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23: 3 Things That A Causing Me Stress In My Business (And How I'm Solving Them with Systems)
Episode 2313th June 2024 • Your Systems Friend • Ashley Rose
00:00:00 00:17:22

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In this episode, I wanted to share some behind-the-scenes updates about my business and admit something—I am stressed. Yes, even the person behind Systems Over Stress gets stressed about her own business. It's that lingering stress that keeps me up at night thinking about all the extra work I need to do. I've had those moments of crying to my business coaches and even wondering if I should burn it all down. But don't worry, I am fine, the business isn't going anywhere, and I'm not actually burning anything down.

Here's what I've been up to:

1. Recognizing Stress as a Signal:

  • If you're feeling stressed about your business, it's a crucial time to pause and evaluate what's going on. For me, stress is a key indicator that something is off—whether it's in my business operations, boundaries, or team communication. Whenever I pause and really try to problem-solve, I always come back to the same solution: better systems.

2. Content Systems Overhaul:

  • This past week, I revamped our content system. I've always used Airtable to map out our content, but I've never found a perfect system. This month, I tried something new. I mapped out my content on paper first, marking out-of-office dates and scheduling bulk content creation days. Mondays and Fridays are now dedicated to writing emails, making reels, recording podcast episodes, and creating YouTube videos. This new system has been working well so far, and I'm excited to see how it evolves.

3. Client Results Tracking Systems:

  • As someone who teaches client results tracking systems, it's ironic that our own system has taken a backseat. We've been busy helping clients set up their systems, but it's time to focus on our own. We've rolled out our Systems Over Stress Stamp of Approval, where clients submit their systems for review. This helps us ensure their systems meet our standards and gives them visibility in our directory. It feels great to finally have this system in place.


4. Agency Delivery Systems:

  • Our done-for-you Airtable agency is at capacity, which is amazing. But with any done-for-you offer, systems are always evolving. We're improving our delivery and operating systems based on feedback from our first cohort of clients. We're setting up support ticketing systems and tracks for agency clients to streamline their onboarding and ensure they get the most impactful systems set up first. I'm excited about these updates and the improved client experience they'll bring.


Final Thoughts:

- Addressing the systems issues in your business is the quickest way to get out of overwhelm and stress. If you're feeling stressed, it's a sign that something needs to change. Let me and my team help you identify the systems that will alleviate that stress. We're always taking sales calls to slot you into our next available month.

- On a sales call, you'll tell me what's not working in your business, and I'll recommend simple system solutions we can build in Airtable to alleviate stress immediately. We'll look at your onboarding, offboarding, launching, spreadsheets, and current Airtable bases to automate your team's admin hours, make you more money, and improve your client results.


- I'm comfortable admitting that I sometimes get overwhelmed, but I know how to build the systems to get out of it. If you're feeling the same way and don't know where to start, let me help you. I hope this behind-the-scenes update was helpful. We'll see you in the next episode!


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Transcripts

Speaker:

MacBook Pro Microphone-12: Hey friend.

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So welcome to this episode

of system's famous.

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I'm excited to be in

your podcast feed today.

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I wanted to share just some behind

the scenes of where I've been out

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with my business and specifically.

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That I am stressed.

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Yes.

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I have something to admit.

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I actually the person with the

business, same systems over stress has

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been stressed about my own business.

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Like the kind of stress where I'm

like going to bed and thinking about

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all the extra work I still need

to do, like that kind of stress.

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Like it's always lingering.

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Crying to my business coaches inside

the Voxer kind of stress, like, do

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I burn it all down kind of stress.

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I share this.

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Not to worry you.

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I am fine.

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I am supported the business.

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Isn't going anywhere.

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I'm not actually going

to burn anything down.

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I'm not actually gonna

get rid of my business.

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I'm not actually going to.

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You know, totally change my offers or

get rid of offers or anything like that.

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But I did just want to share that if

you are in this mode, Like, if you are

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feeling stressed about your business.

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It is such an important time to pause

and take stock of what's going on.

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For me, stress is one of

the key indicators that just

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something is generally off.

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Something is off about my business.

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Something is off about the way I'm

handling my business, the way I'm setting

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my boundaries, the way my team and I

are communicating, like just something

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is off and something is up and whenever

I'm stressed and I actually take

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enough time to pause what I'm doing.

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Get out of the weeds, be gentle with

myself and really trying to problem solve.

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I always come back to the same

solution, which is like, we

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just need a better system.

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It is my systems.

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My systems are the issue systems,

overstress, my businesses,

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HOD systems over stress.

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And I truly mean it.

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Like if something is wrong, There

is a system that can solve for it.

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It might be the systems

that we had in the past.

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Aren't working anymore because we

have grown because we have scaled

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and yes, we always focus on scalable

systems, but you always have to be

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tweaking and adjusting your systems.

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A good system.

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Isn't actually just like.

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You set it up and then it's good

for the rest of your business.

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A scalable system is one that

you can easily make edits

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to and it can grow with you.

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So maybe my lifestyle has changed.

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So my current systems aren't working, our

client roster has grown source systems.

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Aren't working, something like that.

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That is so totally normal.

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Your systems are always going to

be evolving and it can feel like

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you were too busy to take a beat

and work on your own systems.

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But I promise you, and

I know from experience.

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Addressing the systems issues in

your business is the quickest way

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to get out of overwhelm and stress.

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We sometimes think that that is not

the quickest way and like I have

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so much client work to do that.

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I had to have to focus on the client work.

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And then I can get to my systems, but

honestly, if you can take a pause.

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And figure out why is your client work?

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Stacking up, is it because you don't

have a support ticketing system?

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Is it because you don't actually

have boundaries in your offer?

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So people are emailing you and they're

saying like, I need this fixed or

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this is broken or where is this?

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And instead of creating policies

around your turnaround time,

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you're just stopping everything

and you're like fixing their stuff.

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If you're in that mode.

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You're not focusing on your systems.

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You're focusing on putting out

little client emergencies and it's

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really more bandaid solutions.

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So when you're able to zoom out

and I know it feels hard and I

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know it feels scary, but if you can

zoom out and focus on the systems

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issues that are causing the stress.

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Then you will be able to get out of

stress and overwhelm so much faster.

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So in the spirit of transparency,

I'm not just going to like vaguely

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talk about the systems issues,

the business issues that I have.

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I'm really going to share with you

what what's been going on and the

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systems that we have been working

on in the systems updates we have

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been making across the business.

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MacBook Pro Microphone-13: So the first

system that we are working on overhauling

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and updating is our content system.

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So this last week I decided to.

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Map out our content.

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We have had so many different ways that

I've written content over over the years.

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'cause I've been at many different

stages, so I've, I've always kind

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of, I've never really found a content

system that works perfectly for me.

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It's always an air table.

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We always map out our

content and air table.

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So every piece of content

that we create has a record.

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So this podcast has a

record in our content hub.

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Every email that we write is

in our content hub, I'm using

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an email that I actually wrote

and sent to my list last week.

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As the outline for this podcast episode,

because I shared about this in an email.

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So I'm kind of just going deeper

into, you know, our processes

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and our things on the podcast.

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So that's actually a system that's

been helping me, but really what I did

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this specifically this month for the

month of June planning out our content.

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Something that I did that

I've never done before.

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So the system is, the system

has worked for me this month.

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We'll see how it works next month.

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But what I really find with,

especially with content systems, is it.

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It works for like that month, but

then life happens where I'm traveling.

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And so I'm really trying to figure

out like, what are the best, what's a

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flexible system that can work with me

and my energy levels as I create content.

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So the biggest thing that helped me for

this month and the, in my systems journey.

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Was I looked at my calendar

and actually did this on paper

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without going an air table first

or without doing it technology.

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I still use analog sometimes, especially

when in market mapping things out.

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But I have these papers that

have like a blank calendar.

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So I put June and July on

there and I put all of my.

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Out of office states.

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So at summers I'm traveling a lot.

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And I put my out of office dates and

then I also put like, okay, if I want to

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send three emails a week and I found one.

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A podcast episode to go out every week.

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I had podcast episodes, reels,

and emails, any YouTube videos.

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So four channels of content

that I want to do to get out.

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I was like, all right, let's see.

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I want to create all of these emails.

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So that's like 15 emails, uh, for

the next, uh, The next five weeks.

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Right.

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So I had that and I looked and I was

like, okay, if I want to write 15

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emails, I am going to be traveling and

I'm gonna be doing all these things.

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And I can't write, I'm not going

to write an email each week.

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I'm not going to sit down

and write it every day.

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Like, it's a big issue that I've had

in my, with my team and my systems

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and full transparency is like, I

don't, pre-write my emails fast

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enough for them to schedule it.

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And so it just becomes messy.

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And like, I can't actually delegate

to the team that I'm paying for.

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So.

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I decided that Mondays and Fridays,

I don't have calls on those days.

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Those are going to be my

bulk content creation days.

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So last Monday, and I know I write

my emails best outside of my house.

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I do not write them well.

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In sitting in my office, I need to be

like inspired and in a beautiful place.

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So I went to the one

hotel down the street.

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It's a fancy hotel.

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And I was like, I'm going to

write my 15 emails for the month.

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For the next five weeks.

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And the reason why it was so motivating

to me was because I was like, this is

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the only day I can do this because I had,

I'm writing the emails on Monday and then

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on Friday, I'm going to make my reels.

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And the next Monday I'm gonna

make me podcast episodes.

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The next Friday, I'm gonna

make my YouTube videos.

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So like, All of my days were slotted out.

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And I think something that has happened

with my systems in the past is that I

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wasn't actually zooming out and planning

and forecasting my availability.

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I was like, oh, I'm a business owner.

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I don't have calls so I can like,

I can, I can do it on Friday.

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I can.

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And like, I just would never

get as much done as I wanted to.

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I would just push things

and it wasn't helpful.

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So last week I did really write 15 emails.

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I ha I'll link in the show notes.

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The threads posts that I did.

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I literally used, threads, which is

another system that is helpful for me

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when I am doing my content creation.

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Now.

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I go to threads.

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And I do an accountability thread where

I say, I'm going to make 15 emails.

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I will post in here every

time I am finished with one.

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And it went really well

and it was really fun.

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So those are also systems I'm

playing with of like, what are

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productivity systems that work for me?

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Which that's pretty out of the box.

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Like having threads as my productivity

group, I've also started to on

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Mondays and Fridays at 12 to two.

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Me and a handful of my business

friends, we get on a call

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together and we do a Pomodoros.

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We do focus blocks.

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So those systems have been helping me.

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So like at these tangible, air table

systems for planning my content, but they

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have productivity systems for like helping

me get the content done and created.

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So those are the systems that

I'm playing with for content.

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So overall.

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Content.

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I just, wasn't not, not writing content.

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I was writing it not

fast enough for the team.

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I would write it way too.

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I would write it last minute.

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I would say, Hey, you have 30 emails

to schedule, but by tomorrow that's

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a little bit of an exaggeration,

but those are my content systems.

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The next systems that we're working on

are my client results tracking systems.

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So again, I kind of feel like a

cobbler with no shoes because a

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cobbler's kid with no shoes because.

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I teach client results, tracking systems.

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But my own client results tracking

systems have totally taken the back.

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Back-burner just because we've been

doing so many other things in our

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business and we've been helping our

clients set up their client results

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tracking systems, and we haven't.

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I stepped back and made our own so

that honestly, I teach this all the

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time, but it makes it hard for me.

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To market or have a wall of wins

or have like a bunch of client

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results in my marketing, which

makes your marketing so much easier.

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MacBook Pro Microphone-15: So setting

up my own client results tracking

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systems has definitely been something

that we are, it's been on the list and

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my delivery systems are actually going

through our own trainings and our own

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systems of our stress course to help roll

out our client results tracking system.

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We have an incredible new system called

our systems overstress stamp of approval.

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And so when we have one-on-one clients,

we have group program clients who

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go through the program and they have

set up their automated onboarding,

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offboarding, and client results,

tracking systems for their program.

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. They submit a form and we get to review

what they've done and just make sure that

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their systems are up to our standards.

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And they're going to be in a directory,

that'll be automatically populated.

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That's going to have all of these

programs that have gone through systems

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overstress, and that are totally like

Ashley approved systems, overstress

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approved because I really only recommend.

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People and group programs that use

irritable to manage their group offer

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air table is absolutely the standard when

it comes to managing coaching clients,

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whether that's one-on-one coaching

clients or group program clients.

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And if a group program doesn't have air

table and they're using spreadsheets,

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or they're not using air table at all.

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They're going to fall behind

when it comes to keeping track

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of students as they get bigger.

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And when it comes to creating features

in their program, that helps their

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clients get even better results.

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So if you don't use air table, , you don't

have my recommendation as a group program.

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So I'm excited to officially roll that

out and it will be nice anytime that

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our students that have it, the SOS stamp

of approval have a launch coming up.

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We'll be able to automate that so

we can share it with our audience.

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So it helps our clients

get more visibility.

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And it helps us show

all of our client wins.

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So it's just like a win-win all around.

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So we've officially

rolled out that system.

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We've created the system,

we've rolled it out.

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We're getting our first

applications of people submitting.

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And I'm just so excited for that.

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So client results, tracking systems

are something that I've just honestly

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been on our list for a long time.

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And we finally have had

that rolled that out.

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And so that just feels like a huge

weight lifted off of my shoulders.

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MacBook Pro Microphone-16: And finally

the other set of systems that we're

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working on is our agency delivery system.

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So I have a done for you air table

agency that takes the operations of

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your group program management off of you

and your team and lets me and my team

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handle your group program operations.

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All your air table operations.

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So you just can make sure

that everything is getting set

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up correctly the first time.

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So our agency is currently at

capacity, which is amazing, but

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especially with done for you, offers

your systems are always evolving.

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So we've had an amazing first

cohort of agency clients.

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But we have a laundry list

of things that we can do to

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improve the client experience.

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And I don't say this, and I think it's

really important to know because I can.

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I'm going to be hard on myself of like,

oh, I have these system ideas now.

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So the last iteration wasn't great.

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That's not true.

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It was great.

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Then if we kept running it like

that, it would be totally great.

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But we always get to improve

and that can be like a very

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neutral two exciting things.

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I'm looking at this as like, oh my

gosh, we get to, like, we get to make

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all of these new iterations for our

clients, our price isn't going to go up.

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But the value that they're going

to get is going to be like tenfold.

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It's just going to be incredible.

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So after an amazing first cohort of agents

and clients, we're totally renovating

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our delivery and our operating systems to

help get our clients even more results.

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And set up their air table systems

faster and more efficiently

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than we've ever done before.

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So I'm really excited to, to share

more about that in the future.

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But we have to set up the support

ticketing systems for our agency clients.

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Uh, we've set up systems

tracks for our agency clients.

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So based on their onboarding

forms, we know exactly.

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What systems we should be focusing

on first when it comes to making sure

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they're setting up systems that will

make the most impact for them right away.

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So I'm super excited for that.

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So agency delivery systems,

client results, tracking systems

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and content management systems.

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Those are things that

have been causing me like.

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Mild levels of stress over the last few

months and really just addressing the

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actual systems issues and not like the

little emergency is the little bandaid

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fixes, but really zooming out and creating

the foundational huge like systems shifts.

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Has truly gotten me out of the

weeds and that's just made me feel

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like I can actually tackle this

and business can be sustainable.

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And all of the things.

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So I share this just because it is

normal, especially if you are not

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assistance person, but even if you are

assistance person, it doesn't matter.

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It is normal for you to feel

stressed in your business.

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But let that be kind of in the Canary,

in the coal mine, that things really need

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to change and reach out for support now.

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So, if you're stressed, I promise you

that systems are a great way to alleviate

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that stress and get some immediate relief.

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Let me and my team identify the

exact systems that will alleviate

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the stress in your business.

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So.

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I am taking sales calls.

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For our done for your agency, depending

on the time that you're listening

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to this, either the we're on a

wait list or we have availability.

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So regardless we're always taking sales

calls, so we can just slot you into

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the next month that we have available.

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So if you're interested in working

with me and my team to help you

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set up systems, uh, please book

a sales call on the sales call.

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You'll tell me all of the things that you

feel like aren't working in your business.

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And I'll be able to come up with simple

system solutions that we'll be able

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to build an air table to immediately

alleviate stress in your business.

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So we'll take a look at your

existing onboarding systems,

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your off-boarding systems.

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You're launching your spreadsheets,

your current air table basis.

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And I'll just show you how air table

can really automate the majority of

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your team's admin hours, make you more

money and skyrocket your client results.

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So I love sharing.

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Like I'm very comfortable in

my expertise to admit, like I

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have system stress sometimes,

but I know how to get out of it.

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I know how to build the systems

that can help me get out of

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the system's overwhelmed.

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And I'm so grateful.

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I have that skill.

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Some of us don't have that skill.

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So it was just like, I'm overwhelmed

and I don't know what needs to happen.

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So let me come in and look at

what's going on in your business.

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I get an overall view and we can

recommend some specific system

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solutions that can help you.

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So I hope this was helpful just to see

what I'm going through my business.

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It's been a while since I've

been, did a little behind the

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scenes business update on the pod.

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Uh, would love to absolutely support

you in if you're feeling stressed,

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getting out of that zone and we

will see you in the next episode.

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