In this episode, Gymnazo Founder, CEO and Movement Practitioner, Michael Hughes, sits down with Coach and Movement Practitioner, CJ Kobliska, to discuss the keys to retaining clients in your fitness business. 

In this episode, the cover: the survey we made for our clients and our key takeaways, what to do when welcoming clients, why it’s easier to retain clients than get them in the first place, Questions of the Day to engage with clients, What to do to make clients feel like they belong, the bad or limiting class offerings, member socials and what we’ve learned from them, and more!

Episode Preview:

2:21 What drew CJs attention to the facility and training style

3:51 The survey we made for our clients and our key takeaways

14:56 What to do when welcoming clients

18:15 Why it’s easier to retain clients than get them in the first place

20:06 Questions of the Day to engage with clients

27:03 The different experiences between most gyms and the ones that speak to you

33:41 how to set up an environment to keep your clients coming and the 5 major reasons they don’t return

36:41 How to actually see growth in fitness journey

41:04 Imagine having access to everywhere your body can potentially be

42:31  Apply to be a MultiDimensional Movement Coach!

45:48 What to do to make clients feel like they belong 

52:31 Why Michael doesn’t want his name on the gym

53:31 The bad or limiting class offerings

59:01 Member socials and what we’ve learned from them

1:03:41 Business tip about money and charges