Artwork for podcast The Art and Science of Difficult Conversations
How to address underperformance when the employee is a friend (Part 2 with Ashley Cox)
19th May 2026 • The Art and Science of Difficult Conversations • Chris Wong & Lucie Tesarova
00:00:00 00:20:58

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In our follow up to last week’s episode, Ashley and Chris continue talking about navigating difficult conversations, especially when dealing with friends or family in a professional setting.  Especially when they start bringing things back up or get more defensive, it can feel like you’re on the edge of losing an employee AND a friend.  Hear how Ashley walks us through:

-          How to address underperformance in friends or family.

-          How to maintain your humanity to be an effective leader.

-          How to set clear boundaries and expectations prevent future conflicts.

-          How to use empathy and understanding to resolve issues with friends or family.

-          How to take ownership to turn problems into opportunities for growth.

 

About Ashley

Ashley Cox, PHR, SHRM-CP is a leadership mentor for ambitious women business owners who have a team but no time. She empowers them to become courageous and confident leaders, and build high-performance teams they can trust and rely on (without constantly chasing them to get things done). Ashley is also a sought-after speaker, author of the book Transform Your Stories, and host of The Impact Ripple Podcast

 

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