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Another week passes and we have another one of the industry's gentlemen and all round exceptional human being, Douglas Waddell - Operations Director at Handpicked Hotels (https://www.handpickedhotels.co.uk/).

It's another packed chat and we get through so much including:-

• Breaks
• Accents
• Handpicked Hotels
• Getting a taste for hotels
• Teaching Skiing
• Learning leadership skills
• School v College
• The first job
• Climbing the ranks
• Stephen Carter (Again)
• Becoming a GM
• Improving the basics
• Moving to leisure
• Gaining influence
• Stepping up onto the board
• Hostile takeovers
• Thistle
• Handpicked
• The changing world
• Making mistakes

And so much more. Douglas has got a great story to date and has done some incredible things. His journey is another great example of what you can achieve if you apply yourself and find that thing that gets the best from you.

Enjoy!