Company Stats

• Founded: 2020
• Funding Raised: $10 million
• Employees: 33 and hiring quickly

Episode Highlights

• ✅ Fathom uses AI to simplify meeting tasks, enhancing productivity and efficiency.
• ✅ The company achieved virality through a free product model and strategic partnerships.
• ✅ Fathom’s AI technology automates note-taking, CRM updates, and follow-up emails, revolutionizing meeting management.

Episode Summary

In this episode, Richard White, founder of Fathom, discusses the journey and vision of his AI meeting assistant technology company. Founded in 2020, Fathom has raised $10 million and grown to a team of 33. Richard shares his previous experience with UserVoice and how the challenges he faced there shaped his approach to Fathom.

Fathom leverages AI to automate meeting tasks, making them more efficient and less burdensome for users. By offering a free product and leveraging strategic partnerships, such as being a launch partner for Zoom's in-meeting apps marketplace, Fathom achieved significant user adoption and virality. The AI-powered assistant takes notes, updates CRMs, and generates follow-up emails, allowing users to focus solely on their conversations during meetings.

Notable Questions We Asked

Q: How much funding has Fathom raised to date?

A: To date, we've raised about $10 million.

Q: How many employees does Fathom currently have?

A: As of today, we have about 33 employees, and we're hiring quickly.

Q: What was your previous company, and what happened there?

A: My previous company was UserVoice, which I ran for about 12 years, growing it to $10 million in revenue despite early struggles like living out of a car.

Q: How is AI impacting meetings and how people interact?

A: AI, like open source software, is revolutionizing business by reducing the need for large teams. Fathom automates meeting tasks, making them more efficient.

Q: What was Fathom’s go-to-market strategy, and did it achieve the expected virality?

A: We offered a free product and leveraged strategic partnerships, achieving virality after improving onboarding and product reliability over 18 months.

Chapters:

00:00 Intro

00:06 Company Stats

00:24 Early Struggles and UserVoice Journey

02:31 Transition to AI and Fathom's Vision

04:32 Go-to-Market Strategy and Virality

05:52 Product Evolution and User Adoption

07:24 How to Try Fathom

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