in this episode, our guest is Rob Kidd, a management consultant and expert in hospitality technology. 

Rob and Michael talk about how tech is changing the hospitality industry, how progressive operators are using tech to survive and thrive during and in the aftermath of the pandemic. Rob also gives a number of great advice on how to optimise your digital strategies to ensure short and long term ROI.

Takeaways:

• Tech should save you time and money
• Digital tools (apps, services, devices) are now cheaper, better and easier to use than ever before
• Understand where your inefficiencies are in your business is key; eliminate inefficiencies before trying to grow sales, so you don’t magnify waste
• Technology should remove inefficiencies - remove spreadsheets
• Technology should be part of the toolkit for progressive leaders

Links:

https://software.vitamojo.com/

https://www.linkedin.com/in/robkiddlondon/

https://www.hospitalitytech.uk/

https://twitter.com/rubikon_uk

https://www.linkedin.com/in/robkiddlondon/