Rachel Fletcher from Ofwat on collaboration and problem solving
Rachel Fletcher is the CEO of Ofwat, the water regulator for England and Wales. Rachel shares the challenges for the water industry of the increased demand for water and the expectations on the environment. She talks about collaboration with different companies, as well as local environmental groups, communities and end users. Partnerships and collaboration are the key to everyone being part of the solution, a message that is very relevant to other businesses and industries too.
The subtlety of collaboration requires an ability to have humility, vulnerability and to relinquish control. In talking to Rachel, I’m struck by the delicate balance of problem solving in an emotionally intelligent way using the data and science to inform and guide. Our world is no longer binary, so we need to work in a more systemic and distributed way so that everyone becomes part of the solution. I think this applies to any business and industry.
How can you collaborate with others outside of your team or organisation?