Artwork for podcast The Rebooting Show
Building lasting subscriptions programs
Episode 10621st December 2023 • The Rebooting Show • Brian Morrissey
00:00:00 00:57:14

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I spoke to Matt Cronin, founding partner of House of Kaizen, a consultancy that works with publishers on their subscription and recurring revenue products. Among the topics we covered:

  • fixing misaligned incentives in publishing 

  • whether peak subscription exists

  • subscriptions as a force function to be customer centric 

  • what publishers should and shouldn’t learn from the success of The New York Times

  • The struggles of many streaming services 

  • what publishers can learn from subscription companies outside media 


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