Episode #58: Ryanair Becomes Butt of Jokes after Ridiculous PR Statement
We faced some outright silliness this week.
Ewan brought up Amy Cooper, who we discussed way back in Episode #8 after she phoned 911 because a black man in Central Park - who was bird watching - asked her to put her dog on a leash in a section of the park that requires dogs be on leashes. The video left no ambiguity about what happened, but it seems Cooper wants to try her luck anyway: she's suing her former employer, Franklin Templeton, for how the firm handled the case and her dismissal. Does she have a chance of winning? Ewan fills us in.
Then Cam looks at how Ryanair, the discount European carrier, handled its communications in the immediate aftermath of its commercial flight being forced to land in Minsk, Belarus so the government could detain a political dissident. Ryanair didn't just mess up, it kicked off an entire new hashtag at #RyanAirSummaries. If you need a laugh, go check it out. Cam talks about what might have happened, and how Ryanair could have done better.
Then we touch on the Friends Reunion, a second major embarrassment for a Canadian politician, and how the media is now taking a second look at the lab-leak origin theory for COVID-19.
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Ewan Christie is an employment lawyer and partner at Duntrune LLP in Toronto, Canada.
Cam MacMurchy is a corporate communications executive with a multinational technology company listed in Hong Kong and curator of the Digital Bits PR and Communications newsletter. He also contributes to Apple news website 9to5Mac and shares his thoughts on PR, media, travel, and technology on his website.