Timeline:

02:10 - Scenario

02:47 - Understanding (Receiving)

03:50 - To Be Understood (Projecting)

06:49 - Conclusion

Keywords:

Conflicts, Disagreements, Confrontation, Understanding, Active Listening, Receiving, Projecting

Key Takeaways:

“Understanding what the other person wants is showing them you are listening.”

“Disagreements, Conflicts, or Confrontation are proof there is a lack of understanding.”

“Taking away personal feelings, negative thoughts, and urge to be right leaves you with solutions, lessons, and different ways of viewing things.”

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