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81 | How to Self-Promote: A Coach's Guide to Ethical Marketing
Episode 8126th September 2024 • Women in The Coaching Arena • Joanna Lott
00:00:00 00:17:13

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Jo tackles the crucial topic of self-promotion and ethical marketing for coaches. She shares insights on overcoming the discomfort of self-promotion, reframing it as a service to your clients, and provides practical strategies for authentic marketing.

Episode Highlights:

[00:00:00] - Introduction and podcast overview

[00:01:00] - The self-promotion paradox and its challenges for coaches

[00:02:00] - The hidden cost of modesty and missed opportunities

[00:03:00] - Reframing self-promotion as active serving of ideal clients

[00:05:00] - Psychology behind resistance to self-promotion

[00:06:00] - Addressing imposter syndrome in self-promotion

[00:07:00] - The likability factor and social expectations of modesty

[00:09:00] - Authenticity concerns in self-promotion

[00:10:00] - Reframing self-promotion as service, not sales

[00:12:00] - Jo's CLEAR method for effective and authentic self-promotion:

- Connect with your why

- Lead with value

- Evidence-based storytelling

- Authentic voice

- Regular consistent sharing

[00:14:00] - The ripple effects of self-promotion in the coaching industry

[00:15:00] - Addressing resistance to talking about money and success

[00:17:00] - Call to action: Share a client success story on social media

[00:18:00] - Closing remarks and resource information

Visit joannalottcoaching.com for free resources and leave a review if you found this episode helpful!

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Transcripts

Speaker:

Hello and welcome to Women in

the Coaching Arena podcast.

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I'm so glad you are here.

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I'm Jo Lott, a business mentor

and ICF accredited coach

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Microphone (Samson Q2U Microphone):

and I help coaches to

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build brilliant businesses.

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I know that when you prepare to enter

the arena, there is fear, self doubt,

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comparison, anxiety, uncertainty.

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You can tend to armor up and

protect yourself from vulnerability.

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In this podcast, I'll be sharing

honest, not hype, practical and

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emotional tools to support you to make

the difference that you are here for.

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Dare greatly.

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You belong in this arena.

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Hello, welcome to the 81st episode

of women in the coaching arena.

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I am so glad you are here.

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Today, I'm excited to cover an

important topic of self-promotion and

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a coach's guide to ethical marketing.

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I don't really like the term self

promotion because I just don't see

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it like that, to be honest ' because

I just don't see it as promoting

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yourself as such I see it as solving

your client's problem, but it was the

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main, clear way I could describe this

episode, so excited to cover that today.

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Cause I know it's a real problem

when you first start your business.

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You do need to promote your business a

lot more than sometimes feels comfortable.

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Let's start by talking about

the self promotion paradox.

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As we know, we help our clients take

big action, do things to push out of

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their comfort zone, promote themselves,

their strengths, all of those things.

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But when it comes to doing it ourselves,

this is where many of us can hit a wall.

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If you've ever felt a knot in your stomach

at the thought of posting on social

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media, promoting your business, emailing

your list or perhaps feeling like you're

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emailing too often, perhaps feeling

like you're showing up online too often.

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If you're going to networking meetings,

dreading saying your elevator pitch,

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then you are not alone and today we

are going to really talk about this.

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I give you some practical and

inspirational strategies to overcome this.

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In my onboarding calls, when

someone starts working with me

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I do an exercise where we talk

about their annual priorities.

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Then I say the benefits of doing this and

I ask, what is the cost of not doing this?

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And that is what I'm going to talk

about now the hidden cost of modesty.

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You staying side on about your

achievements or how you can

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help people isn't humility.

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How about thinking of it

as a missed opportunity?

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I really liked to think of this as

your clients are out there and they

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need to know you exist and they

need to hear your way of saying it.

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I had a new client start this week,

who was saying, oh, there's already

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somebody in this space completely

dominating that particular industry.

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I said, well, what some meant to do

if they don't particularly like her

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or they don't gel with her approach?

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You know, just, just think, oh,

well, I'll just have to stay stuck

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then, because you know, there's

no one who resonates with me.

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I love to think about this self promotion

word as active serving your ideal clients.

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Really think about marketing as

helping your ideal client move forward.

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You aren't promoting your service.

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You are helping them take small steps

in the right direction, inspiring them

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to start changing their beliefs, to see

wherever it is they want to achieve is

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possible for them and perhaps eventually

taking that extra step towards you and

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working with you if they choose to.

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Again, I was hearing a lot of resistance

from my client about being a career

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coach and someone saying, well, I want

you to get me this type of job and, you

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know, be a hun headhunter, essentially.

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You know, that particular

client isn't for you.

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It's like if I were to just quit my

business coaching job, because one person

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asked me to do their social media for

them, then I wouldn't be in business now.

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Really think about the amount

of people there are in the world

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and you only need a few of them.

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Yes, thousands and thousands of people.

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Will consume this podcast, my marketing

social media email list and only a very

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small percentage of those will become

clients and that's absolutely okay.

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And what we really want to do is know

that we want to serve that particular

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group of ideal clients whether or

not, they eventually become clients.

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We obviously hope that they

do because we know that then

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they will get the best results.

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Even if you improve someone's

life, just a small bit.

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Is that not worth overcoming

your ego of self promotion?

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Another way to reframe this is that you

aren't talking about how great you are.

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You are talking about your client's

problems and solutions to their problems.

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You don't have to go round saying,

oh, I've got 20 years experience in

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this and I'm brilliant at that and it

doesn't have to feel like it's your CV.

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All people really care about

is what's in it for them.

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Take a moment now to think about how

many people could benefit from your

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expertise if only they knew about it.

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I know this is very easy to say a

much harder to do so let's address

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the psychology behind this self

promotion and why so many of us

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feel resistance to doing this?

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Because it isn't just an ego thing, even

though I just go to my soapbox about that.

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There are so many other reasons at play

and it's probably why I genuinely went

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for counseling for the first time in my

whole life when I started my business.

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Because so much of this hidden

trauma really came up of

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being seen, being visible.

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Thinking about my views and how to share

them, because I felt like I didn't know

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who I was and who I was serving well

enough to really show up and do this.

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Let's talk about the main

psychological and social factors

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at play in this resistance.

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The first one, we will all

know well is imposter syndrome.

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We are always learning and in grow.

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We will all be very aware of

this from helping our clients.

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But we will also feel it ourselves and

we can feel like we are not an expert

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to promote our services confidently.

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I had a client start this week who

said, despite having 20 years experience

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that she didn't feel like an expert

and I said to her, my definition of

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an expert is the person who knows

more about a topic in an average room.

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I said to her, if you're at that

networking fan, do you know more

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about your particular topic than

most of the people in the room?

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She's like yes most definitely.

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So really step into that expert status.

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People love feeling your certainty and

you claiming out will really help the

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energy in everything else you share.

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Let's talk about the likability factor.

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This was a big one for me.

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I had been a real chameleon, my whole

life saying what my bosses wanted

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me to say, trying to behave like

they wanted me to behave, trying

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to fit in all of those things.

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And I think, especially for women, there

is that social expectation to be modest.

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We can tend to build relationships based

on putting ourselves down essentially

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and it's probably why my friendship group

has changed massively since I became a

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coach, because I realized that that's

what a lot of women do is we talk about

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my kid was up in the night last night,

and then someone has say, oh, well, my

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kid wakes up five times a night and it's

like, who can have like the worst life?

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I suddenly realized.

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I didn't want to be part of

those discussions anymore.

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I wanted to talk about how we could be

better and not get into this kind of

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whinge Fest that can easily become a case.

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Don't get me wrong.

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I'm no angel, but I do think that

like ability factor brings out that

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tendency to pretend that we haven't

got it all sassed, but most of the

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time we actually make things out

to be worse than they actually are.

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When someone says to me, wow,

you're so lucky to have your own

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business and do it around the kids.

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I always immediately go back, say

yeah but, you know, don't forget,

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you can never switch off ., try

and bring out all the negatives.

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So they like me more.

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And I'm becoming way more

conscious of this now because in

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marketing, you want to be Marmite.

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If you are Vanilla, then you just blend

in with the crowd, everyone scrolls by.

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You need to start being able to share your

views, even if someone might not agree.

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That come feel really very hard.

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I do think it's a journey and

the only way you get better is by

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continuously sharing your views.

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Starting to look at your data.

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Look at your top posts,

for example, on LinkedIn.

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You will see that it's the ones that make

you feel physically sick to share that

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are usually the popular ones, because

people love hearing your point of view.

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The final one I will cover on why we feel

resistance to sharing is authenticity.

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Many of us feel like it might compromise

our authenticity and make us feel salesy.

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Make us feel like we're just in

this for the money that's why

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we're promoting our service.

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Maybe people will think that we

don't care about them because

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we're charging for our service.

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That type of thing can really come up.

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I think if you have any of these three

factors coming up acknowledging them

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is the first step to overcoming them.

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Let's now reframe self promotion

because I genuinely believe that

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it is about service, not sales.

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I felt a huge resistance yesterday

when I was in a WhatsApp group

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and people were sharing really

needing my help on something.

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They were talking about pricing

and packaging and coaching.

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And I was really hesitant, avoided

the message for hours and hours.

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They weren't particularly asking me.

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It's not my group.

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Which is kind of why I was feeling

the resistance of if I comment

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helpful comment they'll think you're

just trying to sell your service.

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About five hours later, I overcame

this and thought, do you know what?

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I can really help these people move

forward on this and by me not sharing

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because I think they might think

that I'm trying to sell my thing I'm

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actually doing them a disservice.

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I just provided really long, really

helpful replies to their comments and

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gained a lot of support and hopefully

really help shift these beliefs.

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Let's reframe it self promotion

isn't about inflating, your ego

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it's about serving your audience.

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In order for them to know

that you are the right person.

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Yes.

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You may have to share your

successes and capabilities.

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You are not bragging.

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You are showing them that you are the

person that can help them to move forward.

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You will enable them to make informed

decisions about what they want to do

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and whether they want to work with you.

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If you don't give them the information

they need, then they will never

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know if you are the right fit.

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Let me introduce my clear methods

to helping you promote yourself

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effectively and authentically.

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Firstly, connect with your, why.

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Remember the reason you became a coach?

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Let that passion for what you do really

shine through in all that you do.

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It sounds like a wishy-washy thing to

do, but it really makes a difference.

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Second step is lead with value.

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Instead of talking about how great you are

focus on the transformation and the sorts

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of results that your clients will get.

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Also try and solve their problems.

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If you can help them to take

one small step in the right

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direction than they did yesterday.

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Then when it comes to the time that

they are ready to take action they

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will think yeah, that was the person

that gave me that mindset shift.

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Our third step is

evidence-based storytelling.

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Use case studies and concrete

results to illustrate your impact.

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I think I'd spoke about this in a

previous episode that I have absolutely

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masses of case studies and social proof.

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I really need to utilize it more often.

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I'm talking about upping my game to

twice a week sharing case studies.

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I do know someone who actually

shares every single day.

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I think if, for example, you use Instagram

stories, then that's really easy to do.

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I personally use LinkedIn, so it feels

a lot to post a testimonial or a case

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study every single day but I really

do think I could do it twice a week.

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That is what I am intending to do.

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Going forward to really up my game

on evidence-based storytelling.

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Our fourth point is authentic voice.

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Promote yourself in a way that feels true

to you, your personality, your values.

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If you're funny, be

funny in your marketing.

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If you're serious, be

serious in your marketing.

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Really think about how

you can bring it in.

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For example, one of my

clients is in fashion.

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She was talking about having

a branding photo shoot.

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Maybe in a dress store

or something like that.

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I think it's a great idea.

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The more you can do to bring your passions

and experience into everything that you

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do, the more successful you will be.

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My fifth point to my clear methodology

is regular consistent sharing.

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Make this self promotion a habit, not a

one-time event, the more you do something,

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the less sensitized you will become to it.

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You know what it's like when you

first put out your social media

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posts, it takes months of exhausting

energy just to do that one thing.

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Before you know it, when you are a

consistent poster, you just hit post

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you're closed on the tab and you carry

on with your life because you have become

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used to that level of discomfort that now

it makes the uncomfortable, comfortable.

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So keep doing it as much as you can.

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As a final motivator . Let's talk about

the ripple effects of self-promotion.

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Every single time you promote

yourself effectively, you are not

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just growing your own business.

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You are also inspiring other coaches

to step up and share their value.

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You are showing potential clients

what's possible for them and you are

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elevating our industry as a whole.

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Something I really want to get better at

is talking about money because I often

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say that the reason I do this work.

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Is to help women make money, which took me

a long time to say, but what I've realized

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is the only reason I went into this work

is seeing other coaches talk about it and

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me thinking is really possible for me.

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I noticed my own resistance in

talking about this and my client's

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resistance in talking about this.

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I had a potential client reach out to

me yesterday and said, I want to know,

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like in figures what your clients make.

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And the problem is many of them have asked

me to edit that out of our case studies.

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I had one recently who said online I made

25,000 from this program in the three

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months that I was working with you and

then she was like, oh my God, I don't

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want anyone to know how much I'm earning.

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Do you mind taking that out?

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I've had another client who has

just had her first 10 K month.

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But people feel really nervous.

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Like they're bragging.

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Say my type of clients generally

won't say the amount probably because

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I don't also say the amount, I

really want to become better at that.

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In terms of knowing whether clients have

achieved results, I would say, look at

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my website, for example, and you will

see them say, got five corporate clients

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and know that my clients don't do one

off 50 pound or a hundred pound coaching.

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If they've gained a client, it's

going to be a thousand pounds plus

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and obviously if it's an organization,

it's more likely to be closer to

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10,000 pounds for that one project.

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Read between the lines to know if

people are making money there is this

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huge resistance to promoting yourself

and showing how well you are doing.

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I really need to lead from the front

hair and start showing everybody

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how well I am doing in order to

inspire my clients to do the same.

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As we finish today's episode, I would

love to invite you to share one client

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success story or one aspect of your

coaching that you are proud of on

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whatever social media platform you use.

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Think about how it feels, notice any

resistance and remind yourself that by

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doing this, you are helping that one

person he might need to hear it today.

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I hope that was really helpful

for you to move forward.

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I cannot wait to see your

social posts out there.

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And like I say, at the end of every

episode, trust yourself, believe

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in yourself and be the wise Gardner

who keeps on watering the seed.

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Microphone (Samson Q2U Microphone):

Thank you so much for listening to this

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episode of Women in the Coaching Arena.

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I have a mess of free resources on

my website joannalottcoaching.com.

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That's Joanna with an A

and Lott with two T's.

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joannalottcoaching.com.

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And I'll also put links in the show notes.

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Let me know if you found

this episode useful.

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Share it with a friend and

leave me a review, and I will

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personally thank you for that.

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Remember to trust yourself, believe

in yourself and be the wise Gardner

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who keeps on watering the seed.

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Get into the arena dare, greatly and try.

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