In this episode of IMPACTFUL Teamwork, host Julia Felton explores the crucial yet often overlooked role of trust in the workplace. Highlighting insights from Patrick Lencioni and her own experiences, Julia discusses how trust impacts team performance and organisational integrity. She emphaises that trust is essential for efficiency, productivity, and engagement. The episode examines how trust has evolved from the industrial revolution to the modern workplace, shedding light on the implications of remote work and COVID-19.

Julia underlines the importance of leaders building trust through transparency, accountability, and open communication while addressing the challenges of distrust. She encourages leaders to invest time in nurturing relationships, sharing personal experiences with horses as a metaphor for trust-building. Julia invites listeners to consider ways to foster trust within their organisations, urging a shift towards harmony and unity for optimal organizational performance.

00:00 Introduction to Trust in the Workplace

01:07 The Importance of Trust

02:11 Personal Anecdotes on Trust

03:45 Current State of Trust in Organizations

06:27 Behaviors That Erode Trust

08:30 Historical Evolution of Trust

12:25 Impact of Trust on Employees and Organizations

14:31 Building Trust in the Workplace

20:13 Conclusion and Call to Action

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