EPISODE OVERVIEW
Duration: Approximately 45 minutes
Best For: Business owners drowning in marketing tasks who cannot justify full-time executive hires but desperately need strategic direction
Key Outcome: Understand how fractional leadership models give you a complete marketing infrastructure tailored to your constraints so you can stop being the bottleneck
THE BOTTOM LINE
If you have been trying to handle marketing yourself while running everything else in your business, you already know the result: scattered efforts, inconsistent results, and more hours stolen from your family and health. Charleh Knighton built an award-winning fractional agency specifically for business owners turning over one to five million who want to reach ten million without adding complexity. Her model pairs you with a fractional Chief Marketing Officer backed by specialist freelancers and AI-powered systems, giving you an entire marketing department that scales with you on 90-day cycles. This is not about adding another vendor to manage. This is about plugging in a team that runs without you micromanaging every detail.
WHY THIS EPISODE MATTERS TO YOU
You will discover how to access senior marketing leadership at a fraction of the cost of a full-time hire, freeing capital and mental bandwidth
Learn the exact framework Charleh uses to help businesses grow from two to thirty people in under twelve months without the founder working harder
Understand how to structure your calendar around energy so you stop ending every day wondering what you actually accomplished
Hear the real cost of staying skeptical about new approaches while your competitors adopt them and pull ahead
KEY INSIGHTS YOU CAN IMPLEMENT TODAY
Calendar structure determines success: Block your highest-energy morning hours for strategic thinking and stack client calls when you naturally need less mental horsepower
The fractional model eliminates the hiring trap: Get a CMO, revenue officer, and specialist team without payroll burden or management overhead
New revenue fixes almost everything: As long as cash keeps flowing in, you buy yourself time to solve every other problem in the business
Direction beats perfection: You do not need a massive business plan. A general goal gives you a filter for the hundred micro-decisions you face daily
Learn something hard outside business first: Mastering a difficult skill like a language, instrument, or sport builds the resilience muscle before the stakes get high
GOLDEN QUOTES WORTH REMEMBERING
"As long as you have got new revenue coming in, you can fix anything." - Charleh Knighton
"The only hard part about business is the emotions that you carry as you go through the journey." - Charleh Knighton
"We have to make these micro little decisions every day. Where is your goal post on what you benchmark your decisions on?" - Charleh Knighton
"Go and learn something hard first. What that teaches you is the gratification of learning a little victory as you go on a singular goal." - Charleh Knighton
"If you can not do that, you will not be resilient enough and the potential of losing your income, your house, your lifestyle, those risks are far higher than learning an advanced skill." - Charleh Knighton
QUICK NAVIGATION FOR BUSY LEADERS
00:00 - Introduction: Meet Charleh Knighton and the fractional agency model that gives you a full team without full-time overhead
03:45 - From Elite Athlete to Entrepreneur: How chronic health challenges forced a different path and sparked the first business at nineteen
08:20 - The Brownie Business and Brexit Pivot: Lessons from closing a business overnight and redirecting energy fast
14:30 - Why Entrepreneurs See Opportunities Not Problems: The mindset shift that separates those who quit from those who rebuild
18:15 - Calendar Architecture for Energy Management: How to structure your week around time zones, focus blocks, and mandatory rest
25:40 - AI as Amplifier Not Replacement: The sheer volume and quality of work possible now versus ten years ago
32:10 - The Gray Zone of Technology Shifts: Pros, cons, and the character development question for future generations
38:00 - Two Rules for Growing Any Business: Revenue solves problems and direction beats a perfect plan
42:30 - The One Thing for New Entrepreneurs: Why learning something hard before starting protects you from collapse
44:45 - Conclusion: Where to connect with Charleh and take your next step toward freedom
GUEST SPOTLIGHT
Name: Charleh Knighton
Bio: Charleh Knighton is an award-winning entrepreneur, fractional CMO, and strategic growth partner specializing in B2B businesses. She helps founders scale from two to thirty people in under twelve months while boosting revenue per client and building genuine confidence in their marketing direction. Her fractional agency model combines executive leadership with specialist freelancers and AI-powered systems.
Connect with Charleh:
Website: kub-digital.io
LinkedIn: https://www.linkedin.com/in/charlehdickinson/
Instagram: https://www.instagram.com/charlsknighton/
YOUR NEXT ACTIONS
This Week: Audit your calendar and identify your highest-energy window. Block two hours there for strategic work only, with no calls or emails allowed.
This Month: List every marketing task you personally handle. Circle the ones that require your specific expertise versus tasks a specialist could own.
This Quarter: Research fractional leadership options in your weakest operational area. Calculate the cost of not having expert direction versus the investment in getting it.
EPISODE RESOURCES
Ikigai Framework: Japanese methodology for finding your purpose through what you love, what the world needs, what you can be paid for, and what you are good at
Hedgehog Model: Modern business framework for finding your sweet spot of passion, skill, and market demand
Charleh with Friends Podcast: Available on YouTube and Spotify
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READY TO ESCAPE THE TRAP?
Take the Freedom Score Quiz: https://scoreapp.atpbos.com/
Discover how trapped you are in your business and get your personalized roadmap to freedom in under 5 minutes.
Book a Free Strategy Session: https://www.atpbos.com/contact
Let's discuss how to build a business that works WITHOUT you.
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CONNECT WITH YOUR HOST, ROY CASTLEMAN
Roy is the founder of All The Power Limited and creator of Elevate360, a business coaching system for entrepreneurs ready to scale without burnout. As a certified Wim Hof Method Instructor and the UK's first certified BOS UP coach, Roy combines AI automation, wellness practices, and business operating systems to help trapped entrepreneurs reclaim their freedom.
Website: www.atpbos.com
LinkedIn: https://www.linkedin.com/in/roycastleman/
YouTube: https://www.youtube.com/@allthepowerltd
Hey, power movers, how are we doing? So today we
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:have Charlie from KUB Digital, is that right? That's the
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:one. Nice to meet you. Great. Thank you for joining
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:me back in the journey of taking lessons from all
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:these business owners and entrepreneurs that are out there. And
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:we've spoken a few times now and every time it's
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:an interesting conversation. We're going to have to make sure
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:we don't go on for three hours, as we tend
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:to do that. And welcome. And yeah, just tell us
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:a little bit about yourself, what you do and how
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:you do it. Oh, absolutely. Right now. Because I was
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:probably going to learn through today. Had many careers as
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:the typical entrepreneur can fall into. No, we're basically what
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:KUB is. We're. It's called a fractional agency. It's a
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:new term if I can imagine. Many people don't know
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:what that is, but I like to keep things nice
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:and simple. So if you're a 1 to 5 million
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:turnover business and you want to get to that magical
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:10 million, I will then pair you up with a
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:fractional Chief Marketing Officer or a fractional Chief Revenue Officer.
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:We then underpin that with a full team of freelancers
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:who are specialists in their area of marketing and sales.
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:And that is all, again, supported by systems and AI
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:and automation. And what the result is, you get a
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:whole plug and play team all tailored to what is
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:the needs of your business, what's the constraints that's stopping
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:you from getting where you need to be. And we
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:will run on a cycle every 90 days to keep
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:working up, how we can keep leveling you up. As
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:a real short snapshot, it's different, it's unusual, but it's
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:very of the best of all the worlds that we
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:have in our gig economy that we have now, now
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:these days in 2025. You've done this before, I can
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:tell. I've done this before. Let's dig in. Let's dig
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:in. Let's go back to the beginning. My favorite little
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:story of how you started. How did you decide to
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:go away from being the non entrepreneur to the entrepreneur?
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:I didn't even. I wasn't even the non entrepreneur. We
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:skipped over that phase fast. So if we, yeah,
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:if we go back 15, 15 years now for context
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:to the listeners. I, as a child and as a
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:teenager was an elite athlete. So my main sports was
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:in swimming and I was grateful enough to be in
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:that top 1%. So I was went to the British
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:champs, I was doing international engagements, going to. I went
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:to the Olympic trials, for example, which was a really
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:big highlight of my career. The reason why I mentioned
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:it is I always struggled with allergies, so
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:I always struggled with dairy allergy from a kid typically,
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:like, I was always that kid that kind of had
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:eczema, you see, running around and things. But there was
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:an incident when I was 16, 15, 16, where I
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:decided to swim the English Channel. Now, if anybody has
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:ever swam in any of the English waters, you will
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:know that it is not just by. Itself that bears
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:mentioning. Just by itself. Just better say, you know, it's.
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:We're not talking lovely blue holiday waters here. We're talking
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:the real grimy stuff. And I can confirm it is,
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:in fact grimy and grim. Anyway, to cut a short,
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:long story short, I got very sick from that. And
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:what then actually, what actually then happened was having a
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:dairy allergy where I had celiacs in my genes. It
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:fired the gun, the gene, the genome gun, to then
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:really then go and turn it into Celiacs. And then
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:what that has turned into over recent years, what's called
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:mast cell syndrome, essentially. I like to keep things simple.
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:It's the immune system basically wants to attack everything constantly.
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:So you have very high inflammation in the body. You
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:then get lots and lots of different symptoms, from brain
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:fog to gut issues to skin issues. It has all
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:of these different things that affect your life. And obviously,
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:if I was trying to be top 1%, top 0.5%
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:in different sport, in sports, that's going to have an
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:impact on your training, it's going to have an impact
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:on your life and travel and stuff. And at that
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:age of 16, 17, when you're just trying to figure
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:out hormones at school and life, I can tell you
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:there was a lot going on in that period of
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:time. Sounds like it. My reaction to all
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:of these things happening to me was to start a
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:blog because. And this was when Instagram was
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:just. It was a thing that just launched. So we're.
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:We're talking like 2012, 1112. And
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:my reaction was, I can't be the only one going
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:through this experience. There has to be other people also
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:going through this experience where I was having to change
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:my diet, I was having to change what I was
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:doing, I was having to figure all of these things
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:out. So I started documenting what that was. So being
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:at 7, like I said, 16, 17, 18, that's what
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:I did. I was just like really getting into photography.
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:I was really getting into the writing, blogging, SEO, building
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:websites. I was getting my brain into all of this.
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:And so on my 19th birthday my dad bought me
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:a business. He bought me a limited company with
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:the certificate and everything to then make it into something
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:that could start to turn change into making revenue and
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:things. Now this is what I was saying, like we
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:completely skipped over the whole non entrepreneurial bit. So for
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:again extra context, my dad has always been an entrepreneur.
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:He's always had, he's always run the family business. And
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:so I'd already been doing things in the family business
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:from the age of five. So for me to naturally
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:just go and do these things and go hey, yeah,
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:cool, we've got a business at 19. It was, to
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:me it wasn't risky, it wasn't anything, it was just
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:normal. It was very normalized in the family when you're
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:surrounded by entrepreneurs that then evolved into a healthy brownie
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:made from organic ingredients. This was peak Paleo time in
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:America and I was importing and exporting brownies to mainly
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:maybe obviously England, Italy and Portugal because they
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:had such a bigger audio gluten free audience. And then
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:my factory, this wonderful factory in Ireland, it was big
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:supportive of me and we, I decided to close that
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:business because of this very little thing called Brexit, might
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:have heard of it. And if you're importing, exporting on
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:a very tiny island, you have to make some decisions
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:on where you need to go next of how this.
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:Because that business model just was gone essentially overnight and
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:I had to make some tough decisions there. So that
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:was 2000, obviously 2016, 2017. So how was it going
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:before you did that? Where were you, where were you
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:in the journey? So I'd gone from product developing and
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:making all of the brownies myself from the kitchen to
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:say I was with the fact, working with the factory,
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:with them, doing then the production of it. And I
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:just had made that leap as well. So I just
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:had made that, that kind of scary jump from yay,
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:I'm out, I'm out of the kitchen. Because there was
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:a few kitchens before that went from the kitchen, went
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:from the home kitchen, it went. I
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:managed to get some EU funding to go into a
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:commerce like a co, almost like a CO working commercial
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:space kitchen which was fantastic to have an hour down
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:the road from us. And then yeah, I'd gone through
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:the whole process of finding a factory now to do,
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:not to labor the point but to go into a,
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:to be a BSC accredited factory where I was non
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:competing with other products within their factory as well as
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:using high organic materials with a very innovative way of
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:making this product. There Was. It was the only place
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:I could find. It was. It took me about a
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:year to find this place. So you can imagine the
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:sheer amount of work had gone into all of this
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:to then have to make that decision where I had
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:to stop it. I just like, literally had to stop
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:it. I love about entrepreneurs, right? Yeah, we don't see
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:problems. Yeah, we. There are problems there, but we don't
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:see problems. You're like, okay, so how can I fix
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:this? How can I fix this? How can I fix
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:this? How can I. What's the opportunity I have now
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:to do something? You went from, okay, here's a massive
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:problem. Brexit, not something you could fix, let's do something
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:else. Pretty much. Yeah. That's just. There's a. Such a
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:positive energy with so many entrepreneurs as they go through
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:the journey because, yeah, we have to be able to
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:see things in the way of. Okay, yeah. If you
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:were to get knocked down by every single little problem,
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:oh, my. God, there be nothing left of you. Like,
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:Monday morning by 10 o', clock, you're done. Yeah, absolutely.
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:And I struggle a lot with this whole Instagram hustle
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:culture that entrepreneurship is glamorized. And yes, there is some
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:great stuff about it. We literally were just talking about,
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:we like to travel and my friends call me up
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:and go, where are you? Rather than asking me like,
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:how are you? Because we have that ability, that mobility
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:to go anywhere we want and still be able to
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:do what we love and things. But it does come
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:with so much grit and resilience. That's really the only
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:hard part about business. It's not really actually solving the
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:problems or doing the work. It's the emotions that you
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:carry as you go through the journey. Yeah. And that
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:for me is such a. An important part of the
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:journey, actually understanding that you are a mental being in
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:a mental body and you have to look off your
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:own mental health and wellness. And you obviously had the
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:challenges with your health. And I hope that's all going
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:well now. You look amazing. What is. Thank you very
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:much. I am in my 30s. It's the skincare routine.
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:No, I have, have. I do have now a really
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:fantastic nutrition coach because it's one of those things that's
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:never going to constantly stay the same. It does slightly
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:evolve and change, and it will evolve and change over
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:again at the time. But I recognize if I didn't
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:have some level of control around, was going to negatively
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:spiral. And I'd rather it. What it does is, remains
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:the same or actually sometimes positively spirals. And so we
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:can get onto like why coaches are so important. And
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:so I've worked with my nutrition coach like last three
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:years and just having that person in your corner supporting
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:you, just helping you just level the brain when the
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:brain's spiraling or I have. I'll have a flare up
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:or something that just saves so much time in brain
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:energy that I focus then on the business. I love
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:that. Yeah. That brain energy point. I'm going to dig
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:into that quickly. So we wake up in the morning,
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:right. And we've only got so much energy for today.
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:Oh, yeah. We're going to get so many. Only so
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:many spoons is how I say it's okay. So many
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:spoons. I haven't used that one before. And yeah. If
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:we're not. If we're not in the most positive frame
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:of mind, if we're not in the most physically powerful
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:frame of mind and if we're not clearing our minds
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:out for all the stuff that we don't need to
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:worry about, we don't need to worry about tomorrow, we
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:don't need to worry about yesterday, then we lose all
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:that energy during the day. Yeah. You get to the
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:end of that day and I've been there, I've been
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:there many times. You get to the end of the
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:day and you're like, what have I actually done today?
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:Yeah, I know what I've done. And typically all I've
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:done is worried about tomorrow and worried about yesterday. Exactly.
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:So then you start, but then you carry on that
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:spiral and you like, then turns into a week, that
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:then turns into a month, that then turns into a
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:year and before you know it, you're actually further away
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:from your goal than actually you want it to be.
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:So I will put it out there. 100. I'm not
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:perfect, but I do at least try and do the
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:1%. At least try. Like for instance, my calendar management,
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:that is one of the biggest determining factors to whether
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:you're going to be successful or not. So at least
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:look at how my calendar is structured and am I
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:achieving that structure 80% of the time? I'm not even
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:looking for perfection because it's not going to happen. I'm
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:just looking for the. At least 80% of the time
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:we're hitting to a structure. And is that structure helping
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:me go to where I need to go. Do you?
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:I do something with my calendar based around the energy.
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:So I schedule meetings in the afternoon because that's
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:where I need less energy. I schedule my brain thinking
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:stuff when I finish My morning routine and we'll ask
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:you about yours after this. But when I finish my
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:morning routine I got from 7 o' clock until 10
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:or 11 o' clock that I'm on fire. I go.
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:So I put the stuff that I need to design
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:and go and do in that time. Do you have
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:it? Yeah, it is, it's. So I'll go through it.
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:Oh yeah, I'll go through it because it's structured around
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:energy but it's also structured around time zones as well.
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:Because I work a lot of my UK clients are
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:actually UAE now these days I live obviously in New
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:York so I'm on eastern time zone so obviously having
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:lots of European, uk, Irish clients and then I have
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:a lot of west coast, East Coast, American, Canada. That
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:isn't make it easy for yourself did you? No. That's
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:a 16 hour day people. No, but this is the
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:point, this is the point of why I have a
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:team and I'm very grateful for them. So my structure
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:is Monday morning is pretty much all internal. So from
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:probably 7:30 to about 1:30 it's working with the team,
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:making sure the team are all set up, they have
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:everything, they feel supported and we haven't that great relationship
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:then so Tuesday, Wednesday, Thursday, Friday again from 7:30 to
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:about 12 is, is pretty much back to back meetings
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:because that's when I've got the most energy as well
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:to be talking and engaging with people to be able
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:to. To fire and things like that. And yeah so
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:then in the afternoon it is my deep focus, get
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:things done. Let's be pragmatic. In the summertime I'm an
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:outdoors person so I'll go sit in the outside and
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:do all of that work. So then I'm giving myself
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:energy in different ways. In the winter is obviously a
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:lot more challenging so that I might head to a
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:co working space. So I change up the environment to
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:yeah, you make sure I am working in the most
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:focused way. And then Friday afternoons is primarily about clean
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:cleaning the week off. So making sure the important things
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:are boxed off. Anything that is not important gets eliminated
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:and that is so that my weekends is prioritized for
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:rest and that can be social rest, that can be
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:active rest, that can be fun rest, that can be.
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:I went to climbed a mountain last week, went to
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:the beach. It's is that athlete brain of with five
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:days on, two days off. Five days on, two days
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:off. And that works for me. Perfect, perfect, perfect. Where
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:are we going? Where are we going as a society
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:as we step into this next two years of total
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:unknown with AI, with the entire I try and stay
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:so far away from the negative of it because I
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:think we have such a positive tool we can use.
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:And it's almost like a constant battle to keep the
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:negative out. Just I can do what I can do
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:with it. Where do you think? Where do you think
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:we're going? How are you seeing it? You like to
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:ask the big questions, Roy. There's a short answer for
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:me. This probably just more represents my brain. It's somewhere
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:in the gray. I don't believe this is an absolute
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:of black and white. When you have any societal behavior
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:changes, there is always going to be pros and cons
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:with it. So just quickly pro at
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:the sheer amount of work and volume of work and
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:quality of work that I've done this year in comparison
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:to the last 10 years is not even quantifiable. It
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:is astounding. Just like the speed of which you can
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:go if you've just got that backing of knowledge of
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:a subject so you know how to ask and ask
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:the right questions. So I feel fortunate that I developed
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:a good skill and I do. I really have worked
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:out this. So I feel confident to say that I'm
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:good at it. About knowing how to ask the right
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:question questions, whether it's an audience or whether it's a
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:tool like AI. The negatives that
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:I could probably perceive, which could be very tailored to
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:an individual personality is when we go to university or
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:when we go to building a business and solving problems,
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:when we go into thinking through some of the hard
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:challenges that determine our character. So obviously going through a
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:whole bunch of hard work and resilience through. I would
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:done it through sports, I've done it through business. It
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:create. It does create a certain character of yourself and
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:your identity. If the younger generation have been given a
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:tool like AI, which will gives them convenience, it's not
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:going to challenge them to the same level. So they're
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:not going to get the same level of resilience and
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:hard work. And the conversation we had, I had recently,
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:which could be like the comparable is so I climbed
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:about. Me and my husband climbed a mountain. It's a
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:very small mountain by the way, but very still a
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:mountain. I got the blisters. It counts in
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:upstate New York last week and we were just talking
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:about orienteering. So as a child I've got great, great
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:spatial awareness. So the being in the car navigating for
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:my mum with the big road map and then doing
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:orienteering at school, I was was actually really very good
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:because just had that visual brain that could just anticipate
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:the next steps. And I loved it. I actually loved,
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:actually do love doing it. That was obviously like the
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:map format. Now we have G, we have gps, we
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:have sat navs, we have all of these guidance systems,
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:we satellite phones and things. And you almost lose that
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:critical thinking on how do you read a map in
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:order to determine where you are of where you need
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:to be because. So it's great, it's a great tool.
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:I love my sat nav. But one thing that's been
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:noticeable with just this use case is people no longer
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:just knowing how to read signs on the motorway or
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:on the road in order to get to a location.
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:So as soon as that tool goes away, then they're
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:lost. And that's the income use case parable of what
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:could potentially happen. But you, I don't know, I'm going.
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:To take it a slightly different way. Right? Yeah, yeah,
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:go for it. Because I could be very much wrong
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:on this. We don't know. The way that we learned
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:how to do things. Okay. Yeah. Growing up, the way
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:we learned was a certain way. Right. The way that,
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:yeah, we learned how to think. We were taught to
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:think. Yeah. In, in school where we just actually had
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:to learn the books and do the stuff and do
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:a couple of things. Now we don't have to think
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:like that anymore. Does that open up the power for
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:the young generation to actually have a whole new way
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:of thinking? Yeah, I'm looking at AI now and I'm
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:seeing how, yeah, I'm having an evolution of my own
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:thinking. My thinking is becoming so much better and so
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:much more powerful because I'm able to think outside my
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:brain. And when I say think outside my brain beforehand,
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:I used to absorb the information, read books and do,
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:do the work and do the studies and then I'd
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:process inside, then yeah, output out. But now I'm more
361
:and more seeing, okay, I don't have to do all
362
:of that. I guess. This week I've been learning how
363
:to code more on NH10 and broad code and all
364
:these things. And what I'm noticing is there's an AI
365
:architect type role that's out there. I call it the
366
:vca. So it's a virtual Chief AI Officer. There's this
367
:role that's out there that yeah, the more you have
368
:the experience you're talking about, the more you have the
369
:various things you can draw in, the more you can
370
:get out of it. So does that mean that the
371
:People that are entrepreneurs are driven towards it, they will
372
:find that way of working. There's always going to be
373
:those people that are more lazy and those people. Yeah,
374
:yeah. And yeah, that's fine, that's just them. But I
375
:think there's going to be a whole bunch of people
376
:that learn a different way of thinking. This is. And
377
:that's why I do so say when we get down
378
:to the individual level, it really is going to be
379
:a chasm. There's going to be such a massive gap
380
:of how people approach it and then this is where
381
:my brain goes because my. I went to a very
382
:old style traditional school way of schooling. Like the curriculum
383
:hadn't really changed from the 19 since the 1950s and
384
:any generation or any generation older than me as well
385
:also going to have a very similar way of going
386
:through the rote Dickensian school system. So is really
387
:the problem with AI or is it actually with the
388
:schooling system and are they going to be able to
389
:keep up? That'll be my first kind of question mark.
390
:Secondly, in the past month I've met, I think about,
391
:I'd say five or six 19, 20 year old entrepreneurs
392
:who was me as well 10 years ago and the
393
:sheer quality that they are producing compared to what I
394
:was doing 10 years ago and the speed of which
395
:they are nailing every little detail is phenomenal. It's
396
:mind blowing to me in that the things I work
397
:with for a 40 year old or a 50 year
398
:old or 60 year old, very experienced business person and
399
:CEO, not marketing specialist because obviously that's why I'm on
400
:board. These people I'm talking to are they are trying
401
:to be the marketing specialist but since they've already got
402
:four or five years worth of experience at 19 and
403
:20, because they're all starting at 16 in their bedroom
404
:and they've got their hands on all of these tools
405
:like said, learning to code, learning what the frameworks are,
406
:they've got all of this free content on YouTube of
407
:anything that they want to learn. And like you said,
408
:if they've got any, and if the person has any
409
:problem solving skills or they've got any drive behind them,
410
:the speed to market is phenomenal. So I
411
:could go on more and more of just do. If
412
:we're using the same tools and we're using tools the
413
:same way, are we going to basically just have the
414
:same things as the output or is like said because
415
:the admin is being done a lot more, do we
416
:allow ourselves time and more room for creativity to be
417
:more Maverick. I think that creativity piece. Yeah. I. I
418
:have to believe. I believe, yeah deeply inside my soul
419
:that we're now going into the stage of humanity where
420
:the run of the mill stuff that we had to
421
:do all the time, that doesn't have to be done
422
:anymore. AI can take that away. And we now, instead
423
:of having a company where we have to work eight
424
:hours or 10 hours a day, you can have a
425
:company where your staff work four or five hours a
426
:day and they can live a better life. I'm going
427
:to actually disagree on this one. I don't think that
428
:I would love that to happen. I'd absolutely love that
429
:to be the, like the case of when it happens.
430
:Because I know we've mentioned big Star Trek fan and
431
:there's this world of possibility where the whole world is
432
:united in order to do a bigger task and things.
433
:And the reason why I just wanted to cut in
434
:and be like, I think it's gonna happen because after
435
:having. If you. I'm a big fan of studying history
436
:patterns in behavior, you can tell why I'm a marketeer.
437
:But. And that is. If we look over the past
438
:hundred years of the technology evolution that we've had already,
439
:we've gone from a single, single income household of predominantly
440
:one gender doing the main workforce then working. We have
441
:the nine to five because of the industrial area with
442
:the factories in order so that people would turn up
443
:on time. We have a rotationary shift in order to
444
:maximize the efficiency of that time. Then obviously computers came
445
:in, mobiles has come in and ex. And extended the
446
:work hours in order in. In order for this goal
447
:of efficiency and capitalism to grow more. And so we've
448
:had this more mentality within Western cultures. By the way,
449
:I can only speak. I'm not going to speak. I
450
:don't know enough about Eastern cultures or any other cultures.
451
:I can only speak predominantly, obviously Europe and the Americas
452
:to be trying to maximize the amount of hours in
453
:the day towards a common goal. And so unless there
454
:is this big culture shift which we have started to
455
:see, and that's why I'm like, I'm hoping it does
456
:happen where people are seeing that we are humans, that
457
:we are complex house plants, that we do should only
458
:really be working four hours a day these days. Four
459
:hours a week, sorry, these days as a workforce, because
460
:we're not an industrial area anymore. A lot's happened in
461
:100, 120 years and obviously this big shift with AI,
462
:but there will always still be the organizations and the
463
:companies that will want to work and push for the
464
:12 hours a day. Like I only have to talk
465
:about VC firms, people in finance, Wall Street. I live
466
:in New York. You can see that culture is ingrained
467
:into behaviors and almost people are addicted to that behavior
468
:as well. I hear you. And. Yeah. Because here's the
469
:thing. Right. Yeah. Tell me otherwise because I'll be happy
470
:for this. I want it. Here's the thing. Yeah. Our
471
:society is going to keep us doing culturally, we're going
472
:to keep on doing that what we know and have
473
:done. Right. We stay in the comfort. People. People don't
474
:like to change. But when. I hate the word but
475
:it's. That doesn't mind when we have. It's used appropriately
476
:when we have the. Situation that there just isn't the
477
:work to do. Yeah. Because now we're taking away. So
478
:we're automating 80% of any given company. So what are
479
:we going to do then? We're going to have this
480
:time of really a little bit of messiness that I
481
:don't know what to do. Yeah. And I think Diary
482
:of a CEO, they had a conversation about. And Raoul
483
:Powell, I think also had a conversation about. Right. What
484
:happens now when the food comes a lot easier because
485
:AI is growing more efficiently. We've worked out the power
486
:pieces and the processing pieces. Because AI is worked out
487
:more easily. We don't have to do any of the
488
:jobs we're doing in the offices anymore. The humans have
489
:come to the surface wherever they can. So there's more
490
:customer service roles. There's more talking and doing. So then
491
:there just isn't the work anymore. Yeah. What happens then?
492
:Then we have. We're forced as a society to change.
493
:Yeah. And this. The force will happen, I believe, because
494
:it is such a big change happening so quickly. And
495
:this is the total unknown. This is where people are
496
:going to get nervous and scared and there's a messy
497
:time coming. That after we come out, the messy time,
498
:government's going to have to come out and say, right,
499
:here's a living wage for you because how do you
500
:make money otherwise? When money is not much of a
501
:problem anymore? Because we have food and because we have.
502
:Yeah. For sure. There's the die. Hard to say. Okay,
503
:yeah. Yeah. The big corporations are going to take everything
504
:and everybody else is going to just be poor. But
505
:without the whole range of challenges we've had, they're Talking
506
:about in 10 years time, there will not be any
507
:medicine that any disease left because yeah. They're going to
508
:fix every medical problem they're talking about in two years
509
:time turning the genome off so that you can actually
510
:go back and get younger again. Yeah, this is already.
511
:Yeah, yeah. I've heard some of the stuff about AI
512
:in the medical space. Yeah. The human testing is already
513
:coming. They can take rats and mice that are old,
514
:the genes around so that they become young and can
515
:see again and then the hair color goes back again.
516
:And so where are we, we can't even see where
517
:are we going to be in two years time out
518
:of. All of this, one thing we definitely agree on
519
:is there's going to be a messy time. There's going
520
:to be like it's going to be very messy time.
521
:But it's just popped into my head as you've been
522
:talking and that is like you said, we've our
523
:brains as humans definitely love to think in the, in
524
:the abundance as in we almost think we're infinite. We
525
:forget that we are a little bit finite. And you
526
:might be, I'm lucky. That'S true. But what I was
527
:thinking is some of the people who may have previously
528
:not been able to or been limited by or been
529
:scared to, we could see this increase of gig economy
530
:that's happening in people becoming more like micro businesses.
531
:It might actually spur, actually spur on the entrepreneurial spirit
532
:because like you said, things that would have had to
533
:taken five people to do. I'm already seeing this, to
534
:be honest. We're already seeing it. It's the start of
535
:this. It's taking five people or 10 people can now
536
:be done by one person. And because it can be
537
:done by one person, if they're already in an employment
538
:or they've been made unemployed, they're obviously going to have
539
:more likely to go and start something again. The use
540
:case for that 2020 lockdown happened, people went on furlough,
541
:had some life changing conversations with the head tools, with
542
:the businesses before 2020 and businesses after 20 very different.
543
:And we could see a lot more of this, yeah
544
:gig economy, boutique economy rather than necessarily these massive organizations.
545
:That's been proven. We're now in this massive age of
546
:information. Right. Where beforehand in order to get information we
547
:had to pay for it. And this is the other
548
:big piece that we were playing. So we're. When I
549
:first started doing it stuff in the late 90s in
550
:the, in London, I went and got myself a big
551
:fat book this. There was no Internet, you couldn't go
552
:and look at the stuff online. And I paid my
553
:70 quid for my CCNP book and I read it
554
:15 times. Yeah. And then I went into the exam
555
:and so we had to pay for information. When we
556
:put the printing press in, you had to pay a
557
:lot of money for books. Now we have information is
558
:freely available, and any information you could possibly want anywhere
559
:is freely available. So with this age of information, what
560
:are going to be the experiences that people want to
561
:grow and scale and go into? And yeah, everybody had
562
:a conversation earlier on today with somebody that helps with
563
:membership sites, which is awesome, right? Yeah, I've also had
564
:a conversation. One of my clients is a chap that
565
:is in nature and he's in Norway and he helps
566
:young kids get back to nature and he helps business
567
:owners get back to nature. And do we see a
568
:real growth of that? Do we see us going back
569
:to nature and being more kind of grounded and. Yeah,
570
:I hope so. I'm there for it. I hope so.
571
:And we just have to leave these possibilities open, don't
572
:we? Oh, absolutely. But. And like you said, get a
573
:positive mindset, see these as tools, see these things as
574
:ways to help and support you on where you wanted
575
:to go. And, and almost in my head is as
576
:long as you've got like a. That learning mentality, like
577
:you've just got that openness to keep learning, whether it
578
:takes you a long time or you're super quick at
579
:it, just be on that path. Now, growing
580
:your business, growing and scaling your business. What are your
581
:biggest lessons? Number one, as long as you've
582
:got new revenue coming in, you can fix anything. And
583
:that's all you need to do. That's true. Huh? It
584
:is you, you really, at the end of the day,
585
:you have to just win 24 hours and then you're
586
:just gonna win the next 24 hours. Next 24 hours.
587
:Suddenly that those 24 hours turn into 15 years and
588
:it's break it down a little bit more like the
589
:new revenue is coming in. So you've got, you've always
590
:got cash going into the cash cushion. So as long
591
:as you disciplined about saving, that will give you the
592
:security to get. And time. That's it really. We're just
593
:talking about time to then solve the problem, do the
594
:research, figure out where you need to go, how do
595
:you need to restructure things. And then, which leads me
596
:on to point number two. It's have a direction. That
597
:sounds really simple. Literally the call before this,
598
:I was having the conversation, know where you're going. How
599
:are you going? Like, it doesn't need to be completely,
600
:absolutely finite with this massive business plan. Just A general
601
:goal is good enough. Because when in my head I'm
602
:just like, if you have to make 101 micro little
603
:decisions every little day, it goes back to our previous
604
:conversation. So we have to make these micro little decisions
605
:every day, which then goes in obviously. How many decisions
606
:have to make over a week? How many decisions you
607
:have to make over a month? Where's your goal post
608
:more than anything on what you benchmark in your decisions
609
:on? Is this thing going to help me? Yes or
610
:no? Is this a distraction? Is this, I don't know,
611
:is this, Do I actually have to do this? For
612
:example, you start then breaking it down and analyzing what
613
:it is. You're like, how do you then look at
614
:your calendar? Is it structured in the way that's going
615
:towards the goal? I want it to be. So the
616
:business I have now is certainly not the business I
617
:want in five, five to 10 years time, but it
618
:is a certainly a stepping stone to the direction I
619
:want to go. So I'm pretty happy with it needing
620
:to. So I know exactly what revenue it needs to
621
:be making in 12 months time in order to do
622
:the next stepping stone of where I wanted to go
623
:to where I wanted to grow and scale and then
624
:also boiling it back down. Where do I spend my
625
:time in the nicest way possible? I don't really want
626
:to be doing marketing for the next 20 to 30
627
:years, but there is certainly stuff that's in and around
628
:marketing, sales, business strategy that I absolutely do want to
629
:do and hence why I need to keep up with
630
:the times or if. Or how is the employee structure
631
:working? Marketing's very gig economy at the moment. How is
632
:business? What's the constraints that are stopping businesses? What tools
633
:are they available? All that jazz and things. So yeah,
634
:those are the two. I could go on, but I'd
635
:say those are the two biggest businesses because they say,
636
:I think that's viral. So awesome. I mean, yeah, we
637
:teach people. We're gonna get people to really know what
638
:their vision is. What is your vision? Yeah, because if
639
:you have to have the energy to take you through
640
:the journey and yeah, if you have your vision that
641
:you're actually helping and you're facing a problem in the
642
:world and making a difference in people's lives, whatever that
643
:vision is. Because that's what we do as entrepreneurs, right?
644
:We bring problem solving to people that need it. That's
645
:it. Right? Yeah. And yeah, but then if this is
646
:your vision, how do your goals bring you to your
647
:vision and just try and follow that path? And it
648
:just makes life so much more. Yeah. Or less messy,
649
:should we say? Because the other thing that we do
650
:as an entrepreneurs, I have a real shiny problem. Don't
651
:worry, we're all marketing. How
652
:do I make sure I keep myself on the track
653
:and I do come back to it today. Yeah, absolutely.
654
:There's two things I always say. There's two things of
655
:why growing a business is hard. Because actually the fundamentals
656
:of the work. It's not actually that hard if you
657
:really just sit down. If you can just sit down
658
:and be disciplined eight hours a day and you just
659
:know what the roadmap or path is, what the systems
660
:are and what everything is. That's actually not. That's not
661
:hard. You just have to do it. It's the. Obviously,
662
:what we mentioned previously, it's the emotional roller coaster that
663
:you go through on that journey because you're doing so
664
:much work for no results, for a long period of
665
:time with a big uncertainty whether those results will actually
666
:even come through after all of this work. And I
667
:can tell you, sometimes they don't, but sometimes you do
668
:stuff and those results will come bouncing back two months
669
:down the line in a very different version. But you
670
:already did the prep, so it was fine anyway. But
671
:the. I digress a little bit. But the second bit
672
:of what's really hard is there is. Now we're in
673
:this age of information. There is so much information. There
674
:is so many different things you can do. There is
675
:so much. And that's. I'm just. I was listing it
676
:off. That's overwhelming. We say to AI, okay, I've got
677
:this great idea. Yeah. He'll tell you, yes, it's a
678
:great. Idea, like you said. What's it you say? It's
679
:your yes, man. Yeah. So it is really getting your
680
:own charity and owning your own power. So I'm conscious
681
:of time and we could probably carry on talking for
682
:another hour. But, yeah, let's. You give us your one
683
:thing about business. What is the one thing? If somebody's
684
:starting out their business right now or thinking about starting
685
:out the business, what's one thing you'd say to them
686
:to drive them through the journey and experience that they
687
:have got to come? What's the one thing? Can I
688
:have two? Okay, you can have two. You'll see why.
689
:If you're going to do. If you're going to be
690
:gonna do a business, and I've had a few friends
691
:say they want to do business and admittedly, I'm like
692
:their biggest supporter, I'M like yes, go do this but
693
:it comes with an asterisk and a bit and a
694
:caveat and I'm gonna set some real expectations for them
695
:in one thing I do say to them is go
696
:and learn something hard first. And I don't
697
:it doesn't matter what that is. So whether that is
698
:go and learn a new skill as an adult whether
699
:that's you think perceived as really hard. So I do
700
:crossfit muscle ups are really hard. Go and learn a
701
:muscle up. Go and learn toes to bar. Go. If
702
:you're more musically inclined go learn an instrument and learn
703
:it to a very competent level. Go and learn a
704
:language. Go and learn I'm trying to think what's comparables
705
:are go and learn really some high skill advanced best
706
:part of art. So I love doing realistic pencil drawing.
707
:Go and learn that skill. And when I so what
708
:that teaches you is it teaches you how to keep
709
:problem solving it keeps take it teaches you the gratification
710
:of learning a little victory, a little step as you
711
:go on a very singular goal a common vision of
712
:what you're looking to trying to achieve and and but
713
:it's the safety net because the only thing that will
714
:go wrong about learning this skill or advanced skill and
715
:things it's only your ego that's going to get hurt
716
:if you don't do it. And if because if you
717
:can't do that you can't do it. I just, I
718
:don't think you can do. You won't have the skills
719
:to go and do a business. You won't be resilient
720
:enough and the potential of you running and growing a
721
:business loot and obviously you're losing your income, you're losing
722
:your house house. You're losing your car, you're losing your
723
:lifestyle. Those risks are far higher than learning an advanced
724
:skill. So it's almost giving you a safety net to
725
:go and figure some of those details out before it
726
:the it gets really tough. So that's my main one
727
:and the reason why I said can I have two
728
:Is the second one is go and do icky guy
729
:and go and do the hedgehog model. So the Ikigai
730
:is the very old Japanese methodology and approach Hedgehog model
731
:is the modern business one. Principally they do the same
732
:things and it's again back to this energy focus. So
733
:it's what do you love doing? What will people pay
734
:for? What does the world need? Who are you trying
735
:to solve? You'll find that once you do this Venn
736
:diagram you spend some time in the Venn diagram, you'll
737
:find in the the middle that you'll be your sweet
738
:spot and you'll know where to then spend your energy
739
:when you go on to that entrepreneurship. Amazing. Thank you.
740
:Thank you very much for joining me. Where can people
741
:find you? And I will put some links and stuff
742
:around. Yeah, absolutely. Obviously, the big one is Dean. So
743
:it is just Charlie Knighton, pretty big on Instagram. Like,
744
:I was not big on Instagram, but like I'm always
745
:on my Instagram. So again, that's also Charles Knighton. And
746
:you can also get me on my website. I have
747
:a main corporate one, parent one, which is kub-kub-uk.net but
748
:if you want more specific information around the fractional agency,
749
:it's more of our global website. It is kub-digital IO.
750
:And then finally, I also have a podcast, which is
751
:very easy. It's Charlie with friends. It's on YouTube, it's
752
:on Spotify, and if you just pipe in my name,
753
:the way I spell it, it will crop up. So
754
:C H A R L E H. Yeah. Thank you
755
:very much for your time. It's always a pleasure to
756
:chat and hopefully we'll do this again soon. Sometime. Yeah,
757
:absolutely. Thank you for having me.