Jason MacLean, one of our dedicated Client Managers, reveals how Google might be controlling your brand messaging with its automatically created assets feature. Learn more about what this feature is, its pros and cons, where you can turn it on and off, and if it’s something we use for our clients here in Solutions 8.
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0:00 Is Google Controlling Your Brand Messaging?
1:05 Pros of using automatically created assets
3:25 Cons of using automatically created assets
5:59 Should you turn on the automated assets feature?
7:46 Exploring the feature
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Today, I wanted to go over whether or not Google is controlling
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:your brand messaging, control all
aspects of your own messaging because
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:you need precision in your messaging.
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:And I think, anything less
than exactly what you want it
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:to be, just doesn't cut it.
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:Hi, this is Jason.
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:I'm a client manager with solutions eight.
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:And, today I wanted to go
over whether or not Google is
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:controlling your brand messaging.
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:And specifically whether or not,
the feature of automatically
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:created assets is doing that.
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:And I'll show you towards the end, how
to check that and turn them on or off.
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:I don't know what you want, but for
now, just take a minute to a few
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:minutes to talk about why you may,
or you may not want to use them
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:basically the pros and the cons.
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:so with automatically created assets, it's
just like what it sounds like what it is.
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:It's a, where you just let Google
take charge of all these things and
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:you let it create them automatically.
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:Largely based on, the content of
your landing page, although Google
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:will consider other factors as well.
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:But if you're weighing the pros at cons, I
would say the first thing in terms of pros
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:is that, Google probably takes the more is
more approach as opposed to less is more.
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:In other words, they can generate a
lot of assets automatically, a lot
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:of headlines, a lot of descriptions,
extensions, call outs, and so on.
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:The variety of options is massive
and it's going to be much more
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:than we can ever do ourselves.
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:And so that should give you more
chances of arriving at winning ad copy
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:over time with more varieties of them
that are working because you're just
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:throwing a lot more out there and you'll
eventually be able to see what works and
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:the algorithm will recognize that and
serve those ad combinations more often.
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:another potential positive or a
pro Is that you can save time?
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:And this is especially true with a large
account where you have a lot of campaigns.
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:You have a lot of ad groups.
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:You have a lot of ads in them with
a lot of ad copyright extensions
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:customize and put all that in there.
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:So it could be an awful lot of
work if you manually have to set
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:up, set these up automatically.
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:the time savings is potentially
a big selling point here.
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:And, for business owners who
are trying to run their own ads,
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:you've never run them before.
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:You're likely to say, Hey, great.
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:Less new stuff.
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:I have to learn, less work to do.
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:So let's just let Google take care of it.
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:Like Google does with a lot of things.
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:And so we can just get back
to running our business.
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:I think that's one of the appeals on
maybe you don't want to deal with all
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:the, the hand wringing that often goes
into the creative process of going
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:over your ad copy over and over again,
painstakingly trying to get it right.
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:and since this feature is supposed to
pull from your landing page, which you've
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:probably already painstakingly written.
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:You can reasonably assume that
Google can figure out the best
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:combination of assets to serve ads.
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:and, another potential pro, I
think, is that you just get, you
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:get fresh ad copy, and you avoid
the possibility of ad fatigue.
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:And now ad fatigue isn't really a
huge problem when you're focusing
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:heavily on cold traffic, but if you're
targeting, audiences of past customers
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:that you're trying to bring back,
then you'll have to update that ad
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:copy again from time to make sure.
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:People aren't seeing the same,
that audience, isn't seeing the
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:same ads over and over again.
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:And, ACAs can help you, do that.
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:and those are just a few
of the pros that I see.
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:And, there are some downsides or cons
too, because, no algorithm is perfect.
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:for one, you're literally giving up.
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:If you do this, you're
literally giving up all control.
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:The lack of control, I think can
easily lead to inconsistency, even
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:sometimes word and sentence awkwardness
in terms of the tone of the words
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:or just the voice that comes out.
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:And, that might not be quite
in line with what you want in
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:terms of your brand messaging.
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:You run the risk of relevance
issues, possibly syntax errors,
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:or even, without errors, they
can just sometimes get formulaic.
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:There's a risk of that and start
to lean too heavily in, into,
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:cliches or impersonal messaging.
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:And that could be problematic for
businesses wanting to really connect
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:with their potential audience when
errors like those happen, ones that
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:didn't have to happen that can really
stand in the way of your ability.
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:to do that and connect with
your audiences that you need
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:to connect with really quickly.
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:another major con is, money.
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:you'll recall how I mentioned a moment
ago that, one of the big positives was
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:that there's this massive combination
of assets that can be created,
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:more than we can ever come up with.
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:And that's true, but the flip side of
the coin is that in order to test a lot
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:of combinations, There's also a lot of
budget that's going to need to be used
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:up and testing all of those possible
combinations, a myriad of combinations.
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:And that costs money to, to
discover what works best when
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:they're deploying a lot of options.
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:So this is especially true in
competitive industries, but, as a
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:business owner, you might not want or
be able to test things on variety of
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:ad copies and combinations of assets.
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:And, on a nearly or
seemingly unlimited basis.
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:And you might not want to, open the brand
up to all kinds of messaging possibilities
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:because you could also run the risk of,
going off brand fairly easily that way.
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:But most brands that do well, they
communicate personally, they communicate
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:sync ly succinctly and briefly, and
ACAs aren't necessarily set up that way.
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:So ultimately you're running a risk
in terms of letting the AI just be in
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:charge of your prospective customer
experience, your audience experience,
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:and the feeling that you generate
in your audience towards your brand.
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:that's what it comes down to.
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:should you use them?
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:would say that in, covering this, the pros
and cons list, I think the cons outweigh
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:the pros, and maybe in small number of
limited circumstances, they can overcome
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:some major problems for some businesses.
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:But generally we found that the
results of automatically created
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:assets are less than desirable.
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:when you consider all the
small things that can go wrong.
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:And, when you have some aspects
of them working well, you'll also
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:have other aspects possibly not
working so well, all in the same ad.
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:For example, maybe you see that Google
had no problem creating great headlines.
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:descriptions, but the site links might
be a little off or the call outs can
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:sound awkward or something like that.
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:ultimately assets in your ads are
a core component of your brand
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:messaging efforts in any paid campaign.
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:And these ads are often, the first
time people get to know anything
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:at all about your brand and a good
first impression is very important.
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:So you really want it to be.
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:You want it to be right.
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:You want the messaging to be right.
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:You want the messaging to be on point.
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:You, and you just want it to be good
because messaging really matters.
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:so you might be tempted if you're a
business owner, who's never run your own
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:ads before, to just let Google do this.
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:and even when it works fine,
which it often will ultimately
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:think about it this way is.
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:Who knows your business better than you?
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:And the answer of course is no one.
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:And that includes a machine learning tool.
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:So while there are no absolutes to
anything really with Google ads,
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:there are general rules for us.
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:The bottom line is that most cases you
usually want to turn off, ACAs and control
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:all aspects of your own messaging because
you need precision in your messaging.
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:And I think.
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:anything less than exactly what you
want it to be, just doesn't cut it.
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:So we would rather not leave this feature
to chance, hoping the AI gets it right.
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:Even though they usually probably
will, we'd rather just do the
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:work of making sure we get the
messaging, from the beginning.
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:So anyway, let's go to the, settings here
and I'll show you how to set them up to
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:be turned off in a second, but if you're
just in the assets section here, you go
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:to the left here and you'll see that, this
is main section here and under source.
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:what you want to do is just look,
you'll either see advertiser or
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:it'll say automatically created.
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:And as you can see here, we have
advertiser in all of that and all of them.
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:And that just means that we're
not using ACAs in this account.
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:Now we usually want to turn
them off at the account level.
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:So we need to go to advanced settings and
Google actually makes that pretty, hidden.
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:And you just come up over to the
right hand side, far right hand
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:side, and more in the three buttons.
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:And we'll click that and click
account level automated assets,
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:and, we'll select that same
thing again because this isn't
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:really where we want to be.
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:Now we'll get to select, advanced
settings, but you'll see here we
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:have them all turned off, except, for
one, and that is the seller ratings.
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:We think that's, pretty
much one exception.
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:It's fine to leave that on, but
here's where you control Google's
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:level of control over all of.
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:these assets, site links, callouts,
snippets and all sorts of other things.
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:and here are two new ones at
the bottom, the dynamic business
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:names and the business logos.
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:I think most likely your account will,
when these were introduced, not too long
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:ago, In many accounts, they probably
will default to being, being turned on.
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:So you just want to
choose to turn those off.
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:But all you need to do here to control
any of them is just go over to the
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:right hand side, control, select the
down arrow that you choose on or off.
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:I guess you probably do once you change
it, And so make sure you save everything.
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:the other thing to note here is that
if you do decide for whatever reason
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:you want to try to experiment with them
and just one campaign, like right here,
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:we're doing account level turning off.
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:but we would leave them all on.
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:and then you would go to, just your
settings in the, one of these other
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:accounts, excuse me, you go to the
settings and a specific campaign.
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:And in the settings, you could go in
here and near the bottom here, you would
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:just, under automatically created assets.
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:The campaign types that have them.
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:we have it off here, but
here you could turn it on.
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:That's how you can control it to
make sure that you would get it
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:as an option just for one campaign
type, if you're inclined to try that.
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:yeah, hope that helps.
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:And, thanks for watching.