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Episode Overview:
What does it take to transform healthcare from reactive to proactive while making it more accessible and affordable?
Our next guest, Dr. Tom Maddox, is pioneering this evolution as Vice President of Digital Products and Innovation at BJC HealthCare and Washington University School of Medicine.
With decades of experience as a practicing cardiologist and health services researcher, Tom brings unique insights into healthcare's digital future.
While together, Tom shares his passion for leading both the Healthcare Innovation Lab and BJC Digital team, and how he and his team are transforming care delivery through predictive analytics, virtual nursing solutions, and digital patient engagement tools.
Join us to explore how Tom is leveraging technology to create personalized, frictionless healthcare experiences while empowering caregivers with modern tools and workflows. Let's go!
Episode Highlights:
- Reframe innovation as "a new idea that when implemented creates value"- focused on solving real healthcare problems, not just creating new technology
- Deploy virtual care for clinician-to-clinician support, using experienced virtual nurses to mentor younger staff while managing patient care
- Revolutionize scheduling by using data analytics to identify and proactively reach out to at-risk patients who need immediate attention
- Enhance healthcare workers' capabilities through technology rather than replace them, addressing healthcare's persisting 90% labor ratio
- Target healthcare's core challenges by making care more accessible, less reactive, and more affordable through technological innovation
About our Guest:
Dr. Maddox is a senior health system executive overseeing digital health and innovation programs, a practicing cardiologist, a health services researcher, and a national leader in cardiology professional societies.
Dr. Maddox is the Vice President, Digital Products and Innovation at BJC HealthCare and Washington University School of Medicine in St. Louis. In this role, he provides strategic oversight and direction of both the BJC/WUSM Healthcare Innovation Lab and the BJC Digital Products team.
The Healthcare Innovation Lab catalyzes care delivery innovation through research and development at BJC HealthCare and its academic partner, Washington University School of Medicine. To date, the Lab has developed innovations in predictive analytics, digital point-of-care tools, and remote patient monitoring.
The BJC Digital team is responsible for delivering the digital vision of BJC HealthCare to support its enterprise goal of customer-centricity. The digital team builds and deploys digital products - such as online portals, apps, and wearables – that can help our patients and care teams receive and deliver optimal healthcare experiences and outcomes. Current products enable clinician search, online scheduling, primary care visit preparation, nurse scheduling, and virtual nursing.
In his faculty role, Dr. Maddox is a Professor of Medicine (Cardiology) at Washington University School of Medicine. He is a practicing non-invasive cardiologist, a trained epidemiologist, and an accomplished health services researcher. Dr. Maddox is well known for his contributions to digital transformation, healthcare delivery innovation, learning healthcare systems, and health services research in cardiac quality and safety. He is a member of the National Academy of Medicine’s Digital Health Action Collaborative and the Healthcare Innovators Professional Society. He has authored over 260 peer-reviewed publications and received multiple grants exploring optimal care delivery. He has also translated his quality-of-care research to clinical practice by designing and directing a national cardiology quality and safety program (CART) at the Department of Veteran Affairs (VA). He is a leader in cardiology professional societies and currently serves on the Board of Trustees for the American College of Cardiology. He is an elected fellow of the American College of Cardiology, an elected fellow of the American Heart Association, and an elected member of the American Clinical and Climatological Association.
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