Join host Karlie Huckels in this short episode of Trades, Tools & Talks as she explores how O'Brien Electrical in Granville, an Australian electrical contracting business, revolutionized their workflow with Simpro software.
Transcripts
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This is Trades, Tools & Talks, A podcast powered by Simpro.
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I'm your host, Karlie Huckels.
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In this episode, we're shining a spotlight on O'Brien Electrical,
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a leading industry player that has harnessed the capabilities of Simpro
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to revolutionize their operations.
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Let's dig in and uncover their journey towards electrifying
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efficiency in how Simpro has become an integral part of their success.
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Hi, I am Jacqui Sheriff from O'Brien Electrical Granville.
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I'm the general manager.
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We started our business in 1998, so 24 years ago.
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Just myself, my husband, and a van, and that was it.
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So we did everything from our home.
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Lots of hours of paperwork, late nights, pin boards, and
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notice boards and job sheets.
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We were introduced to the Simpro package and software and that just seemed
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to fit perfectly with our business.
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It gave us support online.
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It was easy to manage, easy to use, and we were able to transfer
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all our existing data into Simpro, and it became a seamless process.
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Before we had Simpro, we worked with a server-based job management system.
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When we moved to a cloud-based system, we could really see the difference.
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It saved time, it saved processes, allowed us to work anywhere we like.
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We can travel.
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We've just been to Ireland and we were able to work while we were there.
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We've got employees in the last two years who've had to work from home
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because of Covid, and they've been able to work seamlessly because
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of the systems that are in place.
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Allowing our staff to work to the best of their ability means
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giving them autonomy in their jobs and the tools that they need.
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The mobile app and the desktop program work together, so our staff in the field
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and our service manager in the office are able to connect with each other and their
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jobs are transferred seamlessly, and it just gives us a great deal of flexibility.
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They can see what their day looks like before they leave home.
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They can get to a job site and know exactly what they have to
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do and all the information is there in the palm of their hand.
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We've got a really great team.
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We've got a a successful business.
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Just watching it grow from a one man show to having now 12, 13 employees
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and, um, being able to look around the city and see the things that
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we've worked on is the real highlight.
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Want to learn how Simpro can help your business thrive?
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Check out our website today.
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Thanks for listening to Trades, Tools, & Talks, the Simpro
