“The thread woven through all principles of RAFT is love. Love connects the dots. Learning how to love those you work with in an authentic and appropriate way not only advances a sense of worth and value in all relationships but serves as a platform for credibility and deeper relational connectivity. When the passion you bring to work each day translates into seeing real people with real lives, you have unleashed a source of untapped power within yourself and within others. “ Nina Ellison
Lt, Col. Joseph Ricciardi, published To Lead is to Love: An exploration into the role of Love in Leadership, determined that love shows up as three things:
a. Intimacy: knowing and caring about others in an authentic and appropriate way.
b. Passion: that positivity that you bring to work each day.
c. Commitment: being dedicated to the well-being of those you share work with.
Question: How can I measure soft skills, such as appropriate love in the workplace, without falling into the trap of trying to mirror strategies and techniques used for measuring hard skills?
My response: There is a unique process essential in understanding performance outcomes that are impacted by soft skills.