Mohammed Alqaq is the founder of Customer Success Middle East and eternal optimist. Amidst talk of AI taking over, Mo calls out the opportunities it may portend for the profession.

⏱️ Timestamps:

00:00:00 - What's next?

00:00:17 - Welcome to the Daily Standup

00:00:44 - Introducing Mohammed Alqaq

00:02:36 - What’s next in customer success?

00:03:14 - Leveraging AI and machine learning

00:03:52 - Holistic overview of customers

00:05:09 - Preparing data for AI

00:06:08 - Importance of clean data

00:07:27 - Power Rangers

00:09:11 - Optimism for CS evolution

00:10:25 - Future of automated CS tiers

📺 Lifetime Value: Your Destination for Customer Success content

Website: https://www.lifetimevaluemedia.com

🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

👋 Connect with Mohammed Alqaq:

Mohammed's LinkedIn: https://www.linkedin.com/in/mohammedalqaq/

Customer Success Middle East: https://customer-success.me/

Mentioned in this episode:

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