In this episode, Kev and Tracey are joined by Dr. Victoria Kroll to talk about a new motorway anxiety course, designed to help drivers build confidence and tackle common fears about motorway driving.
We chat about:
While listening to this episode, ask yourself:
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You are listening to the Driving
Confidence Podcast for drivers who want
2
:to be calm and confident on the road.
3
:We will be sharing tips, stories, and
advice to beat driving nerves and anxiety
4
:and build your driving confidence whether
you are just starting out as a learner or
5
:have had your driving license for years.
6
:If you want to transform how you've.
7
:Feel about driving this
podcast is for you.
8
:Kev: We are delighted to be back with
the first of our special podcast episodes
9
:as opposed to our running in seasons.
10
:for this episode, we're
delighted to welcome on Dr.
11
:Victoria Crow.
12
:So thank you for joining us.
13
:Vikki: Thank you very much.
14
:Thank you for having me here.
15
:Kev: Vicki, you like to introduce
yourself to everybody listening?
16
:Vikki: Yes.
17
:Thank you very much.
18
:So my name's Dr.
19
:Vicki Crow.
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:I am a CEO and one of the
co-founders of EII Solutions.
21
:, We are a spin out company from Nottingham
Trent University, where our focus is
22
:really on getting the academic tools
that we created at the university.
23
:And since at the company.
24
:Into the real world where
we can make a difference.
25
:So translating that academic research
into kind of operational processes and
26
:products for, , end users to basically
improve road safety and basically make
27
:the road safer for all road users.
28
:Um, we have a particular focus on,
creating hazard perception tools that
29
:are tailored to the type of vehicle
and type of job that a driver's
30
:doing, but also tools that look into.
31
:Assessing the levels of risk that drivers
are willing to take whilst driving
32
:and also creating training modules
that are based on academic research,
33
:academic theory, psychological theory,
um, and psychological principles.
34
:So I am at heart a traffic and.
35
:What you call a trafficking transport
psychologist, which really is just a
36
:fancy way of saying we take psychology
and psychological theory and apply it
37
:to basically making the road safer.
38
:So yeah, core message is that we like
to make people safer on the roads.
39
:Kev: Yeah.
40
:I couldn't have phrased that better
myself, even if I was reading it.
41
:It's just like, yeah, that's, that's it.
42
:That's it in a nutshell.
43
:Yeah.
44
:That's why we've.
45
:You to introduce yourself
rather than us do it for you.
46
:Vikki: I love.
47
:Kev: I was never gonna get through
that in one take, was I never, I think
48
:that's so important as well, isn't it?
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:Because that idea of there's
research going on all the time in
50
:the area of transport road safety.
51
:But that's the bit that's important that,
okay, what do we do with that research?
52
:How do we take that research and
turn that into something that
53
:can be useful for people on the
road and improve road safety?
54
:So such an important role there.
55
:Yeah.
56
:So I, I suppose my first question is, what
was the reason you chose motorway driving?
57
:to sort of like really.
58
:Target the audience that we deal with,
which is like the full license holder.
59
:What was the reasoning behind
doing motorway driving?
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:Vikki: Ah, so I guess
there's a number of reasons.
61
:, I guess first of all, it's probably
the, I wanna say the pragmatic reason,
62
:logistic reason was that obviously
we tackle, behavioral scientists
63
:essentially want to tackle behavior.
64
:we have.
65
:Primarily focused kind
of on hazard perception.
66
:A lot of that is generally based, not
necessarily, I mean, on motorway driving.
67
:So for example, the DVSA has a
perception test that we know was
68
:brought in in 2002, doesn't do clips
that are filmed or they're not filmed
69
:at CGI now, but it doesn't present has
eclipse that are based on the motorway.
70
:It typically is sort of your
standard non-motor way driving,
71
:urban, suburban and a bit of rural
driving where they present hazards.
72
:And actually there isn't anything that
sort of shows the types of hazards that,
73
:um, a road user might encounter whilst
on the motorway, which when you're
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:learning to drive, it's one of the
things I know that learner drivers can
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:now go on the motorway, but it is one
of those things that perhaps potentially
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:they get a bit of anxiety about.
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:So that was sort has always been,
I guess, in the back of our minds.
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:And also.
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:At the time whilst thinking about that,
there was a call, so the project was
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:in the first instance, a grant funded
project, and it was based around,
81
:looking at how to make people or how to
make the strategic road network safer.
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:So motorways and your a road.
83
:And with that opportunity kind of
being presented and as sort of in
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:the back of our mind thinking, okay,
so how can we kind of marry the two?
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:We want to apply our hazard perception
stuff and, and there's a call for
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:kind of making motorway driving safer.
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:So the two kind of fitted
together quite nicely.
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:And you know, one of the things that
we looked at, and I think this is a
89
:really important thing for all sort of
themes around making the road safer,
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:is that there are lots of different
solutions out there to reduce collisions.
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:Now, a lot of them are aimed at
aspects of the safer systems approach
92
:that are indirectly linked to driver
behavior and the driver essentially.
93
:So for example, on the motorway,
there's lots of different things.
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:The such as road design that
might nudge behavior and things
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:that can enhance safety features.
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:For example, having speed limit in cars.
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:Um, and while they indirectly
make the driver safer, actually
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:interventions that target basically
the pillar of the safe system that
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:directly connects human behavior.
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:To kind of a safer road
use it is often overlooked.
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:So what we really wanted to do was
do something that wasn't necessarily
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:sort of like, you know, putting a
sensor here, making, you know, putting
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:a bollard in to encourage people not
to do a U-turn, things like that.
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:We actually wanted to do something
that really was the kind of core
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:aspect of making the driver safer.
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:Safer.
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:And you know, we also know as well that.
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:Motorways and on the strategic road
network, um, they are relatively safe.
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:However, when something does happen,
it does tend to be more newsworthy.
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:And the knock on of effect is
that it generally puts people
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:off going on the way to motorway.
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:And this is not necessarily just
just your learners, this is, you
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:know, your everyday drivers, people
that have passed their driving test.
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:There's a recent survey that showed that.
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:8 million drivers actively avoid
the motorway, which ultimately means
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:that they're driving on other roads.
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:So they might get then more likely
to drive on the rural roads where
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:it is actually more dangerous
to drive on the rural roads.
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:So we, we wanted to kind of be able
to tackle something that would not
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:necessarily just be for learners.
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:Obviously we know that learners
perhaps are a bit anxious about going
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:on the motorway, but there's also
people that pass the test that are.
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:Nervous about going on the motorway.
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:So it was, another thing about this
was really to create something that
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:would make them safer, but also
kind of tackle that perception of
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:safety on the motorway as well.
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:So that's a lot of reasons why we did it.
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:I'm sorry.
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:There's a fair few strategically,
and we had this kind of idea already,
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:and it was just about timings and
how it kind of came about really.
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:Kev: Wow.
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:Yeah.
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:you are right what it does,
there isn't very much out
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:there for full license holders.
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:there's this assumption that somebody
passes their test and then they go out
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:and they gain driving experience but.
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:Like you say, there's the research center.
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:All these people who are
avoiding the motorway driving.
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:We know anecdotally from the
people who get in touch with us
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:for help around nerves and anxiety.
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:This is mainly for license
holders that we speak to.
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:We don't so often work
with learner drivers.
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:We work with driving instructors,
working with nervous learners, but
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:our direct contact with drivers is.
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:Generally full license holders, um,
motorway driving comes up again and
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:again and again for a variety of reasons.
147
:So what we haven't said, what we didn't
say right at the very beginning is
148
:that you've created EC2 solutions.
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:As part of that research has
created a motorway anxiety course.
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:Um, what that does is it really helps
fill in the knowledge and understanding
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:gaps that somebody might have.
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:The things the full license holders
won't have learned on lessons
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:because motorway driving is.
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:Is a relatively new addition
for learner drivers.
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:So the majority of all license
holders out there won't have
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:been taught motorway driving.
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:They will have sort of muddled along.
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:Picked it up as best they can, and maybe
that's the reason that they're avoiding.
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:And I think your course
fills that in beautifully.
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:Yeah, no, it definitely does.
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:And it's, it's something
that's needed, I think.
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:'cause you mentioned
there 8 million people.
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:It's, it suggests 8 million
people that avoid motorways.
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:Vikki: Mm-hmm.
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:Kev: That's, that's, that's
a big figure, isn't it?
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:Vikki: Yeah.
167
:And there's, I'm, like I say, there's
various reasons why they avoid the
168
:motorways, and that was part of, part of
the project in fact, was to kind of look
169
:at some of those reasons and what were
the kind of top concerns, I guess, of like
170
:why people don't go on the motorways and.
171
:I think as part of the project, one of
the first things we did in the, the very
172
:beginning phase of it was to do a survey
of a thousand drivers and that really
173
:brought out the top things that they were
anxious about or people are anxious about.
174
:one probably being
unsurprisingly, is kind.
175
:Going around HGV is, we know this
one comes up time and time again, um,
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:because it is quite an unknown to them.
177
:They are having to navigate around
a relatively large vehicle that
178
:has got a lot of blind spots.
179
:and it does make drivers anxious.
180
:So unsurprisingly, that was one
of the, the key ones that you
181
:can imagine, and I think a lot.
182
:Another one that obviously came up
with is merging and leaving, uh,
183
:getting on and off the motorway.
184
:And I guess you, you will know that
from your own anecdotal and from your
185
:own people that you train, that that
is one of the top concerns that people
186
:have is that kind of getting on and.
187
:But, that was one of the sort of
first things that we did in the
188
:project was to identify the top kind
of reasons why people, were anxious
189
:and sort of nervous on the motorway.
190
:And that gave us the core six modules
that that does form, the course.
191
:Obviously there are other things, other
reasons out there, but, you know, we
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:could only, we could only fit so many in.
193
:and there is quite a fair amount of
overlap between the modules anyway.
194
:It's not a mod, let's say
we've got the module up.
195
:It's not just on, uh, HG vs.
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:Um, or navigating random.
197
:It's called, you know, sharing the Road.
198
:So it's around other road users as well.
199
:So there is, um, but even in there, there
will be advice on overtaking, which is
200
:one of the other modules that we have.
201
:So there is a fair amount of overlap
between all of these different ones.
202
:But the core kind of thing was,
was to try and create six modules
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:or, or a number of modules.
204
:That were to tackle the key concerns
that people had, and that was really
205
:the start of the project was by
putting out that big survey to do that.
206
:Kev: I've watched most of them.
207
:I've not watched all of them, and I just
think it's a fantastic way to just bridge
208
:that gap from thinking about doing it
209
:to actually doing it.
210
:And the videos in there are,
they're really good, aren't they?
211
:They, they are really, really good.
212
:Vikki: Yes.
213
:Ah, well, thank you.
214
:They are, they are very good.
215
:And I think, one of the real benefits
of being able to do it because
216
:the course can be done, um, using
obviously a VR headset, but it also
217
:can be done online where we kind of.
218
:I wanted to say simulate
the head movements, but if
219
:the, um, driving instruct?
220
:Well, the, the, the expert driver.
221
:So each module basically, I just
tell you a bit about it, has
222
:got, our expert driver who is a.
223
:Driving the car and
demonstrating best practice.
224
:So it's a behavioral, uh, modeling.
225
:Basically he's sort of showing you
what you should be doing and you
226
:are sat, so you virtually are sat
in the passenger seat watching what?
227
:Our driver, expert driver.
228
:So our expert driver is Ollie
Taylor of people know who he is.
229
:I'm sure they all do.
230
:Um,
231
:Kev: sure lots, lots of people will
know him from, from the honest truth
232
:and certainly any driving instructor
listening will definitely know Ollie.
233
:Vikki: He's a very, very nice
guy and he is very knowledgeable
234
:and he is also, ex-police.
235
:So he has got a lot of experience
with being able to navigate,
236
:um, challenging road situations.
237
:So by watching him, he's
demonstrating that best practice.
238
:so yeah, it is a behavioral modeling
technique from social learning theory
239
:by watching someone that's kind of
demonstrating the best practice, it
240
:helps you learn what you should be doing.
241
:So you are, you are sat there watching him
drive and he's giving, a verbal commentary
242
:on what he's doing and why he's doing it.
243
:again, that is a technique that
is used in police training.
244
:we wouldn't recommend that anyone.
245
:Do that themselves because it
is generally a secondary task.
246
:So if you are giving a verbal commentary,
you are doing a secondary task and
247
:you might miss things yourself.
248
:However, he is highly trained in that.
249
:So, that was the reasons we were
able to do it with him, but that
250
:was the reasons we chose someone
that is trained in doing it.
251
:However, evidence just suggests that
by listening to an expert commentary,
252
:it does improve your skills at
doing things like has a perception.
253
:So that's one of the reasons we use that.
254
:But you're watching him do this and at
certain points the camera will switch
255
:to outside of the vehicle as well.
256
:And you can then sort of see
360 degrees around the car.
257
:So the reason we put it outside
the vehicle was because it
258
:gives a better viewpoint.
259
:So you can really take a good look
around and see what's going on.
260
:Um, but the whole point of that
was to be able to provide the user
261
:with that safe space to do it in.
262
:So like you say, people think about,
oh, I'm nervous about doing that on the
263
:motorway, and don't necessarily want
to do it, but by providing them with.
264
:That place that they can see it for
themselves but not actually be doing it.
265
:They are kind of getting that, like
say basically safe place to see it.
266
:and.
267
:Almost giving them a one-to-one
kind of training because Ollie's
268
:there narrating it, telling 'em
what they should be doing, what they
269
:shouldn't be doing in that situation.
270
:So yeah, it's, it's a really, it's
a really great one for people to
271
:see before they actually do it.
272
:I mean, for example, people that
may not have driven on the motorway
273
:for a long time, they may go on it,
go in it and be like, oh, actually
274
:it's, it's not, it's not so bad.
275
:But they get to experience it
themselves for a little bit.
276
:Kev: I think that's the real benefit
for me as a, as the trainer, as
277
:people know that I'm the trainer,
so I'm normally the person that
278
:sees the end product of all this.
279
:You know, I'm the person that says, okay,
well let's go out and practice this.
280
:So it was nice to actually see from my
point of view, what they'd be doing.
281
:They, they staff, they contact us,
then they choose to watch those videos.
282
:And I think it's the understanding
for me that one, that it's, it's not
283
:as scary as they first fought because
of what Ollie does and the way he
284
:describes it, it's quite simple.
285
:In, in the way he does it
is, is what I've noticed.
286
:Yeah, definitely.
287
:And that thing of it
also then, if you've got.
288
:A client, somebody who's come to
you who wants one in one in car, if
289
:you know that they are gonna do that
course, you sort of know that the gaps
290
:in their knowledge and understanding
have sort of been covered by Ollie.
291
:It's like Ollie's sort of like filled
in the the basics with these videos.
292
:And I will say I did a drive to
Wales shortly after watching all
293
:of the videos, and I've got Ollie's
voice in my head the whole way.
294
:I did notice that even as somebody
who's, driven on motorway since teenager
295
:'cause my family, aren't local to me.
296
:So I've, I've done years and
years of motorway driving, but it
297
:did change the way that I drive.
298
:It changed my thoughts and my
consciousness around my motorway driving.
299
:And yes, I could hear
Ollie's voice in my head.
300
:It's gonna be so pleased, isn't it?
301
:You've got Ollie in your head.
302
:Vikki: Well, I mean, anecdotally, I know
that the team, when they were, uh, doing
303
:the video editing for it, particularly one
of our staff, spent a lot of time editing
304
:and I think she could probably tell you,
uh, word for word every single module now.
305
:Uh, only the full break,
only a full breaks.
306
:The two second rule is, is
definitely always in my head when
307
:I'm driving now, that's for sure.
308
:Kev: Yeah.
309
:But it is just little things like
those words and those little phrases
310
:that are probably highlighted in
the video when you are watching it
311
:that you can then just take away.
312
:'cause you're not gonna take away,
like you said earlier, the commentary
313
:driving that Ollie does is so high.
314
:You are never gonna be able to get
to that point unless you practice,
315
:practice, practice, practice.
316
:But what he does and what the videos
do is just highlight key things, key
317
:points that you can then just take away.
318
:And that's potentially
what I'm seeing is headway.
319
:You know, we would probably
never mention headway.
320
:We'd have a different word
for it, but, and tailgating.
321
:So you, you can use those sort of.
322
:Key elements.
323
:Yeah, definitely.
324
:And I was really conscious when
I was doing my drive, much more
325
:conscious of blind spots because
of having done the course myself.
326
:Mm-hmm.
327
:So I did, and what I noticed was
I had a much more active drive.
328
:And one of the things we know from
our nervous and our anxious drivers
329
:is that a lot of the anxiety is
coming from thoughts in their head.
330
:It's coming from thoughts
like, I hate this.
331
:Oh God, there's a lorry.
332
:You know, whatever those thoughts are.
333
:Whereas when you are having a very
active driver, you are considering
334
:all of these things, making
sure that you've got headway.
335
:Thinking about blind
spots, there's no room.
336
:For those pesky negative thoughts that are
coming in going, I hate this, I hate this.
337
:Um, or I need to get off, or
any of those sorts of thoughts.
338
:There's no room for those when you are
having a very active conscious drive.
339
:But what I liked about the sort going away
from the drive in and back to the videos
340
:is what you said there about safe space.
341
:It's giving somebody that safe space to.
342
:View that to immerse themselves within
that drive, but in a safe space.
343
:Because when somebody is very anxious,
actually even just the thought of
344
:driving on the motorway, just thinking
about it can increase the anxiety.
345
:So that safe space is that stepping stone.
346
:It's that bit where even if, if
somebody knows that just the thought
347
:of it makes them feel anxious, this
video course is that best first step,
348
:rather than forcing themselves onto a
motorway when they're not feeling ready.
349
:It just gives them that interim
safe space to find out more,
350
:immerse themselves in it safely.
351
:Vikki: Yeah, definitely.
352
:I think it's, it's a, it's a great
kind of first step, particularly
353
:if they are, you know, extremely
nervous about getting on there.
354
:They can, they can go
in and have a go at it.
355
:and we know, so one of the things
that we, we did with the course as.
356
:You know, as spin out status
as we are, we, we still
357
:academics, at the heart of it.
358
:And one of the things that we always like
to make sure is that the products that
359
:we, and solutions that we're putting out.
360
:True to our academic, you know, spin
out and our academic, foundations
361
:or foundings as it were, and make
sure that it can kind of do what, do
362
:what it says on the tin as they say.
363
:And so we did actually test the
course on about, it was about
364
:nearly 400 drivers, before.
365
:So we did sort of a research
study as part of the kind of
366
:trial for it and found that.
367
:It, it did have, um, the course
did show that it, improved,
368
:confidence and knowledge.
369
:And I know you mentioned a second
ago about knowledge, uh, but it
370
:also reduced anxiety as well.
371
:And one of the training modules
that, I believe it's the merging
372
:one, did show, a reduced intention
to violate in the future as well.
373
:So it's tackling lots of
different aspects that kind of
374
:contribute to nervous and anxious.
375
:Driving on the motor away.
376
:So I think having that kind of evidence
behind it as well, it is really important.
377
:And I think that's really important
to, to show people who are going
378
:to do it as well, because it's all
well and good saying, oh, here's a
379
:course to make you safer, but, or,
you know, make you less nervous.
380
:Um, but if it hasn't got any kind of
evidence to show that it is gonna do
381
:that, they might not take it so seriously.
382
:So having, having that research
underpinning it is really important
383
:as well, and I think that kind
of is hopefully what encourages
384
:people to, to want to do it.
385
:Kev: So that was gonna be one of
my questions but it's, it's like
386
:you, you've answered it there,
and it's, it, 'cause it's so nice
387
:being able to have researchers and
being able to talk to people that
388
:have researched this and before.
389
:I'm the end user almost.
390
:I'm the one that's going out and
trying this, and with people that are
391
:anxious, nervous, or even stressed
about driving on the motorways.
392
:that gives me, as a trainer some sort of
like, validation of what we're doing is
393
:because, look, this has been tested, this
has been verified , you know, with, with
394
:the results that you, or the feedback
that you are getting back from it.
395
:So that's really nice to to hear.
396
:Vikki: Definitely.
397
:I think it's a, and it's an important
thing, particularly for us as a company
398
:that's kind of our, almost like our unique
selling point, as it were, is that we are.
399
:Still true to our academic
kind of, beginnings as it were.
400
:We always try to make sure that everything
we do is based in research, you know,
401
:even so the course itself obviously is,
is six modules, but there is also like
402
:a, a motorway specific hazard test in
there as well for drivers to kind of
403
:go and test the motorway hazard skills.
404
:And as far as I'm aware, there,
there is actually nothing else.
405
:Out there that is specific for testing
your motorway hazard perception skills
406
:because the hazards that you encounter
on the motorway are, are pretty different
407
:to the ones that you get on the road.
408
:I mean, they tend to be a, a similar kind
of thing, people cutting in front of you.
409
:But if you've not had
experience with that.
410
:When you are on the normal roads, which
you probably often don't really as
411
:much, you know, when it comes to the
motorway, when you're seeing people
412
:doing that all the time, it can be,
you know, quite a daunting thing.
413
:So being able to kind of
demonstrate, here's, here's some
414
:of the hazards that you might
encounter on the, on the motorway.
415
:And again, with that particular hazard
test, we, we did validate that test.
416
:So we, we tested it on,
um, on real drivers.
417
:As we would hope to find, we did find
that , people who performed worse on
418
:that test had had more collisions in
the past, which is great 'cause it
419
:shows that the test is tapping into the
actual skill of, of has a perception.
420
:But it is a validated test so drivers
can go and kind of test their, their
421
:skills on it, but it also allows 'em
to see, you know, the types of hazards.
422
:That that's the whole point of a
hazard perception test is that it is
423
:an assessment, but it is also training
as well, because you're getting lots of
424
:hazards in a very short amount of time.
425
:that you can then sort of store in
your memory and use the rules that
426
:you've seen in those hazards for future
situations and sort of extrapolate to
427
:when a similar situation might happen
on, on the road or the motorway again.
428
:So yeah, having that in there is
really, really important as well.
429
:So together, you've kind
of in the whole kind.
430
:Package, I guess you've got a
way to test your motorway hazard
431
:skills, but also train some of them.
432
:And then you've got the,
the six training modules.
433
:I believe altogether the content
that's over, over two hours
434
:in of content within there.
435
:So there's plenty to,
plenty to get through.
436
:but like, say it's all gone through
validation, phase within there as well.
437
:Kev: Yeah, and it's what
you said there about it.
438
:They get the experience of doing it, and
that then helps them in future situations.
439
:It's that enabling them to make much
better predictions, to be able to
440
:spot situations, developing sooner,
giving themselves much more time and
441
:space to be able to react to that.
442
:And yeah, making those
good predictions because.
443
:That's the thing that
changes the way you feel.
444
:If you see something developing, you
make a prediction, you take action,
445
:you feel like you know what you're
doing, and then the anxiety reduces.
446
:It's a, it's a chain reaction, isn't it?
447
:Vikki: Yeah, definitely.
448
:I think, having the improved knowledge
can, can only be a good thing to help
449
:reduce your anxiety and, and improve
your confidence when kind of encountering
450
:all those different road situations.
451
:Kev: I don't think there is
anything else like it, which was
452
:why when we saw it being presented
in December, we were like that.
453
:We need to be able to offer everybody that
454
:and 'cause nothing else is researched.
455
:Vikki: No, and I think like,
like you've said before, it is a
456
:great stepping stone, for people.
457
:we would never wanna say that
it's ever gonna replace a real
458
:kind of lesson on the motorway.
459
:Um, but if you've got someone who really
doesn't want to do it, bit like , sat
460
:there thinking, oh, I've got hate this.
461
:I hate this by giving them this.
462
:Kind of first, it breaks down some
of those barriers that they might
463
:have have in their head of like,
oh my gosh, I don't wanna do this.
464
:I hate this.
465
:But showing them, giving them the
course first and then taking them out
466
:on the road, it gives them a bit of
like say, knowledge and experience
467
:and perhaps a little bit more
confidence when they actually go on the
468
:motorway with yourselves in the car.
469
:Or even maybe by themselves if they
think, oh, maybe, we'll, I'll try it.
470
:But it is, it is a great kind of bridge.
471
:I think particularly if you've
got somebody who's really.
472
:Anxious about it.
473
:it's a good InBetween bit.
474
:Kev: Lovely.
475
:Vicki, when I invited you on to come
and do the podcast with us, was there
476
:anything that you thought, oh, I really
want to talk about this, that maybe we
477
:haven't touched on or covered so far?
478
:Vikki: I can't think of
anything off the top of my head.
479
:I'd probably afterwards be
like, oh yeah, I think, no.
480
:I think maybe just to,
round it up as it were.
481
:the whole kind of reason for doing it
is we know that safe systems, safer
482
:road users is relatively kind of.
483
:Overlooked.
484
:and lots of interventions
are at different parts of it.
485
:You know, post collision and engineering
out kind of solutions and behaviors and
486
:all these things impact on behaviors.
487
:But actually trying to create something
that directly impacts on the road user by
488
:providing them with a, a training module
to tackle nervous and anxious driving, I
489
:think can only, can only be a good thing.
490
:And, you know, it wasn't a case of.
491
:Just making something and
going, ah, here we go.
492
:It tackles, no, it makes people safer.
493
:It makes people less anxious.
494
:I think going through the rigorous
process of, the validation, testing
495
:it on road users and being able to say
at the end of it, it reduces anxiety,
496
:improves confidence, improves knowledge.
497
:and it's got the hazard test where
they can test their knowledge.
498
:I think that's the kind of beauty of it.
499
:and it really is a tool to kind of
help those people that are nervous
500
:and anxious on it to encourage, you
know, safe and considerate driving
501
:on the motorway because that's
what all we can really hope for.
502
:even if you're not nervous.
503
:Or anxious.
504
:I think doing, just doing it,
you will get something from it.
505
:There's plenty of things in there that
are not just about nervous and anxious
506
:drivers, but there's lots of stuff in
there that can be gathered for, for that.
507
:but yeah, really just to kind of
highlight that and, hope that it can be
508
:used with people to kind of help really.
509
:Kev: Fantastic.
510
:Yeah, brilliant.
511
:And obviously we're huge supporters of it.
512
:As soon as we saw it, we were
like, yeah, this is what's needed.
513
:So we are selling this on behalf.
514
:Of e situ solutions on our website.
515
:There will be links in the show notes
to go straight to the details on the
516
:course for anyone who's interested.
517
:Vicki, thank you so much for joining us.
518
:That's been a brilliant conversation.
519
:I've really enjoyed that and I hope that
that's been interesting for our listeners.
520
:Yeah, thank you Vicki.
521
:Thank you for listening.
522
:Find out about the different ways
that you can work with us on our
523
:website, www.confidentdrivers.co.uk,
524
:and begin to transform the
way you feel about driving.