People often tell us they have had their My Aged Care assessment. This shows they do not understand where they are in the system. My Aged Care asks a series of questions. This is screening. This is not an assessment. The screening determines where this referral goes.
Know the difference between screening and assessment. Know who is assessing you. Different assessment teams approve for different programs, and the funding varies for each program.
The process takes time, too, so consider contacting My Aged Care if you are providing significant support to an older loved one.
In this episode:
- My Aged Care is a contact centre, not an assessment service
- Contacting My Aged Care begins the referral and registration process
- My Aged Care screens people and decides where this referral goes
- Giving complete information will ensure you get to the appropriate assessment team
- How we know if people have been assessed or not
- Which assessment teams approve for which programs
- Entry-level services versus home care packages
- What happens after an assessment
- When to contact My Aged Care
Resources Mentioned
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More about Your Aged Care Compass podcast:
Do you support an older loved one at home and you're ready to give up because it’s just too hard? Your Aged Care Compass is for you.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is the client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. When we eventually needed extra support, we achieved this because we know Australia’s aged care system so well. We knew what programs could assist us and our parents.
Your Aged Care Compass podcast brings together not only our personal experience in supporting our parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We'll help you makes sense of Australia’s aged care system and bring you topics related to ageing as well. Legal, financial, health, forward planning and more.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a rating and review. We’d love you to share this podcast with any friends or family who have older loved ones.
Mentioned in this episode:
Pharmacy Guild
