Artwork for podcast Creating the World's Best Client Experience
3 Thoughts on Changes in Customer Spending Habits
Episode 7325th July 2024 • Creating the World's Best Client Experience • Alison Katschkowsky
00:00:00 00:22:29

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Join Alison as she shares about the evolving service-based industry and the importance of adapting business models to meet changing consumer preferences. She explores key trends such as the demand for unique customer experiences, shifts in consumer spending habits, and the value of providing easily accessible entry points for customers.

Alison's insights underscore the need for businesses to prioritize customer experience, diversify offerings, and remain responsive to market trends to succeed in today's dynamic service landscape.

HIGHLIGHTS:

3:06 Trends Affecting In-Person Businesses

6:12 Impact of Changes on Direct Sales Companies

11:57 Transition to Affiliate Models

16:34 Shift in People's Spending Habits

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