Dr. Gail Hughes-Morey, Vice President of the ASPCA Recovery and Rehabilitation Center in Pauling, New York, joins Dr. Andy Roark to talk about a brand-new facility built just for canine victims of abuse and neglect. This place isn’t your average shelter; it’s designed from the ground up to heal both body and mind. Andy and Gail dive into how the team is tackling complex behavioral cases, creating safe and enriching environments, and blending high-quality veterinary care with compassion-driven rehabilitation. They also explore what it takes to support the people behind this emotionally demanding work and how this center fits into the ASPCA’s larger mission. If you’ve ever wondered what shelter medicine looks like when it’s done with heart, science, and a whole lot of hope, this episode will make you believe in the good again. Gang, let’s get into this episode!
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Dr. Gail Hughes-Morey on LinkedIn
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Dr. Andy Roark Charming the Angry Client Team Training Course
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Uncharted Practice Manager's Summit
Last Chance to Register is June 1st 2026 - Tell your managers!
Registration is only $199 and they can save 20% with code MANAGER
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Office Hours w/ Dr. Andy Roark
Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.
Register for Office Hours here!
