Picture choosing your own premium cigar from a fully stocked humidor while you fill your tank. And it's a smoke you want to smoke, not some rocket dog. Think Montecristo, Oliva, Cohiba, Rocky Patel, or other aficionado-approved cigar. CigarBros founder Remon Mansour is making it easier for you to buy cigars where you already go—non-traditional cigar sellers, like gas stations, convenience stores, liquor stores, lounges, casinos, golf courses, etc. The company provides a patented stand-alone climate-controlled humidor, which is how it keeps cigars fresh, then keeps it stocked with premium smokes. Hear all about it in this cigar talk with Boveda's Drew Emmer.
NEW! JUST IN TIME FOR THE HOLIDAYS. Check out the affordable Personal Humidor on the CigarBros website. Practical cigar storage for the cigar lover in your life.
What is Boveda? Cigar retailers preserve the flavor and character of their hand-rolled cigars with CigarBros Commercial Humidor. At home, use Boveda in your humidor to keep cigars well-humidified or they can be hard to light, burn to too fast, or get moldy. With Boveda in your humidor, you'll enjoy full flavor from every cigar. Boveda has been keeping cigars tasting great for more than 25 years. Age and store premium cigars with Boveda in your humidor. No humidor? Pick up a Boveda Humidor Bag for easy, portable cigar storage.
Get more cigar tips and news from Boveda emails: https://hubs.la/Q01BLsBF0
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00:00 Never risk your cigars, use Boveda
00:30 This is Box Press
04:54 How retailers can keep cigars fresh
06:27 Stand-alone humidor changes how and where you buy cigars
07:25 Buy cigars from a self-contained humidor in a liquor store, convenience store, gas station, casinos, hotel, golf course, etc.
09:18 How to buy a cigar if you're a new cigar smoker
10:30 If someone has a bad first cigar experience, it's game over
11:25 Getting started with cigars
15:46 Does this take business away from brick-and-mortar cigar stores?
21:01 Try Boveda Humidor bags once to keep your cigars in perfect condition
21:50 Cigar gift bag that's a portable travel humidor
23:36 How to store cigars at home without the hassle—CigarBros Personal Humidor, which comes preloaded with Boveda
(mellow music)
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(mellow music continues)
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(mellow music continues)
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- There's a story inside every smoke shop,
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with every cigar, and with every person.
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Come be a part of the
cigar lifestyle at Boveda.
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This is "Box Press."
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- Remon Mansour, CigarBros.
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It was fun yesterday
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walking at the other end of the pavilion
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seeing this massive display of CigarBros,
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and seeing you with your team
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and thinking about the experience.
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How many years ago at TP would've been?
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It would've been?
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- Yeah, I think it's been
four years, about four years.
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- So before the pandemic and all that?
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- Yep, yep, yep.
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- And you had an idea?
- That's right, yep.
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I remember I walked up,
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of course, we've distributed
Boveda for a long time.
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And I saw you at the booth,
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looking at Boveda, and I went
and introduced myself to you,
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and had a conversation
and I shared my idea.
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- Well, and you had diagrams,
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and you had schematics
of what your idea was.
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And you said, I think specifically it was,
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"I want to create a
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self-contained humidor that can be placed
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in non-traditional locations
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to distribute cigars."
- That's right.
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- And, "I want Boveda to be involved.
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We wanna have the
preservation aspect of it
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handled for the consumer."
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And there's a lot of people
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that have a lot of ideas.
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And, I don't know,
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there was just something
about your earnestness.
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Yeah, I told Jay [Fifield] about it,
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and then you started dealing with Jay.
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And I don't know that
it happened instantly,
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but you went from that concept
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to rolling out a beta test, at least,
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in a relatively short period of time.
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I mean, you had to order things
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and deal with all the details.
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But I think within a couple of years
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you had started
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this CigarBros.
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- Yeah, yep.
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- It wasn't called CigarBros back then.
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- So me and my brothers own a few-
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- Cash & Carry.
- Two Cash & Carry's
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in San Diego.
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And I think when I met you,
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I don't even think we
had a name for it yet.
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I wanna say it was early,
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maybe it was February, 2019, I wanna say.
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And we had just received
our first prototype,
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and we're still in the testing phase.
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And remember, we had a humidor program
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in San Diego since 2004, local one.
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And I've always been intrigued
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with kind of the challenge
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of getting cigars placed in
just non-traditional places.
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And when you see, you know,
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the trend in those places,
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it's rewarding for a guy like me.
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Me and my brothers, we launched,
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you know, a ton of stuff
with every category,
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you know, beverage, candy, snacks.
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And the birth of this idea
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was, as we were expanding
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our cigar selection out of Cash & Carry
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and taking a look at our
current humidor program locally,
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I said, "Man, it hasn't changed,"
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since 2004 to 2019, it didn't evolve.
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So the idea came to me
in 2018 where I said,
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"You gotta have more variety,
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but it's gotta be fresh,
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and there has to be no question."
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But how do you do that?
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Where do you start?
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That's all I knew.
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That if someone's gonna carry cigars,
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or actually if someone's gonna buy cigars
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and be happy about it,
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that there has to be enough selection
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to choose from the best brands.
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And then, the freshness
cannot be a question.
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You just gotta know that it's fresh.
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And so that's when I got to work.
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And the birth really,
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in 2018, was an acrylic
version, vertical standing.
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And we did a prototype and all this.
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But, just personally, I didn't
pull the trigger on that,
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because I wasn't comfortable
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with the idea that
someone is gonna be happy
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to constantly buy from an acrylic humidor.
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That the freshness can't be a question.
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You just gotta know that it's fresh.
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So I figured there's gotta
be these self-contained,
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climate-controlled units.
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And so we went out and sourced one.
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I actually flew out to China,
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this is the factory, the
best one we can find,
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that was willing to modify it
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to be more commercial grade,
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do the vertical, pull-out drawers,
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and everything that's
geared for commercial use.
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And then, got my prototype.
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And then, that's what
I showed you in 2019.
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And no intention really
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of going outside of San Diego with it.
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- Right.
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- But just wanted to see if we can change
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how and where cigars are being sold.
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Like, how far can we push it?
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And, man, you were so gracious.
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Like, you know,
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as a entrepreneur, it's
tough, it's very lonely.
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It's a tough journey when you got an idea
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and you're trying to go after it.
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And you guys were just,
I told you about it.
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And I said, "Hey, I think
there's a place for us
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where, you know, Boveda and
freshness is hand-in-hand,
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and that's what we're trying to provide."
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And so the teamwork was awesome.
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And we really, really
appreciate it from day one.
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- Well, and it's intriguing,
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because where my mind went
in listening to your vision
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was this is really cool
to have the opportunity
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to stand up a self-contained
humidor in a liquor store,
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in a convenience store, at a golf course,
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I mean, depending on the market.
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But I thought about how many places
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I've seen displays of cigars where,
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or even if I'm wandering around Las Vegas,
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if I see somebody selling cigars,
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today, there's more properly
humidified storage facilities
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for cigars in the casinos
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in Las Vegas than there used to be.
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But you used to buy a 15, 20, $30 stick
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from somebody walking around
a vendor in the casino,
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and you'd light it and
you'd go, "This is awful.
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Because it's not protected,
this is just terrible."
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And I think of those
different liquor stores
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that have a limited
selection behind the counter
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because it's an impulse buy
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for somebody that's coming
in on a Friday night.
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You know, it's just not intentional.
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It's just not right.
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I mean, congratulations.
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I mean, looking at these
beautiful displays,
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substantial, I mean, the
investment that you've made
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in the vehicle that you're
delivering this service,
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and you're selling a service.
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You are the source for these cigars.
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And you're giving people,
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literally giving people,
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the vessel that they're going to use.
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And it has to be durable,
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and it can't just be there for...
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It's not just a self-liquidating display
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that's gonna be thrown out
in 30 days or whatever.
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So what an adventure.
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- Yeah, from the beginning,
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and even till now, my focus has always
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been on kind of the early stages
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in someone's relationship with cigars.
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I remember my own personal experience.
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My first time smoking a cigar
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was at the Gaslamp District
in Downtown San Diego.
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And it was at a cigar lounge,
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and I'm a college student.
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And, you know, I was always
intrigued with cigars,
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never had one.
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Walked into a lounge,
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walked into their walk-in humidor,
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and I purchased an ACID Kuba Kuba.
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- Which is common for a
lot of college students
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for their first cigar experience.
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- Exactly, exactly right.
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And, with the guys,
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and I just remember enjoying it so much,
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and that's it.
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Ever since then, it's that feeling.
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And that's kind of the
feeling I get when I enjoy it,
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it just takes me back to that every time.
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And so, in the flip side,
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we know this, if someone
has a bad experience
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their first time, it's game over.
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You're so turned off.
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You know, I've heard it a million times-
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- Yeah, "I turned green, I
got sick, I didn't like it.
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I never wanna do that again."
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- Exactly, and so I think
that's a combination
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of the wrong stick
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or the wrong freshness.
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So you gotta have the right
cigar and it's gotta be fresh.
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And then, it's all about the atmosphere
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and, you know, environment.
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But when it's done right,
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that first experience is magical.
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And you ask any cigar guy,
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they always remember their first cigar.
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They always remember
that first experience,
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what it felt like.
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So that's what I chase.
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That's kind of what was the birth of this
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and what fuels us to
continue to always think
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about those early stages.
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My customers, we've learned,
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is not necessarily the seasoned cigar guy.
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So now that we've expanded to 25 states.
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We're primarily in the liquor store,
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gas station, convenience
store, hotels, golf courses.
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A lot of the guys, it's on the go,
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or it's the guy that never
really thought about cigars,
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never even considered
going to a cigar lounge,
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picking up his bottle of
Jack Daniel's and saying,
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"You know, let me try a cigar."
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And so we, on purpose,
made it approachable.
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Displayed in a way where they
can choose the right cigar.
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So likely we recommend if you're new,
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try a mild, mild to medium.
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A lot of ours we do our own tubing
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so they can see what they're buying
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rather than blind to, you
know, just guessing their way.
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So from the rating, and the
brand, and the flavor notes,
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they could make their best educated guess.
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And then, the beauty is if
they made a good choice,
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the reward, like, no one guided them.
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They guided themself,
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they took it home, they enjoyed it.
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And that feeling, I
experienced it as well in wine.
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- Sure.
- Go to Costco
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and no one's there to help you.
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You kind of make your best
guess based on region,
240
00:12:57,690 --> 00:13:00,900
and based on maybe some
ratings, and things like that.
241
00:13:00,900 --> 00:13:02,340
But when you take one home
242
00:13:02,340 --> 00:13:05,490
and you enjoy it, it's a
rewarding feeling, right?
243
00:13:05,490 --> 00:13:08,220
And that's kind of the beginning
244
00:13:08,220 --> 00:13:10,920
relationship with that category.
245
00:13:10,920 --> 00:13:15,120
So you say, okay, maybe,
you're a Dominican guy,
246
00:13:15,120 --> 00:13:16,230
maybe you're a Nicaraguan,
247
00:13:16,230 --> 00:13:19,143
maybe you like these shades
versus others or sizes.
248
00:13:20,376 --> 00:13:22,583
And that's the birth,
that's kind of the start.
249
00:13:24,259 --> 00:13:27,180
And that's where my mind is constantly at,
250
00:13:27,180 --> 00:13:31,230
my mind is constantly at,
what's happening there?
251
00:13:31,230 --> 00:13:32,070
Who's that guy?
252
00:13:32,070 --> 00:13:34,170
What is he picking up?
253
00:13:34,170 --> 00:13:38,610
And what can we learn from
that so that we can continue
254
00:13:38,610 --> 00:13:42,420
to kind of guide people and
build their relationship?
255
00:13:42,420 --> 00:13:43,710
When I had this idea,
256
00:13:43,710 --> 00:13:47,010
and I took it to, you
know, the guys at Altadis,
257
00:13:47,010 --> 00:13:48,420
I took it to the guys at General,
258
00:13:48,420 --> 00:13:50,010
the guys at Oliva,
259
00:13:50,010 --> 00:13:52,533
the guys at Rocky, the guys at Gurkha,
260
00:13:53,460 --> 00:13:55,860
they were all open to ideas
261
00:13:55,860 --> 00:13:58,704
and welcoming for a young guy, you know?
262
00:13:58,704 --> 00:14:03,704
And they were all there with
me and with this concept.
263
00:14:04,320 --> 00:14:09,000
And so it's crazy
264
00:14:09,000 --> 00:14:10,230
how far we've come,
265
00:14:10,230 --> 00:14:11,587
but it couldn't have been done without,
266
00:14:11,587 --> 00:14:13,112
you know, the support of you guys.
267
00:14:13,112 --> 00:14:16,800
- So how old were you when
we had that encounter?
268
00:14:16,800 --> 00:14:21,483
- Yeah, so let's say
it was four years ago.
269
00:14:22,770 --> 00:14:24,640
I was about 36, 35, 36.
270
00:14:26,820 --> 00:14:29,430
- So, I mean, I'm just so excited
271
00:14:29,430 --> 00:14:31,380
to walk over and look at your display
272
00:14:31,380 --> 00:14:34,710
and see this map of the territories
273
00:14:34,710 --> 00:14:37,893
that you've been able to serve,
274
00:14:39,150 --> 00:14:40,890
and the way this has grown for you.
275
00:14:40,890 --> 00:14:43,890
Is it exceeding your expectations
276
00:14:43,890 --> 00:14:45,360
of what you thought at the outset?
277
00:14:45,360 --> 00:14:48,840
Because you were thinking
Southern California, local,
278
00:14:48,840 --> 00:14:51,140
because that's where
your Cash & Carry serves.
279
00:14:52,560 --> 00:14:54,480
Did you carry all these cigars
280
00:14:54,480 --> 00:14:56,880
in the Cash & Carry in the first place?
281
00:14:56,880 --> 00:14:58,680
- Yeah, yeah, so we had the relationships.
282
00:14:58,680 --> 00:15:01,650
We knew the brands.
- That's significant.
283
00:15:01,650 --> 00:15:06,650
- But, you know, when I
approached them with this concept,
284
00:15:07,170 --> 00:15:10,497
I said, "This is going to
non-traditional retailers."
285
00:15:11,940 --> 00:15:15,270
And we bounced around ideas a lot too of,
286
00:15:15,270 --> 00:15:17,160
what should we place,
how should we place it?
287
00:15:17,160 --> 00:15:22,160
And I did not expect
288
00:15:22,590 --> 00:15:24,333
a growth like this by any means.
289
00:15:25,440 --> 00:15:26,823
And it's crazy,
290
00:15:27,960 --> 00:15:31,470
every territory we've gone
in, we've learned that,
291
00:15:31,470 --> 00:15:36,470
you know, after about
a year, it just starts,
292
00:15:36,750 --> 00:15:40,560
you know, this retailer's
brother, or cousin, or friend-
293
00:15:40,560 --> 00:15:41,393
- Well, and they see it
294
00:15:41,393 --> 00:15:43,950
and it's almost like a referral program.
295
00:15:43,950 --> 00:15:46,260
- Yeah, exactly right.
296
00:15:46,260 --> 00:15:47,700
- So the intriguing thing to me
297
00:15:47,700 --> 00:15:51,270
is I would suspect you had
a little bit of pushback
298
00:15:51,270 --> 00:15:52,927
possibly from a few people saying,
299
00:15:52,927 --> 00:15:54,330
"Oh, you're gonna steal business
300
00:15:54,330 --> 00:15:56,310
from brick-and-mortar retail.
301
00:15:56,310 --> 00:15:58,563
We can't do this because"
blah, blah, blah.
302
00:15:59,430 --> 00:16:03,600
But really you're not,
303
00:16:03,600 --> 00:16:08,100
if anything, you're indoctrinating people
304
00:16:08,100 --> 00:16:11,160
to an experience that's
gonna perhaps cause them
305
00:16:11,160 --> 00:16:12,427
to go to a brick-and-mortar retailer.
306
00:16:12,427 --> 00:16:14,910
- Exactly, yeah.
- And that's okay too,
307
00:16:14,910 --> 00:16:17,800
because you're serving those retailers
308
00:16:18,960 --> 00:16:21,450
that's a part of your service area,
309
00:16:21,450 --> 00:16:24,450
at least in Southern
California where you're based.
310
00:16:24,450 --> 00:16:26,160
But now you've gone national.
311
00:16:26,160 --> 00:16:28,020
I mean, you've gone,
312
00:16:28,020 --> 00:16:29,220
how far have you gone?
313
00:16:29,220 --> 00:16:30,750
I mean, I didn't study the map.
314
00:16:30,750 --> 00:16:32,700
I mean, it's grown significantly.
315
00:16:32,700 --> 00:16:36,060
I don't know to what extent, but how many?
316
00:16:36,060 --> 00:16:39,840
- So last year, when we were here at PCA,
317
00:16:39,840 --> 00:16:41,763
we were licensed in five states.
318
00:16:42,600 --> 00:16:43,950
We just started distributing-
319
00:16:43,950 --> 00:16:46,680
- Five states last year?
- In the West Coast.
320
00:16:46,680 --> 00:16:50,310
And then, based on just
interest from retailers,
321
00:16:50,310 --> 00:16:54,720
we would open up distribution
licenses in more states
322
00:16:54,720 --> 00:16:56,100
and continue to add.
323
00:16:56,100 --> 00:16:57,960
Right now we're licensed in 25.
324
00:16:57,960 --> 00:17:00,990
We have humidors in 25 states,
325
00:17:00,990 --> 00:17:03,870
and I think we have eight states pending
326
00:17:03,870 --> 00:17:04,830
just waiting for distribution.
327
00:17:04,830 --> 00:17:05,963
- Massive growth.
- Yeah, unreal.
328
00:17:08,005 --> 00:17:09,630
I'm blessed, yeah.
- How fun.
329
00:17:09,630 --> 00:17:10,890
- Thank God, it's been-
330
00:17:10,890 --> 00:17:12,090
- How'd the brothers take it?
331
00:17:12,090 --> 00:17:13,770
That was your pet idea, right?
332
00:17:13,770 --> 00:17:16,740
And I can imagine in a family,
333
00:17:16,740 --> 00:17:19,860
I used to work with my
brothers and there's all,
334
00:17:19,860 --> 00:17:24,120
I mean, no one's harder
on you than your brothers
335
00:17:24,120 --> 00:17:25,260
with your ideas.
336
00:17:25,260 --> 00:17:27,840
I mean, and nobody's gonna
go to battle with you either
337
00:17:27,840 --> 00:17:29,880
and help you like a brother.
338
00:17:29,880 --> 00:17:31,693
How did they take it?
339
00:17:31,693 --> 00:17:33,720
- You know, since the beginning,
340
00:17:33,720 --> 00:17:35,550
fully supportive, man.
341
00:17:35,550 --> 00:17:40,550
And we have this relationship
342
00:17:40,590 --> 00:17:44,020
where, you know, I can
always go to my brothers
343
00:17:45,810 --> 00:17:47,700
and I can discuss ideas,
344
00:17:47,700 --> 00:17:50,340
and they just kind of help
me think things through.
345
00:17:50,340 --> 00:17:51,670
You know, I've got an idea
346
00:17:53,311 --> 00:17:56,070
and they're like a compass, literally.
347
00:17:56,070 --> 00:17:58,060
We take an idea and they love it
348
00:17:59,130 --> 00:18:02,010
and they've got an instinct.
349
00:18:02,010 --> 00:18:03,030
I have three older brothers,
350
00:18:03,030 --> 00:18:04,740
so I'm the youngest of the four.
351
00:18:04,740 --> 00:18:08,707
And they all have this
instinct where they just know,
352
00:18:08,707 --> 00:18:11,223
"Hey, absolutely, we love it, we got you.
353
00:18:12,690 --> 00:18:15,360
Maybe tweak it that direction."
354
00:18:15,360 --> 00:18:18,000
And so they helped to unlock these ideas.
355
00:18:18,000 --> 00:18:21,960
And, man, we still work
together every day.
356
00:18:21,960 --> 00:18:26,013
It's a blessing, you
know, it's unbelievable.
357
00:18:27,780 --> 00:18:29,580
- It's a really cool story.
358
00:18:29,580 --> 00:18:32,973
And I got choked up when I
was talking to you yesterday,
359
00:18:34,110 --> 00:18:36,780
because you turned in
front of your whole team
360
00:18:36,780 --> 00:18:39,813
and you said, "This is the
first guy that believed in me,
361
00:18:40,710 --> 00:18:42,267
or believed in this idea."
362
00:18:45,600 --> 00:18:47,950
What an absolute privilege
363
00:18:48,840 --> 00:18:53,550
to be in the room to
notice the enthusiasm,
364
00:18:53,550 --> 00:18:58,113
the earnestness, the passion
that you had for this idea,
365
00:18:59,040 --> 00:19:02,220
to not just blow it off,
to just encourage you.
366
00:19:02,220 --> 00:19:04,920
To hook you up with the
right guy in Jay Fifield.
367
00:19:04,920 --> 00:19:07,320
I mean, he's the right guy
368
00:19:07,320 --> 00:19:09,300
to go through this process with you.
369
00:19:09,300 --> 00:19:11,250
I mean, what an absolute privilege
370
00:19:11,250 --> 00:19:12,720
for us to be involved in it.
371
00:19:12,720 --> 00:19:17,340
And what a great opportunity
for Boveda to be a part of,
372
00:19:17,340 --> 00:19:20,490
I mean, you guys are a rock-solid
373
00:19:20,490 --> 00:19:22,683
group of people, the family.
374
00:19:24,120 --> 00:19:25,620
For us to be involved,
375
00:19:25,620 --> 00:19:28,890
for us to be able to share our story
376
00:19:28,890 --> 00:19:33,030
and share the freshness
journey with that vehicle
377
00:19:33,030 --> 00:19:36,690
going out from five states to 25 states
378
00:19:36,690 --> 00:19:41,037
with eight pending, that's wonderful.
379
00:19:42,300 --> 00:19:44,790
I mean, it's a great privilege for us.
380
00:19:44,790 --> 00:19:46,860
And then, we're standing there yesterday
381
00:19:46,860 --> 00:19:50,197
and you point this out and I'm like,
382
00:19:50,197 --> 00:19:52,450
"Well, wait, I'd never heard about this."
383
00:19:52,450 --> 00:19:54,810
(Remon chuckles)
Right?
384
00:19:54,810 --> 00:19:56,433
When did you guys dream this up?
385
00:19:57,750 --> 00:20:02,750
- So I've had this idea
for a couple years,
386
00:20:02,760 --> 00:20:05,910
and, you know, I like to stick
387
00:20:05,910 --> 00:20:08,040
to what I know and stick to my business.
388
00:20:08,040 --> 00:20:08,873
- Well, there's plenty.
389
00:20:08,873 --> 00:20:10,890
You gotta really focus to do that,
390
00:20:10,890 --> 00:20:13,980
to do the remote-located,
391
00:20:13,980 --> 00:20:15,633
full-size humidors.
- Yeah.
392
00:20:17,700 --> 00:20:21,090
But, you know, the
conversations me and Jay have,
393
00:20:21,090 --> 00:20:24,240
every time it's,
394
00:20:24,240 --> 00:20:25,890
and I always share this with him,
395
00:20:26,940 --> 00:20:28,277
I like simple,
396
00:20:29,155 --> 00:20:34,110
I like the simple fixes of life.
397
00:20:34,110 --> 00:20:35,913
I like easy.
398
00:20:41,027 --> 00:20:42,930
Me and him, the ideas we kind of bounce
399
00:20:42,930 --> 00:20:45,210
around and the discussions we have
400
00:20:45,210 --> 00:20:49,410
where I constantly say is,
401
00:20:49,410 --> 00:20:50,790
especially in the early stages
402
00:20:50,790 --> 00:20:53,460
of a guy's journey with cigars,
403
00:20:53,460 --> 00:20:57,243
is we gotta guide them,
404
00:20:58,380 --> 00:21:01,290
and guide them always the best way we can.
405
00:21:01,290 --> 00:21:04,620
And it started with the Boveda small bags
406
00:21:04,620 --> 00:21:06,573
and the medium-sized bags where,
407
00:21:10,140 --> 00:21:12,390
they buy it once, try it once,
408
00:21:12,390 --> 00:21:13,740
and you realize it works,
409
00:21:13,740 --> 00:21:16,470
and this is the right way
to keep your cigars fresh.
410
00:21:16,470 --> 00:21:20,500
That's it, it's just such
a simple, easy solution
411
00:21:21,390 --> 00:21:25,140
that can be more complex
than it should, right?
412
00:21:25,140 --> 00:21:28,560
And so for us and our partnership is like,
413
00:21:28,560 --> 00:21:30,540
how do we remind guys?
414
00:21:30,540 --> 00:21:35,540
How do we remind the people
and how do we encourage them
415
00:21:35,730 --> 00:21:40,470
is just don't discourage yourself
416
00:21:40,470 --> 00:21:42,360
and don't hassle.
417
00:21:42,360 --> 00:21:45,873
Try Boveda, stick your
cigars in this bag, it works.
418
00:21:47,700 --> 00:21:50,550
And then, it's, for example,
419
00:21:50,550 --> 00:21:53,430
you wanna gift someone some cigars.
420
00:21:53,430 --> 00:21:55,020
And I always share this with Jay,
421
00:21:55,020 --> 00:21:57,090
it's like, I do it myself,
422
00:21:57,090 --> 00:21:59,760
I'm going to someone's party
or, you know, a gathering
423
00:21:59,760 --> 00:22:03,060
and I wanna take some
cigars as a gift to them.
424
00:22:03,060 --> 00:22:03,990
But there's nothing better,
425
00:22:03,990 --> 00:22:06,660
you stick it in a Boveda bag
and now you give it to him.
426
00:22:06,660 --> 00:22:08,580
It's like he doesn't have to worry.
427
00:22:08,580 --> 00:22:09,570
And he knows it's fresh-
428
00:22:09,570 --> 00:22:10,830
- He doesn't have to have a humidor.
429
00:22:10,830 --> 00:22:15,630
- Yeah, and it's like, just
that relief that added,
430
00:22:15,630 --> 00:22:17,610
just, you feel great about it.
431
00:22:17,610 --> 00:22:22,610
And so this is my kind of perception
432
00:22:23,280 --> 00:22:26,340
and why I value Boveda so much.
433
00:22:26,340 --> 00:22:30,543
And so this product,
434
00:22:32,940 --> 00:22:35,610
the birth of this was kind of like,
435
00:22:35,610 --> 00:22:39,640
now that we have the humidors growing,
436
00:22:41,010 --> 00:22:42,780
the locations growing,
437
00:22:42,780 --> 00:22:46,470
and we have the restocks
438
00:22:46,470 --> 00:22:48,720
all pretty much automated,
439
00:22:48,720 --> 00:22:49,980
they scan a QR code,
440
00:22:49,980 --> 00:22:51,720
it takes them to a portal,
441
00:22:51,720 --> 00:22:55,170
and it's a easy, easy
purchasing, easy shipping.
442
00:22:55,170 --> 00:22:56,640
Ship, you know, same day,
443
00:22:56,640 --> 00:22:58,200
we pack and ship all the orders
444
00:22:58,200 --> 00:22:59,970
and it's going nationwide.
445
00:22:59,970 --> 00:23:04,470
So now that the products are
in the hands of the retailers
446
00:23:04,470 --> 00:23:06,480
and they've got an audience,
447
00:23:06,480 --> 00:23:10,743
now our focus is continue to
turn towards the end consumer.
448
00:23:11,610 --> 00:23:15,210
And what we've learned
449
00:23:15,210 --> 00:23:18,660
is a big majority of our end consumers
450
00:23:18,660 --> 00:23:19,800
that are picking up the cigars
451
00:23:19,800 --> 00:23:23,640
from these retailers are
very new to the industry,
452
00:23:23,640 --> 00:23:25,950
just starting their relationship,
453
00:23:25,950 --> 00:23:29,700
but are now buying them more often
454
00:23:29,700 --> 00:23:32,133
and are ready to start taking them home.
455
00:23:33,090 --> 00:23:36,870
And what I wanted to do
456
00:23:36,870 --> 00:23:40,230
is have them be able
to store a good amount
457
00:23:40,230 --> 00:23:43,563
of cigars at home without the hassle.
458
00:23:45,690 --> 00:23:49,170
It's a protected humidor
459
00:23:49,170 --> 00:23:51,090
that's just as simple as it can get.
460
00:23:51,090 --> 00:23:52,090
And it's affordable.
461
00:23:53,280 --> 00:23:54,450
You're brand new to cigars.
462
00:23:54,450 --> 00:23:57,090
You're not ready to dish
out a few hundred dollars
463
00:23:57,090 --> 00:23:58,290
for a humidor.
464
00:23:58,290 --> 00:24:00,510
And then, you have to season
it, and you gotta learn.
465
00:24:00,510 --> 00:24:03,823
And then, you know, cigars dry out.
466
00:24:03,823 --> 00:24:05,700
And so we wanted that solution.
467
00:24:05,700 --> 00:24:10,700
So I had this concept,
I shared it with Jay.
468
00:24:10,710 --> 00:24:15,390
I said, "Jay, I'm doing this
and I want you with us."
469
00:24:15,390 --> 00:24:18,930
And showed him the, you know,
470
00:24:18,930 --> 00:24:20,697
what my design looked like,
471
00:24:20,697 --> 00:24:22,893
and where Boveda stood.
472
00:24:23,790 --> 00:24:28,530
And no hesitation, he's like, "We're in."
473
00:24:28,530 --> 00:24:31,290
And it's like, you know, how cool is that?
474
00:24:31,290 --> 00:24:33,150
You know, how awesome is that?
475
00:24:33,150 --> 00:24:35,490
And so I got to work,
476
00:24:35,490 --> 00:24:39,330
and this was three months ago, you know?
477
00:24:39,330 --> 00:24:41,760
And so from the concept, the idea,
478
00:24:41,760 --> 00:24:43,897
the prototype, and constantly sharing,
479
00:24:43,897 --> 00:24:45,960
"This is the tweaks that we made,"
480
00:24:45,960 --> 00:24:50,010
and with a goal of
showcasing it here in time.
481
00:24:50,010 --> 00:24:53,310
So we got the samples in just in time.
482
00:24:53,310 --> 00:24:56,370
The first order arrives mid-August
483
00:24:56,370 --> 00:25:00,270
ready to ship to retailers
and to the public.
484
00:25:00,270 --> 00:25:04,770
But it's fun.
485
00:25:04,770 --> 00:25:06,270
- Yeah, and it's self-explanatory.
486
00:25:06,270 --> 00:25:10,590
It's an 80-stick humidor in a closed cell,
487
00:25:10,590 --> 00:25:11,730
what would you call this material?
488
00:25:11,730 --> 00:25:15,060
- It's EPP, expanded polypropylene.
489
00:25:15,060 --> 00:25:18,060
- So the demonstration
490
00:25:18,060 --> 00:25:20,580
that your associate made over there
491
00:25:20,580 --> 00:25:22,230
standing on it was brilliant,
492
00:25:22,230 --> 00:25:26,970
because he stood on this
to show how durable it is.
493
00:25:26,970 --> 00:25:28,593
And then, of course, inside,
494
00:25:29,430 --> 00:25:30,600
in addition to a divider,
495
00:25:30,600 --> 00:25:32,100
there's a space for a Boveda pack,
496
00:25:32,100 --> 00:25:34,350
and it includes a Boveda pack.
497
00:25:34,350 --> 00:25:35,730
I didn't know about this,
498
00:25:35,730 --> 00:25:37,200
Sean and Tim didn't know about this,
499
00:25:37,200 --> 00:25:39,480
Nobody knew about this until yesterday.
500
00:25:39,480 --> 00:25:40,800
Brought it back.
501
00:25:40,800 --> 00:25:42,960
Everybody's oohing and awing over it.
502
00:25:42,960 --> 00:25:46,290
And then, today, one of the
beautiful things that happened,
503
00:25:46,290 --> 00:25:48,003
and I'm so glad this went down,
504
00:25:49,900 --> 00:25:54,900
it just warmed my heart
to watch Manolo Quesada,
505
00:25:54,900 --> 00:25:58,140
one of the finest cigar
manufacturers in the world,
506
00:25:58,140 --> 00:25:59,940
guy's been making cigars for 50 years,
507
00:25:59,940 --> 00:26:01,710
and his daughter, Raquel,
508
00:26:01,710 --> 00:26:05,760
they were here and he noticed this.
509
00:26:05,760 --> 00:26:07,320
It was sitting on the counter.
510
00:26:07,320 --> 00:26:09,930
He noticed it and he says, "What's that?"
511
00:26:09,930 --> 00:26:11,680
And I showed it to him and he goes,
512
00:26:12,517 --> 00:26:15,630
"I have to go get one of
these, I need this for my,"
513
00:26:15,630 --> 00:26:20,430
he travels back and forth from Spain.
514
00:26:20,430 --> 00:26:22,380
And he goes, "I need this."
515
00:26:22,380 --> 00:26:26,367
And I said, "Well, Manolo,
I'll give you this.
516
00:26:26,367 --> 00:26:28,893
And I tell you what would be fantastic,
517
00:26:29,730 --> 00:26:31,140
I gotta tell you the story of this,"
518
00:26:31,140 --> 00:26:33,360
and I call you a kid, you're not a kid,
519
00:26:33,360 --> 00:26:37,080
you're a middle-aged man,
I hate to break it to you,
520
00:26:37,080 --> 00:26:39,780
but I said, "You need to meet this guy."
521
00:26:39,780 --> 00:26:41,190
And he said, "Well, I'll go over there."
522
00:26:41,190 --> 00:26:43,230
And I said, "Hold on."
523
00:26:43,230 --> 00:26:45,180
We sent Mike, Mike came and got you.
524
00:26:45,180 --> 00:26:47,253
You came over, you're very gracious.
525
00:26:48,420 --> 00:26:49,740
Gracious, means gracious.
526
00:26:49,740 --> 00:26:51,723
I mean, this is a beautiful thing.
527
00:26:52,620 --> 00:26:55,380
I told Manolo the story of you.
528
00:26:55,380 --> 00:26:59,340
I said, "The reason why this worked
529
00:26:59,340 --> 00:27:01,510
was because this kid's earnest
530
00:27:02,520 --> 00:27:04,470
and he does what he says he's gonna do,
531
00:27:04,470 --> 00:27:09,470
and he's decent, and he's consistent."
532
00:27:10,200 --> 00:27:12,480
That's you, that's who you are.
533
00:27:12,480 --> 00:27:14,820
And I don't know who you
get to blame for that,
534
00:27:14,820 --> 00:27:17,790
mom, dad, whoever, but
that's a beautiful thing.
535
00:27:17,790 --> 00:27:18,987
And he lit up on this.
536
00:27:18,987 --> 00:27:21,000
And he was so touched
537
00:27:21,000 --> 00:27:24,030
when he had a chance to meet
the inventor and talk to you,
538
00:27:24,030 --> 00:27:26,940
and he's got one of these, the guy,
539
00:27:26,940 --> 00:27:30,030
I mean, it's one of the
greats in the cigar industry,
540
00:27:30,030 --> 00:27:33,570
and you've got brands talking about you
541
00:27:33,570 --> 00:27:36,150
and that big, yellow display over there.
542
00:27:36,150 --> 00:27:37,890
And I said something to you yesterday,
543
00:27:37,890 --> 00:27:39,420
and I got choked up thinking about it,
544
00:27:39,420 --> 00:27:42,813
because my old man, amazing human being,
545
00:27:45,000 --> 00:27:47,767
he had a habit of saying to
guys that he hardly knew,
546
00:27:47,767 --> 00:27:50,220
"So tell me about your faith formation."
547
00:27:50,220 --> 00:27:52,777
This was my dad, old school
Catholic guy that would say,
548
00:27:52,777 --> 00:27:55,380
"Hey, tell me about,"
you know, daily mass guy.
549
00:27:55,380 --> 00:27:57,780
And he'd ask people that
and you'd just cringe.
550
00:27:57,780 --> 00:27:59,520
You're like, "Oh my God, dad,
551
00:27:59,520 --> 00:28:01,560
don't embarrass us saying this."
552
00:28:01,560 --> 00:28:03,150
I don't know if you can imagine that,
553
00:28:03,150 --> 00:28:05,670
I know you come from the same tradition.
554
00:28:05,670 --> 00:28:09,607
But he had a hard time saying,
555
00:28:09,607 --> 00:28:12,303
"I love you," right?
556
00:28:13,410 --> 00:28:17,490
But he could say, "Hey,
Drew, I'm proud of you."
557
00:28:17,490 --> 00:28:18,930
You know, something I did in school,
558
00:28:18,930 --> 00:28:20,887
something I did in sports, whatever.
559
00:28:20,887 --> 00:28:22,830
"Drew, I'm proud of you."
560
00:28:22,830 --> 00:28:25,020
That was his way of saying it, right?
561
00:28:25,020 --> 00:28:26,340
And I felt that yesterday.
562
00:28:26,340 --> 00:28:27,547
I'm standing over there and I'm like,
563
00:28:27,547 --> 00:28:32,547
"Remon, I know this sounds
whack, but I'm proud of you.
564
00:28:34,380 --> 00:28:35,700
I'm proud of you for that,
565
00:28:35,700 --> 00:28:37,770
that idea that you saw through,
566
00:28:37,770 --> 00:28:41,760
the ability to plan it, manifest it,
567
00:28:41,760 --> 00:28:44,373
fabricate it, get it out
into the marketplace.
568
00:28:45,240 --> 00:28:47,400
That's awesome."
569
00:28:47,400 --> 00:28:50,850
And this, I mean, it is
an absolute privilege
570
00:28:50,850 --> 00:28:54,250
to be included as part of your story
571
00:28:55,230 --> 00:28:57,000
about your business that you're building
572
00:28:57,000 --> 00:28:58,770
and the way this has gone for you.
573
00:28:58,770 --> 00:29:00,510
It's an absolute privilege.
574
00:29:00,510 --> 00:29:02,970
And I can't thank you enough for that.
575
00:29:02,970 --> 00:29:04,983
- No, man, I thank you, man.
576
00:29:06,390 --> 00:29:09,840
You know, I really,
really appreciate that.
577
00:29:09,840 --> 00:29:14,370
But, believe it or not, it meant a lot,
578
00:29:14,370 --> 00:29:17,887
you know, the encouragement.
579
00:29:17,887 --> 00:29:20,850
"Man, you know, I met this guy at Boveda,
580
00:29:20,850 --> 00:29:22,530
and he believes in this idea."
581
00:29:22,530 --> 00:29:24,120
And so that's fuel,
582
00:29:24,120 --> 00:29:25,380
especially, you know, like I said,
583
00:29:25,380 --> 00:29:28,500
in those beginning days,
it was very lonely.
584
00:29:28,500 --> 00:29:31,380
And so when you got that
kind of encouragement,
585
00:29:31,380 --> 00:29:34,140
that fuel, and it really,
really gets you going
586
00:29:34,140 --> 00:29:35,283
in that direction.
587
00:29:39,060 --> 00:29:39,930
Appreciate you.
588
00:29:39,930 --> 00:29:41,343
- What else is there to say?
589
00:29:43,020 --> 00:29:45,060
Thank you.
- Pleasure, always.
590
00:29:45,060 --> 00:29:47,153
- God bless you, do well.
- God bless you.