We talk to Dawn Lang (CFO) and Riann Balch (Community Resources Manager) from the City of Chandler, AZ. They walk us through the causes and consequences of their city's rise in homelessness, the success of their Community Navigators program, how homelessness touches both the revenue and the spending side of the Activity Statement, and how they're planning for the coming fiscal cliff, among other topics. In Ripped from the Headlines, we look at an article about how Colorado has worked to create a better user experience to improve participation in their family leave program.