Lane Riley is the previous owner of Happy Home Heating and Cooling, a residential HVAC and plumbing services company that has been in operation since 1955. Lane purchased the company in 2010 and grew it from $1 million to $6 million in sales. In 2021, he sold the business and is now enjoying being semi-retired while considering his next business endeavor.

We covered:

• Acquiring a business using seller financing

• Going from 7 to 21 employees

• How to grow sales and profitability in a home service business

• Prioritizing family over work

• A 3-criteria filter for making decisions as a business owner: is it good for the customer, employees, and business?

• Growing from 100 to 2,500 maintenance contracts

• Building skilled employees from the ground up

• The importance of consistently training your employees

• The secret to successful sales roleplay

• Marketing tips for service-based business

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https://www.happyhomeheatingandcooling.com/

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