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Specializing for Success: A Coach's Guide to Niching
Episode 16th March 2024 • The Coaching Clinic • John Ball
00:00:00 00:21:16

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Angie and John discuss the crucial importance of niching in building a successful coaching business. They share personal experiences and explain how even though the idea of niching may seem limiting, it is critical to target specific audiences with well-defined problems for focused problem-solving. They also discuss common mistakes made by coaches, emphasize the importance of aligning the niche with personal passion and expertise, and provide reassurances that choosing a niche does not restrict the potential growth of a coaching business.

00:00 Introduction to Niching in Coaching

01:02 The Struggles of Niching

02:13 The Importance of Specialization

03:54 The Pitfalls of Being a Generalist Coach

04:14 The Power of Focusing and Niching

04:54 The Role of Branding in Niching

08:10 The Impact of Niching on Business Growth

09:13 The Importance of Knowing Your Niche

10:48 The Role of Passion and Business Structure in Niching

17:59 The Evolution of Niching in a Coaching Business

20:14 Final Thoughts on Niching

21:05 Conclusion and Farewell

Transcripts

Angie:

John!

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John: Angie, what would you say to

professional coaches about niching?

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Could you be more specific?

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That's perfect.

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Angie: Since we're going to be talking

about niching today, few points

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that we want to discuss about it.

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Why it's so important to our businesses.

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why do it?

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of the things that I noticed as a coach

is that it's really hard to niche.

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It was almost like getting

a root canal for me.

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Right.

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I had a really hard time wrapping

my head around the idea of niching.

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It didn't make logical

sense to me at the time.

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I know you're laughing at

me, John, but it's my truth.

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John: I'm laughing because I feel very

similarly, niching is how hard it is hard.

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it is just all about getting

that bit more specific about the

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problem you're going to solve and

who you're going to solve it for.

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And yet it could be really tough.

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Part of my initial challenge with

it was just recognizing that it was

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probably going to be very helpful to do.

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And now I know it's really important,

but we'll talk about why, I recognized

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it was going to be helpful, but I had

all this coaching knowledge and I didn't

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really have any specialized areas, when

you train up as a coach It's not like

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training up as a doctor where you're maybe

encouraged to go into a specialized area

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And so I didn't have that quite generalist

coaching, want to help everyone you come

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out with that right sort of Attitude of

wanting to make a difference and things.

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However very hard to get clients if

you are out there being a generalist.

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Just think about it from the

perspective of, we've been using a

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few medical metaphors already, that

if you have a medical condition,

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would you rather go to a specialist or

would you rather go to a generalist?

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If it's a quick check up, you'd

probably go to a generalist.

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But if But if it is something quite

specific, you're going to feel much more

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confident going to a specialist who deals

with that and probably pretty much only

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deals with that and will give you what

you need probably a lot more, quickly

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and specifically than generalist would.

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Angie: Yeah, I think that's

a really great analogy.

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And it's why we're doing this, right?

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When you and I started our coaching

practices, there really wasn't

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anybody standing there saying,

Hey, you should do this, right?

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This is the way there's no,

there's no handbook to this.

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So I love that we're talking about this.

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What I want to share is that Not

all coaches are created equal.

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We all have different

super powers, if you will.

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Although I don't love to use that phrase.

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We all have different areas that we really

are just great at, and then maybe some

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areas where we're not and that's okay,

if we think about a fast food restaurant

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they start out with one item, right?

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That's their mainframe and

that's what they're known for.

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If I say golden arches, most people

are going to think McDonald's,

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even if you don't eat it, right?

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Even if it's not your thing.

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And wouldn't it be great if

that's when somebody said.

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Well, let you know leadership coaching

or talent development that if that's your

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jam, if that's what you do, that you're

the person that they would go to for that.

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And I think the idea

behind, but I'm a coach.

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I can be all things to all people.

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No, no, no, no, I think that's probably

one of the biggest mistakes . Most

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coaches make when they start a practice.

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is thinking that they're going to

just be all things to all people.

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And so I'm kind of beating the dead

horse here a little bit, but it's, well,

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because once I realized that I needed

to focus, just put the blinders on.

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And that was temporary because guess what?

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Once I got known, people started

asking and The business grew.

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So how did it work for you?

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John: You ever remember or come across

these sort of people selling miracle

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potions and the likes that will cure

all your ills and things like that.

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Sometimes it can feel a bit like

that being a generalist well,

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what could you help with anything?

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I can help you with anything.

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What about this?

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What about that?

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It's like, well, yeah, I

can help you with all of it.

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It just feels a bit too good to be true.

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And I'm not saying you couldn't as

a coach, you possibly could, but we

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were chatting before we even recorded

today, a little bit about branding.

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This comes into it here what is

your brand and who is it speaking

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to in terms of what you do?

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Part of your marketing message needs to

be Speaking very clearly to the audience

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that you want to connect with and if you

don't have a clear brand if you don't

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have a clear Problem to solve for people

it's not gonna get through especially

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with the amount of other messaging that

is out there from other people Right

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now so if you are saying I could help

anyone with everything who's gonna

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really tune into that message whereas

if you say I help people in the tech

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industry deal with the enormous amounts

of stress that they are often under.

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Or people who are in leadership, be

able to communicate more effectively

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with their teams and with each other.

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You are, you're talking to a much more

specific audience, so that's going

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to prick people's ears up and say,

Alright, yeah, that's me, I actually

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have that problem, I recognize that.

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I should maybe check out a bit more

about this and find out what it would

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be like working with this person.

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Some coaching now is more in the realms

of helping people with their performance

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as a speaker and as someone who's

delivering content and information,

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whether that's from In podcasts online or

in person, you know, then that's pretty

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much what you're going to get with me.

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We're going to work on your presence.

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We're going to work on your charisma.

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We're going to work on the things

that help you to be better at

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getting your information across.

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How about you, Angie?

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Like what when you did make that

decision to niche, what happened for

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you and what difference did it make?

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Angie: Oh, well, again, I resisted it.

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I was very anti because I had

had some experience, right?

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I just had a little bit of

experience and it felt really good.

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And finally, the light bulb went off

because I knew I had a great product.

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But there was something in my head

saying, this doesn't feel right.

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Like I should be doing so much more.

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And then actually this was

funny how this happened.

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I had a conversation with

somebody and his name was John,

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and he was a business coach.

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I met him at an event, we

just got to talking and he

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said, well, so what do you do?

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And I was like, Oh, I'm a coach.

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And he was like, really?

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So what's your focus?

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And I was like, Oh, I do it all.

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And he looked at me, I'll never

forget the look on his face.

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Like, really?

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You do everything so this is what he

said to me and I guess he was trying to

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pitch me and I did end up working with

him and he changed everything but he said

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so I am a career coach is what he said

if I'm looking for somebody to come do

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some career coaching I'm gonna hire you

and you're also gonna talk to me about

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my relationships at home and the way he

presented it I remember thinking somebody

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just splashed ice cold water on me Because

I was unable to articulate what I did.

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And then I thought, oh, geez.

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If I don't know what I do, how in the

world is anybody else going to know?

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So how can I sell myself, my

brand, my intellectual property,

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if I don't know who to send it to?

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John: Yeah.

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Angie: So I did end up hiring him

and he made a huge difference.

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What was the outcome?

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The outcome was that

the phone was ringing.

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That was what was happening.

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It wasn't me.

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Grinding and grinding and grinding

and getting very little return for

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my investment of time, energy, money.

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All of a sudden the phone rang

and then the phone rang and he

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was like, wow, look at this.

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Like who knew?

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Who knew?

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That all we had to do was say,

I, and at the time my focus was

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all levels of sales training.

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And once I learned how to sell myself.

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Then I had this extra piece and

this extra value to bring to

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the people that I was coaching.

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So it was a pretty funny moment.

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I actually wish somebody had a picture

of a look on my face when, you know,

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when John asked me, so what do you do?

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And I was all like, Oh, and all my

energy and the arms were flailing.

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Like I was excited.

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He was like, Ew.

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I can't believe it was like,

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John: I can, I can just, yeah, I can

just well imagine that there's going

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to be at least one person listening to

this thinking yeah, I don't know how

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I would answer that question either.

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And I can certainly, it's an important

question to be able to answer.

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This is why this matters so much.

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I can remember thinking how unfair

it was when I was starting off as

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a coach.

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I was very big on fairness that some

coaches who were really excellent coaches.

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Didn't seem to be very successful,

and some of them weren't even able to

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stay in coaching long term, some of

them, gone within several years, that's

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just the reality of the business.

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And I felt like some people who

weren't very good coaches somehow

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were sticking around and raking it in.

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And I felt that it was really more to

do with who was better at marketing.

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And to some degree that's true.

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And I think, oh, wouldn't it be,

wouldn't it be a beautiful world if the

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people who were really good at coaching

were also really good at marketing?

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But I don't think you can be good at

marketing your coaching unless you

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niche down to who you're going to help

and have that niche that's as they say

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an inch wide and a mile deep is get

as specific as you can without being

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too restrictive about who you can

help and how so that you can actually.

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Get out there and solve a problem.

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Solve a problem for people who can

afford to pay you for solving it.

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That's another thing I see

coaches go wrong with on this.

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If people you want to help can't

pay for your services, you are

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not going to have a business.

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And we are talking about having a business

at the end, not a charity that means

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you end up just as broke as your clients.

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So, uh, we really, we really must

consider these things, right?

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Angie: definitely needs to

be a business structure.

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I think most people come into coaching

and have some type of a passion toward it.

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I don't think coaching, if you're a

great coach, is something that can

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necessarily be taught, although there

are best practices and all of that.

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That's a later podcast, but I do think

that, if you're clear on yourself, your

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message and your mission as a coach,

and you're able to then articulate

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that you are creating a business,

there is that there's two sides to it.

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There's that passion piece and

then there's that, what does my

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business structure look like?

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And I did that.

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I was the coach that.

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If my fee at the time was 125 an

hour and somebody came to me and

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said, Oh, I can only do it for 65.

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I did it because I needed to keep the

lights on and the food in my belly.

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But I realized that was really unfair.

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How do I then have the nerve

to charge somebody else my fee,

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whatever your regular fee is, right?

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How do you?

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But then discount it or reduce it,

if you will, for somebody else.

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So that created a little bit of a quandary

for me because then I didn't feel like

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I was being of the people who could.

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John: Yeah, that's an important thing

to consider and certainly , we'll

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discuss that in another episode.

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I feel that there is a, there is a place

for generalist coaching, there is, and

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there's even a demand for it right now.

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With some of the coaching companies

that have sprung up, they want

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generalist coaches to come in and be

even then you still have to compete

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for clients within that company, you

still have to have a profile that's

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going to attract people towards you.

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So if you don't have specific

problems that you're helping with,

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you may be able to go a little more

generally, but you still can't go

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and help anyone with everything.

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You still need to get a bit more specific.

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Are you working?

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Do you prefer working

with people in business?

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Do you prefer to work with

them on relationships?

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Do you prefer to work with them?

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Oh gosh, what other areas do

people get coached for these days?

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But pick your areas that you actually

enjoy and can help working, help people

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to by working with even in those sectors.

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But also consider.

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You are always going to be

somewhat limited in what you can

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earn as a coach in those sectors.

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You're going to have an hourly rate.

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You don't get to set that for yourself.

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You can go to some of the

increases within that.

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But it's only by specializing and

perhaps even then starting to offer

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your own services that you start to

get much more into the sort of elite

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levels when you know that there are

coaches earning a million and more a

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month and making those kinds of sales.

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That's out there.

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That is realistic.

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But only if you get clarity on your

message and who you're helping and how

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and start working towards that and you

know This is this stuff we're going

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to cover Yeah in a lot more detail

in more Sessions in the future, but I

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think it's important to just have that

distinction of yes, there is still some

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some need for a generalism in coaching,

but it's also going to restrict you.

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It might help you be a

springboard to where you do want

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to go, at least at the moment.

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Angie: Yeah,

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John: so don't think we just crapping

all over the idea of being a generalist.

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But how much more you can grow and develop

and make and be successful as a coach.

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By being more specific

about who you help and how.

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Angie: I think too, so once we get the

idea across that niching is so important.

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And once that, once the, that

reconciliation happens mentally and we

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go, okay, I think the next big question

becomes, well, then how do I know, how

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do I know what I'm supposed to be doing?

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And I answer that most times for

people, like it's multi pronged

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answer where you feel passionate.

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Right.

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Like we're really like, we don't

necessarily want to drag you

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away from what it is that made

you decide to get into coaching.

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The other piece I think that's important

is most people don't come into the world

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at the age of 18 or 17 and they graduate

high school and say, I want to be a coach.

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Most coaches, so everybody

hear me, don't come at me.

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Most coaches come from some other industry

and they have experience in that industry

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and that's probably what prompted them.

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To do something different and I always

say start with what you know, right?

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Because you will you're it's not

that we need the validation, but

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we can better relate to People

that are maybe in that arena.

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So, you know Multitudes of my own clients

have left super high level high paying

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corporate jobs because of a varying of

reasons And they've taken bits and pieces

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and said, I'm going to train people on

how to do this or I'm going to coach

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people on how to do this or not do this.

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So there is a natural segue, and I think

that it's really up to the individual

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to decide and it may take a minute

to decide, but that doesn't mean let

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me just go back to doing everything

because I don't know the answer yet.

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Give yourself a minute.

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To really think about what

impact you want to have and how

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you're best able to do that.

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John: I wonder if there are

people listening to this who

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ask themselves how do I do this?

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And I think you do have to think

about things like, do I fit with

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the industry that I'm looking at?

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Because it's not just about where

there's the most money, right?

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You might be an ideal person for

working in corporate, and that's one

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of the reasons why it helps so much

to come into coaching from having The

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experience before I don't think it's

generally a good idea to be very green

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and just, just out of uni or whatever,

and becoming a coach right away, and

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it's going to be very challenging.

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It's very hard to get the

respect as a young coach.

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I certainly found that in

my earlier days of coaching.

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Like I was in my mid to late

twenties when I first started

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coaching and and it was very hard

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Angie: That long

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John: especially here.

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Yeah, it's a long ago.

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It was very hard to

get respect from those.

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Thank you, Angie.

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Very hard to get respect from those

older clients And I really felt like

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I had to earn my colors, but also I

did have to at some point recognize

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There was a lot I didn't know there

was a lot that I was quite naive about

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and that does come along with age, but

the professional experience I did have

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was actually a really good grounding.

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My background had mostly

been in customer service.

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It made sense for me to focus a lot of

my coaching work around either towards

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the industry that I'd worked in or

towards coaching around particularly

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customer service issues and the likes.

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But if you have a sales background, great.

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There's loads of opportunity in sales.

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If you don't have a particular industry

background, but you're very spiritual

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or people come to you for advice about

their relationships and stuff, these

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could all be good indicators that this

could be a good place for you to focus.

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But just think this is

going to be something you're

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going to be doing regularly.

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This is what my coaching mentor says.

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You do not have to marry your niche.

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You only need to date them.

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You're not locking yourself into anything.

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You can just date this for a

while, see if it works for you.

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And if it doesn't, you can select another

niche and focus on a different area.

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I've done it.

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I've worked in several

different niches of coaching.

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How about you?

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Angie: Absolutely, for me,

my business grew organically.

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So even though I finally saw the

light and started focusing on sales.

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Then I started to expand

my offering, right?

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that was the thing.

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The only space that I don't speak into

right now is like nutrition or exercise.

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I have no pretty initials at

the end of my last name that

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say.

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I'm certified to even

talk about any of that.

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So I use myself as a resource.

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I've aligned myself with people that

can be an extension and a reference

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and say, Hey, I've worked with this

person, I've, I recommend them.

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But in terms of how my business grew,

there were places that I did, like

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I started in sales and then it went

into leadership and all these things.

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It just grew.

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And I started to recognize what I

really loved and what lit me up and

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what drained me because being coach,

it can be really draining work.

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We'll talk about that at a later time as

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well,

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John: need to, yeah,

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Angie: yeah, and we definitely need

to because you don't want to be, if

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you're, if you finish your work day,

like you've been on the treadmill

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at full power for eight hours.

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Then something's wrong and we may not

know what that is yet but anyway, so for

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me it really it just it changed and it

grew organically and Then what I decided

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was, you know what no treadmill for me.

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I want treadmill.

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I'll go back into corporate.

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No, thank you so You know, I stick now

with what lights me up and honestly, you

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know Why I feel like i'm worse and I think

one of the things I want to point out is

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that If this is a just a best practice

mindset thing, just because it doesn't

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work with one niche doesn't mean it can't.

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Because I think a lot of

people go, Oh, that's it.

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I tried.

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It didn't work.

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I'm a failure.

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It didn't work.

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Let me go back and get a job.

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That's not always the case.

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Sometimes you just need to pivot

and twist and shift a little bit.

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To find that interlocking piece to

make that puzzle piece fit So you

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may not know it right out of the gate

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if you're

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brand

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new,

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John: Yeah, you don't

know what you don't know.

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Right.

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And sometimes the puzzle pieces come

along, but yeah you're absolutely right.

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I feel like we've probably covered

pretty much everything I would want to

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cover about niching and hopefully, our

list and guess why this is important

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:

and why we should definitely be

thinking about this, talking about it.

367

:

And working towards it as best you

can right now from whatever position

368

:

you're in, it's gonna make a huge

difference to your success and your

369

:

ability to create a successful business

and stay in business as a coach.

370

:

But any final words or

thoughts around nichsing Angie,

371

:

Angie: just I think one small

reiteration is to Give it a minute

372

:

lead with your heart, right?

373

:

The money usually will follow and If it

doesn't work initially don't run away.

374

:

It does that's just let

it ride for a minute.

375

:

John: I think that's a great

thought to end our episode on.

376

:

We'll be back very soon with

another episode of the Coaching

377

:

Clinic, so we'll see you then.

378

:

Bye

379

:

Angie: Bye for now

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