Today's discussion centers around the intersection of coaching and personal identity, with a specific focus on how one's background, beliefs, and lived experiences shape coaching relationships. I share insights from personal experiences and address common misconceptions about integrating identity into professional coaching.
00:00 Introduction to Coaching and Identity
00:34 Defining Coaching Intersectionality
04:38 Intersectionality in Coaching
05:33 Navigating Identity in Coaching
08:03 Affinity Bias in Coaching
11:18 Lived Experience and Coaching
12:37 Context and Socialisation in Coaching
17:34 Intentionality in Choosing a Coach
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Hello folks and welcome to another
episode of After The Hustle.
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:Today I want to talk about something that
almost feels like a question that has
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:gone unanswered, um, definitely by me,
but I think just in general, um, something
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:that I think we should be considering
when it comes to engaging in coaching
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:services, um, deciding who to work with as
a coach, but also, um, Just thinking about
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:how we engage with others in general.
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:Um, and ultimately, this episode is
either going to be called Coaching an
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:Identity or Coaching Intersectionality.
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:Okay?
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:Intersectionality.
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:Which is something that I made up,
like, as a phrase that goes together.
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:Right, just to be clear, like you're not
going to Google it and find some journals
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:and research on coaching intersectional.
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:You might, I don't know, my
hope is there is more research
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:into this space as time goes on.
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:But ultimately it stems
from a conversation that I
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:had many, many years ago.
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:Um, and this was at an event when I was
explaining what I do to someone, right?
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:Um, and this was after we
had a conversation about my
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:Christianity and my faith.
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:Um, and they basically asked, how
does being a coach work with God?
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:Um, you know, in terms of like,
you sound like you're someone's
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:guru and stuff like that.
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:Like that was, that was the kind of rabbit
hole that they were going down, that
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:like, I tell people what to do type vibe.
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:And you all know that
that's not my vibe at all.
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:And then ultimately I shared with
her that it's different, right?
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:Having a conversation and
reflecting on what you think your
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:own solutions can really easily
lead to your own decision to pray.
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:Like that's a perfectly
acceptable outcome for anybody.
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:Right.
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:And when I say pray, I use
that as like an insert your own
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:spiritual practices, if any, right.
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:But coaching doesn't block off.
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:you having that part of your
life, having those values, those
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:beliefs, um, those practices.
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:In fact, it's very complementary to it.
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:You know, and I mentioned, you
know, at the end of the day, right,
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:reflective practice of any kind works
really, really well because bottom
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:line is I'm not guru, not priest.
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:Yes, I do teach a mentor.
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:in, in a lot of my services, but
by no means am I wanting folks to
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:really submit to my guidance, um,
in the way that they maybe would a
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:holy text or faith or spirituality.
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:And in fact, if I find somebody who
feels that way or approaches me in that
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:way or builds, builds that professional
relationship in that way, I actually
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:see that as a really huge red flag.
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:A huge part of my work and my
attraction to coaching is that it
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:put us back into our sovereignty.
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:Over our lives and how we choose to
live them and my role is to really help
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:people to amplify that right many of you
will hear me talk about You know, the
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:fact that we're socialized to give our
power away, we're socialized to give our
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:decision making our thoughts away and
refer to everyone else but ourselves.
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:Right.
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:Um, and when I talk about that, I think
there's a huge part where people can
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:think that means that I am discounting.
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:I'm saying that you shouldn't listen
to, um, your spirituality or your
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:faith in the same way that you maybe
shouldn't listen to maybe an overbearing
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:lecturer or a parent who wants to
emulate you in their image or, you
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:know, all of those sort of things
and it's very, very different, right?
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:And I say it from my perspective and
my understanding of, um, of a lot of
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:faiths, right, around the world is that
there is an element of God being above
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:us or this, you know, the, the universe
or whatever you want to sort of describe
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:it as being above us and then, um,
next in line is us as humans, right?
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:We were given dominion
over the earth, etc, etc.
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:You can find so many different holy texts
that just talk about, Us being more and
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:more intentional in our lives because we
have been given the huge responsibilities
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:to really care for this earth, the
planet, the people on it, etc, etc.
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:And again, I'm trying to share this
in a very agnostic way because we
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:reall like the reality is, regardless
of whether you are, um, a fan of
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:organized religion, um, whether you
describe yourself as more spiritual than
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:religious, uh, whether you don't believe,
um, and you identify as an atheist,
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:like, It's, it's all good with me.
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:Like it's all the same.
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:I just want to put it, I want to put it
in context as to where that sits in terms
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:of a coaching relationship, but also be
very honest about where I sit, um, as a
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:coach who has worked with people who don't
identify as being spiritual or religious,
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:um, all the way to people who, identify
as being Christian, identify as being
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:Muslim, identify as being Jewish, right?
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:All of these things, it doesn't combat
and I see no reason why it should.
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:And ultimately when it comes to my
use of the word intersectionality,
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:I love it because um, it's really
the layering of our identity and
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:this was a term that was coined and
researched really heavily by Dr.
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:Kimberley Crenshaw, um, and
she observed so many different
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:instances of seemingly, you know,
same, same, but different people.
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:And I said that with
air quotations, right?
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:Experiencing life differently due
to a facet of their identity, right?
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:And a lot of her work looked at how
white women versus black women, um,
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:faced the criminal justice system and
got, you know, completely different
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:sentences for exactly the same crime.
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:And she also just reflected on her
experience as a black academic versus a
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:black woman who isn't in academia, right?
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:And how she's treated, how
she moves through the world.
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:And when I think about this concept,
I think it's important to uncover
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:what this also means for coaching and
what it has meant for coaching, right?
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:And even though I've opened talking
about a layer of my identity being
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:my faith, we can talk about so many
different areas of, you know, my
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:identity, because I can only speak from
my experience, but, you know, insert
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:your own there in these examples, right?
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:The reality is I navigate the
world as a black woman with ADHD.
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:This means that I tend to attract
clients who relate in some way,
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:although I have never actually specified
gender, race, or, um, gender identity.
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:You know, any other sort of
identity inside my content.
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:I do share perspectives from my
own, I do share my pronouns, etc.
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:Um, But it's something that I think
is kind of there but not spoken about.
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:Um, and I think, especially as we
kind of approach this area where I'm
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:seeing a shift in the industry towards
a lot of people becoming certified as
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:neurodiversity coaches, ADHD coaches.
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:And again, I feel like this is just an
extension of people, you know, being
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:coaches for women, coaching for Christian.
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:Right, it's the same thing as
somebody saying I'm a coach
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:for a particular identity.
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:I think there's also something to
be said for those of us who choose
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:not to specify a specific identity
in our work and what that then means
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:for the people who work with us.
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:But also more than anything, I want
it to prompt thought in how you
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:decide who you decide to work with.
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:And I say that knowing that I may
finish this episode today and you
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:go, actually I'm never going to
work with that jazz girl again.
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:I'm fine with that because my
mission is all about giving you
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:all the insight that you need to
make the best decision for you.
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:And if I am not the best coach
for you, that's all, heck, I will
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:introduce you to somebody, right?
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:And I think it's a similar journey that we
take when we, um, look at therapy, right?
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:I know when I was looking for a
therapist, I wanted one who understood
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:ADHD, not just neurodiversity, but ADHD
in general, so that they would have
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:some built in compassion towards my
experiences and how my brain is wired.
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:This is not me saying, Oh, I
want a therapist, who has ADHD.
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:No, because by and large, By no means
do you need to have the lived experience
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:to be able to extend compassion.
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:If that was the case, we'd be in
a very sad state as, humanity.
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:Um, but I want to know that you've
done the work to understand.
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:You've done the work to really
reconcile it within your work.
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:You've done the work to make a safe
opening for me, within our work together.
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:So there's three things that came to mind.
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:Um, and, ways that you can think
about the role your identity plays
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:in the support that you receive,
both in life, but also career, right?
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:I'm going to talk from the
position of a career coach.
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:So the first thing is
affinity bias, right?
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:And you may have heard of this within
your bog standard DEI bias training at
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:work that everyone is forced to, uh,
go through in some way, shape or form.
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:Um, conversation for another day for sure.
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:But ultimately the reality is we all
tend to like people like us, right?
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:And affinity bias means that, you
know, a picture of me versus one
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:of my maybe white blonde colleagues
may appeal to you differently
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:at a subconscious level, right?
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:And this is something to be
wary of because we exist in
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:a world of smoke and mirrors.
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:And ultimately, if you find yourself
unduly led by this, I want you to sense
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:check that you're not being manipulated
by somebody's, um, branding, right?
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:I've been there, I've done that, I've worn
the t shirt, I looked at that person, I
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:go, you get me because you look like me,
and then entered that space and found that
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:it couldn't be further from the truth.
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:Now, In the previous episode, I spoke
about how intentional I am with my
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:photo shoots and The things that I
speak about the things that I share
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:and all of those things and this is to
share Yes, my story my vulnerability.
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:Oh a thousand percent.
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:A lot of it is brand, right?
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:It's me being intentional about
like what do I want folks to know?
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:about me But there is a big space
that, you know, for me, when I, I
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:work and I move through the world as
a career coach, as somebody who owns
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:a business and establishes a brand
in some way, shape or form, you know,
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:affinity biases, also some of the
reason why you'll see me use diverse
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:stock imagery, for instance, right?
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:So I'm not saying these biases to say,
okay, nobody, everybody should just
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:like choose their coach based on their
coaching school, their certification.
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:That's not what I'm saying
in any way, shape or form.
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:But I'm just saying, um, be mindful of
how that may influence your decision.
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:Right?
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:Okay.
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:You may see a pretty picture and a cute
aspirational home or, you know, they
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:go to Pilates and you go to Pilates.
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:That's cool.
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:We're still going to go
and check references.
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:We're still going to go.
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:and read the sales page.
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:We're still going to have a
chat with them and see if that
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:chemistry is genuinely there.
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:Because again, when we look at a
lot of the things that we can be
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:attached to when it comes to affinity
bias, they don't necessarily play
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:a key role in our work together.
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:Right?
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:So if we talk about, um, my
favorite food or my race or the
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:music that I listen to, right.
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:I told you all love R& B,
always down to talk about R& B.
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:Are we going to spend 15 minutes
in a session talking about R& B?
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:No.
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:Right.
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:That's never going to be center stage.
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:I don't want anybody to choose
me because we can wax lyrical
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:about Jhene Aiko's latest album.
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:That is not the vibe, but it is
almost an ancillary feature, right?
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:It's a thing that you get that
helps you feel more comfortable.
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:It helps you feel more understood.
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:Do you know what I mean?
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:So that's what I'm trying to say
here is when it comes to that, we
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:just want to check in on it, right.
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:Um, what assumptions am I
making about this person?
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:And if they matter to me, we
want to check that they're true.
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:right?
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:We want to check that they're true.
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:Um, so that's just one thing
to kind of think about.
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:So the first one being affinity bias.
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:The next thing is lived experience, right?
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:And this is thinking more about the
conscious side of things, right?
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:You may be more comfortable with
someone who has shared, uh, you know,
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:lived experience or expertise, right?
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:When I sought out therapy, as I mentioned
before, I wanted to work with therapists
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:who are trained in anxiety, depression,
or ADHD, or all three, that'd be a bonus.
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:That's great.
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:Unicorn status.
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:But in my mind, it was a great way for
me to reduce the amount of context I'd
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:have to give or uncomfortable details
that I wouldn't need to explain.
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:For example, a panic attack,
they would know what that is.
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:Hyper focus, right?
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:Uh, overstimulation, right?
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:These are terms that are connected
to my experience of ADHD.
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:These are things that I knew would
be important to my work, right?
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:But on the flip side of it, I'm Jamaican.
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:Does my therapist need to speak Patois?
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:No.
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:So again, as I said with the affinity
bias, we want to be mindful, okay?
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:These lived experiences that I am
attracted to or actually intentionally
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:seeking out, how important are
they to the work that I want to do?
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:Will it allow me to feel
more heard and understood?
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:Will it allow us to skip me feeling the
burden of having to explain or to teach?
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:Or is it just superfluous, right?
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:Is it just vibes?
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:And then the third thing is
context and socialization.
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:Like, can you tell that I did A Level
in Sociology with this other thigh?
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:I feel cute.
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:Anyway, context and socialization.
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:So much of my work really involves
showing and telling high achievers
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:how they can have boundaries.
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:I talk about boundaries.
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:ambition without hustle.
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:This episode, though, this whole podcast
is called After the Hustle, right?
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:We've got goals without guilt.
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:We're all about releasing
all of those things.
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:But ultimately, when this high achiever
is an elder sibling, second or third
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:generation person of color, it hits
different or it doesn't hit at all.
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:And this is because we're
socialized for survival and often
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:boundaries and say no somewhere.
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:So, um, can really feel like you're on
that sliding scale of rude, ungrateful
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:or downright privileged, right?
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:It's a must be nice thing
in the cultural context.
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:And I'm sharing this as a very tangible
example that actually in different
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:cultural contexts and different
socialization, right, the things that
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:I teach, the hill that I stand on, the
soapbox that I stand on can actually be
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:quite an affront to your entire upbringing
in many ways facets of your identity.
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:And so that's another thing that I want
you to consider when it comes to your
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:work with a coach or any, um, I would say
oral therapist or service provider, right?
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:If that matters to you, to get
some understanding, um, of the
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:context and that things will play.
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:And what I'm saying here, right, this is
not me saying only work with people who
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:have the exact same background as you.
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:That's not what I'm saying.
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:What I'm saying is you either decide
that it's important to you that they
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:have a similar lived experience,
or you decide that you are willing
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:and prepared to share insights.
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:Right, because again, even myself as a
coach, I'm always being educated by my
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:clients on techniques and frameworks
and, you know, um, theory and philosophy
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:from different parts of the world
and beliefs and their perspective.
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:I'm being let into their world
and that's something that I
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:see as a privilege and I take.
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:As an honor, um, and I always
soak up with, with a lot of, um,
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:humility, should I say, right?
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:I will never pretend that I know
everything about every culture.
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:And I will definitely be the coach
where you go, do you know what that is?
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:Or have you heard of that?
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:And I will say no, right?
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:I will say no.
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:I won't wax lyrical with you and pretend
that I know what you're talking about.
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:Because it's important for you
to know where you're at in life.
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:you have space to begin and
where my knowledge ends.
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:So what I say with this in terms of the
cultural context and that socialization
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:is to just be mindful, as with the
two before, how important is this
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:to you and is it a tangible thing?
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:that you want to be important to you.
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:So I use the example of being
eldest sibling, second or third
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:generation person of colour.
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:I am an eldest sibling.
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:There are some jokes I'ma laugh at with
you if you're also an eldest sibling.
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:It brings a new dynamic to my perspective.
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:Do I force this perspective
into every session?
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:No, I don't.
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:No, I don't because it's
not required by my client.
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:My sessions are always led by my client.
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:The spaces that we go
into are led by my client.
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:I'm always opening my mouth quite
literally in service to my client.
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:Is this anecdote relevant?
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:Is this supportive?
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:Is this something that you said was
important to you on the consultation call?
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:I have had calls with people.
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:Consultation calls with clients who
have come out straight up and just said,
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:look, I want to work with a coach who
understands what it's like to be the only.
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:in a particular environment, who
understands what it's like to navigate
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:microaggressions and to give me actual
tools to work through it as opposed to
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:some platitude like, oh, just um, you
know, rise above it, you know, when they
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:go low, you go high, all of that stuff.
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:Do you know what I mean?
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:They were very straightforward with
me and it meant that throughout our
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:work, what that did is it gave me
permission to say when this happened
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:to me, Here is the phrase that I use.
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:This is what I said, I felt anger.
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:Oh, a thousand percent, right?
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:And again, this is in service
of the client to exemplify to
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:them that they're not alone.
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:And I know that it is difficult to
be other, to be the token, to be, um,
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:the outlier in a working environment.
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:Right.
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:And again, I'm really clear with people.
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:Um, I don't think I've said it before
on the podcast, but I always say to
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:people, I do about a 70, 30 split.
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:70 percent is pure coaching, 30 percent
you're going to get that mentor, right?
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:If you ask me, Jaz, what would you do?
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:What's your tool?
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:What's your framework?
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:If you ask me for a supportive
resource, you're going to get that.
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:If you ask me for my own experience,
you're going to get that, but
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:you're always going to have to ask
for it because it's your space.
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:And again, I want to make sure
every time I open my mouth,
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:It's in service of my client.
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:So those are the three things I
want you to consider how they are
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:showing up in your pursuit of a
coach or a professional to work with.
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:And again, this isn't to put you off
things, to get a deep mistrust, but it's
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:really to encourage you to be intentional.
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:Be just as intentional as that
person who got on the call and
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:said, look, I want somebody who
has experienced microaggressions.
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:Is it you?
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:Right.
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:And I would have said no, if it was no.
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:But it's been yes, but you know what
I mean, in that sense, because at the
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:end of the day, it's a connection, it's
a relationship, we want to build that
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:trust and that bond and that connection.
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:And again, there are some areas where
we've put it as number one on the priority
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:list when really it's a nice to have.
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:It's a nice to have.
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:It's not a need to have.
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:My coach does not need to
understand certain things.
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:I am happy to define and
explain certain things.
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:I am happy to, you know,
do, um, to, to teach, right.
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:I am happy to share and to give insight
because ultimately what I've come to
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:them for is not their understanding
of the, you know, microaggressions
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:or the understanding of ADHD.
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:I've come to them for, their general
compassion and their skill in helping
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:me to get the result that I want.
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:So, a lot there, a lot to unpack.
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:And I know you're probably
thinking like, okay, now what, Jez?
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:Like, Ultimately, I get it because
these are thoughts and reflections.
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:But ultimately, this is about
acknowledging that the coaching industry
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:isn't and shouldn't be excluded for
the work done by other industries
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:and sectors to be more inclusive.
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:And part of that journey is really
Empowering you as the coachee, as a client
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:to be aware, ask those tough questions
and make informed intentional decisions on
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:who you want to work with and why, right?
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:Ask those questions and
make those decisions, right?
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:And ask them of me, ask them of everybody.
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:Because in my experience, when I've
been able to be super intentional,
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:I've found myself with the
perfect, um, perfect match, right?
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:And also you want to know why
you're working with the people
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:you're working with, right?
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:Many a time, like I've worked with several
coaches and I'll share them at some point.
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:I'll probably do a blog post
or whatever with the coaches
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:I've worked with across 2024.
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:The coaches really holding me together,
both personally and professionally.
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:Right.
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:And the beauty of when people go,
Oh, I've seen this person's program.
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:Would you recommend it?
370
:I am always able to say, do you know
what, this is what attracted me to them.
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:This is what was important
to me at that time.
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:These are the extra additional bonuses.
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:Um, these are the things
that I was mindful of.
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:Heck, these are the parts
where we are polar opposites.
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:Okay.
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:Um, and just be really conscious
for myself, but also to be
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:conscious for others in terms of
this is what it kind of looks like.
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:So, you know, I really want to
encourage you to do that, right?
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:And a few things I kind of want
to leave on that note, right?
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:And I share this as somebody
who is an ICF accredited coach.
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:I'm bound by their code of ethics.
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:I support the work that they do around
really diversifying the coaching industry.
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:Black coaches are still a minority.
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:Right?
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:They are still a minority, right?
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:And then slice that down further into
black coaches, women identifying coaches.
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:Um, so it's really, really important
that we have these conversations
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:and we don't pretend that it doesn't
play a part in who we work with.
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:And it doesn't play a part
in how we see the industry.
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:When most people hear the word coach
and they think about executive coaching
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:and the type of coaching I do not on the
sports field, they think of Tony Robbins.
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:Right?
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:They think of men from
a particular background.
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:They think of people who are pretty
much almost exclusively American, right?
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:They think of all of these things.
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:And we do it subconsciously
just like we do in corporate.
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:We don't bat an eye at
the white middle aged CEO.
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:We don't, right?
399
:But when it comes to something so personal
as your coaching, I want you to think
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:about the layers of your identity and I
want to challenge you to be intentional.
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:And there's a few things I want to
kind of just leave with you here.
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:So, you know, don't assume because
it isn't clear that a coach won't
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:answer a question about inclusion,
identity or their lived experience.
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:Right.
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:Everyone has a power to say no.
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:When I get on video,
consultation calls with people.
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:I say, look, you can ask me
a question about anything.
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:You can ask me a question
about how I work, about me
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:personally, about my own career.
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:This is your space to get nosy and to
get curious and ask the things that are
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:helpful to you in making a decision.
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:The other thing to think of is
ultimately, you know, if it's
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:important to you, don't overlook it.
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:You don't want to resent any
time spent giving context.
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:And ultimately, as much as I've spoken
about being willing to teach, it's
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:not your job to educate your coach.
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:There is a very fine line.
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:You shouldn't be going into that
coaching relationship doing an onerous
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:amount of labor, educating your
coach on your cultural context, lived
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:experience, et cetera, and identity.
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:And then the last but not least, right,
as with coaching itself, we don't have to
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:have been there to be able to help you.
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:So please keep that in mind as
you have conversations, right?
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:Empathy, insight, and cultural awareness
can mean that you still don't have to
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:explain what Ramadan is for interest.
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:As with coaching itself, we don't have to
have been there to be able to help you.
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:Keep that in mind as you
have conversations, right?
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:Empathy, insight, and cultural awareness
can mean that you still don't have to
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:explain what Ramadan is, for instance,
so, Ultimately, that's where I want
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:to leave you with this episode.
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:Um, on my website, you'll also find
a list of questions that are ready
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:and waiting for you to ask without
fear, awkwardness or avoidance.
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:The post is literally called all
the things you want to ask about
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:coaching, but shouldn't have to.
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:Um, and you can always ask me
these anytime DM me, email me when
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:you hop on the consultation call.
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:We've got plenty of
time and space for that.
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:So I want to encourage you
to go ahead and do that.
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:And then of course, as I've said in a
previous episode, if you are interested
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:in hopping on that absolutely free, no
obligation consultation call with me,
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:you have until the 12th of January,
:
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:in my space, in the zone for 2025.
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:If not, you'll be more than welcome
to join the waitlist for:
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:So that's all for today.
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:Identity, intersectionality,
all the things.
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:Can't wait to catch up with
you on our next episode.