James Brown brings a fresh perspective on the tipping culture debate, highlighting a bold move by Moe's Broadway Bagel in Colorado. Owner Peter Sherman has decided to eliminate tipping altogether, a decision stemming from widespread tipping fatigue among customers. Instead of relying on tips, Sherman has opted to provide his employees with substantial wage increases, creating a more stable income regardless of business fluctuations. This transition aims to combat the constant pressure on customers to tip on top of their purchases, aligning with a growing sentiment that the tipping system is outdated. While some patrons express dissatisfaction, believing tipping rewards good service, the shift towards a no-tipping policy could mark a significant change in how businesses approach employee compensation. James muses on whether this trend will catch on, hoping for a wider adoption despite skepticism.
Takeaways:
Moe's Broadway Bagel in Colorado has decided to eliminate tipping at their shop.
The owner, Peter Sherman, aims to combat tipping fatigue and provide stable wages.
All employees at Moe's received substantial raises to compensate for the no-tipping policy.
Some customers prefer tipping as they feel it rewards good service, showcasing divided opinions.
The decision reflects a broader conversation about tipping culture and its impact on workers.
James Brown expresses hope that the no-tipping model might become more widespread in the future.
Companies mentioned in this episode:
Moe's Broadway Bagel
Transcripts
James Brown:
No more tips at this bagel shop.
James Brown:
This is commentary from James Brown looks like the tipping culture wars have hit Colorado.
James Brown:
One local bagel shop, Moe's Broadway bagel, has had enough.
James Brown:
They're officially ended.
James Brown:
All tipping.
James Brown:
No more tip jars or suggested tip screw screens at checkout.
James Brown:
Peter Sherman, the shops owner, says its about combating tipping fatigue.
James Brown:
Customers are just tired of constantly being asked to pay more on top of menu prices, and I cant say I blame them.
James Brown:
This move isnt just about the customers though, Sherman says its also about providing their employees with a more stable, livable wage.
James Brown:
No more pay, depending on busy days or slow days.
James Brown:
Instead, Moe's gave all their workers substantial raises.
James Brown:
Seems like a win win, right?
James Brown:
While not everyone is thrilled, some patrons complained.
James Brown:
They love the tipping system and feel like it rewards good service.
James Brown:
They're clearly deranged, I kidde.
James Brown:
But for Americans like me, the constant request for more cash on top of what we paid is getting old.
James Brown:
It'd be interesting to see if this no tipping policy catches on.
James Brown:
I hope it does, but I'm not betting on it.
James Brown:
But a man can hope, can't he?
James Brown:
I'm grateful that you guys listen as much as you do.
James Brown:
It's because of your support that I keep going.
James Brown:
So support my work at Jamesbrowntv dot Substat.com and if you can't do that, go to Apple podcasts or Spotify and leave me a rating or review.
James Brown:
Every little bit counts.
James Brown:
On that note, I'm James Brown and as always, be well.
