Episode Summary:
In this keynote episode from Zweig Group's ElevateAEC2025 Conference, Lynn Wong delivers a powerful talk on what it takes to thrive—both personally and collectively—in the architecture, engineering, and construction world. Drawing from her global leadership experience and some transformative moments along the way, Lynn explores where well-being, conscious leadership, and innovation meet.
She opens up about her own story: climbing the ladder across three continents, hitting burnout hard, then finding her way back through slowing down and living with intention. Lynn connects the dots between wellness science and team dynamics, the importance of unlearning old patterns, and how to navigate the disruptions reshaping the AEC industry. Her message is clear: make conscious choices, take care of yourself, and build resilience—in your own life and across the profession.
All this and more on this episode of the Zweig Letter podcast.
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Hey everyone, welcome to the Zweig Letter Podcast.
Speaker:I'm Randy Wilburn. Today's episode comes from a special
Speaker:series we recorded at Zweig Group's Elevate
Speaker:AEC conference in San Antonio, Texas.
Speaker:For those who aren't familiar with Elevate AEC, it's
Speaker:Zweig Group's annual gathering of AEC industry
Speaker:leaders. 3 days of keynotes,
Speaker:breakout sessions, awards, and candid
Speaker:conversations about the future of architecture,
Speaker:engineering, and construction. The content
Speaker:we captured was exceptional, and we wanted to share it with
Speaker:a wider audience. So whether you're listening to a keynote
Speaker:address or a breakout session, you're getting
Speaker:insights from the people shaping the industry. And
Speaker:if you want to learn more about attending a future Elevate
Speaker:AEC conference, visit
Speaker:zwieggroup.com. Now
Speaker:let's dive in. Welcome to the
Speaker:Zweig Letter Podcast, putting architectural
Speaker:engineering planning and environmental consulting advice
Speaker:and guidance in your ear. Zweig Group's team of
Speaker:experts have spent more than 3 decades Elevating the
Speaker:industry by helping AEP and environmental
Speaker:consulting firms thrive. And these podcasts deliver
Speaker:invaluable management, industry, client,
Speaker:marketing, and HR advice directly
Speaker:to you free of charge. The
Speaker:Zweig Letter Podcasts, elevating the design industry
Speaker:one episode at a time.
Speaker:Good morning. Good, most of you
Speaker:ate breakfast. Have you ever
Speaker:been somewhere and you marked
Speaker:it on your calendar, you made all the plans because you all are high achievers,
Speaker:and you're like, yeah, this is something I've got to go to, but when you
Speaker:arrive you have this feeling of,
Speaker:I am exactly where I'm meant to be.
Speaker:Does that sound familiar to maybe some of you?
Speaker:You know, I've had a lot of those moments in my life because
Speaker:I have a no-regrets life, because there's always a lesson.
Speaker:I am impatient because sometimes it takes me too long to learn the
Speaker:lesson, but I do know that I'm always exactly where I'm
Speaker:meant to be. Chad and I did not prepare
Speaker:together, like we didn't compare scripts, but— and I
Speaker:know all of his words were for the industry, of
Speaker:which I'm a fan of, but it felt like every, every
Speaker:other sentence was a reminder that I'm exactly where I'm meant
Speaker:to be. So I say that in hopes that
Speaker:you all also chose to be here
Speaker:whether it was an award that invited you or
Speaker:the chance to be in community within your industry, I hope
Speaker:you continue to be extremely intentional in choosing
Speaker:to be exactly where your feet are every moment
Speaker:that you are. So,
Speaker:show of hands, how many of you enjoy traveling?
Speaker:Thank you. How many of you enjoy architectural
Speaker:engineering and construction, even when you're not working in it?
Speaker:Excellent. So I brought a little bit of
Speaker:science, a little bit of story, and hopefully
Speaker:we'll get to share all of it, not just mine, but among
Speaker:all of you through the power of some photographs
Speaker:that I have brought. And
Speaker:my appreciation and empathy for the work
Speaker:you do comes from one
Speaker:of my favorite jobs in corporate America,
Speaker:where I had a chance to lead several offices in China,
Speaker:where I was responsible for creating winning environments for the team.
Speaker:On a sexy day, that was throwing
Speaker:happy hour parties, connecting teams, driving engagement scores. On
Speaker:really tough days, it was The too many
Speaker:mosquitoes in the summer, what can we do about this in the office?
Speaker:Not fun at all. My most recent experience was
Speaker:also as a small business co-owner where we were at the mercy
Speaker:of high steel prices and concrete inavailability,
Speaker:which really affected our business.
Speaker:So from that place, I do want to thank all of
Speaker:you for the work you do individually
Speaker:and the work you do with your teams as
Speaker:you build not just infrastructure and skyscrapers, but
Speaker:also careers, communities, and lives.
Speaker:So as we move through the slideshow, I hope
Speaker:that if your mind wanders, at least you might enjoy
Speaker:some of the infrastructure, skyscrapers, bridges,
Speaker:et cetera, that show up. And when your attention comes back into
Speaker:the space, that you'll also enjoy the reflection
Speaker:with every picture. This was
Speaker:actually taken in 2019 when I
Speaker:had the chance to complete 5 years living and working in
Speaker:China by choice. I learned and grew a lot.
Speaker:And this is the Shenzhen Civic Center. And
Speaker:that building that we lived across is one of the
Speaker:tallest in the world right now, and we got to hear and
Speaker:see it being built every day of the 5 years that we were there.
Speaker:So who are we and what are we building?
Speaker:I'd like to get a feel for who's in the room. So
Speaker:please, hands up if you identify as a parent.
Speaker:Thank you. I am not a parent. How
Speaker:many of you identify as someone's kids?
Speaker:Okay, good. I hope all of us do. And I hope all of you
Speaker:brought it today as well, even if you're dressed in
Speaker:maybe, you know, not kids' clothes. How many of you
Speaker:enjoy plants?
Speaker:Okay, I like eating them. How many of you
Speaker:have pets, identify as pet owners?
Speaker:Excellent. Well, Chad wouldn't let you me, know, have all of you
Speaker:stand and dance around the room, so I need to, you know, help you all
Speaker:move by raising your hands. But yeah, I am a
Speaker:reluctant pet owner, but I have come to understand that my two
Speaker:cats, Karma and Smalls, have been among my greatest teachers because
Speaker:they don't need language. They are very clear and very present
Speaker:with their needs. Really good
Speaker:leadership training. Now, knowing
Speaker:who we are is incredibly important, especially
Speaker:as things seem to get faster, because no matter how many
Speaker:headlines are now popping into your iPhone, here you
Speaker:are. So to move through
Speaker:speed, requires that we fully integrate
Speaker:into the people that we are,
Speaker:the energy that fills this essentially
Speaker:biodegradable spacesuit that we all have, that
Speaker:we get to dress, that we get to lift weights with, that we get to
Speaker:create PowerPoints with. So
Speaker:knowing that our
Speaker:bodies are our foundation, are our
Speaker:essential flight suits for the incredible unique
Speaker:energy that is in each and every one of us is really vital.
Speaker:And sometimes it's really hard to remember that.
Speaker:This is an unusual picture
Speaker:of the Great Wall of China that took over 2,000 years to
Speaker:build by many, many generations.
Speaker:There were probably bold ambition, there was probably also a ton
Speaker:of fear, but it was built in a time where
Speaker:there was no Wi-Fi, there was no internet,
Speaker:there was definitely no AI, but just
Speaker:a human-to-human energy
Speaker:that brought every brick, that put it all together,
Speaker:and continued its building over 2,000 years of humanity.
Speaker:It's still here. We were standing on it. This is the
Speaker:part that is the least maintained, about 40 miles north
Speaker:and about a 4-hour uphill rugged hike
Speaker:into the prettier parts of the Great Wall that maybe some of you have been.
Speaker:I hope you get to go there. It's it's pretty, pretty
Speaker:inspiring.
Speaker:So I've delayed it long enough to tell you my story.
Speaker:And thank you, Chad, and the Zweig Group, and the generous sponsors for
Speaker:inviting me to connect, learn, and celebrate with all of you.
Speaker:Inspired by Chad, my call sign today, and as it
Speaker:always has been, is Integrator.
Speaker:I was one of those that
Speaker:started out in a fast-paced country. So I am
Speaker:born and raised in Singapore. The country only turned 60
Speaker:this year, so for those of you who've reached the wisdom
Speaker:milestone of 60, it's kind of incredible,
Speaker:isn't it? So being born and raised in Singapore meant that
Speaker:I got to learn about
Speaker:competition and go to school and it was just all about the A's
Speaker:and B's. There were some questions in life that I
Speaker:couldn't answer as I went from school to education, like,
Speaker:what's your 3-year plan? What's your 5-year plan? I just
Speaker:always went with what felt right.
Speaker:And as I look back on a lot of the data,
Speaker:what felt right was a gut instinct, and I know many of
Speaker:you appreciate and honor your gut instinct.
Speaker:So how do we hone and
Speaker:honor that gut instinct when things seem to be moving
Speaker:faster and faster and faster?
Speaker:We make choices. We recognize that we're
Speaker:always exactly where we're meant to be. We
Speaker:recognize that there is always something to be learned,
Speaker:even when there are moments of high resistance. Sometimes the
Speaker:lesson just takes a little longer. And most importantly,
Speaker:we always have a choice. If we're here in this room
Speaker:together, most of us are not dealing with poverty.
Speaker:We are dealing with building the next generation.
Speaker:And as we do that, it is easy to forget the little stuff.
Speaker:So just one more question. How many of you remembered to brush your
Speaker:teeth this morning? Excellent, thank you.
Speaker:That is the level of health and well-being that
Speaker:we can go to. I got
Speaker:to 38 and
Speaker:achieved all of my professional goals. I
Speaker:got it all. I wanted to work in 3 big countries:
Speaker:Singapore, the United States, and China. I got it all. I wanted to run
Speaker:an office. Overseas, and I wanted to earn the
Speaker:job, not because I checked a certain box. I did
Speaker:get it, and it was the best job I've ever had. So
Speaker:22 years, 20 20, jobs, sorry,
Speaker:22 years, 20 bosses, 15
Speaker:jobs from analyst to vice president,
Speaker:4 major companies, 3 countries,
Speaker:1 college degree, 1 happy marriage, a
Speaker:ton of memories. So what do you do when
Speaker:you crash? Because you've already done
Speaker:it all. And that first crash was actually when I caught COVID.
Speaker:I did all the right things, all the vaccines, all you the, know,
Speaker:masking up, staying away. And yet I remember coughing
Speaker:my lungs out. To the point where I was wondering, why am I still here?
Speaker:know, You I've, I've fulfilled my life goals, my
Speaker:life mission.
Speaker:Somebody else should take my place. Somebody should not lose their
Speaker:grandmother or grandfather through that terrible disease.
Speaker:Why am I still here? That would be the moment I
Speaker:started learning about the power of questions and
Speaker:slowing to speed slowing down so that I
Speaker:could understand the question and just be open to how
Speaker:the answers kept showing up.
Speaker:Crashing meant that I found myself
Speaker:unable to get up one morning, the night before I
Speaker:was supposed to fly to a leadership meeting, and I had never missed a leadership
Speaker:meeting before. But this time was really interesting. There was a
Speaker:knowing, my gut was telling me this is the beginning of the end.
Speaker:Because I did not make conscious choices to take myself off the
Speaker:treadmill, the treadmill was going to throw me
Speaker:off, or in my case, I could not get out of bed.
Speaker:Multiple doctor's visits later, it led to a surprise
Speaker:sabbatical. I had wanted the backpack kind, you know,
Speaker:travel around the world, more stamps on my passport. But
Speaker:sabbatical brought me into silence. And it was in
Speaker:silence and studying
Speaker:that I got to reconnect with the vital signs
Speaker:of the small stuff, like the brushing your teeth. That
Speaker:if you took deep breaths,
Speaker:you get 18% more oxygen. Simply, we have to
Speaker:breathe. In fact, we're being breathed, aren't we?
Speaker:It's not something we can turn off. We can hold our breath. I think the
Speaker:longest human record is 11 minutes,
Speaker:but not beyond that. We get our breath taken away from us when
Speaker:we are complete in our assignment.
Speaker:I also learned about moving joyfully.
Speaker:Moving joyfully isn't about punishing your body.
Speaker:It is about respecting what it can hold respect it
Speaker:and what it can do, that you deserve
Speaker:good health because you moved your body joyfully.
Speaker:So I hope you consider that additional
Speaker:frame, that you don't just have to move because
Speaker:you have to, but it is with joy that you get to move. After
Speaker:all, this is how you got here, right? Chewing
Speaker:slowly. This is the simplest way to explain
Speaker:it. If you take your time to chew your food—
Speaker:some of you, the data ones in the group, like to count, so count to
Speaker:40. For the ones in the group that do not like to count,
Speaker:just get your food to smoothie quality before
Speaker:you swallow it. Yes? Thank you. Thank you for
Speaker:staying with me. It is really important because when you don't do that,
Speaker:meaning the enzymes in your mouth are not doing the work they
Speaker:are meant to do, then guess what? Your stomach has to
Speaker:compensate. This is where some of that reflux situation
Speaker:happens. When you inhale your food, when you're so proud that you eat faster than
Speaker:the other person, your stomach is about
Speaker:the size of your fist. Take a quick peek at your fist.
Speaker:Right? This is where then the stomach has to compensate for what the mouth
Speaker:didn't do. Not efficient at all.
Speaker:Sipping water. Most of you know that a lot of our bodies are
Speaker:made of water, somewhere between 50 and 70%, so we need to put water in
Speaker:it. It moves all the good stuff, it also moves all the bad stuff out,
Speaker:and most importantly, don't chug your water, 'cause it'll come right out,
Speaker:it'll create hormonal imbalance. Make sure you drink your water, but
Speaker:just sip it. There's a lot of water available, please intentionally
Speaker:sip. Water to stay hydrated and whole.
Speaker:Eating mindfully— thank you, Chad, for a beautiful buffet spread that
Speaker:includes all colors of the rainbow. And that is really
Speaker:important. You don't have to be able to spell fancy science words
Speaker:to recognize you make choices. The number of
Speaker:colors you can get on your plate from fruits and vegetables will keep you in
Speaker:a good place. The choice to eat
Speaker:vegetables first followed by your
Speaker:proteins, then your starches, and
Speaker:then your dessert— so don't skip dessert, just eat it last— actually
Speaker:helps you because the vegetables
Speaker:go in as fiber and they keep you
Speaker:full for longer. It really is that simple.
Speaker:You don't need a gym membership to nurture your well-being.
Speaker:Sleeping gratefully. Sleep isn't
Speaker:a burden. It's actually sacred time.
Speaker:It's sacred time for your mind to go recharge while your body does its
Speaker:actual work, where your body takes all the good and all
Speaker:the bad, processes it, and helps you keep what supports you
Speaker:and lets go of what no longer serves you.
Speaker:So, The science that I hope to leave you with is really
Speaker:that simple, as simple as brushing your teeth. Breathe deeply. You can do
Speaker:that with your eyes open, even without your eyes closed. Move
Speaker:joyfully. Even today, move— as you move from room to room,
Speaker:be intentional, move with a smile. Chew slowly.
Speaker:I think enough said. But chewing slowly also allows you to listen to the person
Speaker:that you're talking to. And listening deeply is a lost art.
Speaker:And listening deeply is at the heart of our health and well-being.
Speaker:Sipping water, I won't belabor it. Thank you for sipping a
Speaker:drink. Eating mindfully and sleeping
Speaker:gratefully. I hope you will remember these, and I hope you won't
Speaker:underestimate these as you then find the bits and
Speaker:pieces that resonate regardless of which generation
Speaker:you identify with, whether you're a parent or a child.
Speaker:So burnout happens when you start feeling
Speaker:that Sunday scaries or the fact that
Speaker:you just have this dread going into a meeting or a presentation.
Speaker:And it is a warning sign when vacations are no longer sufficient.
Speaker:I think it is a big watch out.
Speaker:Ever take a vacation from a vacation?
Speaker:The ones with families, I think you know what I mean. So
Speaker:I invite you all, as you move into the fall
Speaker:and as we move also into family and
Speaker:community seasons of Thanksgiving and gift-giving, to
Speaker:first take care of yourself so that you can be in integrity
Speaker:to then take care of others. Because burnout ends at
Speaker:the start of conscious leadership, and that leadership
Speaker:is of yourself, then
Speaker:for others.
Speaker:So let me ask you, what do you want for your health, your
Speaker:wealth, and your relationships?
Speaker:If you can put two words to. It.
Speaker:Your health, your wealth, and your relationship.
Speaker:Get strong, diversify investments,
Speaker:quality time. It really is that simple.
Speaker:I invite you as you connect, learn, celebrate,
Speaker:and recharge at Elevate,
Speaker:to carve out a few moments for yourself, in fact, right now,
Speaker:as you then turn to think about what do you want
Speaker:for your power, purpose, and prosperity.
Speaker:Slow Down to Speed Up was gifted to me one day when I
Speaker:huffed and puffed into my vice president's office 'cause I was really mad as a
Speaker:young manager about how long it took to make decisions. I'm like, what's
Speaker:going on? Like, we've gotta get a move on it. He heard
Speaker:me out and then he said, slow down to speed up. And then he asked
Speaker:me to read the founder's biography
Speaker:for wisdom. That
Speaker:phrase stopped me in my tracks and has since come to
Speaker:encompass the wholeness
Speaker:that is my health is my power.
Speaker:Ever considered how the heart
Speaker:is the first organ to really be significant and develop
Speaker:when lives come into this earth and where we're always
Speaker:listening for heartbeat? Sometimes in the
Speaker:bigness of our jobs and our titles and our confidentiality clauses and our
Speaker:M&As, We forget that
Speaker:we're not alone, that our heartbeat
Speaker:and our breath are gifts that we have gotten
Speaker:and that we get to hold in our
Speaker:biodegradable spacesuits.
Speaker:The power of our health is important because it is
Speaker:our integrity that then allows us to live into our purpose.
Speaker:It's no coincidence that there is a "you" in the word purpose,
Speaker:right? Our purpose, our wealth, our
Speaker:wealth of energy, our wealth of money, our wealth of
Speaker:skills. Purpose is about
Speaker:stewardship.
Speaker:So how can we steward the
Speaker:resources given to us that is our wealth,
Speaker:for the relationships that we care about, which is a
Speaker:state of well-being, prosperity.
Speaker:And relationships are not just about the person across
Speaker:the table or on the phone. The relationship is also with
Speaker:yourself. What is the relationship you have
Speaker:with yourself? Can you, do you,
Speaker:like the person in the mirror? Have you smiled
Speaker:and said hello and thank you to the person in the
Speaker:mirror? That
Speaker:relationship is key as you launch
Speaker:from today gradually back into your
Speaker:teams, as you rethink productivity and you challenge norms.
Speaker:What if all the stress is happening for
Speaker:us, not to us?
Speaker:What happens when we apply technology with the
Speaker:perspective of it is power with,
Speaker:not power over?
Speaker:And what if we looked at generations as, isn't it
Speaker:extraordinary that there are about 5 generations in the
Speaker:workspace? There is so much untapped
Speaker:wisdom. Because we are
Speaker:same same and different. Remember
Speaker:how many of us identified as parents, as you plant, know,
Speaker:fans, and as pet owners? If we look to our
Speaker:similarities while honoring our differences,
Speaker:we'll be surprised.
Speaker:Speed without clarity leads to waste, but one of the things they
Speaker:don't tell us when we're leading transformation so that we don't spend enough time
Speaker:on is the concept of unlearning.
Speaker:What are you unlearning as
Speaker:you lead through change, as you slow down to speed up?
Speaker:Here's a fun one. Is the pain or the work
Speaker:you're going through, are you a lobster
Speaker:that is just breaking out of its old shell and coming into its
Speaker:new shell because it has grown? So you're
Speaker:still a lobster, just going through the shell-breaking piece, which is
Speaker:painful. Or are you going through a
Speaker:state change? Are you a caterpillar
Speaker:that suddenly decides that, okay, I'm you done, know,
Speaker:hanging out outside, I need this cocoon around me,
Speaker:and I just feel like creating a cocoon, and you come out on the
Speaker:other side as a butterfly? The state
Speaker:of unlearning is within the cocoon, where the butterfly
Speaker:completely dissolves into essence,
Speaker:imaginal cells is the term they use, to then come out
Speaker:on the other side as a butterfly. There is a reason that even
Speaker:though it's the same life cycle, that it has two names, because it is two
Speaker:states. So I invite you all to
Speaker:think about What might you unlearn? First
Speaker:yourself, then your teams, then with your customers and your
Speaker:communities as you navigate business
Speaker:at the speed of business.
Speaker:Connection, collaboration, curiosity, essential ingredients
Speaker:as you go through the unlearning process because it is uncomfortable.
Speaker:And can you sit with the discomfort?
Speaker:You can use your breath,
Speaker:drop in and listen, practice listening deeply, not just actively,
Speaker:right? Listening deeply is
Speaker:simply listening to listen without the desire
Speaker:to fix or respond. Listening
Speaker:actively is a skill that you listen
Speaker:and you reflect and you want to respond. You want both
Speaker:to bring alive connection, collaboration, and
Speaker:curiosity.
Speaker:No significant success is possible without
Speaker:teamwork. I
Speaker:invite you to take a moment to just think
Speaker:about the last time you named the
Speaker:strengths of your team, You made
Speaker:an investment in the strengths of your team and
Speaker:celebrated.
Speaker:I hope you have them. I'd love to hear them.
Speaker:And when we go to break, I hope you share them with your table.
Speaker:Because this is what it's all about, isn't it? It is the future of
Speaker:humanity. And all of you
Speaker:are leaders in an industry that
Speaker:builds legacies, not just in
Speaker:the buildings, the design, the roads, the railways.
Speaker:It's in the lives. It's in
Speaker:what these spaces hold, which is
Speaker:essentially human. Potential. All of
Speaker:you do the work in creating spaces and
Speaker:places that hold human potential.
Speaker:That's an incredible work to be part of.
Speaker:So how can you slow down to speed up
Speaker:with power, purpose, and prosperity.
Speaker:And if slow down to speed up isn't quite your jam,
Speaker:maybe a different acronym might work. So, PACE
Speaker:to build. Pause to breathe.
Speaker:Align with your intentions. Make conscious
Speaker:choices. Be present in all of it. Elevate.
Speaker:What do your choices elevate? Then breathe,
Speaker:understand the choices you have made, integrate,
Speaker:come into your body,
Speaker:lead and deliver for yourselves
Speaker:and the world. Thank you for your time.
Speaker:Thanks for tuning in to the Zweig Letter podcast.
Speaker:We hope that you can be part of elevating the industry and that
Speaker:you can apply our advice and information to your
Speaker:daily professional life. For a free digital subscription
Speaker:to the Zweig Letter, please visit thezweigletter.com/subscribe
Speaker:to gain more wisdom and inspiration. In addition to information
Speaker:about leadership, finance, HR, and marketing
Speaker:your firm. Subscribe today.