This week we welcome Jessica Knott back to MentorCore. Jess is the UX and DesignOps Manager at Gravity Works. It should then be no surprise that we talk a lot about design thinking and user experience in our chat.

• How we should think about UX as it relates to security, privacy and compliance
• Connecting needs with the delivery of a good user experience
• The power of a company that thinks about working across internal boundaries and doing the right thing for clients
• Ways to better understand what customers actually need
• Wellness and hard work: cam they coexist?

Along with the most valuable advice Jess has gotten from a mentor since our last conversation with her in 2021.

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Thanks for Listening!

Special Guest: Jessica Knott.