eCommerce is having a moment, but can retailers meet that moment with the right strategies and tools? In this episode, Scott and Greg chat with DHL SVP of Global eCommerce Nabil Malouli on the evolution of digital channels over the last five years, why social commerce is the new frontier, how reverse logistics can make or break profitability, whether automation can lend a robotic hand and more.

Additional Links & Resources:

Learn more about Supply Chain Now: https://supplychainnow.com/program/supply-chain-now

Subscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribe

Leveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/

2022 Q2 U.S. Bank Freight Payment Index: https://freight.usbank.com

WEBINAR: Sustainability and Profitability: The ripple effect of shipping less air https://bit.ly/3A87xFM

WEBINAR- Key Elements to a Successful WMS Lifecycle: https://bit.ly/3Q3F2O6

This episode is hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/why-retailers-must-optimize-digital-channels-dhl-957