA basher.

Anyone who's been in my world will know, sometimes it works for certain business owners because like you talked about a side hustle, you know, if you've got full time jobs and you haven't got time to do the marketing. The OTAs do the heavy lifting for you and, and you know, they get your business out there.

But I think if you're looking to grow your direct bookings, if you use them tactically to fill gaps and to get you in front of an audience and then you work hard to, to build your brand, because obviously they don't want us to build our brands. I mean, you can tell that from, you know, if you look at Airbnb listings, they never mention your business name. It's like they want you to be faceless, they want you just to be a cabin or, or a cottage or a coastal beach house. You know, they just want to describe you as the type of accommodation.

They don't want your brand name to be visible, they don't want people to be able to find you on search.

But you've just given us there, Wendy, a great way of using them to get discovered and then working really hard to build that, you know, great client, guest relationship and to get their contact details so that you can talk to them direct in the future and use things like email marketing to get them to book again. So I think it's not necessarily that it has to be 100% direct bookings.

I think there's always a blend and I think it can work really well to help.

Like I said, they're doing some of the, they've got big marketing budgets and they're doing some of that marketing for you, which is great.

Yeah, that's, yeah. I mean, massive budgets. So that's fine. They can do that.

Huge.

Yeah, but it's, it's really nice as well to be able to say to them, that that could have been a, a lunch out. What they could have saved something like that and never belittle them.

I think that's really important not to belittle guests and sort of laugh because that's not right. And I still think OTAs have their place. But yeah, we can all work harder to build our emails because we can then own that, can't we?

So in the club, when I'm saying yes, make sure you send out your email campaigns. It gives, gives you that little nudge. Or we're doing our co working.

And it gives us that nudge to do it, which actually leads us nicely onto, like, what marketing is, is working best for you, because it sounds like you've given us a few ideas there, but it sounds like email marketing is something that you're doing and that seems to be working well for you. You're getting bookings from that as well, repeat bookings.

Yes. Generally it has. I have to be honest, it has dropped off the open rates and the click rates.

And I did actually ask one of our guests this last weekend, did you actually get my emails? And the responses are my inboxes full. And I hear that quite a lot. And I'm thinking, how can I get around that?

But what I did do was I then sent a message, WhatsApp message, one day before their arrival, even though they were actually an OTA booking, saying, I really hope you did see our email.

And just to remind you, it is a little bit muddy here, bring your wellies, we're really excited you're coming, and that kind of thing, and we've got you covered, blah, blah, blah. Just to make them feel that we're on it and that they're very welcome. And they all responded.

So that was really interesting because I've never done that before and I thought, I'm going to stick my neck out and do this, because we hadn't heard from any of them and we noticed that they were all unread through our PMS. You can check whether they do actually read the email. Yes.

Yeah, I found that really interesting because they actually did all respond to my message, my WhatsApp messages. So I think now people have their phones on them all the time and if they see something ping up, you do pick it up. You do have a look. I know I do.

And so I think in the future, moving forward, I will use that a little bit just prior to them arriving, to create the excitement, to keep building it, to keep them engaged and to ensure that they have read our emails, because we do give them information about how to arrive and to come into the car park, etc. And if they don't, it can get a little bit confusing for them. So I think, yeah, moving forward, I might use that a little bit more.

Yeah, I think a lot of hosts do because you get given the telephone number of the guest, but not the email address, because obviously the OTAs know what gold that is. So they hang on to that bit and they don't want you to have that. And I think a lot of hosts covered it in other podcast episodes.

Where we've talked about actually telling them that you've got, like, a welcome guide for them or you've got some extra information for their stay, and then you ask them for their email address so that you can send it across to them.

And I think also what you've illustrated is that building the relationship with you as the host rather than with the brand that they've booked with, and that's what you're doing by reaching out to them and welcoming them and giving them some extra information about their stay, you're becoming, you know, it's like Wendy and Andrew at Acorn Glade. It's. It's not. It's not Airbnb. They've made then that connection with their hosts and who they're actually going to be staying with.

And I think that's really, really important because they're more likely to then remember, hopefully you rather than who they've booked with and they're going to come back to you direct. So, yeah, I think it's really, really important.

Yeah. And interestingly, in the reviews that we've got, they do mention us by name, which I thought, yes, we are getting through.

We are making that impression, which is quite special.

Yeah, we sign off every single email, like Sarah and Ade for the Hideout. And we, you know, all of our PMS ones that go out that are automated are all signed off, Sarah and Ade with a little kiss.

And, you know, and we do that on text messages to guests.

Well, as well, when we welcome them, because we want them to know that it's a small business and it's us and we're not, you know, we're not a Hilton, you know, we're not a faceless, big organisation. It's. It's our business and we're working in the business and, you know, it's about building that relationship. So I think it's really important.

I think they want to follow our identity, don't they? In some respects, I think, yeah.

And it's also your story.

You know, it's like ultimately, I would say with your website, you need to have a relationship really strong About page with a picture of, like, you as hosts.

It's those trust signals that one of the reasons that people book with OTAs is security and confidence, that it's a genuine business and they've got a big business they can go back to if there's an issue.

And I think if we do a good job of, you know, telling our story, showing that we're real people and why we love being hosts, it actually helps build that confidence and trust in booking direct with us. So I think it's really important and we just have to keep layering it down multiple times, not just, you know, a couple of reviews on our website.

It's like that plus our about sections and you know, telling our stories on social, maybe even telling your stories again on email so that people.

And signing off on email as yourselves rather than just from your brand name so people get to know you as the, as the owners and the hosts that they're dealing with. I think it's really, really important.

I agree.

So some great tips there. Wendy, what about social media? You said that you've been working really hard at that.

Do you get many bookings that you can track back to your sort of social activity? How are you finding that?

Well, actually I've used one of our trainings that we've done in the Fully Booked Business Club around Google Analytics, my favourite but it's really helped just to understand and we've now actually been able to link some of them those so I can see where, where they're coming from and at least I think, I don't know about you but I find social media, I quite, I have quite a lot of fun with it because I think that's a creative side of me coming out and I'm not sure sometimes it actually lands well but I do feel it is a bit top of the funnel type stuff and. But I feel that it's really important to be front of mind and to people.

People have said to me, I've been following you for two years and then they're there standing in front of me having booked and I think, crikey, two years, that's ages. And then they like the stories, they like the silliness, they like the, I don't know, whatever is going on but.

And it's almost someone said to me, oh, I look forward to it coming through in two or three days time, you know, and I think, well that's actually a real big compliment because I do do it myself.

I don't have anyone to help me and sometimes they're a bit rubbish but it's still getting out there and being a bit brave and being front of mind and that's what I feel that we have to be as a brand and you know, we've got lots of plus points and yeah, hopefully we, I'm not, I'm not so egotistical anymore about numbers and likes and this stuff.

I just think I'm gonna put it out there and if somebody wants to see it and it arrives in front of them through the feed, then that's brilliant and maybe they'll remember us when they're dead tired and they're looking for a holiday.

And that's the thing, you know, you said you hit the nail on the head about being creative. I think we sometimes people approach social media like it's advertising and it's not, it's entertainment.

And you very much have embraced, embrace that in terms of you do a really good mix of some of your personality and your creativity and having fun with your business comes through.

And people are more likely to notice that and engage with that than, than things that have logos on them and look like, you know, someone's just pushing out data availability or you know, reviews work quite well, but just pushing out, you know, sales messages all the time. That's people, we all just filter out that, you know, and ultimately you're, you're spot on that it is top of funnel because it's being discovered.

So people are more likely to discover you if you put something entertaining out there. And that doesn't mean you have to go out and do lots of silly dances and do all that silly stuff like on TikTok.

But you know, you, you are creative with your social media and actually you have some assistance from some very interesting animals that you have at your glamping site, which I think probably does help with your social media because animals, they always say never work with children or animals, but you work with animals, you're going to tell us about those. But actually they're great for social content because people, that's the content that often does really well on social.

So tell us about the animals that you've got at Acorn Glade.

So we have, apart from all the wildlife which is quite bonkers in itself with the owls and all sorts of things going on all the time and the ducks and fish things.

We have alpacas and I've had them before we had the site and then we decided that because we are slightly limited in, in grazing and, and paddock size, we would let them become free range alpacas. So when the guests open the shutters or open the windows, there's often an alpaca sort sauntering by and it's just proved to be really funny.

Obviously I'm very lucky because I am on site so I'm able to meet and greet every guest and so I can give them a little bit of a heads up ie. don't try and touch them. They can kick and there is a whole safety issue and a bit of insurance things around that.

But most people take that on board and, and they're really Instagrammable. So a lot of the guests that they just share and they all have their favourite alpaca and one of them when we had them sheared, my shearer said I don't do silly haircuts. It's very demeaning for the animal. And I went, oh, just do it so I can take a couple of pictures.

So he cut a mullet into one of the on as one of them and he thought it was so funny he left it. And everybody comments on on Hobnob's Mullet, which is mad.

So they spend the day doing landscape gardening around the place and then at night we shut them away so that they don't cause any disturbance for the guests. But they can often be peering in a window but they're looking at their reflection. But yeah, great pictures. And guests seem to really love it.

And I use the fleeces to. I've taught myself to spin and to weave the fleeces so I've made rugs and all sorts. So they're in, in the accommodation. So that people.

It's a great talking point. And I've got an old spinning wheel and I show guests how, how I do it if they're interested.

And so it's sort of a circular thing really around sort of showing people something that they probably never even really thought about. But the boys just, yeah, they just hang out and they will actually sit on the veranda of Daisy next to you if you're reading a book.

They'll, they'll, they're quite inquisitive and they'll come and, come and sit with you. And I have been known to send people off with bags of manure off in their cars for the, for their allotments and things.

So it's, you know, everything gets used here.

Everything gets recycled. It was something they probably went expecting to take back with them. So how many alpacas have you got?

We've got five. They're all boys and they're all very old so they just, yeah, they're a bit rickety, bless them, but they do wander about.

And then we've got another peculiar animal that we've had since before we had the site as well. But we live in a place called Melbourne so it all fits terribly well. And we've got.

Got wallabies and we do an add on so people can come and actually meet the Wallabies and Andrew spends a 3/4 of an hour or so talking about marsupials and how amazing they are.

And we've got one that we had to hand rear called Sydney of Melbourne. So he's quite friendly and people can actually get sort of yeah, get to touch them.

Obviously you have to be very careful around health and safety, but people are interested and if they love animals, then it's brilliant. And also we then get to explain why we're not dog friendly, because dogs and alpacas and wallabies don't really get on terribly well.

So I did a blog about not being dog friendly, which has actually worked well for us, so people understand why we're not. And so that's. Yeah, it's quite interesting.

No, that sounds like a really good angle. And I have to say, I can imagine you get them doing lots of fun things that gives you lots of good social content as well, which is brilliant.

Yeah, make your content creation job easier.

I never have a worry about having things to put on social media ever. That's not one of my problems.

No, you, you've embraced it. You're a great student in terms of the marketing club and you feel you've really done a great job with your social media.

I think you've shared some amazing tips with us today, Wendy, but I've got one last question for you which is a bit of a fun one. I'm not sure who you're going to say, actually.

If you had a famous guest or celebrity that could come and stay at Acorn Glade, who would it be and why?

Well, I, in the past life have met many, many famous people across the board and at the end of the day, they're all human beings. But there is one, because between Christmas and New Year, I dropped a message to someone on Radio 2 who was saying, who's working today?

And I dropped a message saying, I am, I'm doing a changeover. I'm at Acorn and Glade, glamping near York. And that person responded and went, glamping, I really like glamping.

And we had a bit of a conversation and he said, I must come up. And he said, all my friends do glamping, but I've never done it.

And I thought, yes, so it's Ramesh Ranganathan and I would really, really love to actually invite him up because I used to live near Horsham, which is where he's from. He's Crawley, which is next, the next town on. And so we had a bit of a banter about that as well.

And, and he said his, he likes luxury and he likes to open the door and have a comfortable bed. And I thought, you can do that here. And how great. Because it would be very private and because no one would have to know.

I'm very good at keeping secrets. And he could invite his friends and they could all stay and I thought, oh, that could be quite fun. But yes, so he did mention us on Radio Two.

I nearly fell over when he responded.

That's amazing. Well, you, you need to reach out to him and invite him. Invite him to come and stay.

How? What fun would that be?

That sounds amazing. You never know. Sometimes you can just reach out to a celebrity and they'll say yes and they'll come and stay.

And it would, yeah, definitely would be a great marketing for you. So wait to see whether he comes to stay and what he makes of the, of the alpacas. Wendy, thank you so much for joining us today.

I've really enjoyed chatting to you and although I've known you for a number of years now through the marketing club, it's been great to dive a bit deeper into your business and share it, obviously, with the listeners as well.

Yeah, thank you so much for inviting me. It's been a pleasure. And yeah, I'll still continue to be part of the club, that's for sure.

So thank you everyone for listening today. If you've enjoyed this episode, you know what I'd love you to do?

I'd like it if you could leave us a review because you know how much us hosts love those five star reviews. Next week, I'm back with a solo episode to talk about a simple thing that you can do to totally elevate your guest experience. Bye for now.

I'll see you next time. Thank you for listening to Get Fully Booked with Sarah Orchard.

If you want to see if you are ready to ditch the likes of Airbnb and grow your direct bookings, put your business to the test with my free direct booking roadmap quiz. Head to my website, www.get-fully-booked.com/quiz and let's get you more direct bookings and more profit in your pocket.