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How We Hatched: Kelcey Reed, CTO of Opportunity@Work
20th June 2023 • The Pair Program • hatch I.T.
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How We Hatched: Kelcey Reed, CTO of Opportunity@Work

Welcome to our most recent episode of “How We Hatched"! In this episode, you’ll hear from the CTO of Opportunity@Work, Kelcey Reed. He shares about his team’s mission of rewiring the U.S. labor market so that all individuals Skilled Through Alternative Routes (STARs) can work, learn, and earn to their full potential.Kelcey is an Engineering and IT Executive with 20+ years of success building and delivering next-generation solutions and optimizing technical environments in the FinTech, FinServices, and EdTech industries.

In this episode, he shares about:

  • His career background and how he transitioned out of the military into a technical career.
  • The skills he gained that allowed him to step into engineering leadership.
  • His transition into becoming an entrepreneur and how he joined Opportunity@Work.

Transcripts

Tim Winkler:

Welcome to the PAIR program from hatchpad, the podcast that gives you

Tim Winkler:

a front row seat to candid conversations with tech leaders from the startup world.

Tim Winkler:

I'm your host, Tim Winkler, the creator of Hatchpad, and I'm

Tim Winkler:

your other host, Mike Gruin.

Tim Winkler:

Join us each episode as we bring together.

Tim Winkler:

Two guests to dissect topics at the intersection of technology,

Tim Winkler:

startups, and career growth.

Tim Winkler:

We're gonna jump in here.

Tim Winkler:

So Kelsey, thank you for joining us on the PAIR program.

Tim Winkler:

Uh, this is another bonus episode of a mini-series that we call How We Hatched.

Tim Winkler:

So this is just a fun discussion to hear a little bit more about your unique career

Tim Winkler:

journey, you know, where you came from and, and how you arrived at this current

Tim Winkler:

point in your seat today as the Chief Technology Officer at Opportunity at Work.

Tim Winkler:

Um, so I'd like to always start by, you know, having you provide the

Tim Winkler:

listeners with just a quick overview of, you know, opportunity at work.

Tim Winkler:

You know, what, what are the, the, these big overarching

Tim Winkler:

problems that you all are solving

Kelcey Reed:

here.

Kelcey Reed:

So opportunity to work as a nonprofit, uh, organization, uh,

Kelcey Reed:

based out of, um, Washington, dc.

Kelcey Reed:

Uh, our mission is to, uh, find equitable jobs for stars, uh, candidates

Kelcey Reed:

that are seeking, uh, opportunity.

Kelcey Reed:

Uh, we call 'em stars, uh, but they're skilled through alternative roots.

Kelcey Reed:

For

Tim Winkler:

sure.

Tim Winkler:

Yeah.

Tim Winkler:

It's a, it's a mission that, um, I think is just overall, I mean, needs

Tim Winkler:

to be embraced, um, globally, right?

Tim Winkler:

It's, it's something that, uh, we as a country have, have always struggled with.

Tim Winkler:

Um, you know, how how do we empower, you know, uh, a more diverse workforce.

Tim Winkler:

Um, and I think this is one of those outlets that is really

Tim Winkler:

trying to crack that code.

Tim Winkler:

Um, and kind of rewire, you know, the way that the, the

Tim Winkler:

labor workforce is, is built.

Tim Winkler:

Uh, so it's a, it's a fantastic mission.

Tim Winkler:

We're, we're excited to, to learn more about it throughout this

Tim Winkler:

discussion, um, but we're gonna keep it more dialed in on you as well.

Tim Winkler:

Right.

Tim Winkler:

So, um, you know, we're, we're all about tech here and, and so we always wanna.

Tim Winkler:

And, uh, what, what got you into the world of tech?

Tim Winkler:

Let's, let's, let's go back in time and let's start around your journey.

Tim Winkler:

Um, you know, tell us a little bit about, uh, your upbringing and,

Tim Winkler:

uh, you know, what, what got you fascinated with, with getting into,

Tim Winkler:

uh, the, the world of technology?

Kelcey Reed:

Yeah.

Kelcey Reed:

I was always a geek nerd back in day.

Kelcey Reed:

Hated to be called a nerd, but, um, I was a nerd, um, back in the day and.

Kelcey Reed:

Um, in high school, um, I was, you know, I was always tinkering and playing with

Kelcey Reed:

different things and, you know, and in games, you know, games was, you know, we

Kelcey Reed:

was in the, the beginning stages of games.

Kelcey Reed:

It was more of a green screen and, you know, had paddles moving things around.

Kelcey Reed:

Was all fascinating.

Kelcey Reed:

And again, like that's, that's what kind of drew me into, uh, technology.

Kelcey Reed:

Um, you know, I, I was fascinated with, from a gaming perspective, but

Kelcey Reed:

I didn't ever think businesses were, were using, you know, technology in

Kelcey Reed:

that level, you know, in that facet.

Kelcey Reed:

Until I went to Dallas, Texas, my aunt who worked at Frito.

Kelcey Reed:

Um, and she was in like this call center and she was like, considered like computer

Kelcey Reed:

operations and they were doing cool stuff and I was like, man, this is not games.

Kelcey Reed:

This is like computer stuff for companies and, and you know, you guys are doing

Kelcey Reed:

this type stuff and managing this day.

Kelcey Reed:

And another, the, the list logistics of where trucks are going and people

Kelcey Reed:

needing, you know, inventory and.

Kelcey Reed:

You guys were, you know, they were managing all that.

Kelcey Reed:

And I was like, man, that's fascinating.

Kelcey Reed:

I wanna do that.

Kelcey Reed:

You, you know, kind got me started, uh, down the, into.

Kelcey Reed:

And I, and even in the military, I was like, I wanted to do

Kelcey Reed:

something with the computers.

Kelcey Reed:

I, I, I, I just wanna do something, you know, from a computers engineering,

Kelcey Reed:

or at the time it wasn't really computer engineer, like programming.

Kelcey Reed:

I just do computer programming.

Kelcey Reed:

I just do that type stuff.

Kelcey Reed:

Um, going into the military, I was, um, I worked as a.

Kelcey Reed:

Um, as a, uh, computer operator, we, we used to call 'em fire direction, computer

Kelcey Reed:

fire direction controls controllers.

Kelcey Reed:

Mm-hmm.

Kelcey Reed:

But we were known as the brains of artillery.

Kelcey Reed:

So I was in artillery unit.

Kelcey Reed:

Um, and we actually did all of the computations and all of the

Kelcey Reed:

putting everything together to, uh, tell the actual artillery man.

Kelcey Reed:

How to actually shoot a, a, a missile or a rocket or downstream, you

Kelcey Reed:

know, downstream to, to the targets.

Kelcey Reed:

I did that for, you know, eight years, got outta the military, and

Kelcey Reed:

um, started my journey in college and trying to break into corporate America.

Kelcey Reed:

Um, again, at that time I was considered a star who knew?

Kelcey Reed:

Um, I had gained a lot of skills in the military, um, on how to program,

Kelcey Reed:

on, you know, uh, how to lead people.

Kelcey Reed:

Um, and, you know, you know, uh, landed my, like first job at Equifax,

Kelcey Reed:

um, as a, you know, in their computer center, in their like data center.

Kelcey Reed:

That's where I really got my first.

Kelcey Reed:

Like, taste of technology in corporate America was, was an Equifax, uh, where

Kelcey Reed:

I, you know, continued to, you know, um, go to school, continue to learn, uh,

Kelcey Reed:

continue to, um, uh, persevere, you know, be persistent, persevere in technology

Kelcey Reed:

and, and, and how technology work, how, you know, people use technology,

Kelcey Reed:

how you test technology to make sure your users were satisfied with it and.

Kelcey Reed:

Um, how to kinda like project manage, how do you take a project and,

Kelcey Reed:

and actually get, you know, get it actually built out or executed or,

Kelcey Reed:

or, you know, people, um, utilizing the software or the, the services that

Kelcey Reed:

you're, you know, that you're selling.

Kelcey Reed:

Mm-hmm.

Kelcey Reed:

Um, um, I left Equifax, went to Bank of America, where I worked for

Kelcey Reed:

a little while at Bank of America in their, uh, computer operations.

Kelcey Reed:

Left there, worked at Allied Systems.

Kelcey Reed:

Uh, in their, um, uh, uh, data center or computer operations.

Kelcey Reed:

Again, I, I, I, that's where I kind of got started, but, Um, and where I

Kelcey Reed:

really learned a lot about working with a team, building applications, making

Kelcey Reed:

the quality of 'em and all of that.

Tim Winkler:

So, you know, I I, I love the, the, the story of now one,

Tim Winkler:

you're, um, uh, transition from the military into civilian work cuz it's,

Tim Winkler:

you know, it mirrors a lot of, you know, what, what you're describing

Tim Winkler:

and, and what your mission stands for, um, with opportunity at work.

Tim Winkler:

So one was, it was with the army.

Kelcey Reed:

Yeah, I was with the Army.

Kelcey Reed:

Yes.

Tim Winkler:

Army.

Tim Winkler:

Yep.

Tim Winkler:

Awesome.

Tim Winkler:

Well, thank you for your service.

Tim Winkler:

Um, and, and two, um, you know, what was it that, um, that, that

Tim Winkler:

inspired you to get into the military?

Tim Winkler:

Was that something that was in your family, uh, history or that, that,

Tim Winkler:

that folks had served in the past or what was your inspiration there?

Tim Winkler:

Well, my, my father

Kelcey Reed:

was in the Marine Corps and he was completely against it.

Kelcey Reed:

Um, what, what was my motivation really to go in the military was

Kelcey Reed:

knowing that, one, I was scared to go to college cause I didn't know what.

Kelcey Reed:

What happened?

Kelcey Reed:

If I went to college, all I knew I go to college, I'd probably

Kelcey Reed:

party and probably get kicked out.

Kelcey Reed:

Um, that was one.

Kelcey Reed:

And then two, um, not really, you know, not really having the financial means.

Kelcey Reed:

Um, you know, I knew my mother, single mother, uh, of three.

Kelcey Reed:

I didn't, I just knew that in order to help her out, I needed to go to college.

Kelcey Reed:

You know, I needed to go in the military, get the military to pay for my college.

Kelcey Reed:

But she don't have to incur at cost.

Kelcey Reed:

Sure.

Kelcey Reed:

So that was really my biggest motivation.

Kelcey Reed:

And then of course, You know, I convinced my friends, so it, it's,

Kelcey Reed:

it's four of us, um, uh, four guys that I was always in high school with.

Kelcey Reed:

We, we were being friends.

Kelcey Reed:

Each one of us went into a different branch to compete against each other.

Kelcey Reed:

So that was another motivation.

Kelcey Reed:

One went in the Army.

Kelcey Reed:

I went in the Army, one went af one the Marines, one in the Navy.

Kelcey Reed:

And every, every, um, Year at Christmas, we'll come and talk about

Kelcey Reed:

our story, our journey, Uhhuh, and of course we'll do this like physical

Kelcey Reed:

fitness competition to see who was in fit and all this other stuff.

Kelcey Reed:

But

Tim Winkler:

it was crazy.

Tim Winkler:

That's funny.

Tim Winkler:

That's, uh, you know, with March Madness just, uh, behind us, it's a, it's a whole

Tim Winkler:

nother level of Final Four right there.

Tim Winkler:

Yeah, exactly.

Tim Winkler:

Uh, that's, that's cool.

Tim Winkler:

So, um, you know, On, on the topic of, you know, skills that, you know, uh,

Tim Winkler:

skills through alternative routes, right?

Tim Winkler:

The Stars program.

Tim Winkler:

What would you say, you know, going into the, into the tech space, you know,

Tim Winkler:

transitioning from a military setting, what were some of those skills that you

Tim Winkler:

felt, uh, were applicable that really helped you in grooming your career?

Kelcey Reed:

I think the, the biggest ones will be communication discipline.

Kelcey Reed:

Uh, you know, discipline under adversity, right?

Kelcey Reed:

That, that is, you know, today in, in corporate America,

Kelcey Reed:

there's a lot of change going on.

Kelcey Reed:

And as long as, you know, a person can be solid, right?

Kelcey Reed:

Have a good mindset and be solid doing change, that's what a

Kelcey Reed:

lot of people are looking for.

Kelcey Reed:

Um, you know, of course you need some of the raw technical skills

Kelcey Reed:

or some of the raw, you know, basic skills in, in, in, in technology.

Kelcey Reed:

But you know, being able to communicate, being able to manage

Kelcey Reed:

your time, you know, and being able to handle change or adversity, um, I

Kelcey Reed:

think are three are the key things.

Tim Winkler:

So you, you get into, um, uh, the, the world of tech, but you're, looks

Tim Winkler:

like you're spending a lot of time in the, in the FinTech space, in the vertical.

Tim Winkler:

Um, was that something that you were always kind of interested in

Tim Winkler:

or, or did it kind of pick you.

Kelcey Reed:

Once you into organization, you around, certain

Kelcey Reed:

people tend to follow the people.

Kelcey Reed:

You stay together with those same people, I mean, right.

Kelcey Reed:

The people that I was always around, we always stayed in that FinTech

Kelcey Reed:

fin service, um, uh, industry.

Tim Winkler:

So, okay.

Tim Winkler:

And so, yeah, you go, you start as a programmer.

Tim Winkler:

Um, and then it looks like you start to work your way into management,

Tim Winkler:

uh, around the, the time that you start working with TransUnion.

Tim Winkler:

So this is late nineties, early two thousands.

Tim Winkler:

Um, you know, you spent.

Tim Winkler:

Almost 12 years at TransUnion.

Tim Winkler:

Uh, what was it about TransUnion that kept you there such a, a long tenure?

Tim Winkler:

What, what, what was it, the culture there, was it the ability to learn?

Tim Winkler:

Uh, they, did they give you, you know, a lot of, uh, a lot of mentors there?

Tim Winkler:

Like what, what was it there that kept you so drawn to TransUnion?

Tim Winkler:

So, yeah,

Tim Winkler:

it

Kelcey Reed:

was, it was definitely the culture, um, and the, and the

Kelcey Reed:

people that, that, that I worked with.

Kelcey Reed:

Um, so, um, TransUnion acquired a company that I was at.

Kelcey Reed:

It was a more startup, small company called Visionary Systems.

Kelcey Reed:

Um, when they acquired us, you know, we, we became TransUnion and then

Kelcey Reed:

the big company, the big, you know, the big mother company took over.

Kelcey Reed:

You know, like training programs, you know, how, you know, how you lead, you

Kelcey Reed:

know, um, uh, you know, being, wanna be a global company, how we go and be, you

Kelcey Reed:

know, uh, uh, uh, managed work abroad.

Kelcey Reed:

All of those type things was very interesting to me because I've

Kelcey Reed:

always loved different cultures.

Kelcey Reed:

I love, you know, a global.

Kelcey Reed:

Know, working for a global company because now I work with different

Kelcey Reed:

cultures and different people.

Kelcey Reed:

That was very fascinating at the time cause a lot of companies wasn't doing

Kelcey Reed:

that back in the, you know, nineties, early companies wasn't doing that.

Kelcey Reed:

Being a pioneer really building like these work centers abroad

Kelcey Reed:

was very, very interesting to me and gave me the opportunity to

Kelcey Reed:

get a lot of experience in this.

Tim Winkler:

So, yeah, that's, that's, um, something that's certainly appealing.

Tim Winkler:

I know that, um, you know, we just from, uh, you know, a, a

Tim Winkler:

recruiting perspective, right?

Tim Winkler:

You know, the ability to, to work with folks that have worked in a, in a GLO

Tim Winkler:

like global company like that, right?

Tim Winkler:

You're getting experience and, and cultural, um, you know, skillsets

Tim Winkler:

that you wouldn't always, you know, receive if it was just more

Tim Winkler:

of a, just a locally based firm.

Tim Winkler:

Um, and so sounds like a great jump off for you to kind of.

Tim Winkler:

Build your career.

Tim Winkler:

Uh, obviously you start spreading your wings here into more of

Tim Winkler:

management, um, level skillset.

Tim Winkler:

Uh, from there, you, you move into like a director of engineering for,

Tim Winkler:

for a few stents, uh, all the way up to a VP of engineering it looks

Tim Winkler:

like for merchant E Solutions.

Tim Winkler:

Uh, what, what would you say were some of those, um, In interesting or,

Tim Winkler:

or more, uh, focused skillsets that, uh, that you acquire as you jump from

Tim Winkler:

manager to director to VP of engineering?

Tim Winkler:

What, what, what does that ladder look like for

Kelcey Reed:

you?

Kelcey Reed:

I think the biggest one for me was, I think that is a skill that, you know,

Kelcey Reed:

tend to, a lot of, a lot of, a lot of good managers doesn't understand and

Kelcey Reed:

you know, its not, you know, it, it becomes a leader and not just a manager.

Kelcey Reed:

Right.

Kelcey Reed:

Um, being that servant leader where you, you're caring for people.

Kelcey Reed:

I think that is one of the big ones.

Kelcey Reed:

Uh, also I think, you know, understanding, um, more, uh, strategically where we're

Kelcey Reed:

trying to go, how we're trying to get there, and being able to connect the

Kelcey Reed:

dots, you know, figuring out how to, to take strategically where we wanna go, and

Kelcey Reed:

then helping the team connect the dots.

Kelcey Reed:

You know, verse, you know, with, with setting objectives, setting goals,

Kelcey Reed:

um, and, and aligning the teams to being able to execute on those goals.

Kelcey Reed:

Instrumental, I feel as though in success.

Kelcey Reed:

And really building the teams and actually, uh, building, you know, uh, uh,

Kelcey Reed:

a lot of different things in the company.

Tim Winkler:

So there's a transition point in your career, uh, that I like to, to

Tim Winkler:

point out here where it looks like the entrepreneurial bug got a, got to you,

Tim Winkler:

uh, and you, uh, you, you, you launched, uh, your own kind of consulting company.

Tim Winkler:

Um, this was element of technology.

Tim Winkler:

Around 2017.

Tim Winkler:

Um, what inspired you to, to build your own thing or, or to start

Tim Winkler:

your own company at this time?

Tim Winkler:

What, what, what, what was it that, uh, kind of, uh, you know,

Tim Winkler:

lit, lit that fire for you?

Kelcey Reed:

Well, I mean,

Kelcey Reed:

Was an entrepreneur in some, some fashion.

Kelcey Reed:

Um, I've always actually, you know, created things on the side, side projects.

Kelcey Reed:

It could be, you know, creating a little application to track my CDs and my tapes.

Kelcey Reed:

You, it could.

Kelcey Reed:

You know, something to help my son or something to help my niece, or something

Kelcey Reed:

to help some people, you know, somebody, you know, uh, I've always had little

Kelcey Reed:

small projects where I bring in, you know, folks to kinda help me or I,

Kelcey Reed:

I've been, you know, I, I do it myself.

Kelcey Reed:

Um, it just, it got to the, you know, I, I, I, I've always said as I start to

Kelcey Reed:

think about retirement and when I'm ready to say, I'm done with everything I wanna

Kelcey Reed:

be able to have said I created something.

Kelcey Reed:

Mm-hmm.

Kelcey Reed:

So I created, created something where I've given back and so I created

Kelcey Reed:

element of technology to actually build an application called Spiels, which

Kelcey Reed:

is, uh, uh, a tool to help kids, uh, help, uh, uh, college and career plan.

Kelcey Reed:

That's basically what it is, an online tool, um, which.

Kelcey Reed:

You know, I've created, I've actually given it to, you know, several

Kelcey Reed:

organizations to, to leverage and use to help kids, uh, start to learn about

Kelcey Reed:

colleges, learn about themselves, as well as learn, you know, what grants

Kelcey Reed:

and, and, and scholarships are out there to help, uh, pay for college.

Kelcey Reed:

Uh, which is, it sounded like an oxymoron for me being a CTO here at op

Kelcey Reed:

Opportunity to work what I'm saying, where we saying we trying to help people

Kelcey Reed:

that doesn't have a four year degree

Kelcey Reed:

that's paying equitable for.

Kelcey Reed:

Um, and, and which is saying, you know, kind of contradicts why are you,

Kelcey Reed:

you know, you don't want, you know, you're not looking at people that

Kelcey Reed:

doesn't have a, a four year degree, but yet you're saying you building

Kelcey Reed:

something to help kids go to college.

Kelcey Reed:

We still have a gap mm-hmm.

Kelcey Reed:

In the world today.

Kelcey Reed:

We gotta always be mindful.

Kelcey Reed:

There are people that, that can go to college and there are people that can't go

Kelcey Reed:

to college and, and the people that can't that, that, that can't go to college.

Kelcey Reed:

We should give them ways to figure out how to go to college.

Kelcey Reed:

Cause I think college is definitely important.

Kelcey Reed:

However, the, the people that can't, we should also look at

Kelcey Reed:

their skills and not just look at what they have done in college.

Kelcey Reed:

So again, I, I, I, I believe that college is important.

Kelcey Reed:

Yes.

Kelcey Reed:

But also I believe that, you know, making sure we give people or equip

Kelcey Reed:

people with the necessary skills if they go to college, they don't, you know,

Kelcey Reed:

they are, are able to actually get a job where they're actually successful.

Kelcey Reed:

We've seen it time and time again, right?

Kelcey Reed:

Mark Zuckerberg, uh, we look at.

Kelcey Reed:

You know, bill Gates didn't start in college, you know,

Kelcey Reed:

built some master companies, Facebook and, and Microsoft, so.

Tim Winkler:

Mm-hmm.

Tim Winkler:

Yeah.

Tim Winkler:

I think the theme that I kind of pick up on too is, you know, there's an

Tim Winkler:

overarching, you know, foreshadowing here for, you know, the, the, the

Tim Winkler:

role of opportunity at work of, you know, just wanting to, um, improve the

Tim Winkler:

lives of folks, you know, by whatever means it takes, you know, if it's,

Tim Winkler:

if it's through college, if it's.

Tim Winkler:

Through apprenticeship programs.

Tim Winkler:

Um, but giving folks a, a platform, uh, giving folks the, uh, the, the knowledge

Tim Winkler:

and the information that they need to make a, a, a decision on what will help improve

Tim Winkler:

their lives and their family's lives.

Tim Winkler:

I mean, I think overall it sounds like, you know, you were.

Tim Winkler:

You were kind of inspired to, to help folks, you know, um, and, um, you know,

Tim Winkler:

you used, you know, your, your background and, and your experience from a, a tech

Tim Winkler:

perspective to, to help create this tool for folks to, to gather data, gather

Tim Winkler:

more research and, and, uh, make more of an educated decision on, on, uh, how

Tim Winkler:

they can better improve their situation.

Tim Winkler:

So, um, I think there's some foreshadowing there that leads into,

Tim Winkler:

um, you know, opportunity at work.

Tim Winkler:

Which I do wanna segue into, um, you know, it's, it's a.

Tim Winkler:

It's a big opportunity for you specifically, uh, would this be,

Tim Winkler:

you know, obviously you started a a, a business right, as a founder

Tim Winkler:

owner, um, but the seat of a chief technology officer or a C T O role,

Tim Winkler:

C-suite role within a corporation like this, uh, is this your first c

Tim Winkler:

t o, um, position that you take on?

Kelcey Reed:

Actually, it's not.

Kelcey Reed:

I've worked at, uh, uh, another company, other comp two companies as a cto, I, I.

Kelcey Reed:

I wasn't there long, so I don't ever wanna say, you know, Hey, I, I, you

Kelcey Reed:

know, this, that, and the other.

Kelcey Reed:

I, I started them.

Kelcey Reed:

I mean, I got in, kinda started helping Bill and then, you know, passed it

Kelcey Reed:

down to a successor and moved, found a, where I comfortable was companies

Kelcey Reed:

as a CTO or, or a, uh, senior VP.

Tim Winkler:

So, and so that, that theme of servant leadership, um,

Tim Winkler:

does that translate as well into what you would consider, you know, what,

Tim Winkler:

what your job is as a, as a, a chief technology officer within a, within a

Kelcey Reed:

company.

Kelcey Reed:

Uh, Yes, I mean, it definitely does.

Kelcey Reed:

I mean, you, you know, you have to get people to, to work and do things that,

Kelcey Reed:

you know, uh, uh, sometimes is not, uh, you know, is not great in doing.

Kelcey Reed:

Um, but you know, you have to, you know, relate and put yourself in their shoes

Kelcey Reed:

and figure out ways how you support them and, and, and giving them what they need

Kelcey Reed:

to, to do to accomplish the mission.

Kelcey Reed:

So, um, of course, definitely, um, as a cto, you, you, you have to.

Tim Winkler:

So you, um, you, you, uh, pursue this, this opportunity

Tim Winkler:

with opportunity at work.

Tim Winkler:

Um, you know, what was, uh, what was it about the position and the

Tim Winkler:

company, I guess, that drew you in, uh, to, to accept this one?

Kelcey Reed:

A lot of what I, I thought was, you know, one helping

Kelcey Reed:

people was, uh, the big thing.

Kelcey Reed:

But two, you know, a company that was very, you know, that, that

Kelcey Reed:

preached about diversity, uh, you know, diversity, uh, inclusion.

Kelcey Reed:

Um, you know, they preached it, you know, during my interview they talked about how

Kelcey Reed:

strong it was in d, you know, d E I B.

Kelcey Reed:

And actually coming here and being a part of the organization,

Kelcey Reed:

it truly is a D E I B company.

Kelcey Reed:

Um, you know, of course every company needs some work.

Kelcey Reed:

I'm not gonna say, but we definitely, you know, practicing.

Kelcey Reed:

Diversity at, at all, you know, at, at all levels.

Kelcey Reed:

So,

Tim Winkler:

so the, um, the theme at, um, opportunity at Work, you know,

Tim Winkler:

there's a lot of, um, what you all, you know, kind of describe as, you

Tim Winkler:

know, tear the tear, the paper ceiling.

Tim Winkler:

Um, can you just kind of break that down a little bit and, and what that, uh, you

Tim Winkler:

know, what that means for our listeners?

Tim Winkler:

Yep.

Tim Winkler:

So

Kelcey Reed:

tear the paper Seal a campaign that we launched last year.

Kelcey Reed:

Um, to, um, again, for, for employers to start noticing that, um, there are,

Kelcey Reed:

you know, there are skilled, uh, uh, workers out here that doesn't have

Kelcey Reed:

a four year degree, and we need to start removing the degree requirements

Kelcey Reed:

that are placed on job descriptions.

Kelcey Reed:

We need to start removing them.

Kelcey Reed:

And start using, um, more skills or, or describing skills in the job

Kelcey Reed:

description of what we are looking to achieve or, or what, what we're

Kelcey Reed:

looking for in order to achieve that job that you're, you know, you want

Kelcey Reed:

them to, to, to work and do right?

Kelcey Reed:

Mm-hmm.

Kelcey Reed:

Into your organization.

Kelcey Reed:

So that's what we, you know, that's the whole thing of tear paper

Kelcey Reed:

ceiling is let's come together.

Kelcey Reed:

Let's realize that degrees are great, but degrees shouldn't be.

Kelcey Reed:

The thing that holds that bias and, you know, that biasness, um, to,

Kelcey Reed:

you know, for people, it shouldn't hold that bias or that prejudice.

Kelcey Reed:

Um, it, we, if you remove that and list out the skills in which you're

Kelcey Reed:

looking to, you know, or, or you know, to, to you looking for the

Kelcey Reed:

skills that you're looking for, uh, for that actual role, list them out.

Kelcey Reed:

Be specific.

Kelcey Reed:

Know what you are wanting and, and, and, and, you know, And let that drive your,

Kelcey Reed:

your, your feeling of that position.

Kelcey Reed:

That's the paper still is all.

Tim Winkler:

Yeah.

Tim Winkler:

And you know, just knowing, knowing more about what you all do is, um,

Tim Winkler:

you know, was we've, we've helped, uh, we've helped you all identifying talent.

Tim Winkler:

We've worked with you all as a customer in the past and, um, obviously, you

Tim Winkler:

know, are always looking to find ways to improve, um, you know, workforce

Tim Winkler:

development from a diversity perspective.

Tim Winkler:

You know, this was a.

Tim Winkler:

A very big, um, a very big campaign that incorporated, you know,

Tim Winkler:

there's about 50 other national organizations, companies like Chevron,

Tim Winkler:

Walmart, Mackenzie, LinkedIn, um, you know, kind of coming together.

Tim Winkler:

Uh, and I think that is, you know, uh, r you know, Reva, like validating that

Tim Winkler:

there, there does need to be some sort of a change here, um, across the, the

Tim Winkler:

greater good of the organiz, uh, the, the, you know, corporate America here, right?

Tim Winkler:

Um, and so getting these other companies to participate, um, Is, is

Tim Winkler:

gotta be, uh, you know, just kind of that, uh, that validation of like,

Tim Winkler:

you know, it is acknowledged right there, there is a problem here.

Tim Winkler:

Uh, how do we, how do we fix it?

Tim Winkler:

Let's work together, uh, to, to try to create this, these, these opportunities.

Tim Winkler:

Now, I'm, I'm, uh, you know, and that can be done through, through,

Tim Winkler:

you know, apprenticeships, right?

Tim Winkler:

Apprenticeships is becoming a really big thing that, you know, um, you know,

Tim Winkler:

not just government and, and, uh, you know, uh, a agencies within public

Tim Winkler:

sector are embracing, but you know, big consulting firms like Accenture are.

Tim Winkler:

Becoming big advocates for on, on the JOBB training, uh, which is

Tim Winkler:

something that I'm a huge advocate for.

Tim Winkler:

Um, you know, I think it's much needed, uh, because the reality is, yeah, there's

Tim Winkler:

a lot of education stemmed issues.

Tim Winkler:

Right.

Tim Winkler:

And, and some of the things that you pointed out kind of resonates

Tim Winkler:

with myself in terms of growing up in a lower income household where.

Tim Winkler:

You know, the idea of, of college was, you know, just seemed overwhelming

Tim Winkler:

from a cost perspective, right?

Tim Winkler:

I mean, you know, and it just doesn't get any, it's not getting any better.

Tim Winkler:

It just keeps going up.

Tim Winkler:

Right?

Tim Winkler:

Uh, so what are other ways that folks can, can obtain these skills?

Tim Winkler:

So, like, things like apprenticeships, but I do wanna

Tim Winkler:

bring it back to opportunity work.

Tim Winkler:

So I was listening to, um, uh, a podcast with your, your old's

Tim Winkler:

founder, c e o Byron, uh, a August.

Tim Winkler:

Um, where he, he referenced, you know, there's like 140 million different

Tim Winkler:

job transitions that, that, that are, you know, being like data, data points

Tim Winkler:

that are being like, kind of tracked and it's, and it's clear to me, and

Tim Winkler:

I think it's a, it's an obvious.

Tim Winkler:

You know, a couple of examples out there that, that folks can start

Tim Winkler:

within a, a position of help desk or, or customer service, right?

Tim Winkler:

And then next thing you know is they're, they're transitioning into a front

Tim Winkler:

frontline sales leader, you know, um, and, uh, you know, the, these are,

Tim Winkler:

these are examples that carry on from sales to technology roles to finance.

Tim Winkler:

It's about getting the.

Tim Winkler:

The training, you know, and getting the, the, the folks, uh, the employers to,

Tim Winkler:

to commit to, to spending the time to invest in these people, uh, to, to be

Tim Winkler:

able to make those, those, those leaps.

Tim Winkler:

So I think it's just a really fascinating model.

Tim Winkler:

You know, I think there's a very interesting movement right now,

Tim Winkler:

uh, in, in the labor market.

Tim Winkler:

Um, you know, when we think about big tech, you know, layoffs, um,

Tim Winkler:

I know firsthand there's a lot of folks that are out there that.

Tim Winkler:

In the world of tech recruiting, uh, that are, uh, you know, let go, um,

Tim Winkler:

and, uh, looking for, for opportunities.

Tim Winkler:

And I think there's a reality out there that.

Tim Winkler:

They might not want to go back into the world of tech recruiting or into tech.

Tim Winkler:

Maybe they want to transition into something else, you know, and I think

Tim Winkler:

this conversation leads down that path of, you know, just because you're, you're,

Tim Winkler:

you're, you're labeled this one skillset.

Tim Winkler:

That's not the end all be all.

Tim Winkler:

Um, there's, there's

Kelcey Reed:

tech recruiter and you can turn around and you can a,

Kelcey Reed:

a nice, you know, program manager.

Kelcey Reed:

Yep.

Kelcey Reed:

And it doesn't need to be in technology.

Kelcey Reed:

You can be a program manager in finance, right?

Kelcey Reed:

Can be program manager in healthcare, you know, or project manager, right?

Kelcey Reed:

You can, you can also, as a, as a recruiter, you

Tim Winkler:

recruiters become engineers.

Kelcey Reed:

Right.

Kelcey Reed:

They can be a, a very good salesperson.

Kelcey Reed:

Cause again, you're selling the companies when you, when you recruit.

Kelcey Reed:

Right.

Kelcey Reed:

That's the skill, right?

Tim Winkler:

It's a skill.

Tim Winkler:

That's right.

Tim Winkler:

It's a skill.

Tim Winkler:

So it's, it's a, it's a conversation that we love to, to elevate

Tim Winkler:

and kind of keep top of mind.

Tim Winkler:

Um, you know, we, we stand by the, the mission, uh, of what you

Tim Winkler:

all are, are doing over there.

Tim Winkler:

And, um, you know, I, I, I wanna kind of just.

Tim Winkler:

You know, you use a couple of minutes to, to, you know, uh, learn a little bit more

Tim Winkler:

about, you know, down the line this year.

Tim Winkler:

You know, what, what types of roles, you know, do you think that

Tim Winkler:

opportunity of work might be hiring for?

Tim Winkler:

Um, you know, what are the, uh, what are the types of positions that might

Tim Winkler:

be coming through the pipeline and, and areas of, of tech engineering product, um,

Tim Winkler:

that, that's, you know, within your org.

Tim Winkler:

Um,

Kelcey Reed:

you know, as we continue to enrich ourselves in data, I can see a lot

Kelcey Reed:

more, you know, data analysts, uh, roles.

Kelcey Reed:

Um, I.

Kelcey Reed:

Us leveraging more data engineers in our, in here.

Kelcey Reed:

Um, uh, I'm, I'm really hung on architecture.

Kelcey Reed:

Mm-hmm.

Kelcey Reed:

So definitely, um, looking at how I could, you know, bring in more architects to

Kelcey Reed:

kind help us build out some of the, uh, intellectual property things that we're

Kelcey Reed:

trying to, to accomplish internally.

Kelcey Reed:

Um, and, and as always, you know, anytime you're building things, you're gonna

Kelcey Reed:

always need more engineers, so, sure.

Kelcey Reed:

Software engineers, software testers, um, don't engineers mm-hmm.

Kelcey Reed:

Build.

Kelcey Reed:

More of that as well.

Kelcey Reed:

So

Tim Winkler:

what, what would you say are some of the things that folks can

Tim Winkler:

be excited about, uh, if they're to join opportunity at work in, in 2023?

Tim Winkler:

What, what, what's on the horizon?

Kelcey Reed:

Um, uh, like I said, we, we, you know, we talked a little bit about

Kelcey Reed:

the, the, the data mobility model, um, and the analytics that we're, you know,

Kelcey Reed:

taking the workforce data, you know, take, you know, taking from the, you know,

Kelcey Reed:

the labor market and understanding how.

Kelcey Reed:

You know, jobs transitioning and you know, That, that, that to me is really cool.

Kelcey Reed:

And building out heavy, heavy, heavy integrations with some of the big boy

Kelcey Reed:

systems that are out there, like the, the ICMs and the Workday, and you.

Tim Winkler:

For sure.

Tim Winkler:

Yeah, I think that's, um, those types of partnerships are gonna be in

Tim Winkler:

instrumental just given the fact that, you know, how many companies are, are,

Tim Winkler:

are relying on these systems, um, you know, those types of partnerships that,

Tim Winkler:

you know, kind of plug and play, um, into that, that ecosystem is, is, you

Tim Winkler:

know, a fascinating way of, you know, getting f getting at folks to adapt.

Tim Winkler:

Um, because I think that's a.

Tim Winkler:

You know, the biggest challenge, right?

Tim Winkler:

We could talk about it all.

Tim Winkler:

We all, all we want, but until there's action on it and, and companies are

Tim Winkler:

act actually implementing some of these programs and it's, um, it's

Tim Winkler:

gonna be a long road for change.

Kelcey Reed:

Um,

Kelcey Reed:

You know, doing a lot of integrations with those, you know, those

Kelcey Reed:

entities as well is gonna be key.

Kelcey Reed:

Uh, we know, you know, especially with the big tech layoffs that we are now seeing.

Kelcey Reed:

Right.

Kelcey Reed:

Um, you know, across the nation, rather, um, we can almost imagine that

Kelcey Reed:

people are gonna be working with, you know, the, the, the government entity.

Kelcey Reed:

Mm-hmm.

Kelcey Reed:

Looking for

Kelcey Reed:

agencies.

Kelcey Reed:

You know, those government entities and, and actually finding, you know, helping

Kelcey Reed:

navigate and finding jobs for those stars.

Tim Winkler:

Yeah, that's a great point.

Tim Winkler:

You know, we're, uh, from a company that's based here in DC you know, with Hatch.

Tim Winkler:

Um, you know, we started, you know, primarily with, you know,

Tim Winkler:

government, uh, government contracting consultants, um, eight days.

Tim Winkler:

You know, small businesses.

Tim Winkler:

Um, and then we made a pivot into commercial product and startups.

Tim Winkler:

Um, at a point, you know, there was a good point there for a few years

Tim Winkler:

where, you know, you'd ask a, you know, a commercial technologist to consider

Tim Winkler:

an opportunity that's, you know, uh, helping, uh, defense or, or public

Tim Winkler:

sector, you know, in some fashion.

Tim Winkler:

And it was, uh, it was a huge turnoff.

Tim Winkler:

Um, yeah.

Tim Winkler:

In the last six months, it's been more and more appealing because there's a

Tim Winkler:

level of stability, um, that they're not seeing, you know, right now

Tim Winkler:

in, in, uh, in the private sector.

Tim Winkler:

And so, uh, you know, how do you fill that gap?

Tim Winkler:

How do you, how do you, uh, a allow for, you know, these folks to

Tim Winkler:

transition into, you know, these, these.

Tim Winkler:

You know, bureaucratic environments that it's a lot of red tape and, and so, you

Tim Winkler:

know, programs like stars, um, and, uh, companies like Opportunity at Work, uh,

Tim Winkler:

a lot of innovation labs that are out there that connect defense with commercial

Tim Winkler:

and, and, you know, bridging that gap, that's something that we're really

Tim Winkler:

intrigued with as well as a company.

Tim Winkler:

And, and, uh, you know, we're, we're looking to use our platform,

Tim Winkler:

the, the, the podcast for some.

Tim Winkler:

Future episodes of Plug that, uh, are all about, you know, augmenting

Tim Winkler:

innovation in, in those settings.

Tim Winkler:

So, uh, we're excited to, uh, kind of kickstart the, the conversation

Tim Winkler:

on this, uh, episode as well.

Tim Winkler:

Um,

Kelcey Reed:

I think that, uh, innovation labs are, are the wave of the future.

Kelcey Reed:

Yeah.

Kelcey Reed:

I mean they, you know, uh, probably in like the last eight years or so,

Kelcey Reed:

we start to see a lot of companies start to take advantage of it.

Kelcey Reed:

I mean, I've started to see a lot of companies start to take advantage of

Kelcey Reed:

creating those designs, labs or, you know, innovation labs where they can

Kelcey Reed:

prove out a lot of different concepts.

Kelcey Reed:

And there's really no coding.

Kelcey Reed:

It's all, it's all product design and it's all understand how users.

Kelcey Reed:

You react to certain designs or certain things that we're

Kelcey Reed:

planning or thinking about, right?

Kelcey Reed:

Mm-hmm.

Kelcey Reed:

Out and so definitely.

Tim Winkler:

Yeah, I mean, there's, there's no, uh,

Tim Winkler:

there's no more in your face.

Tim Winkler:

Uh, you know, example of this as well than, uh, open ai, you know,

Tim Winkler:

uh, the, the Open AI lab, right?

Tim Winkler:

You know, chat, G P t kind of spun out from this type of innovation lab.

Tim Winkler:

Uh, we see a lot of them, um, you know, Primarily targeting, you know,

Tim Winkler:

uh, innovation in the defense sectors.

Tim Winkler:

Like, uh, Kele Run does a lot of this work out in Massachusetts.

Tim Winkler:

And, uh, obviously the work that's being done in in agencies like

Tim Winkler:

darpa, um, is, is really fascinating.

Tim Winkler:

So, uh, yeah, we're, we're, we're here for it.

Tim Winkler:

We're, we're, um, you know, we're big supporters and, uh, you know,

Tim Winkler:

I'm glad that we're able to.

Tim Winkler:

Use our platform to, to, to tell your story and to, to get the, the

Tim Winkler:

message out about the, the work that Opportunity at work is doing, uh,

Tim Winkler:

to promote, uh, this innovation.

Tim Winkler:

Um, so before we let you go, uh, you know, we've got a, have a little, little more

Tim Winkler:

fun here with you, uh, with a, a segment that we, we call the Five Second Scramble.

Tim Winkler:

Uh, and so this is, um, This is some rapid fire questions where you'll kind of

Tim Winkler:

have, you know, try to keep it under five seconds to to sum up your, your answer.

Tim Winkler:

Uh, and, uh, some will be business, you know, some will be, you know, personal.

Tim Winkler:

Uh, but let's, let's, uh, jump into it.

Tim Winkler:

You, are you ready?

Tim Winkler:

Uh, Yes.

Tim Winkler:

That's, that's it.

Tim Winkler:

Okay.

Tim Winkler:

All right.

Tim Winkler:

So, um, you know, it sounds like you've, you've got, uh, uh,

Tim Winkler:

a child of your, of your own.

Tim Winkler:

So let's, let's state that back to, to when your child's five years old,

Tim Winkler:

you know, how do you kind of simplify what, uh, opportunity at work is doing?

Tim Winkler:

When you're explaining, you're explaining what, uh, what Daddy does.

Kelcey Reed:

Yeah.

Kelcey Reed:

Five seconds.

Kelcey Reed:

Five seconds, right?

Kelcey Reed:

Yeah.

Kelcey Reed:

Um, company that helps people that doesn't have a degree

Kelcey Reed:

find jobs that pays good money.

Kelcey Reed:

Okay.

Tim Winkler:

And so what problems, uh, are, are you solving

Tim Winkler:

here at Opportunity At Work?

Kelcey Reed:

Problem we're trying to solve is, uh, a large number of people who don't

Kelcey Reed:

have jobs or don't have good paying jobs, and we wanna change their life to where

Kelcey Reed:

they can now take care of their family.

Tim Winkler:

There you go.

Tim Winkler:

What's your favorite aspect about working at Opportunity at Work?

Kelcey Reed:

Uh, being a, a, a leader, that's part of the, the whole mission.

Kelcey Reed:

Uh, you know, I'm, I'm part of something that's bigger than me.

Kelcey Reed:

Is there

Tim Winkler:

anything about your work that keeps you up at night?

Kelcey Reed:

Um, yeah, trying to, trying to make sure that I, I position the

Kelcey Reed:

technology and, and the company and in a, in a, in a, in a good way to actually

Kelcey Reed:

help the people that we're trying to help.

Kelcey Reed:

What type

Tim Winkler:

of technologists would you say thrive, uh, at opportunity at work?

Kelcey Reed:

Uh, inquisitive, uh, innovative, and a, uh,

Kelcey Reed:

cheerful, uh, technologist.

Kelcey Reed:

You know, can't be no, can't be dark.

Kelcey Reed:

Can't be in the closet.

Kelcey Reed:

You know, that's, that all that automatically comes with a technologist.

Kelcey Reed:

Yes.

Kelcey Reed:

Right.

Kelcey Reed:

We want, we want a person to be cheerful.

Kelcey Reed:

We wanna be upbeat, uh, very inquisitive, ask a lot of

Kelcey Reed:

questions and being innovative.

Tim Winkler:

What's your, um, what's your go-to cereal?

Kelcey Reed:

Ooh, good one.

Kelcey Reed:

Uh, captain Crunch.

Kelcey Reed:

Mm.

Kelcey Reed:

With the crunch berries.

Kelcey Reed:

With the

Tim Winkler:

crunch berries.

Tim Winkler:

Gotta have the crunch Bees.

Tim Winkler:

Um, you, uh, coffee or, or tea or none of the above?

Tim Winkler:

Tea.

Tim Winkler:

What's your favorite app on your phone today?

Kelcey Reed:

Uh, TikTok.

Tim Winkler:

Hey, hey.

Tim Winkler:

I don't, I don't, I don't hate it.

Tim Winkler:

There's a lot of entertainment to be had.

Tim Winkler:

That's it.

Tim Winkler:

Um, who's a tech entrepreneur that you, that you find fascinating?

Tim Winkler:

Um,

Kelcey Reed:

Steve Jobs.

Tim Winkler:

What do you love most about yourself?

Kelcey Reed:

Cheerful, funny.

Kelcey Reed:

Uh, loving and very, uh, empathetic.

Tim Winkler:

Now, pick up on that.

Tim Winkler:

What would you say would be a superpower that you would love to, uh, love to own?

Tim Winkler:

What would it be?

Kelcey Reed:

Um, blessing people.

Kelcey Reed:

If I can, if I can bless people with, or gift people with, with

Kelcey Reed:

something, uh, if I, whatever they want, I can give it to 'em.

Kelcey Reed:

That'll be a superpower.

Kelcey Reed:

So you wanna

Tim Winkler:

be the genie.

Tim Winkler:

I wanna be the genie.

Tim Winkler:

You wanna be the genie.

Tim Winkler:

What would you say is the worst fashion trend that you've ever followed?

Kelcey Reed:

Oh my God.

Kelcey Reed:

Probably cross colors.

Kelcey Reed:

Back in the, back in the eighties, late nineties, late eighties, early nineties.

Kelcey Reed:

The bright, bold colors with the big shoes.

Tim Winkler:

I mean, you know, it's coming back, right?

Tim Winkler:

It always repeats itself.

Tim Winkler:

I hope it, I hope that never come back.

Tim Winkler:

They could bury that one.

Tim Winkler:

All right.

Tim Winkler:

We, we gotta end it with the golf question.

Tim Winkler:

Know you, you know, you go out there and, and swing some sticks around.

Tim Winkler:

So what, um, you know, if you could be paired up, uh, for a round of golf with

Tim Winkler:

any athlete, you know, who, who would, uh, who would you wanna be paired up with?

Tim Winkler:

Michael Jordan.

Tim Winkler:

Okay.

Tim Winkler:

There you go.

Tim Winkler:

I mean,

Kelcey Reed:

I think, you know, I think Jordan got a good golf game.

Kelcey Reed:

Mm-hmm.

Kelcey Reed:

So, you know, it, it would probably be him or Steph.

Kelcey Reed:

Steph Curry.

Kelcey Reed:

Good answer.

Kelcey Reed:

I think both of them, you know, very, very, very, uh, competitive.

Kelcey Reed:

Mm-hmm.

Kelcey Reed:

And, and I, I guarantee they both got a good golf game.

Tim Winkler:

Yeah.

Tim Winkler:

I, I, I would have to go with, I would've to go with the goat.

Tim Winkler:

I gotta go with Tiger.

Tim Winkler:

Gotta go with Tiger, tiger.

Tim Winkler:

Yeah.

Tim Winkler:

Yeah,

Kelcey Reed:

that might be a good one too.

Tim Winkler:

Yeah, you could teach, you teach me a thing or two.

Tim Winkler:

Um, well, good stuff.

Kelcey Reed:

You golf.

Kelcey Reed:

That's true.

Kelcey Reed:

That's Jordan is a great competitive.

Kelcey Reed:

And, you know, I don't know.

Kelcey Reed:

That's

Tim Winkler:

what I, there's nothing wrong with that answer.

Tim Winkler:

That's another goat.

Tim Winkler:

So, yeah.

Tim Winkler:

Um, well, thank you so much for spending time with us, Kelsey.

Tim Winkler:

Uh, you know, we are, we're excited for the future of what you all are building.

Tim Winkler:

Uh, and of course the, the mission behind opportunity at work, uh, it's definitely

Tim Winkler:

a space that needs a lot of attention.

Tim Winkler:

So appreciate you all doing the hard work and lifting over there to,

Tim Winkler:

uh, to, to solve some big problems.

Tim Winkler:

So we're rooting for y'all.

Tim Winkler:

Thanks.

Tim Winkler:

Thanks for joining us on, uh, on the PAIR program.

Kelcey Reed:

Yep.

Kelcey Reed:

Thank you man, for inviting me and definitely, you know, I won't be a

Kelcey Reed:

stranger if you ask me to come back.

Kelcey Reed:

I'll, we

Tim Winkler:

love, we love repeat visitors, so we'll,

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