Shownotes
Who, or what, has the ability to really make or break an Expedition Passenger’s experience? According to Ben Lyons (CEO, EYOS Expeditions) and Lisa Kelly (Deputy Executive Director, IAATO) it is the relationship between and Expedition Leader, and an Expedition Captain. The people on the front line, making the snap decisions about where to go next, or to leave port a little earlier than planned to make it to the next stop in time for an incredible experience.
Ben and Lisa have worked together previously in these roles, and here they dive into how they got involved in the industry, how the partnership can make or break a guests experience, and some of their favourite memories of Expedition Cruising.
Ben will lead an interactive workshop on Becoming, and Staying, an Expedition Destination at Seatrade Cruise Virtual: Expedition Cruising, on the 8th and 9th of March. To take part in the workshop, and see more Expedition focused content, tap here to register now!
