“SOPs serve as a guiding light to the operational and other departments of the company. It ensures that when a customer walks into your office, they get seamless, speedy and consistent service” - Malay Damania.
In the last episode, your host Malay Damania shares a step-by-step process of creating an SOP. In this episode, he shares the prime benefits of having an SOP for your business.
- There is a lot of competition in the market for every business, but an SOP gives you a chance to design your business processes in a unique way which can be your differentiator to beat the competition.
- SOP offers clarity to employees on how to function, and clarity breeds power.
- It enables you to give consistent services with a predictable experience to customers.
- SOP gives you a checklist that helps you ensure that no business steps are missed.
- Aids to onboard new employees and allows them to integrate quickly into the system.
SOP is a permanent document that gives your employees clarity and your customers a top-notch experience. Listen to the entire episode to understand all the benefits of having an SOP for your business.
Buy Malay’s book - Business Champ
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Malay Damania conducts business mentoring and coaching sessions to help small and medium business owners, startup founders, entrepreneurs, and CEOs to get past their stagnancy in business to move into a growth trajectory.
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Connect with Malay at:
Website - www.malaydamania.com
Linkedin - https://www.linkedin.com/in/malay-damania-23285717
Instagram - https://www.instagram.com/malaydamania/
Email - email@example.com
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