Today, we are joined by Mike Nutter, President Fort Wayne TinCaps baseball team, 2022 minor league executive of the year that was named by Major league baseball, and a 32-year veteran of minor league baseball. We explore key principles that can transform your team into customer experience champions. We discussed the importance of attention to detail, problem-solving skills, and learning all aspects of the business. Join us on this exciting episode of the Dugout CEO!

TOPICS FROM THIS EPISODE:

• Enhancing the fan experience and increasing attendance
• Innovative strategies and initiatives implemented by Mike Nutter
• Leveraging technology, community partnerships, and marketing campaigns
• Building strong community connections
• Achievements and milestones during Mike Nutter's tenure

Connect with Mike Nutter: https://www.linkedin.com/in/mike-nutter-84758814/

Mentioned on the episode: Email from a lady who bump a curb and popped a tire. Shout to Dave L, two young concession workers, and two more workers that selflessly helped her.

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