Today in health.
Speaker:It, the story is top of mind for healthcare.
Speaker:CIO is a top five list based on my recent interviews today.
Speaker:Our final item in the list and our final episode for 2021 number five caravan news.
Speaker:My name is bill Russell.
Speaker:I'm a former CIO for a 16 hospital system and creator of this week in health.
Speaker:It a channel dedicated to keeping health it staff current.
Speaker:And engaged.
Speaker:If you are listening to this show, you are already signed up for our new channel
Speaker:this week health news for next year, we will have the today show this show that
Speaker:you're listening to and the news day show on this channel, but we have a lot of
Speaker:other great content for you next year.
Speaker:This week in health, it, the podcast with the red background
Speaker:and a picture of me on the cover.
Speaker:We'll become this week health conference on that channel.
Speaker:We will have the conference that never ends keynotes every Friday and
Speaker:solution showcases and deep dives.
Speaker:I'm already starting to record some of the January episodes for keynote.
Speaker:And we have some great guests on the show and we're going
Speaker:to do it a little different.
Speaker:We're going to be narrowing the conversations down a little bit,
Speaker:get a little deeper on a few topics.
Speaker:Instead of going wide with all of our guests, then we will have two new channels
Speaker:this week health academy, where we will have a new show called insights.
Speaker:I've been told that listening to our content is one of the best ways
Speaker:for someone to get up to speed.
Speaker:On the topics that are relevant in health it, and toward that end, we packaged up
Speaker:some of our best moments on insights and boiled them down to 10 minute episodes.
Speaker:You can listen to them three times a week.
Speaker:On that channel.
Speaker:Finally, we will have this week health community.
Speaker:This is a channel by you and for you.
Speaker:We are creating a place where we are launching the podcast, careers of health.
Speaker:It practitioners.
Speaker:We will produce shows for guests like Craig Richard Ville.
Speaker:He's going to host a show and Angela Russell data scientist
Speaker:is going to host a show.
Speaker:And many more.
Speaker:The show on that channel, this week health community, is called town hall.
Speaker:It is where we will take turns with the microphone.
Speaker:This should be a blast.
Speaker:I'm really looking forward to it.
Speaker:If you haven't signed up for all four channels, turn off your
Speaker:podcast right now and subscribe.
Speaker:That's right.
Speaker:I mean, you had mark stopped the run right now.
Speaker:Sarah Richardson, stop on your Peloton right now.
Speaker:Sushi.
Speaker:Stop walking your dog and just take one minute Take a break.
Speaker:Look it up and subscribe, then get back at it.
Speaker:The rest of you follow
Speaker:Ed sarah and sue's lead and sign up right now.
Speaker:If you need a little help finding them.
Speaker:Although you should be able to find them with a simple search on
Speaker:apple, Google, Spotify podcasts, as well as overcast and other players.
Speaker:You can also go to this week health.com click on the shows or
Speaker:the subscribe page, and the links will take you where you need to go.
Speaker:All right.
Speaker:Let's talk caravan news.
Speaker:Before we do that, let me remind you what we are doing.
Speaker:I hung out with a bunch of CEOs over the last couple of months, and one of
Speaker:the questions I asked each of them was.
Speaker:What is top of mind?
Speaker:What's top of mind for you right now.
Speaker:At the end of this year and going into 2022.
Speaker:And from that input, I created a top five list of the things which
Speaker:are top of mind for healthcare CEOs.
Speaker:And they were in this order, number one, labor, and we covered this on Monday.
Speaker:So five episodes we did Monday, Tuesday, Wednesday, Thursday, and
Speaker:today is Friday with caravan news.
Speaker:So Monday was labor.
Speaker:And that was talking about the battle for staffing and it's
Speaker:getting pretty intense out there.
Speaker:There's a shortage.
Speaker:Of really good.
Speaker:It labor and there's also a shortage in clinical labor.
Speaker:And that is creating a challenge.
Speaker:So that's number one on their list.
Speaker:Number two is cybersecurity for obvious reasons.
Speaker:We covered that on Tuesday, Wednesday, all things digital, right?
Speaker:So every CIO has a digital story or a digital project.
Speaker:That they're looking at that is right around the corner.
Speaker:Yesterday or Thursday, we looked at automation.
Speaker:And I had fun with automation and did a bunch of research talked to some
Speaker:people before I did that episode.
Speaker:And so give you a little bit more content than I normally do.
Speaker:Around that topic.
Speaker:And then today is care venues.
Speaker:What can I tell you about caravan news?
Speaker:CEO's are being asked to stand up care in different places and in different
Speaker:ways than we have ever been asked before in partnership with colleges and high
Speaker:schools in standalone retail spaces.
Speaker:In partnership with dental and mental health in the home, in the workplace
Speaker:care anywhere with telehealth, from anywhere in the existing workflow
Speaker:or developing new workflows, make it seamless for the clinician,
Speaker:make it seamless for the patient.
Speaker:Okay.
Speaker:Ready?
Speaker:Go.
Speaker:You've probably already received some of these requests or at
Speaker:least heard about some of them.
Speaker:And let me tell you how I'm thinking about this.
Speaker:This is a trend that goes back about a decade and the pandemic acted as a
Speaker:catalyst to accelerate this activity.
Speaker:Because it goes back a decade.
Speaker:I know that this is a sustainable trend.
Speaker:It's here to stay.
Speaker:Because it is here to stay.
Speaker:And I don't know where I'm going to be asked to stand up care.
Speaker:Next.
Speaker:I look to break these things down into core elements of delivery of care.
Speaker:Or building blocks and fundamental platforms that can be mixed and
Speaker:matched to develop new offerings in the community, regardless of where
Speaker:I'm being asked to stand it up.
Speaker:All right.
Speaker:Let me give you a little more background.
Speaker:What are we talking about when we're talking about
Speaker:building blocks and platforms?
Speaker:Let's talk about a building block, a building block might be something
Speaker:like a digital front door, right?
Speaker:It's going to have scheduling communication channel of some kind
Speaker:easily accessible information to reduce the friction.
Speaker:Of the patient interaction.
Speaker:There should be a communication platform that acts outside of the
Speaker:digital front door, but is integrated into the digital front door.
Speaker:Why because you will, you use that comm platform in a bunch of
Speaker:different applications, alerts, rescheduling, MedAdherence,
Speaker:and patient to clinician communication to name a few.
Speaker:If you don't do it as a platform, you will end up with 10 of these
Speaker:things baked into various systems.
Speaker:That is inflexible it's expensive to maintain and it's expensive to administer.
Speaker:You will need medical devices of all kinds.
Speaker:And these will vary based on care venue and specialty.
Speaker:When this is the case, you're going to find that you want standard practices to
Speaker:collect information from these devices.
Speaker:There's going to be a whole bunch of them.
Speaker:You can't really identify all of them upfront.
Speaker:And so there's going to be new ones constantly coming on.
Speaker:So you're going to want a way to collect information from these devices
Speaker:and filter it to a system of record, which actually is a platform in itself.
Speaker:If you think about it.
Speaker:When collecting information from clinical devices, I look for tools that have a
Speaker:track record of integrating with new devices quickly and completely think
Speaker:things like capsule or I accurate.
Speaker:. You'll want standard equipment for various builds the beds or exam room equipment
Speaker:should be standardized and identified well before the request comes in.
Speaker:Th think about it like Southwest airlines, right?
Speaker:They keep costs down because they use seven 30 sevens.
Speaker:Train your pilots on a 7 37 and they can fly almost any aircraft in the fleet.
Speaker:NASA with other airlines training costs are higher.
Speaker:The pilot flexibility is a lot less.
Speaker:So.
Speaker:Southwest ends up being one example of a company that lives by standards.
Speaker:And because they do, they reduce their costs of maintenance, training and fuel.
Speaker:Just to name a few.
Speaker:Another example of what I'm talking about is Edward Jones.
Speaker:And I'm fairly familiar with this because they were St.
Speaker:Louis company.
Speaker:And I did some work with them.
Speaker:There's an Edward Jones office and every small town.
Speaker:When everyone else in wealth management was moving away from offices.
Speaker:Edward Jones put a strategy together to put up an office in 60 days
Speaker:from inception to staff the office in 60 days, functioning making
Speaker:phone calls, meeting with clients.
Speaker:This catapulted them to the forefront of the industry.
Speaker:Everyone else saw digital as an opportunity to reduce costs,
Speaker:get rid of their real estate and tap into new markets.
Speaker:All of that was true, but they left their core business wide open and Edward Jones.
Speaker:Capitalized.
Speaker:They had a warehouse full of pallets, organized by desk.
Speaker:They would identify the number of people they were going to hire for an office
Speaker:real estate would swoop in and sign a lease and the palace would go out.
Speaker:Teens would be sent onsite and they became experts at standing up a new office.
Speaker:And why not every pallet was the same.
Speaker:Every printer, every router, every switch, every phone, the same
Speaker:pre-configured and ready to go.
Speaker:We have to get to that level of efficiency in standing up new care venues.
Speaker:Perhaps there are multiple standards for the home for retail clinic and for.
Speaker:I don't know, maybe a retail partner space of some kind.
Speaker:Only, you know, your market and the different types of care venues.
Speaker:But then look for the standards that you can establish.
Speaker:Look for the commonality that you can establish and then put platforms in place.
Speaker:That's going to be able to serve all of those care venues.
Speaker:We should be able to roll these out as our system requires us to
Speaker:with middle labor and training.
Speaker:It's about identifying the building blocks and putting the platforms in place.
Speaker:All right.
Speaker:That's probably enough for care venues since this is the last show of the year.
Speaker:I wanted to take a few minutes to say thank you for listening to this show.
Speaker:I wasn't sure if it was going to be worth it for me to do this show, it's about
Speaker:one hour to an hour and a half of my day.
Speaker:Depending on the topic, but we built it and you started to show up.
Speaker:We are moving towards about 150 downloads per episode, which is above the target.
Speaker:We set when the year began, we did about 240 episodes, which
Speaker:is also above the target we set before the year began as well.
Speaker:And I'm just thankful.
Speaker:I'm thankful that you showed up.
Speaker:I'm thankful for the notes that I got.
Speaker:I'm thankful for the people.
Speaker:Especially who send me stories that is really helpful.
Speaker:When you send me a story and say, Hey, can you talk about this?
Speaker:Or this is really relevant for me.
Speaker:I'd love to hear what you have to say about it.
Speaker:That's a, that is one of the.
Speaker:Most encouraging things for me when I get those notes.
Speaker:I'm going to take a few weeks off and come back renewed for the new year.
Speaker:I wanted to just end the show by saying thank you for a great 2021.
Speaker:And I look forward to connecting with you again in 2022.
Speaker:That's all for today.
Speaker:If you know someone that might benefit from our channel,
Speaker:please forward them a note.
Speaker:They can subscribe on our website this week.
Speaker:health.com.
Speaker:They can hit the subscribe button.
Speaker:But they could also just go out to where they listen to podcasts
Speaker:search for any of our new channels
Speaker:. This week held conference this week health academy, this week health news.
Speaker:And this week health community look for this week health,
Speaker:and I think you'll find them.
Speaker:There you go.
Speaker:We want to thank our channel sponsors.
Speaker:For investing in the show, investing in our mission to develop the
Speaker:next generation of health leaders.
Speaker:VMware Hill-Rom starboard advisers, McAfee, and a Rubin networks.
Speaker:Thanks for listening.