Are you currently working with some hard-to-read characters? No matter what you do, you just can’t seem to pinpoint where they’re at emotionally? When you work with a wide range of personalities, this is bound to happen!

Bill was hosting a workshop and couldn’t help but notice a woman who looked visibly upset at Bill. Her body language was throwing him slightly off and he was concerned about it.

He approached her and it turned out she was deeply invested in the workshop! She was inspired by the talk! She was just tired. It was a powerful insight for Bill. We get invested in our ability to “read” people, but sometimes we just get that part plain wrong.

The biggest takeaway Bill learned was to not assume! Instead, check in and validate. Ask questions and come in with an open mind about it. You never know what you might find.

Resources:

Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.)

Bill on YouTube

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Scaling Up is the best-selling business growth book by Verne Harnish and our team of coaches. My name is Bill Gallagher, host of the Scaling Up Business Podcast and a leading coach.

We help leadership teams with 4 Decisions around People, Strategy, Execution, and Cash, and the 5th Decision about what kind of leader you want to be. Our purpose is helping you Scale Up successfully and beat the odds of business growth success.