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First Impressions Matter: Dressing for Success in Virtual Meetings with Tessa Gray
Episode 720th June 2024 • The One Small Change Podcast • Yvonne McCoy
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In this episode, our guest discusses the transformative impact of personalized color swatches, versatile wardrobes, and confident first impressions. From virtual meetings to creating a personal brand, our guest shares valuable insights on the significance of appearance and the influence of clothing choices on mood and confidence.

Guest Bio:

Tessa Gray is a renowned fashion expert with a background in styling and fashion from Paris. With a strong focus on personalized style, she empowers individuals to embrace their unique identity through wardrobe choices. Tessa's expertise extends to men and women, and her work emphasizes the impact of clothing on confidence and professionalism.

Key Points:

- Importance of personalized color swatches and versatile wardrobes (02:15)

- Impact of first impressions during virtual meetings (11:30)

- Significance of dressing for success and personal branding (18:45)

- Integrating clothing choices into business branding (25:10)

- Simplifying wardrobe choices for confidence and mood enhancement (33:55)

Main Quote:

"Dressing should reflect your personality and can be integrated into business branding for marketing."

Links:

Attend Tessa Gray's free webinar ... https://tessagraydesign.systeme.io/webinar

Transcripts

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Welcome everybody to The One Small Change. I am really

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excited today that you joined me for this journey of exploration and

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transformation. I'm your host, Yvonne McCoy, and I bring almost

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30 years of entrepreneurial experience and a passion

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for discovering growth through the power of seemingly small change.

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So I'm so excited that you're following me and joining me today for

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this inspiration. And today we are gonna be

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talking to Tessa Gray. Tessa,

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welcome. Welcome. Well, oh, thank you, Yvonne. I'm

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so excited to be here One I'm really honored that you invited me to be

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on your podcast. I can't wait to have a chat with you.

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Well, you know, for those to be perfectly honest, Tessa

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and I have done a couple of things together. And one of the things that

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I loved is, you know, is that she gave

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me some information that I could use almost immediately.

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So, you know, we spend our lives on Zoom, so why

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not look the best that we can? So, Tessa, tell us, you know, a little

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bit about your you know, what you're gonna talk about and One what your story

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is, why you do what you do. Well, I

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suppose the reason I do what I do is because I was that

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timid child that wouldn't go to a party unless she had a pretty dress to

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wear, and I got McCoy to make them for me.

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And fast forward, I

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know. It's 5 or 6 years. She was shopping and she couldn't make up her

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mind what to what just to One, and there's obviously some

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discussion. One she bet she said, which one, Tessa? And I said, that one, mommy.

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And that was the one that she bought, and she got more compliments in that

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dress than any other she'd ever bought. So she actually

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then set decided to send me to Paris where I learnt,

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tailoring and haute couture. And it was really when I came back from

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Paris, it was people who say to me, how do you manage to look like

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a $1,000,000 even in a pair of jeans? So I learned

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the style, how to style out The, and how to look really, really

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natural. And so I've dressed women

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for years, in all sorts of ways. But about

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4 years ago when in lockdown, I realized that people

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were showing up on Zoom looking terrible in

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their front rooms or their living rooms, And it was such a mess. And what

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they didn't realize is that it takes

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less than a second for somebody to make up their mind, whether they're

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going to do business with you, ask a question, decide to meet One, or even

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date you. That's amazing. I mean, a

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second is what? What? Like a blue Grandmother takes one

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second to say, and that the research was a naught 0.3

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of a second. Oh my god. So

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so even when we don't even when we think we've got plenty of time, we

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don't. People have already started making making opinions about

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us. Yeah. And and it's all based on,

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it's in our DNA. It's fight or flight. It goes

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back to the thing that that visually, we process things

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much more quickly than, with what

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we hear and what we smell and everything like that. That is the fastest

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processing that we have, and it's basically it's like,

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okay. Is this friend or foe?

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Do I want to find out more? The

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and, you know, the other thing I think is,

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you know, when you I could be wrong, so you can correct me.

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But if you're in the wild, in the in our natural

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habitat, you have a second to kinda get into

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people's space. When you're in Zoom, it's like,

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boom, you're there. You know? So it it's The

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so it speeds up I think it speeds up that reaction even more because

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you it's not gradual. It's like, you know, one minute you're the

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you're not there, and the next second you are. So people's you know, you

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come on and people are like, who is that? What is that kind of

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reaction? Yeah. And I think that's really true. And one of

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the things that I noticed One I still notice is

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that people will come on sort of looking

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every day, and their pictures on

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social media like LinkedIn or The headshots on Zoom

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it's quite often a really beautiful picture that was taken at a wedding

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or by photographer. And it really doesn't match

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the person that you're looking at. Mhmm. So you've you

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researched them on, LinkedIn,

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and suddenly The show up looking quite different. And that's

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apparently, it's called cognitive dissonance. So it's basically

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you're expecting one thing and you're getting another. And so immediately,

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The, The the way of building rapport, like the

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trust is kind of broken. And you've got to

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and and what they what they found in this research is

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that if that first impression isn't favorable,

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it takes 18, 30 minute meetings or

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9 hours to undo it. And

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and I think, you know, the other part to that is that it's taking

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people longer anyway. I mean, in terms of marketing, it used to

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take, like, 7 touches. Now it takes 12. So, you

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know, undoing is so much harder. Do you

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know? And, you know, one of the things that you said that I thought

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was interesting, and this is, again, marketing, is

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that, you know, the picture that you put up on LinkedIn should

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make sense with what it is that you're doing. So if your

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LinkedIn picture is of you surfing

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One you're a financial adviser or, you know, you're a

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business person, that's a disconnect as well. So

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you're getting all these visual signals, not only, you know,

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your face and how you're dressed, but what you're doing and, you know, and and

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the thing that you're putting out there. So you're not making that, you know,

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client's trust journey very easy. You're making them really

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work hard to get to like you.

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I think so. I mean, I think it I think it's okay to put

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surfing is, like, I suppose, this is what I was doing on the

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weekend, something like that, but not have it as a profile picture.

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Right. That's what I'm saying. Yeah. And and the other thing is that,

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I'm I'm and I remember not going on a on a

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retreat, and I've spoken The some this woman on the phone. She was a friend

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of a friend of mine, and her picture

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was beautiful. It she had sort of straightened hair, and she looked

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amazing. And I walked into the room One she

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had a massive curls, and it sort of looked as though she'd been dragged dragged

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through her edge backwards because that's the way her hair was. And it was

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such a disconnect for me, and it

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did take a while for me to actually

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connect with with with who I thought she was was

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in a funny sort of way. It sounds crackers One and it's but

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it's it's really true. And also The other thing is it's about showing

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up

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dressed for, your lifestyle. One and if so for

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instance, I, I was

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doing a retreat with them, and my friend came over from America. She

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arrived day late because she goes standby because her husband was a

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pilot. And we, so we

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were she wanted to go to Glastonbury. So we got up at 5 o'clock

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in the morning to climb to the top of the tour at see the

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sunrise at 6. And then we went all around

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Glastonbury, and then we stopped off to see my aunt and

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uncle on the way to the retreat. And

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my cousin, who I haven't seen for a while, happened to be there. So we

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were there a lot longer than we meant to, and I sat with my uncle

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for about an hour. So it meant we were late leaving. And

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because it's close to Stonehenge, we hit terrific traffic.

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And we were meant to be in at the hotel of 6. And so our

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phone said we're going to be late, and we arrived about 7.

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And we were in jeans and t shirts. We'd actually changed our

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shirts at my godmother's at my aunt's, but we we were still

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in jeans and trainers One and kind

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of walked in. And on a Sunday, I said to

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everybody, I said, well, if I showed up beautifully made

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up and in a dress, you'd have thought, oh, for

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goodness sake, she spent at least an hour getting ready. Why is she so

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late? But the fact that I walked in in jeans

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and, trainers, it was obvious we just it it

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our clothes told our story in the correct way.

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Okay. So it wasn't we weren't hiding for what we've been doing.

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So we we we look fine, but it you know, and I think and the

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other said, now I get what you mean. Is it yeah. If you turned

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up looking amazing One undress and everything, we'd just thought, oh, for goodness

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sake. Can I, can I just go back just a minute?

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Because I think, you know, this is a conversation

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that we had earlier before the interview is that, you know,

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a lot of times people don't if they're not aware of the the impact,

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the way they look and present themselves has

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because they, you know, because they

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think The think of it as being kind of vague maybe or

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superficial. I mean, I think maybe that's what it's

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about. So I wanna be very clear that

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you're not talking about, you know, putting

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on a ton of lacquer or being

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artificial. You're talking about presenting yourself in a way

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that's in alignment with who you actually

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are and looking the best the way you

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the way you are and the way you're comfortable. You know, it's not

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creating a false persona. That's not what you're talking about at

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all. So can you talk about that a little bit? Because, you know, some people

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are more casual, some people are more, you know,

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you know, depending on the environment and stuff they're in, you know,

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they're more this or more that. I mean, I know one of the things, you

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know, when I was in corporate, I, you know, I had suits.

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Right? And then when I came out of corporate, I was like, I, you

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know, I don't wanna have to do this again. And though although I still

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stuck with kind of The, you know, having 3 pieces,

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it was a lot looser and more comfortable. And I wore longer cardigan

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sweaters and stuff like that because I felt

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comfortable that way. Right. So it wasn't

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about, it wasn't about,

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trying to make people think that I was somebody that I wasn't.

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You know? I mean, I remember as a kid, I said to McCoy my mother

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said to me, you know, Yvonne, if you would dress up some, you know, you

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would attract a nice boy. And I said, mom, if they love me if he

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loves me in my jeans, he's gonna love me when I get dressed. You know?

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So it's not about false advertising. So I said, tell us

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more about that, and then I went on. So tell us more about that,

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the feeling people have that this is superficial or, you know, not

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important. Well, I think I think one of the things, and that

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probably, is really super

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important to to me is that my mom was an athlete and a skier, and

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she is a real tomboy. So she hated getting dressed

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dressing up One clothes. So, basically, I grew up,

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but she used to dress us. And, and

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I think it's about you have to be really comfortable with your clothes

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and with your look. Because if you're not, if you

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don't feel good in your clothes, you won't look good in your clothes. You won't

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look as good as you could do. And one of the big

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mistakes people make is they buy things because the sales

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assistant or shop assistant says it looks amazing,

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or the stylist that they've had from the shop One they've spent a

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huge amount of One. And they probably do look really good in the clothes,

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but their clothes are not them. They don't reflect The personality.

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And one of the things that we that your clothes can

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do is they reflect your personality as who

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you are, what you represent, One,

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and and from business point of view, what you offer in your business.

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So for me, I'm kind of like my

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I have a my my personality is sort of

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like, sort of I've got this

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EuroChic, which is from Paris, and then I've got the casual,

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like The athletic size. So I'm quite happy to turn

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up in looking like that. And so I can actually make myself look really

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good in a pair of jeans or dressed up

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to the to I mean, when I was riding as a jockey,

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I was chatting up a humble by somebody who didn't recognize me.

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He didn't realize who I was, so I didn't recognize you

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without your hat Yvonne. But and I think it's about being

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comfortable with your look and having your so

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that your clothes make you feel good. Because if your clothes don't make you feel

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good, you don't perform as well. And that's another

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thing I love for my mom because she was an Olympic skier, is you have

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your competition clothes. And when you put them on, you go in the

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zone. And that's what really I help my clients with for those

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Zoom meetings. You don't need loads of different outfits. We

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just choose the best ones, the best colors to go with your

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background, and they'll actually tell the right story about you

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so that when you show up on Zoom, you pop on camera,

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you instantly build rapport, and people want to find out more.

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So, I'm just gonna I you know, you said you said a lot

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of stuff. Let me see if I can unpack a little bit of it.

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So one is that it's really important to feel comfortable in

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your clothes. And, you know, and and so for those

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of us, you know, one of the things that, you know, I learned

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as, so people have heard me say this that I weighed a

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lot. I still weigh a lot. But one of the things that was really important

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to me was to stop shopping by looking to

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buy something that was a certain size One instead

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buy it by how it actually fit. Because,

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you know, manufacturers have all kinds of different things, and and it

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was like I needed you know, one of the things that I

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liked was I kinda like things that are a little bit flowy because they

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have movement to The. You know? And I can I can move and stuff

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like that? But I know that I had a, I had a, an

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outfit once that I really liked, that I could

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wear. It, it was sleeveless, but I could also wear a shirt with it.

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And when I wore a white a tan shirt with

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it, which for some I went through like this beige period, which

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apparently is like the worst color I could wear. When I

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when I when I when I would wear the beige

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shirt, people would say to me, are you okay? Do you feel

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okay? Do you know? And when I wore the white shirt, they would be, you

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look really good. And I would be like, well, wait. I have on the same

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outfit. I feel like, you know, what is the difference? So it really does

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impact the way people see

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you, you know, because of the way it, you know. And then the

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other thing is I like what you said about having your competition

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close. I think I actually do that.

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I have certain things it's like, when when I really

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wanna pop, I wear red. You know, it's

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like, yes, this is, you know,

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it gives me this like fiery feeling, you know, like I'm

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on fire, you know? And so I think it's I think we

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all have those things, but it's kind of being conscious of

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it so that we can repeat it. And I think the

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other part of that is once you're aware of that or I should say to

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you, talk about how One you're aware The it

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simplifies, you know, your wardrobe,

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buying clothes, you know, the results that

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you get? Well, it, it

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means you don't need as many clothes because one of the things that if you

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get if you I'm just putting this on to just to give you a little

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bit of a difference. So how you can quickly change your look.

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And, you don't need a lot of clothes. It, once

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you know what colors work for you and you have your own personalized,

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color swatch, which is what I do. I don't put people in

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seasons. You get your own personalized one. Basically, it makes

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shopping so easy because you can walk into a shop, scan it,

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and if there's nothing that's the right color, you just walk out.

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Because The as as you've just said, if you buy the wrong color

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One against your face, it can make you look 25 years older, sick and ill.

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It really can. It looks horrible. And sick One ill. It really

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can. It looks horrible. And it and it doesn't really make you feel good, but

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when you get the right colors, they make you pop. And

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that immediately uplifts your mood and your confidence, and so

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people buy that. So it it shortens your shopping

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time. Knowing

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how to buy clothes that that platform fits you One

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how to how to shop for your shape. That's the other

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thing. And then once you've got the clothes the colors

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all the colors that work for you, you can

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I show my clients to create wardrobes, like,

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have One brand of plants? She said, I've hardly got any close to her.

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Will you come over and wave your magic wand? We didn't buy she didn't buy

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anything new. Actually, she made she bought a jacket. That was

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it. She yes. I had to go and see the The. And she had we

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got rid of some of her clothes, and she had about

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15 new different outfits to wear because I showed her how to mix

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and match her clothes so she One how to create

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different looks, using her separates or whatever.

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And suddenly she had a whole range of outfits that she never

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thought she had. So, you know, the thing I

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the thing that I think, so once you've you've

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got kind of almost your signature style and signature

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colors, people recognize you. They,

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you know, they see something and they go, oh, you know, they they have a

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certain expectation. So it makes it simpler. And, you know,

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this sounds as a productivity person, it means you're spending a

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whole lot less time fiddling about what you're gonna

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wear. Yeah. I mean, I have One client one client. She said to

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me, I used to expect go into a shop One spend 2 and a half

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hours and come out with something that I thought might do.

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Now I just walk in and walk straight out with what I want. It's made

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shopping so much easier. Well, just The other thing sorry. I

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was gonna say, doesn't it make getting dressed in the morning easier? Because everything that's

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in your closet is right. Yeah. Absolutely. Yeah. You do.

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You you don't you don't just grab something and then and put it

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on. I mean, I remember going to, One event where where I

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paid it with some sort of social media thing. And the

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people the woman giving it, she was an marketing director of a big

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company in our in our area. And we went around and said what

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we did. It got to me because I was last. And she said,

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if I'd known you were coming out, I'd warned something else.

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And I thought that was actually so disrespectful for a

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for herself and also for everybody else in the room

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because they'd all dressed up One she just grabbed the first thing that

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came out of her closet. It was pale blue shirt. One wasn't even

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very nice and didn't look that good on that. I and but to actually say

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that into a in front of 12 people who paid, goodness

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knows what, for her advice, I just thought was kind of Change,

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really. So I do I just wanna recap a couple of

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things. And, so

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what is it that you want people to take away, and what is

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it you know, a couple of things that people can start doing immediately?

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I think the first thing is first impressions count, you never know who

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you're Yvonne meet.

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And your clothes should make you feel good. So if something doesn't make

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you feel good, then put it

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aside and either sell it or give it away

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or ask somebody why it doesn't work

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because, then you won't make the same mistake again. So that's

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one thing. And your class shouldn't make should be One,

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and they should make you feel good. And I think that's the most important

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thing, and they should be aligned to what you're doing. So I think the most

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important thing that I could I could tell people is,

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particularly on Zoom, is what my clients

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one of my clients says. She said I've got it pinned on my laptop, she

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said, because when I'm I help people look good on Zoom.

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It's her face space. So her

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hair's brushed. Her face is done, so

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she's she's looking good. She's on because sometimes in

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the light, you have to wear a bit more makeup so that you don't look

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so ill and drained. Because if you've got lights, the bright

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light will actually make you look much paler. So extra

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makeup helps you lift you. And

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then space is the area that you're sitting in and what you've got behind

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you because you don't want distractions behind you.

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You do not want a messy background. You want a background

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that so that that is not that busy so that

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people concentrating on what you're saying One not what they're looking

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at. So if I if you

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were gonna give one hint about tomorrow

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morning, when somebody goes into their closet,

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what would you say would be

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no. Let let me leave that to a little bit late. Tell me about your

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freebie. Tell me about your gift first. Well, I've I

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I run I have a webinar which is coming up, which

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when I Can I just stop you one second? Do you do that regularly.

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Right? So Yeah. I do that regularly. Yeah.

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But but with it, what I'm going to give for as a special gift for

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everybody that's on the who's on this, who signs up for the

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webinar. When they sign up,

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what we're going to do is we'll give you I'm going to do a special

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makeup class for Zoom, which will be

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after the webinar. You could once they've come to the webinar, and then they get

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they get an invitation to a makeup class to show you how

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to make yourself up for for Zoom because,

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it really helps when you've got evening

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meetings or your lighting or something. You just need a little bit

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of makeup just just to highlight it, just to

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you know, if you don't wear a lot of makeup, it doesn't matter, but we

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can show you how to do the lighting as well so that it looks as

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though you you are. But a little bit really, really helps.

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So the other thing I wanna tell people is that you work with men as

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well as as One, because we've been talking kinda like the girls.

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Yeah. You know? But I I've talked to you before, and I know that you've

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talked you've helped guys with the way they dress and stuff. And,

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you know, the advice that you give on Zoom, whether guys are gonna wear some

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makeup or not, you know, the other lighting

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advice and stuff is is still for anybody

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who's who's interested. Yeah. So okay.

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So, let me just put

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in, you know, the advertisement as it were,

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which is basically make sure that you subscribe and follow and share

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because we're trying to, you know, grow our audience and bring, you

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know, grow a vibrant community that really is,

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helping you grow One we Yvonne grow connection and stuff.

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So be sure you do that. You're gonna find the link for this

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free for the webinar and the link, that you need to

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do so The you can get a hold of Tessa. Because if you

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if you've got something important coming up, you may wanna book a call and

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not wait for the webinar. We believe in taking action.

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So we wanna make sure you do that. So the question that I was going

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to ask you before was,

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if we were walking into

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our closet tomorrow One we had some some place, something important

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that we wanted to do, or we just wanted to put our best foot forward

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for whatever reason. What would be the one thing that you would say to

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maybe say to yourself so that we would stop and consider,

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you know, how we look? You're dressing

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for what you're doing, who you're meeting,

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and the outcome that you want. So

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it's a question so this is quite a difficult question to

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answer that because it's about think you're about thinking, okay.

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So or what's my day going to be? And what The

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what's what piece of toggling is going to last me all the way through

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the day and get me through all the meetings I've got or One it

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is you're doing. But from what you said to me, the thing that I'm taking

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away is what am I what what are you know, having all those

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things, taking all those things into consideration, what can I pick that's

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gonna give me the highest energy level? You know, make me feel

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the best. I mean, I I think we already Pick a

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vibrant color that makes you feel good and wear it against your face.

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It's your what you're wearing against your face.

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Is the things that makes you pop on camera. It doesn't matter so much what

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you wear down below. So pick something

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that a vibrant color that makes you feel good One you know,

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you look good in. Okay. So here's a fun

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question for you before we stop. When was the last

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time you did something for the first time That you

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did something new.

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Well, I suppose running a webinar. That was, yeah,

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that was yeah. I haven't done

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that before. So that was The was in January. I did that in January.

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And you know what? When you do and and here's, I think, the thing, doing

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something new, I think, first of all, you have to get out of your

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comfort zone. Right? And it puts you into a

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learning space because you're doing something The you're learning as you go along.

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So it really expands expands who you are

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and what you can do and how many people you can impact. Even

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if you're doing something for fun, it gives you a way to

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connect with other people. So, Tessa, thank you so

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much. You know, we we've talked before and

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you've had an impact on, on me, in terms

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of thinking about

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taking some of the ideas that maybe I kinda knew, but kind of putting in

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perspective and show me how important it actually is The it shouldn't be

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an afterthought. Do you know? That it should be,

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but it should feel comfortable. When you find your style, I think you

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feel comfortable One you can focus on other things and on other

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people. I think that's the other part. You're not go you're not sitting there

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going, I wonder what they're thinking about me. I wonder if I'm looking okay. I

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One you know, you can spend your time focusing on other people because you

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feel good in your own skin. And I think that has a lot to do

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with your, you know, your authenticity. And if if part of that

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is, you know, for me, having purple hair would never work.

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But if that's what what your message is One the way you wanna

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be, then go for it, you know, if you can feel comfortable like

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that. Well, absolutely. Because that's a reflection of your your personality.

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You're an extrovert. So if you're an extrovert, dress like One. If you're,

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a romantic dress like One, you can wear romantic clothes like

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frills and things like that. If you're dramatic, you want to

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make a dramatic entrance, dress

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in in dramatic colors and clothes. One the other the

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other thing that I think I'd really love to say is,

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and One I do this with quite a lot of my clients, is that their

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business branding, if they're choosing colors, I will say choose

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colors that work for you to wear. Because then when you walk into a room

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or when you show up wearing your branding clothes, that is a really

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good, integral part of

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your marketing because people remember the colors.

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And they associate them with you. They associate those colors with

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you. Those are wonderful last words. So everybody,

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this is Tessa Gray. Reach out to her. And I Yvonne

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just remind you The change can be simple, but it isn't always easy.

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And that's because it requires courage, resilience, and a willingness

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to be uncomfortable. So join me again for the One small change as

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we embark on a journey of bold and innovative possibilities.

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And I can't wait to talk to you next time. Stay curious. Say

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bye. Bye. Thank you so much for having me. That has been

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amazing. Thank you. Thank you.

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