As leaders, we all know that we need to sometimes have difficult conversations. Julia refers to them as courageous conversations.

These are conversations, which, if they took place, would improve life for us and everyone else in our teams. The problem is that fear often causes us to put this off and, as a result, the offending team member continues to provide sub-standard performance, miss deadlines, engage interpersonal conflicts and exhibit ‘toxic’ behaviour.

Andrew and Julia discuss the emotions involved and how important thoughtful, unambiguous and honest conversations are. During their conversation they look at feedback, different personality styles and tapping in to your inner self.

Podcast Show Notes:

• What are courageous conversations (00:50)
• Emotions (2:34)
• The Six-Step Process (3:30) Email us for our fact sheet
• Being Centre and Present (4:19)
• Clarity on Outcomes (5:00)
• Curiosity (5:32)
• Coherent (6:20)
• Congruent (6:44)
• Co-Create (7:06)
• Make Gravitas count (8:46)
• The Power of the Horses to lead the way (9:56)
• Creating Time & Space ( 12:57)
• Understanding Personality Types (15:43)
• The Chair Exercise (18:17)