Jo tackles the crucial topic of self-promotion and ethical marketing for coaches. She shares insights on overcoming the discomfort of self-promotion, reframing it as a service to your clients, and provides practical strategies for authentic marketing.
[00:00:00] - Introduction and podcast overview
[00:01:00] - The self-promotion paradox and its challenges for coaches
[00:02:00] - The hidden cost of modesty and missed opportunities
[00:03:00] - Reframing self-promotion as active serving of ideal clients
[00:05:00] - Psychology behind resistance to self-promotion
[00:06:00] - Addressing imposter syndrome in self-promotion
[00:07:00] - The likability factor and social expectations of modesty
[00:09:00] - Authenticity concerns in self-promotion
[00:10:00] - Reframing self-promotion as service, not sales
[00:12:00] - Jo's CLEAR method for effective and authentic self-promotion:
- Connect with your why
- Lead with value
- Evidence-based storytelling
- Authentic voice
- Regular consistent sharing
[00:14:00] - The ripple effects of self-promotion in the coaching industry
[00:15:00] - Addressing resistance to talking about money and success
[00:17:00] - Call to action: Share a client success story on social media
[00:18:00] - Closing remarks and resource information
Visit joannalottcoaching.com for free resources and leave a review if you found this episode helpful!
Useful Links
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If you’re kind enough to leave a review, please do let Jo know so she can say thank you. You can always reach her at: joanna@joannalottcoaching.com
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Hello and welcome to Women in
the Coaching Arena podcast.
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:I'm so glad you are here.
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:I'm Jo Lott, a business mentor
and ICF accredited coach
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:Microphone (Samson Q2U Microphone):
and I help coaches to
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:build brilliant businesses.
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:I know that when you prepare to enter
the arena, there is fear, self doubt,
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:comparison, anxiety, uncertainty.
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:You can tend to armor up and
protect yourself from vulnerability.
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:In this podcast, I'll be sharing
honest, not hype, practical and
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:emotional tools to support you to make
the difference that you are here for.
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:Dare greatly.
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:You belong in this arena.
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:Hello, welcome to the 81st episode
of women in the coaching arena.
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:I am so glad you are here.
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:Today, I'm excited to cover an
important topic of self-promotion and
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:a coach's guide to ethical marketing.
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:I don't really like the term self
promotion because I just don't see
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:it like that, to be honest ' because
I just don't see it as promoting
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:yourself as such I see it as solving
your client's problem, but it was the
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:main, clear way I could describe this
episode, so excited to cover that today.
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:Cause I know it's a real problem
when you first start your business.
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:You do need to promote your business a
lot more than sometimes feels comfortable.
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:Let's start by talking about
the self promotion paradox.
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:As we know, we help our clients take
big action, do things to push out of
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:their comfort zone, promote themselves,
their strengths, all of those things.
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:But when it comes to doing it ourselves,
this is where many of us can hit a wall.
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:If you've ever felt a knot in your stomach
at the thought of posting on social
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:media, promoting your business, emailing
your list or perhaps feeling like you're
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:emailing too often, perhaps feeling
like you're showing up online too often.
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:If you're going to networking meetings,
dreading saying your elevator pitch,
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:then you are not alone and today we
are going to really talk about this.
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:I give you some practical and
inspirational strategies to overcome this.
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:In my onboarding calls, when
someone starts working with me
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:I do an exercise where we talk
about their annual priorities.
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:Then I say the benefits of doing this and
I ask, what is the cost of not doing this?
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:And that is what I'm going to talk
about now the hidden cost of modesty.
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:You staying side on about your
achievements or how you can
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:help people isn't humility.
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:How about thinking of it
as a missed opportunity?
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:I really liked to think of this as
your clients are out there and they
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:need to know you exist and they
need to hear your way of saying it.
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:I had a new client start this week,
who was saying, oh, there's already
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:somebody in this space completely
dominating that particular industry.
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:I said, well, what some meant to do
if they don't particularly like her
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:or they don't gel with her approach?
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:You know, just, just think, oh,
well, I'll just have to stay stuck
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:then, because you know, there's
no one who resonates with me.
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:I love to think about this self promotion
word as active serving your ideal clients.
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:Really think about marketing as
helping your ideal client move forward.
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:You aren't promoting your service.
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:You are helping them take small steps
in the right direction, inspiring them
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:to start changing their beliefs, to see
wherever it is they want to achieve is
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:possible for them and perhaps eventually
taking that extra step towards you and
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:working with you if they choose to.
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:Again, I was hearing a lot of resistance
from my client about being a career
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:coach and someone saying, well, I want
you to get me this type of job and, you
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:know, be a hun headhunter, essentially.
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:You know, that particular
client isn't for you.
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:It's like if I were to just quit my
business coaching job, because one person
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:asked me to do their social media for
them, then I wouldn't be in business now.
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:Really think about the amount
of people there are in the world
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:and you only need a few of them.
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:Yes, thousands and thousands of people.
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:Will consume this podcast, my marketing
social media email list and only a very
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:small percentage of those will become
clients and that's absolutely okay.
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:And what we really want to do is know
that we want to serve that particular
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:group of ideal clients whether or
not, they eventually become clients.
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:We obviously hope that they
do because we know that then
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:they will get the best results.
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:Even if you improve someone's
life, just a small bit.
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:Is that not worth overcoming
your ego of self promotion?
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:Another way to reframe this is that you
aren't talking about how great you are.
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:You are talking about your client's
problems and solutions to their problems.
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:You don't have to go round saying,
oh, I've got 20 years experience in
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:this and I'm brilliant at that and it
doesn't have to feel like it's your CV.
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:All people really care about
is what's in it for them.
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:Take a moment now to think about how
many people could benefit from your
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:expertise if only they knew about it.
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:I know this is very easy to say a
much harder to do so let's address
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:the psychology behind this self
promotion and why so many of us
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:feel resistance to doing this?
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:Because it isn't just an ego thing, even
though I just go to my soapbox about that.
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:There are so many other reasons at play
and it's probably why I genuinely went
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:for counseling for the first time in my
whole life when I started my business.
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:Because so much of this hidden
trauma really came up of
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:being seen, being visible.
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:Thinking about my views and how to share
them, because I felt like I didn't know
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:who I was and who I was serving well
enough to really show up and do this.
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:Let's talk about the main
psychological and social factors
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:at play in this resistance.
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:The first one, we will all
know well is imposter syndrome.
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:We are always learning and in grow.
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:We will all be very aware of
this from helping our clients.
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:But we will also feel it ourselves and
we can feel like we are not an expert
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:to promote our services confidently.
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:I had a client start this week who
said, despite having 20 years experience
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:that she didn't feel like an expert
and I said to her, my definition of
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:an expert is the person who knows
more about a topic in an average room.
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:I said to her, if you're at that
networking fan, do you know more
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:about your particular topic than
most of the people in the room?
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:She's like yes most definitely.
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:So really step into that expert status.
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:People love feeling your certainty and
you claiming out will really help the
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:energy in everything else you share.
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:Let's talk about the likability factor.
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:This was a big one for me.
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:I had been a real chameleon, my whole
life saying what my bosses wanted
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:me to say, trying to behave like
they wanted me to behave, trying
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:to fit in all of those things.
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:And I think, especially for women, there
is that social expectation to be modest.
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:We can tend to build relationships based
on putting ourselves down essentially
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:and it's probably why my friendship group
has changed massively since I became a
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:coach, because I realized that that's
what a lot of women do is we talk about
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:my kid was up in the night last night,
and then someone has say, oh, well, my
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:kid wakes up five times a night and it's
like, who can have like the worst life?
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:I suddenly realized.
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:I didn't want to be part of
those discussions anymore.
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:I wanted to talk about how we could be
better and not get into this kind of
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:whinge Fest that can easily become a case.
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:Don't get me wrong.
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:I'm no angel, but I do think that
like ability factor brings out that
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:tendency to pretend that we haven't
got it all sassed, but most of the
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:time we actually make things out
to be worse than they actually are.
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:When someone says to me, wow,
you're so lucky to have your own
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:business and do it around the kids.
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:I always immediately go back, say
yeah but, you know, don't forget,
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:you can never switch off ., try
and bring out all the negatives.
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:So they like me more.
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:And I'm becoming way more
conscious of this now because in
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:marketing, you want to be Marmite.
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:If you are Vanilla, then you just blend
in with the crowd, everyone scrolls by.
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:You need to start being able to share your
views, even if someone might not agree.
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:That come feel really very hard.
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:I do think it's a journey and
the only way you get better is by
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:continuously sharing your views.
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:Starting to look at your data.
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:Look at your top posts,
for example, on LinkedIn.
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:You will see that it's the ones that make
you feel physically sick to share that
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:are usually the popular ones, because
people love hearing your point of view.
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:The final one I will cover on why we feel
resistance to sharing is authenticity.
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:Many of us feel like it might compromise
our authenticity and make us feel salesy.
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:Make us feel like we're just in
this for the money that's why
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:we're promoting our service.
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:Maybe people will think that we
don't care about them because
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:we're charging for our service.
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:That type of thing can really come up.
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:I think if you have any of these three
factors coming up acknowledging them
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:is the first step to overcoming them.
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:Let's now reframe self promotion
because I genuinely believe that
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:it is about service, not sales.
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:I felt a huge resistance yesterday
when I was in a WhatsApp group
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:and people were sharing really
needing my help on something.
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:They were talking about pricing
and packaging and coaching.
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:And I was really hesitant, avoided
the message for hours and hours.
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:They weren't particularly asking me.
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:It's not my group.
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:Which is kind of why I was feeling
the resistance of if I comment
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:helpful comment they'll think you're
just trying to sell your service.
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:About five hours later, I overcame
this and thought, do you know what?
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:I can really help these people move
forward on this and by me not sharing
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:because I think they might think
that I'm trying to sell my thing I'm
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:actually doing them a disservice.
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:I just provided really long, really
helpful replies to their comments and
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:gained a lot of support and hopefully
really help shift these beliefs.
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:Let's reframe it self promotion
isn't about inflating, your ego
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:it's about serving your audience.
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:In order for them to know
that you are the right person.
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:Yes.
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:You may have to share your
successes and capabilities.
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:You are not bragging.
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:You are showing them that you are the
person that can help them to move forward.
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:You will enable them to make informed
decisions about what they want to do
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:and whether they want to work with you.
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:If you don't give them the information
they need, then they will never
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:know if you are the right fit.
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:Let me introduce my clear methods
to helping you promote yourself
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:effectively and authentically.
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:Firstly, connect with your, why.
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:Remember the reason you became a coach?
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:Let that passion for what you do really
shine through in all that you do.
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:It sounds like a wishy-washy thing to
do, but it really makes a difference.
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:Second step is lead with value.
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:Instead of talking about how great you are
focus on the transformation and the sorts
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:of results that your clients will get.
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:Also try and solve their problems.
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:If you can help them to take
one small step in the right
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:direction than they did yesterday.
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:Then when it comes to the time that
they are ready to take action they
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:will think yeah, that was the person
that gave me that mindset shift.
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:Our third step is
evidence-based storytelling.
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:Use case studies and concrete
results to illustrate your impact.
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:I think I'd spoke about this in a
previous episode that I have absolutely
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:masses of case studies and social proof.
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:I really need to utilize it more often.
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:I'm talking about upping my game to
twice a week sharing case studies.
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:I do know someone who actually
shares every single day.
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:I think if, for example, you use Instagram
stories, then that's really easy to do.
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:I personally use LinkedIn, so it feels
a lot to post a testimonial or a case
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:study every single day but I really
do think I could do it twice a week.
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:That is what I am intending to do.
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:Going forward to really up my game
on evidence-based storytelling.
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:Our fourth point is authentic voice.
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:Promote yourself in a way that feels true
to you, your personality, your values.
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:If you're funny, be
funny in your marketing.
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:If you're serious, be
serious in your marketing.
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:Really think about how
you can bring it in.
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:For example, one of my
clients is in fashion.
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:She was talking about having
a branding photo shoot.
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:Maybe in a dress store
or something like that.
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:I think it's a great idea.
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:The more you can do to bring your passions
and experience into everything that you
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:do, the more successful you will be.
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:My fifth point to my clear methodology
is regular consistent sharing.
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:Make this self promotion a habit, not a
one-time event, the more you do something,
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:the less sensitized you will become to it.
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:You know what it's like when you
first put out your social media
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:posts, it takes months of exhausting
energy just to do that one thing.
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:Before you know it, when you are a
consistent poster, you just hit post
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:you're closed on the tab and you carry
on with your life because you have become
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:used to that level of discomfort that now
it makes the uncomfortable, comfortable.
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:So keep doing it as much as you can.
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:As a final motivator . Let's talk about
the ripple effects of self-promotion.
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:Every single time you promote
yourself effectively, you are not
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:just growing your own business.
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:You are also inspiring other coaches
to step up and share their value.
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:You are showing potential clients
what's possible for them and you are
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:elevating our industry as a whole.
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:Something I really want to get better at
is talking about money because I often
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:say that the reason I do this work.
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:Is to help women make money, which took me
a long time to say, but what I've realized
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:is the only reason I went into this work
is seeing other coaches talk about it and
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:me thinking is really possible for me.
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:I noticed my own resistance in
talking about this and my client's
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:resistance in talking about this.
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:I had a potential client reach out to
me yesterday and said, I want to know,
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:like in figures what your clients make.
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:And the problem is many of them have asked
me to edit that out of our case studies.
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:I had one recently who said online I made
25,000 from this program in the three
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:months that I was working with you and
then she was like, oh my God, I don't
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:want anyone to know how much I'm earning.
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:Do you mind taking that out?
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:I've had another client who has
just had her first 10 K month.
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:But people feel really nervous.
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:Like they're bragging.
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:Say my type of clients generally
won't say the amount probably because
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:I don't also say the amount, I
really want to become better at that.
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:In terms of knowing whether clients have
achieved results, I would say, look at
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:my website, for example, and you will
see them say, got five corporate clients
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:and know that my clients don't do one
off 50 pound or a hundred pound coaching.
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:If they've gained a client, it's
going to be a thousand pounds plus
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:and obviously if it's an organization,
it's more likely to be closer to
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:10,000 pounds for that one project.
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:Read between the lines to know if
people are making money there is this
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:huge resistance to promoting yourself
and showing how well you are doing.
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:I really need to lead from the front
hair and start showing everybody
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:how well I am doing in order to
inspire my clients to do the same.
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:As we finish today's episode, I would
love to invite you to share one client
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:success story or one aspect of your
coaching that you are proud of on
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:whatever social media platform you use.
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:Think about how it feels, notice any
resistance and remind yourself that by
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:doing this, you are helping that one
person he might need to hear it today.
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:I hope that was really helpful
for you to move forward.
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:I cannot wait to see your
social posts out there.
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:And like I say, at the end of every
episode, trust yourself, believe
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:in yourself and be the wise Gardner
who keeps on watering the seed.
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:Microphone (Samson Q2U Microphone):
Thank you so much for listening to this
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:episode of Women in the Coaching Arena.
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:I have a mess of free resources on
my website joannalottcoaching.com.
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:That's Joanna with an A
and Lott with two T's.
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:joannalottcoaching.com.
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:And I'll also put links in the show notes.
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:Let me know if you found
this episode useful.
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:Share it with a friend and
leave me a review, and I will
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:personally thank you for that.
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:Remember to trust yourself, believe
in yourself and be the wise Gardner
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:who keeps on watering the seed.
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:Get into the arena dare, greatly and try.