Legendary radio consultant Tracy Johnson joins hosts Dave Martin and Kipper McGee to share his insights on the critical need for radio to become more provocative and emotionally engaging.
Tracy emphasizes the necessity for boldness and innovation, but addresses the challenge of balancing innovation with risk, urging stations to listen to and empower younger programmers -- and LISTEN to them!
Tracy also discusses the importance of changing our revenue models, suggesting that radio stations move away from traditional ads and explore alternative streams
He envisions the evolution of traditional radio by leveraging unique strengths and adapting to digital platforms and podcasts, providing a roadmap for staying competitive in a rapidly changing media landscape.
Additionally, Tracy introduces Radio Content Pro, a groundbreaking tool that uses AI to enhance radio programming by curating targeted content and significantly boosting audience engagement. This episode is packed with forward-thinking strategies and practical advice, making it a must-listen for anyone interested in the future of radio and media.
Check out Radio Content Pro today!
One Minute Martinizing by David Martin
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Most stations are becoming relatively safer and
2
:taking fewer chances than ever.
3
:So I think radio needs to get a lot
more provocative, a lot more emotionally
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:connected and a lot more interesting.
5
:VO: BRANDwidth on Demand rebooting radio
with a different take on all radio can be.
6
:Tracy: Nobody's innovating.
7
:Nobody's doing something that.
8
:Everyone agrees this makes sense and
this will work, and nobody will do it.
9
:VO: Now your guides through the
mediamorphosis, David Martin, and author
10
:of the book, BRANDwidth on Demand,
media branding coach, Kipper McGee.
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:Dave: Tracy Johnson is a
legendary radio consultant with
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:over 30 years in the industry.
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:He's famous for his innovative
methods of boosting audiences
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:and revenue at the same time.
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:Tracy's helped numerous radio
stations achieve great success.
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:top market positions.
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:He has a knack for creating
compelling content and for
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:improving listener experiencing.
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:He has a knack for creating
compelling content and
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:improving listener experiences.
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:It's made him a go to advisor
for radio pros around the world.
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:Tracy's insights and strategies are
constantly shaping the future of
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:radio, ensuring stations stay relevant
and engaging in what is obviously
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:an ever changing media landscape.
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:Today, he's here to share something
that could change your life.
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:No, really.
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:Brandwith On Demand is proud
to welcome Tracy Johnson.
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:Kipper: Hey, Tracy.
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:Hey, Tracy.
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:Tracy: Thank you.
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:It's good.
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:It's good to be talking
with you, Dave and Kipper.
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:It's a pleasure to be on.
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:Kipper: So question, you've been doing
a lot of stuff, including, uh, all
35
:the recent conventions and whatnot.
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:What are some of the key trends
you're observing in radio programming,
37
:especially over the past year,
year and a half, two years.
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:How should young program director,
content manager, whatever you
39
:want to call them, how should
they be adapting to those changes?
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:Tracy: That's a really
complicated question, Kipper.
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:Kipper: That's why I asked you.
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:Tracy: I'll give you my overview on it.
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:I think that radio programming has
fallen backward over the past few years.
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:Not because it has declined
in quality or approach, but
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:because it hasn't moved forward.
46
:In quality and approach in Dave's very
complimentary and flattering intro,
47
:talked about how I've been instrumental
in keeping radio stations relevant.
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:And I appreciate that.
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:But I don't think it's important to
make radio stations relevant today.
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:I think radio stations
are already relevant.
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:Everybody knows what to expect from them.
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:Relevant is no longer enough.
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:We have to be much more top
of mind because if you look
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:at all of the statistics, time
spent listening is going down.
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:Occasions are going down.
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:If you look at the rating services,
they are having a harder and harder
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:time recruiting a sample that will
participate with the rating system.
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:And the reason is because there are fewer
and fewer people who are using radio.
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:And I think that the reason
is because radio programming
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:has gotten more conservative.
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:By comparison to the other
media and the comparison I draw
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:is, uh, to network television.
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:Network television is just
as well produced and well
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:written as it has ever been.
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:But if you go to some of the streaming
services and watch some of the
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:original series on Apple TV or Hulu
or Netflix or Peacock or any of the
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:other services and then come back and
watch a network television, uh, series.
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:It's not very interesting anymore.
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:Yeah.
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:The networks are still competing
NBC versus ABC versus CBS are
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:competing for market share through
a rating system instead of.
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:Relevance or importance
or top of mind awareness.
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:And I think the same thing is happening
with radio programming today where
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:radio stations and broadcasters
are measuring their success and how
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:well we're doing against other radio
stations, not peeding for attention.
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:And we are competing with
so many other things.
77
:It's a, we're in an attention battle for
top of mind awareness yet in doing so
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:most stations are becoming relatively
safer and taking fewer chances than ever.
79
:So, uh, I think radio needs to get a lot
more provocative, a lot more emotionally
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:connected and a lot more interesting.
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:Dave: Well, Tracy, how do you see
the role of radio evolving then?
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:What's the next step for radio?
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:Tracy: Well, one of the things Kipper
mentioned is what you would say to
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:young programmers that are coming in.
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:And I, what I would say to
young programmers are be bold.
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:And I would say to legacy broadcasters.
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:Is, listen to them.
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:Listen to them and take when, when the
three of us were young programmers in our
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:twenties programming radio stations, they
kind of gave us the keys to the radio
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:station and said, go, make it sound great.
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:Kipper: Right...
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:Tracy: and we were connected with what the
audience was responding to at that time.
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:But if you get a young programmer
in place now, someone without.
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:Decades of experience and wisdom
and knowledge in the way that
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:traditional radio views such
things, nobody listens to them.
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:It's execute the format that you're
given, execute the plan that the
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:court, that the company is setting
forth, basically saying, learn to
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:do it our way and don't screw up.
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:As opposed to go create something
magical that can happen and
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:attract a new audience to it.
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:And I think that there's been
a creativity drain that is kind
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:of creating as a self fulfilling
prophecy that nobody's taking any
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:meaningful steps to be more engaging.
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:Dave: Risk averse.
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:Yeah,
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:Tracy: Risk aversion is what's
happening everywhere on radio.
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:Kipper: Yeah.
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:And sadly, I have heard the position
of program director be referred to
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:in the past week as implementer.
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:Tracy: Administrator and executor.
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:Kipper: Yeah.
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:Yeah.
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:And that is exactly what you're talking
about, which is very frightening.
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:Cause if it weren't for the crazy cats,
like the Norm WIner's at XRT and the
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:Jim Kerr's and some of those folks
all the way back, it could have been a
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:pretty, uh, it could be pretty rough.
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:Tracy: Yeah.
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:Well, if you play that out.
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:Look what happens.
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:You end up with a talent drain
because you get the truly innovative,
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:creative programmers and personalities
who get into radio because they
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:think it's going to be exciting and
they're going to make a difference.
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:They find out that they can't.
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:I'll just go start a YouTube channel.
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:Instead.
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:I'll start a podcast.
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:Instead.
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:I'll start being a video streamer instead,
because these are creative people who have
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:other opportunities and other options.
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:In many cases, they are, they're
more creatively challenging.
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:And at the same time, a lot of times
they're more lucrative financially because
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:broadcast budgets aren't getting larger.
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:They're getting smaller.
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:Kipper: Absolutely.
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:So with the rise of all of those things
from digital platforms to podcasts
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:and, everything else that's out there.
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:How do you see the
traditional role of radio?
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:Not how it's going to evolve, but
how would you like to see it evolve?
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:Tracy: I would like to see it
change the model for how radio
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:stations make their money.
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:Uh, because I, this all comes
back to how the account executives
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:go out and sell advertising.
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:And we're still selling 30 and
60 second ads to media buyers
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:who are buying traditional media.
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:And they're all speaking the same language
that we've been speaking for 50 years.
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:Here's our spreadsheet.
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:Here's what our ratings are.
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:Here's how we're doing
against the other stations.
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:Don't buy these other radio stations.
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:Buy ours instead.
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:We're good.
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:They're bad.
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:And the net effect of that at agencies
all over the world is Man, every radio
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:station comes in here and tells me how
bad all the other radio stations are.
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:It must mean that they're all bad.
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:Kipper: Yeah, I don't listen to it myself.
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:So why would I?
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:Tracy: Yeah, and there's got to be a
better story to tell than going in and
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:saying, here's how we're doing in the
ratings against other radio stations.
160
:And most radio stations
still have a very large QM.
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:And in most cases, they've got a
relatively high percentage of that QM
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:that are P1s or fans of their station
that we can have an influence on.
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:We need to tell the story about
the value of that audience.
164
:And I also think that there has got to
be a come a time where broadcasters are
165
:proud of what radio is, which is a media.
166
:That appeals mostly to a more mature
audience, 45 plus, probably even
167
:55 plus, but you still have sales
departments who go into agencies and
168
:basically apologize for appealing
to anyone over the age of 54.
169
:We're still talking about 25-54 media
buys, and if you do the research, the
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:people over 55 control a disproportionate
amount of spending that happens in
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:North America today, and they're
the ones who love radio the most.
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:Kipper: Absolutely, and Fidelity
and Schwab don't mind reaching them.
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:Tracy: Oh, nor does Mercedes.
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:Look at the artists, the music
artists who have sold their libraries
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:over the last few years and the
hundreds of millions of dollars.
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:They're selling those libraries to
who do they appeal to 55 plus the
177
:Rolling Stones can get hundreds of
dollars per ticket for a concert tour.
178
:How much does a new up and coming band?
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:They can't get nearly
that amount of money.
180
:As the legacy bands that are
appealing to fans with deeper
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:pockets and radio has those people.
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:We just need to tell that story
and tell that story differently.
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:Instead of telling it the way
that the ratings services have
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:positioned it to, to agencies.
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:Dave: Yeah, there hasn't been
a lot of innovation in, uh, The
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:sales department, that's for sure.
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:Tracy: No, there hasn't.
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:And I go back when I was managing my group
of stations here in San Diego, 20 years
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:ago, I pulled out of the broadcast group
here and all the stations got together and
190
:said, how are we going to promote radio?
191
:And I pulled out of it because.
192
:We would all have these wonderful
meetings about how we're going to raise
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:the profile of the media in San Diego.
194
:And then the next day, everybody was
out saying, Hey, don't buy this station
195
:because they're they're no good.
196
:We're good.
197
:And I said, this is ridiculous.
198
:We can't have a meeting one day
talking about how we're going to
199
:re rising tide lifts, all boats.
200
:And everybody goes out the next
day and trashes each other.
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:Dave: Good point.
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:No, it's an excellent point.
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:Tracy: And we wouldn't do that.
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:And they would not stop doing it.
205
:So I just pulled out of that because
we told our story differently.
206
:Dave: And we're going to talk
about younger audiences, I guess.
207
:So Tracy, how can stations better
connect with a younger audience?
208
:We've talked about all these
folks that are 55 and older
209
:and radio does an excellent job
there, but what about the future?
210
:Tracy: Well, there's very
few broadcasters who.
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:would disagree with the statement that
commercials on the radio are a problem
212
:in attracting younger audiences, but
nobody's willing to do anything about it.
213
:And until somebody is willing to
do something about it, we're not
214
:going to get younger audiences.
215
:I found in focus groups,
younger listeners.
216
:Really aren't angry at radio.
217
:They don't dislike radio.
218
:They just have no use for it
because every time they turn it on,
219
:there's commercials on all the time.
220
:And then when they when
the commercials come on one
221
:station, they're okay with that.
222
:They're going to tune out.
223
:And when they tune out,
they go to another station.
224
:But every station, the markets
bow tied at exactly the same time.
225
:So the impression we give them is that
every station plays too many commercials.
226
:It's just all at once.
227
:And after a while, it's that fatigue that
sets in and they decide radios, not for
228
:me, they play way too many commercials.
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:And that is true.
230
:That's logically true that radio
stations all do play too many
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:commercials, but we make it sound like
we play even more than we actually do
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:because of the way we use the radio.
233
:So we got to fix that.
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:We got to fix, we got to
stop chasing Nielsen ratings.
235
:Or whatever the ratings are,
raise our ratings in in Europe.
236
:We gotta stop chasing those
ratings and chase fans.
237
:We gotta go from how can we get
another quarter hour of listening
238
:out of this meter respondent to how
can we build more fans for the brand?
239
:And that's a very different
programming proposition.
240
:And when we start looking at how can
we can build a larger fan base, I think
241
:we have the potential of bringing some
younger people back to spending more time
242
:with the radio, because again, they're
not against listening to the radio.
243
:They like having the option.
244
:They just.
245
:We just do a lot of things that make
it hard for them to listen a lot.
246
:Kipper: Indeed.
247
:So looking ahead, turning the coin, what
do you think will be the most significant
248
:changes and opportunities for people
in radio in the next decade or so?
249
:Tracy: I think there that radio is fast
approaching a tipping point that will
250
:cause radical change to how stations
operate, how they monetize their brands
251
:and how they promote themselves and pro
and program themselves to an audience.
252
:And I don't know exactly what that's
going to look like, but I think that
253
:if you look at the big companies
who continue to cut budgets where
254
:there's no more budgets to cut.
255
:And they still keep finding ways that
they started cutting into the bone
256
:of these radio stations years ago.
257
:I don't know how they can keep coming
up and looking for another 7 percent
258
:or 10 percent to take out of it.
259
:They are getting down to taking
out the very heart of what radio
260
:stations offer to the audience.
261
:And when it gets painful enough,
A completely different approach
262
:is going to have to set in.
263
:And what that could lead to a renaissance
of the medium and a renaissance of some of
264
:these brands, because the old traditional
models are no longer going to work.
265
:There's a lot of markets in top
10 and top 15, top 20 markets.
266
:Where national buys have almost completely
disappeared because there are no
267
:stations in those markets who qualify
from an average quarter hour standpoint
268
:to get on national buys anymore.
269
:Not the average quarter hour share, the
average quarter hour rating, because
270
:time spent listening and QM have dropped
to the point where it's not worth it.
271
:And then there's so much
national inventory in the market.
272
:Right.
273
:From barter opportunities that the
rate on barter has come way down.
274
:So there, there is a huge swelling
problem of declining revenues and lack of
275
:innovation to, to turn that back around.
276
:And when it gets painful enough,
somebody is going to do something
277
:interesting and innovative, or the
are going to be a lot of stations
278
:that go dark one at one or the other.
279
:So what opportunities are there?
280
:I think there are some really
talented programmers and
281
:personalities who have amazing skills.
282
:They know how to tell stories.
283
:They know how to motivate audiences.
284
:They know how to drive a product.
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:They have all the skills.
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:That digital platforms are
looking for and are hungry for.
287
:It's just applying
those in different ways.
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:And I think there's tremendous
opportunities that are
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:out there outside of.
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:The loudspeaker that is
a broadcast transmitter.
291
:It's just a matter of if the really
smart ones are looking for ways to apply
292
:those skills differently and by managing
and controlling their own content.
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:Kipper: Very good.
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:Okay.
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:Dave: Excellent point.
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:We can all learn something
from Tracy Johnson.
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:What a guy.
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:Hey, Stony, you'd love to hear
from, we'd love to hear from you.
299
:Send your suggestions to our
email show at brandwithondemand.
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:com or reach out to us on social
BRANDwidth on Demand plus on
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:Instagram, Facebook, and X
that's BRANDwidth, P L U S.
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:BRANDwidthPLUS.
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:Kipper: And if you're new to the
podcast, we want to say welcome.
304
:We appreciate your listening and we want
to make sure you also hit that follow
305
:button, wherever you get your podcasts.
306
:And if you've been with us
for a while, please subscribe.
307
:Feel free to tell a friend, Randwith On
Demand, wherever you get your podcasts.
308
:Dave: Coming up, Tracy Johnson
explains a brand new show prep tool
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:that also helps with on air delivery,
social media posts, and a lot more.
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:Spot1: I'm a music director
at any radio station USA.
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:I do a five hour shift,
hours of production, live
312
:appearances out the Yazoo.
313
:And oh yeah, my PD just heard two
slow songs back to back followed
314
:by three of the same artist.
315
:My station sounds like a dumpster fire.
316
:If you have any other music
suggestions, Scheduling software.
317
:This could be you.
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:Musicmaster and your station will sound
like a well curated entertainment machine
319
:and you could avoid mayhem like me.
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:Details at musicmaster.
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:com
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:VO: Exploring media
evolution in real time.
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:BRANDwidth on Demand.
324
:Dave: We are talking with
broadcast innovator, Tracy Johnson.
325
:Focusing this time on a brand new
tool that your station's really going
326
:to want, especially if you're still
wondering how to harness the power
327
:of chat, GPT, and all that AI stuff.
328
:Tracy, would you please explain to us
what Radio Content Pro is all about?
329
:Tracy: I got involved with Radio Content
Pro a couple of years ago when I was
330
:asked by a company to help them develop
content for AI voices and AI bots.
331
:And we worked on that for about six
months and we really nailed the content
332
:part of it and that has developed and
turned into a team of developers who
333
:created AI bots that go all over the
internet, 24 hours a day, seven days
334
:a day, 365 days a year and curate.
335
:Targeted content that is customized
for a variety of formats and brands.
336
:There are currently seven products
in all, and two more that are coming
337
:for Hispanic radio that'll be out
here in the next two or three weeks,
338
:but the bots curate the content.
339
:So they'll analyze everything
that's in an article or a post.
340
:And then curate it in 12 to 14 different
ways for radio stations to be able to
341
:use it, to benefit what they do on the
air, online, on social media, gives
342
:their personalities and all their content
creators, unprecedented power to create
343
:original entertainment, original content.
344
:Kipper: So with all of this information
flying at me, like I'm Can you explain
345
:how you break it down and make it
usable for people on the station level?
346
:Tracy: No problem.
347
:We've got a product that's targeted
to CHR and hot AC stations.
348
:It's called a radio content pro or RCP
buzz one for rock, which we call edge.
349
:Another is for Mainstream
AC, we call it Mainstream.
350
:One for Christian formats,
we call RCP Spirit.
351
:Another one is for Hip Hop and
Rhythmic CHR, it's RCP Hip Hop.
352
:Then there is one for News
Talk that has recently come
353
:out, it's RCP Info and Country.
354
:And then the two new ones are going
to be two different services for
355
:different versions of Hispanic radio.
356
:And we have more coming.
357
:We have a classic rock,
classic hits coming.
358
:We've got classic R& B.
359
:Urban coming as well.
360
:So there's something for every format and
then inside the format prompts that are
361
:able to curate that content specifically
for the brand or for the format that
362
:you're in, you get some specific, uh,
content based on your personality type,
363
:whether you're edgy, mainstream, or family
friendly on every single piece of content.
364
:And we've just added a new bot.
365
:That will personalize it even more
specifically for the individual
366
:personality, where you can take
any piece of content, any tease.
367
:Any news story any response, any
blog posts that is in radio content
368
:pro and personalize it to get
as specific as you want with it.
369
:Kipper: So if I'm doing a radio
show and I want to have it focus on
370
:certain things, how do I tell it what
I want to look at and what are the
371
:things I will get as the end product?
372
:Tracy: The story that I'm excited
about right now just came to me this
373
:morning from one of our RCP info
affiliates that's been using it for
374
:about two weeks and said that what he
loves about it is the sidekick feature.
375
:That's the personalized AI bot sidekick
lives in the bottom right corner
376
:of every screen and you can click
on it and it opens up a dialogue.
377
:You could say something like, I'm looking
to be more provocative with this content.
378
:Can you give me some more phone topics
that will anger this type of listener?
379
:And it'll take that
topic and it'll juice it.
380
:It'll make it more provocative.
381
:Or another great use for that is
if you're a good news station,
382
:have you got a good news feature?
383
:You're the glass is three quarters full.
384
:Like if you're in a Christian format or
a mainstream AC, you can take even the
385
:most negative stories that are coming
out and tell sidekick, I'm looking
386
:for a positive spin on this story.
387
:Find a nugget of information that
can be a good news story and tell me
388
:how I can share this with my audience
to make them feel good about it.
389
:I mean, it comes back in just
seconds with six, eight, 10
390
:different pieces of content.
391
:That the two things that I got
from this morning is one is
392
:how Sidekick localizes content.
393
:So if I'm in San Diego, I
could type in to Sidekick.
394
:I want you to take this.
395
:These topics and make them local for my
audience here, and it'll start dropping
396
:in local employers and celebrities and
landmarks and businesses and neighborhoods
397
:and communities and customizing the
content to your community, which is
398
:really powerful This morning, aBRANDwidth.
399
:RCP info personality texted me and
said, I've been using this on my talk
400
:show for the last couple of weeks.
401
:And what I'm doing now is
asking it to argue with me.
402
:I'll tell it what my point
of view or my perspective is.
403
:And I'll ask, I'll tell sidekick, tell me
all the reasons why I'm wrong about this.
404
:And it brings up all the talking points,
all the provocative talking points
405
:that he wants to get his audience into
when he goes on and does his talk show.
406
:And he says it's the most valuable part
that he's been able to find with it.
407
:And I never thought
about using it that way.
408
:So I'm excited about all the different
ways that our users are starting
409
:to come up with to apply Sidekick.
410
:Kipper: Hey, some great stuff, Tracy.
411
:Thanks for sharing it.
412
:Dave: Yeah, great stuff.
413
:Tracy: So now's the time if
you want to put AI to work
414
:for you, Not instead of you.
415
:Here's a recap.
416
:Spot2: Imagine having your own prep
team working nonstop, a producer picking
417
:the best content, a copywriter, making
every story hit home and a marketer
418
:finding new ways to grow your audience.
419
:All while a digital team keeps your feeds
fresh with posts, updates, and videos.
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:What if these pros were available
24 seven market experience?
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:Exclusive and affordable
for your radio station.
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:Power up your content before the
competition does with Radio Content Pro.
423
:See the demo in action.
424
:Just scroll down the show
notes or visit radiocontentpro.
425
:com slash BRANDwidth on Demand
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:Dave: our thanks to Tracy Johnson.
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:He's always got some fresh and
innovative thinking going on Kipper,
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:a special BRANDwidth on Demand Link.
429
:To radio content pro is in the show notes.
430
:Just scroll down on your phone or
simply visit radio content pro slash
431
:BRANDwidth on Demand B R A N D W I B T H.
432
:Kipper: As always, we want to thank
our exec producer, Cindy Huber, and
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:associate producer, Hannah B, for booking.
434
:Dave: That's a wrap, Kipper.
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:In One Minute Martinizing we'll
be talking about intention.
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:All it's important stuff.
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:What do you intend?
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:I'm Dave Martin.
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:Kipper: And I'm Kipper McGee.
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:May all your BRANDwidth be Wide!.