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8. How does a co-founder COO survive and thrive?
Episode 814th September 2023 • The Operations Room: A Podcast for COO’s • Bethany Ayers & Brandon Mensinga
00:00:00 00:30:54

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In this episode we discuss the topic of: How does a co-founder COO survive and thrive? Our special guest is Tom Mundy, is the COO of Goodlord which has scaled to over 350 employees, raising more than £50m in capital and turning over tens of millions of pounds.

  • How did you end up being COO? Why was that the right title? 
  • What were the inflection points for your growth?
  • How did you manage to survive for the last 8 years given the ups and downs? 
  • What is your view on mentorship? 
  • What is a good investor and what does it matter? 
  • What is the role of the COO when it comes to unit economics? 
  • How have you dealt with burnout? 
  • Given you were learning on the job, how did you think about ownership of functions? 
  • What happened in that first conversation when the new CEO entered the business? 

Biography: Tom started his first business when he was 14 selling fudge at a market stall. He carried on starting businesses throughout university and finally found his calling in tech at the age of 24 where he co-founded Goodlord. During his time at Goodlord as COO he helped the business scale to over 350 employees, raising more than £50m in capital and turning over tens of millions of pounds.



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