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Ep. 43 🎙️ Critical Thinking in the Digital Age: Bo Bennett on AI's Impact on Business 🎯
Episode 4310th February 2024 • Podcast Marketing Secrets • Al Morentin
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🔊 Critical Thinking in the Digital Age: AI's Impact on Business 🔊

🚀 Recently, I had the honor of sitting down with the incredibly insightful Dr. Bo Bennett on episode 43 of *Podcast Marketing Secrets*. As a seasoned entrepreneur and a scholar in psychology, Bo shared a wealth of knowledge that is invaluable for anyone looking to navigate the ever-evolving landscape of business, tech, and artificial intelligence. We explore how artificial intelligence is reshaping the landscape of entrepreneurship, coaching, and beyond.


🔑 KEY TAKEAWAYS:

➡️ **Embrace AI Innovations**: Learn how AI is revolutionizing industries and discover strategies to integrate these technologies into your business for efficiency and creative enhancement.


➡️ **Critical Thinking Is Key**: Bo's insights into the importance of critical thinking in decision-making are a reminder that in a world filled with information overload, the ability to analyze and evaluate is more crucial than ever.


➡️ **Evolution Is Inevitable**: Our candid talk about the impact of automation on job markets sheds light on the necessity of adapting to change and using it to our advantage.


Dr. Bo Bennett's journey is a testament to the power of continuous learning and adapting. For any business professionals out there, this episode is a must-listen for understanding how to leverage technology and sharpen your critical decision-making skills.


🎧 Tune in to Episode 43 for the full conversation with Bo Bennett and walk away with insights to propel you forward in business and in life!


#PodcastMarketingSecrets #Episode43 #BoBennett #AIMarketing #CriticalThinking #BusinessGrowth #Innovation #Entrepreneurship #MarketingStrategies #Podcasting #Adaptation #SuccessMindset


📚 CHAPTERS:

0:00 - Intro

0:46 - Bo's Background

7:13 - Bo's Psychology Journey

10:57 - Bo's Programming Path

14:25 - Teaching Critical Thinking

18:00 - Attractive Business Ventures

19:51 - Ethical AI in Business

26:46 - Age Inquiry

29:43 - Missing Information

30:41 - Final Question

33:30 - Connecting with Bo

34:25 - Outro


🔗 CONNECT WITH BO:

Website: https://www.bobennett.com/

Facebook Page: https://www.facebook.com/thedrboshow/

====================

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Transcripts

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Welcome to podcast Marketing Secrets, a place for entrepreneurs, coaches and

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ceos who are looking to grow their business with a podcast,

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become a key person of influence in their industry, and get their

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ideal clients to come to them. Also known as attraction

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marketing. I'm your host, Al Morentin. My guest

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today is Dr. Bo Bennett. Bo has a

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phd in social psychology. He currently runs over a

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dozen websites, has written over a dozen books,

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mostly on the topics of critical thinking, and teaches

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several online courses. He has been in the self

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publishing industry for over a decade and has written multiple

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screenplays. Welcome to the show, Bo. Thank you. It's good to be

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here. Awesome. So why don't you fill us

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in a little bit about your background and what led you up to where you

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are now? Sure. Well, I went

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to school for marketing back in the

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90s because I always knew I wanted to be

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wealthy. That was my number one goal. I wanted money

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and I was incredibly interested in psychology, but I knew

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that that wouldn't get me where I wanted to be. So I focused on the

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marketing. Honestly, I didn't have the best time at school. The school I

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went to, everybody was pretty much the same.

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It was a business school. Didn't really like it much, but I got

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through. So after that I graduated. I got

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involved in the Internet back in 1994 when it was

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like just first starting out commercially,

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that is, and people started hearing about it. So I was in the right place

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at the right time, started a web hosting company and it turned

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out to be huge. Sold that in 2001. That was my big company. I

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sold for $20 million. And then after that, I've

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been just doing a lot of different Internet related,

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mostly Internet related businesses online.

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And then I went back to school for psychology. I got my master's and PhD

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in psychology and wrote, as you mentioned,

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twelve books in the process. And here I am today.

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Right on. That's awesome. So

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is there something that sparked your interest

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in going back to school and pursuing that

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PhD in psychology? It was always my

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interest from a very young age. When I was about ten

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years old, I was working for my father in his

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workshop in his basement, just doing some stuff for him. And it was a

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really boring, monotonous job. So I borrowed some tapes from

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my sister and my mother. They had a lot of motivational

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tapes, self help tapes, the classics, the Dennis Waitley

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Zig Ziglars, Anthony Robbins. So I would

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listen to those and I'd be completely, totally fascinated by it. I

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absolutely loved mean, that's

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not really psychology, but it's kind of like pseudosychology

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it piqued my interest in the idea of the human mind and

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belief and all that. So that's what really got me

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interested in psychology. But as I mentioned, it was business. That was

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my number one passion at the time, and that was what I

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pursued initially. Yeah, for sure. And

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there is a lot of psychology that goes into

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business because you're dealing with people all day long,

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right? Sure, yeah. Sales or

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employees, whatever,

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for sure. That's super awesome.

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What made you back in the day,

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how did you get into web hosting? I

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was actually into graphic design when I was going through

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school. I made my money in graphic design,

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advertising specialties. So I used the school's

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computers. And it was funny because if anybody

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was around back then in the mid 90s

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creating art with computers, you remember this thing called

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rendering. When you adjusted an image, you'd have to wait

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like five minutes for it to draw. So it was

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really monotonous. But I mean, we fortunately wouldn't have to deal with that today.

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But I was doing that, the graphic design. And then

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after college, I started a graphic

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design company, and I realized that

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it would be just incredible if I could use this thing called

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the Internet to get my graphic designs to my clients, like

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immediately. I don't have to go to the FedEx office and FedEx it because

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they have to see a full color version and they have to wait a day.

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They have to approve it, sign it, and send it back. So all this could

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be done immediately over the computer. I thought that was amazing.

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So when I tried to figure out how to do that, I realized

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back in 1994, early 95, there

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were very few, if any, web hosting companies.

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So I had to learn what web hosting really was, how it

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worked. I hooked up with this guy who kind of ran a server farm, gave

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me a server. I used Apache software. So I started my own web

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server, and I'm like, wow, this is great. I could actually make

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small ones and give them to other people or sell them to other people.

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And that's what I did. I built a web based interface

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so people can use the web page to actually control their

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website. And it was kind of like the first of its kind at the time,

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so it just exploded from there, as you know, the history of

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the Internet and websites. Right on.

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That's super awesome. Yeah, it's amazing

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how little chains of events could

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just shape your life, basically. Oh, sure.

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And it's super awesome that you're

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really into business and marketing and all that

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kind of stuff too. You're sort of

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multifaceted and

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using all the tools that you

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have to help you with business and grow.

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That's super awesome. So you did

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the exit at 20 million.

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You were still, like, in your late 20s when you did that. Yeah,

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29 years old. Yeah. So I was before 30, which was my

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goal. So that was good. That's super awesome.

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That must have been, like, a drastic

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lifestyle change for you.

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Not as drastic as you would think, because at the last

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couple of years before I sold, we were doing extremely well.

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So we had, like, tons of money coming in.

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So I was kind of used to the cash flow as of then.

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And really, once I got that big chunk of money, it was just,

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like, a big number in my bank account. My lifestyle really didn't change

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too much. Right on. That's awesome. That's

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really cool. So, I was noticing

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that you deal with cognition, critical

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thinking, something like logical

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fallacies. So can you explain a little bit about what that is?

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Yeah, sure. So, just to go

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back a little bit, after I sold my business,

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I was doing some other businesses, and it kind of, like, slowed down a little

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bit, and that's when I really wanted to pursue my

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academic ambition a little bit more.

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But before I did that, one of a

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friend of mine gave me a book, basically, on religion, trying to

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convert me to a religion.

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I grew up catholic, but I just thought it was kind of strange. I'm like,

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all right, I guess I'll read it. What is he trying to do? I didn't

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understand this whole conversion thing, so I read the book, and

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it was so weird to me, like, all these claims that were being made

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and the things that were being said. So I wanted to learn a little bit

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more about that academically, not really

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from a religious perspective, but what's going

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on? Do people believe this?

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Why do people believe this? Am I supposed to believe it? There were a lot

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of questions I had, so I basically started a

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website to debate and talk about

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topics dealing with religion. So I was involved

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with that a little bit too much for about, like, three years.

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And in that process, that's what I said.

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Okay, I really need to dive into this whole concept

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called the human mind, because one factor that I

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found that connects everybody and

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everything that was going on and all these different beliefs

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is the human mind. Like, the

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psychology of it, the psychology of belief. Like, why do

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people believe certain things? And why do other people

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have an incredibly difficult time believing things? What's this whole idea

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called? Evidence. Like, logical fallacies. Like, people

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would make these claims that were clearly

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problematic, but it was difficult to see why at first. And I

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realized that what those are, they're called logical fallacies, they're errors

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in reasoning, and they're also kind of manipulative tactics. If

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you ever watch the news, you're probably very aware of

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these and politicians and what those are. So I was

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fascinated by that. Again, it all has to do with psychology, the psychology

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of it, why we believe some of those things. So

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that's when I kind of started my academic pursuits and

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studied philosophy and then actually formally went to school,

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back to school for master's and then ultimately a phd. And I

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focused on social psychology. So social

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psychology and cognitive psychology, it really has to do

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with the thoughts we have and how we relate

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to other people and how other people's actions and behaviors

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can affect our actions and behaviors. So I found that

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part the most interesting. I didn't really care much

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about the mental health portion of it,

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like that part of psychology. So I'm not a mental health

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professional. So if somebody says, oh, like you're a psychiatrist.

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No, I'm nothing like a psychiatrist, or I'm not even like a psychologist

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in that I don't help people with their personal

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problems and struggles. In that way.

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I took the academic side, more of a researcher. There's like the

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mental health and then there's the researcher, if you consider that like a

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split the two different areas of psychology. So I'm on the

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research end. Right on. Yeah, that makes sense

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too. So you're sort of like seeing how it

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affects all of that, affects society, basically,

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in an overall view and even the subsects of it and things like

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that. That's awesome. And I could see how

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if you understand that stuff just like anything

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else, you could use it for good

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or evil, too. Well, what's interesting is

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I consider myself a programmer by trade, like ever

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since 1994, when I started programming and programming the Internet and

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learning the different programming languages, I really was drawn

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to that because I love the idea of creating the code to make

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things happen. And maybe it's kind of like a God complex that

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programmers have, because you are kind of like the God of your website when

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you have complete control over things and you can make virtually anything happen.

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So I really took to it, and I loved

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the logic of it, because programming is

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perfectly logical and mathematical and things happen.

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When things happen, there's a reason for it and

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there's like a perfectly logical reason for it. It just doesn't happen Willy nilly and

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you can't figure it out. So I really like that. And then

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I see a lot of parallels with the programming

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and the critical thinking, and

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the same thing when it comes to business or doing anything, dealing with people

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in relationships. There's that element to it where you could kind

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of see through a lot of what's going on, like the code,

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let's call it the code of human language and

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human behavior and how we respond. And you kind of

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see through the behaviors and the language into the code, and

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you really know what's going on. And that's what I

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found most interesting about my pursuit of learning

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psychology. It's to be able to see

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things that other people can't see. And the

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difficulty, of course, is to try to explain it to them,

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like what they're missing. And the reason that's

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always a difficult pursuit is because of what's called cognitive

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biases. A lot of people have these very strong cognitive

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biases that prevent them from seeing things

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really the way they are versus seeing things the way they

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want to see them. And that's difficult. If I could

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crack that code, I'd be extremely happy and probably the

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most popular person in the world, but

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I don't know if there's such a code to crack on that one.

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Yeah, for sure. It does

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amaze me.

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You see it in other people, but I'm sure it happens to me as well.

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But how something could just be so

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that something somebody believes in is just so off

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and not correct and even sometimes an

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outright lie, and they can't see

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it for whatever reason, and no amount of

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proof can change that. And sometimes when you show

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them proof, it makes them hold on to the belief even stronger.

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Right? Yeah, the backfire effect. Yeah, it's

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really interesting. So

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you mentioned you're able to see these things

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because you have a more refined

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sense of critical thinking and things like that.

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So it's like a learned skill. I guess

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some people get it naturally, whatever, I'm sure. But

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I'm sure it's a learned skill as well. So

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I saw that you had courses and things like that that you

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have. Do you teach people how to increase their

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levels of cognitive thinking and things like that? Yes.

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On my website, I've got a bunch of, like, that's where pretty much all of

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my books follow that same pattern of teaching people

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how to think more critically, more logically,

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reasonably. And then I have a couple of courses, too. If people don't like the

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books, they could go to the courses. The courses have some videos in it. They're

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a little bit easier to ingest. For those who don't like the

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written word. Or the spoken word. I've got all the books on audio as

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and when I taught too. I taught at a local university here

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in Massachusetts for a few years, and

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that was fun, but I didn't

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like the commitment to travel and then having to

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grade that really wasn't for me too much. But I did

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enjoy the teaching part. That's awesome. And yeah,

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and I have the bobennett.com pulled up right here, and you

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have some really interesting titles for your books,

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like positive humanism and socially

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psyched. One of them

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that sort of caught my eye was

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that squat

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something sitcom, whatever. Yeah, that was

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my first attempt at a fictional

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writing, and it turned out to

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be a ten

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episode sitcom that I started

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about five years ago and I completed about a

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week ago, believe it or not. And it's fully

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up on YouTube now, and you could see all ten episodes.

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They're about 20 minutes each. And it's at

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squatspotfitness.com. And that'll take you right to the

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YouTube channel. And it's a sitcom that

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incorporates pretty much everything that I'm about.

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You have to look at the subtext. There's a lot of critical thinking in

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there, logic, reason, there's tons of

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psychology. And this really came about as

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my 40 plus years of going to gyms

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and fitness centers and just observing some of the

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behavior there of the people. And it's a comedy

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goldmine. There's so many hilarious things that

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have happened that that's what kind of sparked the creation of this.

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And I just did ten episodes. I could do 100 more,

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but it was a fun experience doing

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it. And I ended up doing all the animation myself and everything, and it took

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a long time, but it's up there, so it's a lot of fun.

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That's awesome. Yeah, I owned a gym for

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28 years. Oh, no, it's away, so you know exactly what I'm talking about.

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Yeah, it's a special animal. Oh,

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jeez. You'd love it. Then you definitely have to

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watch it. Yeah, we're going to check it out for sure.

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So what kind of business is attractive to

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you right now? What are you doing right now? So I've

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been in the publishing industry, like the book publishing industry for the

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last 13 years or so, and

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just recently, probably like in

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the spring of this year,

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I had access to AI for the first time

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commercially, so I could use and interact with

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chat, GPT, and as a programmer, I could actually use it for

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the programming. And I could tell you that I dropped everything that I

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was working on including squat, I did like

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eight episodes. I animated like eight episodes in two

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months, and the last two episodes took me like five or six

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months because I was just so busy with the AI. But that's what I've

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been working on, artificial intelligence and incorporating that into the

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publishing industry. And right now I've got websites that use

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AI to do all the audiobook narration. And I have got the website

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that uses AI to actually write books for

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you. You just give it the idea, walk it through, and that's called

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Bookbud.AI. So that's been hugely

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successful, and that's what I'm most excited about right

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now. That's awesome. Yeah,

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and you're touching on a bunch of stuff there, too.

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What people feel is, like, the ethical use of AI

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and things like that, especially with things like book publishing and

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copywriting and all that kind of stuff. That's

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the world I live in, is copywriting and marketing and

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a bunch of things like that. And I've written a

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book for the wellness business, better

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living with whole foods.

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Really cool book, but yeah. So what do you think about

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that with the AI and

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helping out writers and things like that? Well, I

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think it's like any other kind of improvement that we've seen,

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like technological, industrial improvement over

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the decades, the centuries. There's always going to be some kind

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of technology that

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displaces human labor,

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and that's never going to change. It's been that way for over

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200 years, and that's what we're seeing now. But people are more afraid

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of it because I think this is the first time

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where this technology is so much like a

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human and has the potential to be so much like a human

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that it could replace so much of what

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we do and so much of what

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so many people do. So it's scary to a lot of

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people, and I completely understand that. But my

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advice and my warning is not to fight it and to

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embrace it and find out how you could use it

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to your advantage. Virtually

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any job right now where AI is under

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threat, the job is under threat by

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AI, you can find some way to

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use AI to make your job, to make

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it better, to do a better job, maybe not put as much time

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into it, and maybe for some

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jobs, you're just going to be out of business if that's all you do.

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So you really need to say, okay, what else can I

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do? For example,

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for me, I write nonfiction books,

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essentially, and AI is already

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kind of putting me out of business. And I say that with a big caveat,

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because AI is incredibly good right now. It writes, like, at a

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college level. The books are fantastic. They're better than about

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95% of all the authors that I deal with

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who write nonfiction books. So it does an incredible

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job, but it's not quite to the level yet

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where it could beat that 5% of humans who

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do an amazing job at writing books. So out

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of the dozen books that I've written, I would say that AI could do a

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better job at probably like, ten of those books. It could rewrite ten of my

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books and do a better job. But two of my books, where my real

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specialty is with the PhD and my

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decades of experience, I don't think it could come close to

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that right now. So there's still a way

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for an author to write. You

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just got to up your game, and I think that's a good thing. It's kind

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of pushing everybody to do a little bit better. You can't just turn out

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the same kind of junk that people have been turning out for a long time,

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because AI could do a better job than that. But the main

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message is there's going to be times when

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AI is going to potentially

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do away with a lot of different jobs. And just

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like the coal miners

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and the people who drove the horse and buggies,

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you're going to have to find another job. I mean, that's the way it is.

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It's unfortunate for those people, but

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overall, it's not going to be a bad thing. I really believe,

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like, AI frees up our human

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ingenuity and creativity. And at least for

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me, it's allowed me to do so many higher

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level things that I wouldn't be able to do

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normally because I'm usually bogged down with these minute

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tasks. Another great example is, like, with programming.

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Normally, when I'm creating scripts and updating my website,

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I'm writing code pretty much line by line and copying and

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pasting from old code and looking up, and I have to research, like,

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okay, how do I do this? And it takes a really long time, but

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now with AI, AI, I could just talk to it like a human,

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basically, and tell it what I need, and it writes me the code,

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and it saves me tons of time. And this isn't

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like high level stuff. I mean, this is the kind

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of code that when I write it, I'm just, like, bogged down with

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these minute details, and it's

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things that I would rather not do. So it really has helped me

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in that way, and I think that everybody should

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think like that. And how can AI help

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you? How could it free up your time? How could

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it give you access to more of your

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creative juices and ingenuity? And how could you take

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advantage of that? There is a way. I think there's a way for everything.

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So you just got to think about that. Everybody has to think about that.

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Yeah, for sure. And like with me,

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we do help people with their podcasts

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and YouTube channels and putting out the content for

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that, and repurposing and doing all that kind of stuff. And there is

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AI programs or whatever that could help with that

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and putting in prompts and things like that to help with show notes or

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posts or whatever. And I find

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that as a business person,

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it's almost like the mechanic. You like working on other people's cars,

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but not your own, because you're just

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recreating all this stuff or creating from scratch.

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And it's almost like the AI, I'm using

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it to reinspire me inside of my own business

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and create things. Because it's not a blank slate,

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it's the white screen. There's some ideas up there, and

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it's almost like you're masterminding with this artificial

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intelligence, and it's there

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at your will whenever you need it. So I'm trying

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to see it that way, and I'm still taking

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time and rewriting and doing

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things, but it sparks a ton of

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ideas. And like you said, I'm

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trying to see it in a positive light because anything

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from weapons on down could be used for good and

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bad. Sure. Right.

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Instead of trying to complain and be one of those people,

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just try to see that positive light

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and then show other people that there is something positive that can

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be attained from it instead of just like, shunning it.

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Yeah. So how old are you?

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51. Okay. Yeah. So I just turned

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58 a few days ago.

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So it's sort of that time when

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I graduated in 84, and that's when the computers,

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that year, they first came into high school, it was

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like the Dos. You had to put the in there and write all your

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own stuff. So you've gotten to

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see the need to embrace

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things instead of shunning them out, because it could be something

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that's going to envelop a huge part of your

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life. Yeah, I mean, that's a perfect analogy. Just think back to when the

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computers came out and people were freaking out, like I was going to put us

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out of business. Everybody who was doing things manually that computers kind of

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took over and did for people. It didn't make the

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world worse.

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Arguably, it made the world better in so many different

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ways by doing this monotonous work that humans don't have to

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do now. And the same thing with robotics. Robotics has been around

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for pretty long, and it's going to get even more incredible with artificial

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intelligence. But just think about all the people that don't have to

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be on the factory line. Like, if

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you're familiar with the movie Charlie and the chocolate factory, Charlie's

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father, his job is to put the caps on the toothpaste. He does it one

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after another, and he lost his job to a robot that does it.

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And then at the end of the movie, he gets the job fixing the

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robot when it breaks down.

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That's like a perfect evolution of

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a career or of somebody what they're doing

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and how they can kind of rethink and

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relearn what they were doing and do something a little bit different in order to

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be more productive. And I'm pretty sure that Charlie's father, by

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fixing the machines, is

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probably more satisfied and more fulfilled in his job

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than actually putting on the little caps. So

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it's going to shake things up, no doubt. But that doesn't have to be a

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bad thing. Yeah, and that's a

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really great way to put that, too, because

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these monotonous jobs that just like, well, somebody has to do

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them, it could

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potentially free up those people to actually have these

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more fulfilling jobs or things that might otherwise,

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that might actually be needed. But we just don't know right now

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because so much time is preoccupied with something else. Right?

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Yeah. So, yeah, there's a bunch of avenues that could be opened

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up. There's all kinds of, like you said, benefits to

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it.

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Is there anything that I'm missing forgetting to ask you

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about or anything like that that is really important that you. Do

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so many things? We could talk about tons of stuff, but for the most part,

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we covered a lot of good ideas, I think in terms

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of critical thinking, logic, reason, why it's important,

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how it could help you with business, some of the sitcom

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stuff. Bookbud. Yeah, we covered quite a bit.

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Right on. And then how do you market

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your business?

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Mostly I launched my most

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recent business through Google Adwords.

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I do some Facebook advertising, but Google

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Adwords, I found, has been the most successful. For

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what? Awesome. Awesome. And then is

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there one big idea or key takeaway

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that people should take from this episode? I think

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it's the importance of critical thinking that's the big

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idea. That's something that people should really focus on

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that probably don't it's? So

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important when it comes to decision making as well. And decision making

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is, as you know, is a critical part of pretty much anything you do in

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business. You're always faced with important decisions to

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make.

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There may be people listening who are really good at business and really

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good at decision making, but yet in their personal lives,

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they may not be the best critical thinker.

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And that's a psychological phenomenon

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called compartmentalization. It's when we

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compartmentalize certain parts of our

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lives that are kind of untouchable to reason,

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critical thinking and logic, but everything else will

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apply those things to. So I would probably leave

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your listeners with that challenge. Is there any part of your life

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that you really aren't applying critical thinking, logic and

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reason, and you're really just being guided by your

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emotions, guided by what you've always

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believed, what you've grown up with, the

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social environment that you're in. Everybody else believes it, so

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you kind of don't want to not believe it because it would make you an

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outcast. But if you're being honest with

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yourself and

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you're being critical of your own thoughts, I think that everybody needs

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to basically believe what's true

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and do the best they can to distinguish between fact and

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fiction in all domains and areas of their lives.

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That's awesome. Those are some really key points

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that you just brought up.

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I'm sure that as people increase

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their levels of critical thinking and that decision making and

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all that, that there's a lot of

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emotional stuff that can come up with that because you might

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realize that you've been following

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this one path or this one belief because of this people, maybe even

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your parents, and you find out that it's

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not true, it's a lie and that you've been lied to your entire life or

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something like that. And that could be traumatic,

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like you say, still believe that because it's going to change

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your whole trajectory,

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and that's really hard. So

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for the people out there that like, hey, I want to find out more

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about this critical thinking and maybe increase my levels of critical thinking

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and improve my decision making skills and improve

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my business skills, how could they get a hold of you or

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follow you? Sure. I've got two primary

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websites. One is for my books and educational

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material, and you could find that under bobennet.com.

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Bobennett.com.

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The other one is all my business

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sites. And that's where you could also find squat. And that's under

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archieboy.com. Archieboy.com. Right

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on. And Archie

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is your doggie? Yep. Awesome.

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Awesome. Cool. And we'll be sure to include those

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links in the show notes for the video and audio for this

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episode. Right on. And thank you again for coming on. All right, you

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bet. Thanks for having me. I appreciate it. So that concludes this episode of

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Podcast Marketing Secrets. This is Al Morentin signing off. I hope you have

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a successful day.

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