Travel journalist Kaye Holland regales Daniel with stories from the inaugural cruise of NCL's newest ship, Norwegian Luna. Having previously sailed with NCL, Kaye shares advice for repeat and first-time cruisers. Plus, this time she stayed in The Haven - a luxurious enclave onboard the mega ship with exclusive amenities and facilities. Will she ever cruise any other way in the future?
This is Destination Unlocked with me, Daniel Edward.
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:Hi, welcome back to Destination Unlocked.
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:Great to have you here with us
today where we are going sailing.
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:We're gonna be going on a brand new ship.
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:It's just been launched by Norwegian
Cruise Line, which has ships of
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:all sizes, but they do have some
pretty swish and mega ships.
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:Their newer ones are carnivals at
sea, if you'll forgive me for using
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:another cruise line's name there.
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:But really, very exciting stuff.
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:And we are joined by somebody
who I've worked with for a few
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:years in the travel writing world.
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:We worked together at a magazine
which focuses on cruising itself.
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:And so it's a delight to have Kaye
Holland join us today to talk about
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:her recent cruise experience on
the brand new ship Norwegian Luna.
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:Enjoy.
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:So, Kaye, tell us what are
you unlocking for us today?
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:Kaye Holland: I am unlocking,
Daniel, Norwegian Luna, Norwegian
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:Cruise Line's brand new ship, which
is quite simply outta this world.
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:Daniel Edward: It's so exciting
to be out on a brand new ship.
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:We're obviously going to get into
the details of the ship itself
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:and take us on a bit of a ship
tour and all of that good stuff.
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:But let's start with where
you actually went cruising.
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:Kaye Holland: Well, we flew to Miami
and we boarded the ship, which is the
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:second in the lines new Prima plus class.
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:And it was actually more
of a couple of days at sea.
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:And then we went to the private island,
Great Stirrup Cay and then back to Miami.
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:So short, but very sweet.
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:Daniel Edward: Ooh, I've not been to
Great Stirrup Cay, this is something that
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:you can only go to on lines, which are
owned by Norwegian Cruise Lines group.
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:Kaye Holland: That's right.
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:It's a bit Marmite.
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:It's a love it or hate it growing
trend in the cruise industry.
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:Private islands.
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:So this one you can only go to on
a Norwegian Cruise Line sailing.
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:Passengers I spoke to, there
were very much two camps.
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:As I said, Marmite, they either
absolutely adored it or they
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:didn't necessarily get the point.
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:It's paradise, but I think it's,
personally, a manicured slice of paradise.
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:Daniel Edward: Let's go through
the cruise experience then.
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:You mentioned it's, one of two
currently of this Prima Plus.
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:I've been on Prima, but not a Prima Plus.
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:Do you notice the plus?
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:Kaye Holland: You do.
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:It's subtle but noticeable if
you have been on the prima class.
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:Everything's just a little bit
larger, a little bit more spacious.
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:They've taken all the good bits from the
Prima class and just tweaked and elevated
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:it to create this new Prima Plus class.
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:So it is subtle but noticeable.
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:Daniel Edward: What was the
boarding experience like from Miami?
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:Kaye Holland: Very, very smooth.
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:You know, you see everything that's
happening in the news in the moment in
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:America with airport queues and hassle.
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:And I thought perhaps that might translate
to a similar experience at the port.
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:But no, I was on board
within about 30 minutes.
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:And then of course, when you're
actually boarding Norwegian Luna, one
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:of the things that really stands out
is this striking, hand painted hull.
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:Sort of similar to all of Norwegian
ships, each one's individual.
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:And this one was designed by a
California street artist called Elle, and
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:features the 12 Zodiac constellations.
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:And it was just, just stunning.
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:I was on aqua the previous year
I found that, no disrespect to
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:the designer, a little bit more
garish and a bit in your face.
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:This one, Luna was very, very tasteful.
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:Daniel Edward: I must say I've
never seen such a purple ship.
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:It's all these gorgeous shades of purple.
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:It's a stunning piece of work actually.
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:What a huge canvas.
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:Kaye Holland: Incredible.
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:And as I said, it has the
12 zodiac constellations.
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:I'm a Sagittarius, And I was just
standing there for hours looking
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:for the archer on the hull.
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:It was just gorgeous.
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:Daniel Edward: Did you find him?
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:Kaye Holland: I did, I did.
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:I finally found him.
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:Daniel Edward: I've gotta
look for Capricorn now 'cause
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:I've, I've looked at pictures.
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:I didn't realise it was the zodiacs.
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:Now I've got to actually take
a proper close look at it.
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:Kaye Holland: You do.
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:And actually that sort of space
feeling is being brought on board too.
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:So there's a giant silver
sculpture of the moon.
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:I think it was on deck eight, out at
the entrance to the Ocean Boulevard.
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:So it was sort of outside,
brought inside as well.
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:Daniel Edward: Cruise ships have
become floating art galleries.
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:This is something that a lot of lines
have really focused on, these huge
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:multimillion dollar art collections.
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:Kaye Holland: Absolutely staggering.
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:I was on Viking, last September.
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:Now Viking is the absolute
antithesis of Norwegian Cruise Line.
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:They're like chalk and cheese.
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:But what they do share is that commitment
to art and the art collection on Viking.
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:They, it's just, they have a Munch's
The Scream, everything on board.
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:The attention to detail for
art lovers is, is staggering.
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:Daniel Edward: And some lines
even do a tour of their collection
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:because they're so proud of it.
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:Kaye Holland: I bet you've given one.
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:Daniel Edward: I certainly have
on, on more than one occasion.
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:So when you get on board the
Luna, it's quite a large ship.
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:So is it easy to find your way around?
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:Kaye Holland: It did
take me a little while.
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:I would say expect to spend the
first couple of days exploring
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:and getting to grips with it.
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:Daniel Edward: Yeah, that's
certainly what I had with Prima.
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:I found that the corridors, 'cause they're
long corridors, they do look a little
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:bit the same, and I was starting to find
clues to work out if I was going in the
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:right direction or the wrong direction.
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:Kaye Holland: yes.
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:, And it's very well sign posted.
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:You do pick it up quite quickly, but
I think if you were new to cruising,
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:you could get on board and just feel
very, very overwhelmed quite quickly.
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:Daniel Edward: A little trick is I love
the people who decorate their doors, which
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:is a little bit of a cruise tradition.
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:You don't do this in hotels.
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:Can you imagine?
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:You turn up in a hotel and
you start designing your door,
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:but people do on cruise ships.
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:Kaye Holland: They do and they
really go to town and some are
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:very, very creative and individual.
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:I really admire that as well
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:Daniel Edward: for me,
they're the landmarks.
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:When you say at home, turn left at
the clock tower, for me it's, if
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:you see the door with the balloons
and the this and the that, then
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:you're in the right direction.
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:Kaye Holland: I'll remember
that for next time.
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:Daniel Edward: what sort
of room did you have?
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:Kaye Holland: Oh, do you know Daniel?
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:You've asked me this and I'm just gonna
sound like I'm showing off and bragging.
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:I was very, very lucky and I boarded
with three other journalists from the UK.
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:Do not ask me why, for some reason
I was upgraded to the Haven.
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:Daniel Edward: Wow.
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:Kaye Holland: So I wave goodbye to them
as they're all scowling at me, and I
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:went to the Haven, which is Norwegian
cruise line Ship Within a Ship concept.
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:This sort of luxurious private
enclave access via your own elevator.
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:I went not to my cabin, to my suite.
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:As you know, I live in South London.
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:I kid you not.
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:My suite, which was an entry level suite,
is bigger than my South London flat.
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:I had my bathroom kitted out
with toiletries, some L'Occitane.
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:It was just unbelievable.
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:And then also staying in the
Haven, you have access to your
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:own private restaurant bar.
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:And what I loved was my private, I say
mine, the Haven Guests' Private Sun Deck.
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:So you are not going to the main pool
and struggling to find a sun lounger.
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:You're just this private
Sun deck, cocktails on tap.
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:It was fabulous.
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:I have stayed in a normal cabin.
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:May I add when I stayed on
Aqua the previous year, but
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:this year I hit the jackpot.
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:Daniel Edward: You must have
done something very good on Aqua.
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:They must have liked you.
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:Kaye Holland: I dunno how it happened.
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:Uh, they kept, well, the rest of the
journalists kept saying, how, why?
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:I dunno,
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:Daniel Edward: I bet they didn't get
nice write-ups from the other two.
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:Kaye Holland: I.
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:Possibly, I have to look them up as well.
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:Daniel Edward: That's amazing.
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:I've often wondered what
it's like in the Haven.
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:I've wondered whether it's worth
it because it is more expensive
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:obviously to get this upgraded area.
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:The ship within a ship
where you've got this deluxe
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:experience behind locked doors.
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:Did you find yourself using the
full ship or did you find yourself
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:wanting to stay in this haven?
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:Kaye Holland: I probably did
spend 80% of my time in the Haven.
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:You're absolutely correct.
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:think, obviously I'd been on Aqua
the previous year, which is the
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:virtually identical sibling, so
I sort of thought, oh, I've done
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:the slider coaster last year.
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:Let me stay in the Haven
a little bit longer.
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:So that probably influenced,
but I, I spoke to.
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:Lots of fellow guests in the Haven um,
it was very, very difficult to leave.
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:But I suppose the advantage is that
you have that level of luxury and
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:pampering, you can step out and then
take advantage of the restaurants or,
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:the shows on board or the attractions.
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:But it was very hard to leave.
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:Is it worth it?
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:You also get with it the perks.
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:So you have an excursion, you
have priority access to book the
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:excursion, the specialty dining,
all these passengers on board.
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:'cause it's a very large ship.
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:All these passengers on board, Hey,
the Haven guests have priority booking
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:for the Sukhothai Thai restaurant.
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:So there's so many perks.
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:And when I met these fellow journalists
who are probably still very annoyed
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:with me, they said, is it worth it?
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:And I was like, absolutely.
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:There's no going back.
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:And then over a drink one night in
the Metropolitan Bar, which is sort
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:of the buzzy bar on board where
there's sort of live music, we
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:collectively looked up the price.
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:And then it's like, ah, reality dawns.
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:So here I am saying there's no going back.
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:This is the way to cruise...
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:it is three to five times the
price of a standard cabin.
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:That's a lot.
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:Daniel Edward: That is a lot.
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:Kaye Holland: Would you maybe just
pay for a luxury cruise rather
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:than a mainstream cruise line?
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:It was quite a significant increase.
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:Daniel Edward: And that is my
biggest question with it because
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:there are some fabulous luxury
lines out there, which just.
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:Everybody's on that luxury level.
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:There's no two tier system.
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:There's no locked doors behind which a
certain card doesn't allow you to go.
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:And is that more relaxing or does it make
you feel really special to be the one to
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:be able to go behind that locked door?
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:Kaye Holland: It does make
you feel special, but I think
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:my overall take on it was.
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:If it was me personally, I don't have
children, if I was going to spend
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:that level of money, I would probably
upgrade and go to a luxury ship.
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:However, if you are a family, or you are
the grandparents travelling with your
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:kids and your grandkids too, then great.
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:It's that sort of level of refinement.
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:And then you can go and join them
in the sort of hub and craziness of
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:the mainstream ship when you want.
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:So I would say, I think it's perfectly set
up for multi-gen travel, and maybe couples
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:that want the luxury, but they do want
that sort of glitz and glamour and razz
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:of all the shows, which perhaps you don't
get on the smaller luxury lines so much.
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:Daniel Edward: No,
sometimes size does benefit.
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:Yeah, those shows are
phenomenal and I was gutted.
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:I missed an opportunity to get out to
Tampa which is eo have their studios.
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:And I was invited to go and have a look at
the, new show just before it went to the
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:ship to see those final days of rehearsal.
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:And I couldn't make it.
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:I was gutted.
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:But tell me, how is the show?
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:'cause the headline show for Luna
is an Elton John show, isn't it?
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:Kaye Holland: It is, and I think
we both might be a bit biassed with
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:Elton because before we started
recording, I've just discovered
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:we're both from the Watford area,
obviously elton John's a Watford boy.
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:He's the honorary chairman
of Watford Football Club.
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:So I think we perhaps feel a
bit of an affinity to Elton.
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:Daniel Edward: I always say
he's the man who named me.
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:Kaye Holland: I like that.
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:but it was absolutely incredible.
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:The headline show is Elton,
A Celebration of Elton John.
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:I think when you mention the
name Elton John, it's everything
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:you'd expect glittering costumes.
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:And we were very lucky.
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:We had a backstage tour and
saw all the costumes close up.
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:they had the, the famous baseball
uniform, the rooster suit.
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:and then the show itself had all
these dazzling aerial displays.
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:There were multi pianos.
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:I'd seen the Prince show on board
Aqua the previous year, and this
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:took it even to the next level.
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:It was phenomenal.
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:I think even if you weren't a
fan of Elton, you couldn't fail
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:to appreciate the spectacle.
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:Daniel Edward: And this is a show that you
can only see onboard the Norwegian Luna.
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:Kaye Holland: Yes, it is
specifically devised for Luna.
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:And that is their big headline show.
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:I think the entertainment director
was telling me it's about three
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:times a week, two showings on those
nights, and it is encouraged to book.
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:Daniel Edward: This is something
which I found on the Prima as well,
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:that it was the same show multiple
nights because the theatre only.
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:Holds a certain fraction
of the guests on board.
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:And so to give everybody the opportunity,
it was something that I found very
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:important on the first day when I got
on board to go through and they've got a
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:box office where certain members of the
crew are essentially a box office team
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:for a while, and you can sort everything
out with them pretty much straight away.
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:Kaye Holland: Yes, that's right.
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:You can do and definitely
I would say be organised.
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:Tick off all the things that
you've made a list you want to do.
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:Go and get them sorted.
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:Go and get them booked.
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:Actually, I'll share a tip that the
entertainment director gave to me.
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:I was asking him, which
show he would recommend.
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:There's the two sittings, so there's
and:
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:definitely the 10:00 PM because it's
more of a party atmosphere and everyone,
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:whether it's the performers or the
guests, everyone's warmed up a little bit.
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:And he also said if you do have a
choice to book later in the sailing.
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:Daniel Edward: Okay.
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:'cause everybody else is trying to
get in early and so you're, you're,
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:in with a bit of a bum fight.
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:What is there to do then in the evenings
if the main theatre is being taken
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:up with one show for three nights?
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:Kaye Holland: There are so many bars.
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:I didn't even get to
work my way around them.
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:And all the bars have, like I was
mentioning, the Metropolitan Bar.
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:There's live music there,
there's DJ sessions, there's a
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:champagne bar, there's a wine bar.
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:So you can sort of work your
way around all the bars.
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:There's also a couple of other like
nightclubs, with other shows on.
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:I think it was called Hiko it was
like acrobats, lasers, 3D effects.
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:And then when the Elton John show,
isn't on, there's a show that performs
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:songs from the Eagles back catalogue.
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:and the highlight of that show
for me was this sort of thrilling
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:rendition of Hotel California at the
end that had everyone on the feet.
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:So there's loads and loads of,
and there's the casino too,
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:if you fancy little flutter.
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:On sea days, all the
boutiques were open very late.
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:There's, lots and lots to do.
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:I don't think boredom is an option.
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:And then I met a couple that actually
just wanted to have room service
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:and watch a film in their room.
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:Daniel Edward: Wow.
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:Do you know?
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:I've never thought to do, I know
there are people who do that, but
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:it's something I have never, ever
considered doing on a cruise.
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:Kaye Holland: No, I think you're
right because I've always want to
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:take advantage, but they said they'd
had such a full on go, go go day.
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:They were tired, they were gone.
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:I guess they were jet lagged, 'cause
Miami is quite a long flight and
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:that was what they wanted to do.
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:And I thought, oh it's
your your holiday too.
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:Daniel Edward: Well that's true.
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:Yeah.
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:When I used to work on cruise ships,
I always wanted to pull the data of
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:how much time are people sitting with
their television on, when they're
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:on this amazing cruise in the middle
of these incredible destinations?
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:Nobody gave me access to that information,
but it's being stored somewhere.
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:Kaye Holland: And what was
your favourite ship to work on?
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:Daniel Edward: Ooooh.
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:Kaye Holland: Is, that like choosing a
favourite child or something like that?
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:Daniel Edward: Yeah,
it's an interesting one.
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:I would say my favourite ship to, I'd say,
I probably have to say two Navigator of
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:the Seas, which is a Royal Caribbean ship.
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:That one took a special place for me
because it was my first ever cruise ship
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:that I worked on, and that's usually
when you have a favourite ship, I do
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:find it's less the ship and it's more
the people that you were with and the
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:experiences that you had on board.
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:But that one was special.
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:I had a wonderful team, I
really had a great time.
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:Then at Holland America Line, I really
enjoyed Zaandam, which is one of their
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:two smaller ships and the smaller
ships have the best itineraries.
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:They can still get into places that
the big, big ships don't go to.
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:Kaye Holland: Oh, so the ports
'cause of their smaller size,
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:they can access the ports at their
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:Daniel Edward: Yeah.
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:Kaye Holland: Very true.
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:Daniel Edward: And then you realise
what cruising without queuing is like.
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:Kaye Holland: Yeah, A dream.
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:Daniel Edward: It's amazing.
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:And so more recently I've been on luxury
lines; I was on Seaborne for a bit at the
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:beginning of this year, end of last year.
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:Going on to Explora Journeys in the
this summer and the smaller ships,
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:it's a totally different experience
and they are wonderful ships.
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:Kaye Holland: Yes.
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:People say, oh, cruising isn't for them.
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:I would just say you haven't found the
right ship, because as you say, there's
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:so many different experiences and there
really is a ship that would suit you.
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:Daniel Edward: I agree, there is
a ship for everybody and there
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:is a sea for everybody as well.
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:Kaye Holland: Mmmmm, good point.
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:Daniel Edward: It's a big world
and most of it, I think 80%
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:of it or something is ocean.
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:Kaye Holland: Yes
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:Daniel Edward: And so, people
who stay on land are missing
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:this big world that we've got.
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:Kaye Holland: very true.
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:Daniel Edward: There's There's
a huge amount out there.
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:And yes, on this occasion, I suppose
you did what is affectionately
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:known as a cruise to nowhere,
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:Kaye Holland: Yes.
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:Daniel Edward: But in a way that's
perfect because with Norwegian Luna,
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:as is the case with many of these mega
ships that are being put out by NCL
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:Royal MSC, the ship is the destination.
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:Kaye Holland: That's right.
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:And even on the sailings
that they're now introducing.
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:Week long sailings, there's always a
couple of sea days because you actually
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:need that to take advantage of the ship
and enjoy all the facilities on board.
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:They are destinations in their own right.
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:Daniel Edward: Is there enough
space in the pool for everybody?
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:Kaye Holland: Well, Daniel, I
spent most of the time in my
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:own private pool in the Haven.
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:However, for the purpose of
research I did venture out.
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:Daniel Edward: I love that for research.
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:Kaye Holland: For research
purposes, I did it.
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:It never felt too crowded.
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:Admittedly, I was going with myself and a
couple of friends, we weren't a big party
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:trying to find loads of sun loungers.
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:And also.
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:There perhaps weren't as many people
as I thought by the pool just because
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:it was a short sailing and people
were trying The Drop, which is
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:one of the sort of rides on board.
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:They were queuing to
try the slider coaster.
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:There was the mini golf, the Glow Court.
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:There was so much to do in a short
space of time that you slot in a
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:couple of hours for your sun lounger
and then onto the next thing.
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:Daniel Edward: If you were to equate
it to a land-based holiday for somebody
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:who hasn't tried cruising yet and is
one of those people that says, not for
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:me, not for me, what sort of land-based
holiday is the most similar to your
385
:experience on the Norwegian Luna?
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:Kaye Holland: An all inclusive resort.
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:I have been to, in Jamaica, a
Hilton all inclusive resort.
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:It reminds me very much of that.
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:Very tasteful, very comfortable, so many
activities that actually a lot of families
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:that go there almost don't venture
outside the gates to explore Jamaica.
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:But of course you can.
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:You could be there for
entire week and eat somewhere
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:different, every single mealtime.
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:See a different show every night.
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:I think if you are a fan
of big All Inclusives.
396
:For me, it's a something for
everyone type of holiday.
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:That's what I would equate it as.
398
:If you prefer boutique hotels on land with
everything very individual and you only
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:need one restaurant, it's not for you.
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:Daniel Edward: Is the haven
close or even then you'd say.
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:Kaye Holland: yes, you're right
The haven would be very close.
402
:You could just go and stay in The Haven
and dine in the Haven Restaurant, and
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:go for a post dinner cocktail in the
Haven's bar, which wouldn't be out of
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:place in any five star London hotel.
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:The entertainment's very low key.
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:Just a bit of background music.
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:I guess the Haven would be the
equivalent of a boutique hotel.
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:Daniel Edward: So you mentioned the Haven
Restaurant and actually the amazing thing
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:about NCL is how much food is on board.
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:It really is quite staggering.
411
:When I was sailing on Prima, I was
there for a week and I didn't have
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:enough time to go to every restaurant
on board, which is just absurd.
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:Kaye Holland: that is quite
insane for a whole week.
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:Wow.
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:Daniel Edward: There were
more restaurants than dinners.
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:Kaye Holland: Well, on Luna
there was 17 dining options.
417
:So actually, if I think of what you're
saying, it's pretty much similar.
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:I mean, 17 Dining Options,
you've only got a week.
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:There you go.
420
:Daniel Edward: So what did you try?
421
:Kaye Holland: Well, I did
leave the Haven to eat.
422
:as I said, There's 17 restaurants,
five are complimentary.
423
:And they're actually brilliant,
the complimentary restaurants.
424
:Sometimes you think of the complimentary
restaurants as perhaps an afterthought.
425
:I went to Hudson's.
426
:I thought it was just gorgeous, Daniel.
427
:It had these sort of
showstopping chandeliers.
428
:It was table service.
429
:The food was absolutely fabulous.
430
:So I really enjoyed Hudson's.
431
:The other included one
is the Commodore Room.
432
:Again, very, very stylish.
433
:You would almost look at it and dine there
and expect it to be a paid for venue.
434
:Daniel Edward: What sort of food was that?
435
:Kaye Holland: sort of modern European,
and the portions, were reasonable.
436
:You didn't come away groaning or thinking
you don't want to eat again that day.
437
:I'm vegetarian.
438
:I had a cauliflower steak.
439
:It was artfully done.
440
:It was just all just beautiful.
441
:What else can I tell you?
442
:Oh, there's a buffet venue Surfside,
which is your classic buffet.
443
:I think if you've got kids in
tow or you're rushing out on an
444
:excursion, that's a good one.
445
:If you are a fan of sort of pub
style grub, there's The Local,
446
:but the one that I really enjoyed,
it was called Indulge Food Hall.
447
:Daniel Edward: I agree , it
really stood out for me.
448
:Tell me about the one on Luna, then I
can tell you if it was similar or not.
449
:Kaye Holland: Well, it was sort
of very big open plan venue.
450
:And there were 10 stations and it's the
kind of one that say we could go and I
451
:want to have Spanish tapas and you want an
Indian curry, and I can have what I want.
452
:You can have what you want and we
order it from our table on an iPad and
453
:then the dishes will get delivered.
454
:So each of us can have the food that we
are craving, but still enjoy it together.
455
:I had the most incredible paneer
curry, was, oh, it was just as good
456
:as anything I'd had at home in London.
457
:It was just phenomenal.
458
:Daniel Edward: I really enjoy the food I
must admit, I found it a little confusing
459
:when I first arrived because I walked
in and I wasn't sure what to do, and
460
:I saw these iPads on the tables and on
the iPad there's also a card reader,
461
:and I got confused because I thought
that this was an included restaurant.
462
:Why are there card readers?
463
:It is an included restaurant,
but to get a drink.
464
:Then that would go on your account
or on, on your drinks package.
465
:And so you tap your card
if you're getting a drink.
466
:But I got very confused before
I got the hang of how to order.
467
:And I think it was probably
just me overcomplicating things.
468
:Kaye Holland: No, I
understand what you mean.
469
:So the food is included.
470
:But the drinks, you'd need a drinks
package or pay as you go for.
471
:Daniel Edward: I was sailing on my own
on that cruise, unexpectedly actually.
472
:sometimes I sail on my own,
deliberately and I'd rather enjoy it.
473
:But on this occasion, I was going
to be sailing with a friend who
474
:wasn't able to get to the port.
475
:Kaye Holland: Ooooooh.
476
:Daniel Edward: Yeah, it's the first time
I've known someone miss a ship, but there
477
:was flooding on the way to Southampton.
478
:So I was unexpectedly sailing solo.
479
:And one of the nice things about the food
hall was it was one of those venues where
480
:you could be a bit social with people.
481
:That you hadn't gone with
because there are some tables,
482
:which are sort of group tables.
483
:And so I did find myself chatting with
other people there and also in Hudson's.
484
:That was great.
485
:I used to turn up at Hudson's and they'd
always ask, would you like your own table?
486
:Would you like a sharing table?
487
:Kaye Holland: Oh great
488
:Daniel Edward: And I'll
say, put me with anyone
489
:I ended up chatting with all sorts
of people at, that's something I
490
:like about cruising generally, and I
found that NCL was really good at it.
491
:There's a nice social environment
where whether you're with people,
492
:whether you're sailing on your own,
whether you started sailing with people
493
:and got fed up with them and want
to chat with some new people, there
494
:are always people around that you
could have a bit of a chinwag with.
495
:Kaye Holland: Very much so, and I think
NCL in particular is very solo friendly.
496
:They were the first cruise line to sort of
pioneer studio cabins for solo travellers.
497
:So they do have a lot of meetups for
people travelling on their own that
498
:perhaps want to meet fellow passengers.
499
:Daniel Edward: And they've got a
neighbourhood on certain ships.
500
:I dunno if it's on all of their ships,
but they've got an area of studios
501
:that has its own little lounge as well.
502
:Kaye Holland: So again, you can just
bump into someone, know they're sort
503
:of, pardon the pun, in the same boat
as you that's travelling alone, and
504
:you can just strike up a conversation.
505
:Daniel Edward: If you are not going for
The Haven and you are a solo traveller,
506
:I can't recommend their solo suites high
enough because you get a room, which
507
:you don't have to pay that extra single
supplement, which annoys so many people.
508
:But you also that lounge means
that you could avoid the crowds.
509
:Because if it's a busy day at sea
inside and you're looking for a
510
:place just to curl up and read a book
a bit, you've got private lounge.
511
:It's like the Haven, but
without the price tag.
512
:Kaye Holland: How fabulous.
513
:Daniel Edward: Yeah.
514
:Kaye Holland: No, they've
thought of everything.
515
:Daniel Edward: They really have.
516
:So you found it pretty easy
being vegetarian on board?
517
:Kaye Holland: Yes.
518
:The only one I perhaps struggled a little
in was one of the specialty restaurants.
519
:It's Cagney's.
520
:Daniel Edward: is that the steakhouse?
521
:Kaye Holland: Yeah.
522
:So Cagney's is the steakhouse
and they didn't have anything
523
:vegetarian on the menu.
524
:I went with a lot of devout carnivals.
525
:I guess perhaps I shouldn't expect to find
something vegetarian on a steakhouse menu.
526
:however, what they said is
they just, you order off menu.
527
:They chef knew something to
rustle up for the veggies.
528
:Technically speaking, had I been
dining solo, it wouldn't be the
529
:most obvious choice, would it
anyway, steakhouse for a vegetarian.
530
:I also ate at Sukhothai, which
is the specialty Thai one.
531
:It was introduced on Aqua,
it's been brought back on Luna.
532
:it was incredible.
533
:I had a, this sort of creamy green curry.
534
:If I was going to be picky Daniel,
I would say the cover charge is
535
:perhaps a little on the steep side.
536
:So it was $50, which is what, maybe
38 pounds per person to dine there.
537
:Daniel Edward: And you've already paid for
a meal because you've paid for the cruise.
538
:Kaye Holland: and as I said, the,
the included venues, Hudson's, the
539
:Commodore, they weren't an afterthought.
540
:They were amazing.
541
:Amazing, so would I pay an extra 38
pound per person to dine the Maybe.
542
:I guess it depends, isn't it?
543
:If you're a foodie, you would.
544
:I was thinking, you know, I live in South
London where I have all these little local
545
:Thais on the doorstep, 20 quid a head,
so it probably wouldn't appeal to me.
546
:I can't knock the food, I can't
knock the service, but I just
547
:thought maybe a little bit steep.
548
:Daniel Edward: I do find the cover
charges not just on NCL, but on a few of
549
:the major lines, very expensive, and I
feel coming from the UK, I feel like we
550
:feel that more intensely than Americans
going on these ships because I do find
551
:that the cost of living in the States is
higher when it comes to food than we have.
552
:And so, it might be good value
for somebody else, I don't know,
553
:but we could get that same meal
at a lower cost off the ship.
554
:Without having already paid for a
meal in another restaurant on the
555
:ship, which is already included.
556
:And so it is something
that sort of grates on me.
557
:Kaye Holland: Yeah, I agree with you, but
there are other people who will happily
558
:part with the cash, and not bat an eyelid.
559
:Daniel Edward: And if you are a foodie
and you think, yeah, I am gonna go and
560
:indulge in these restaurants, I'm gonna
go on a 10 day cruise with Norwegian, so
561
:I'm gonna have my time to try a load of
different ones, they do some packages,
562
:don't they, so that you can still have
it all inclusive whilst you're on board
563
:that you've already covered the cost.
564
:Kaye Holland: Yes.
565
:I suppose it's like the drink packages
in that way you can buy a package
566
:which includes specialty dining and
that would bring the costs down.
567
:So probably if you are a foodie,
that's important to you to try
568
:all the specialty restaurants.
569
:That is the way to go.
570
:Daniel Edward: I went to the
Teppanyaki Grill on Prima.
571
:was fantastic.
572
:So much fun.
573
:So much fun.
574
:Kaye Holland: I passed it.
575
:It looked very theatrical.
576
:Daniel Edward: It was,
577
:actually it was so theatrical.
578
:I missed the show that night.
579
:The dinner there was a little bit
longer than some of the other dinners
580
:because a performance as you go.
581
:So you know, you can't rush the artist.
582
:Kaye Holland: Nope.
583
:You can't.
584
:Yeah
585
:Daniel Edward: What would you say
was the absolute highlight for you?
586
:Kaye Holland: Oh my goodness.
587
:I think The Elton Show and.
588
:The Vibe Beach Club.
589
:Daniel Edward: Ooh, what's that?
590
:Kaye Holland: So an adults only.
591
:So if you're not staying in the Haven
and you do want a sort of slightly
592
:quieter environment, or perhaps you.
593
:I'll just say it, perhaps you want to
avoid the patter of little feet then
594
:the Vibe Beach Club, is a very strictly
adults only sun deck full of sort of
595
:luxurious loungers, those private cabanas.
596
:I think you had to buy it for a
whole week and it would've been about
597
:185 pound for the week I believe.
598
:But if you're not ready to splurge on
The Haven, and you do just want that
599
:little bit of an oasis, like what you
were saying with the studio cabins.
600
:If you're staying in
those, you get the lounge.
601
:If you're not, and you
just want that quiet space.
602
:It was gorgeous.
603
:Daniel Edward: One of the things
that I think Norwegian has,
604
:how how do you put it nicely?
605
:They've done this really well.
606
:But it can be looked on as nickel and
diming, depending on how you feel.
607
:But there is, there the opportunity to
buy into any experience that you want.
608
:When you're on board, you
want it a bit noisier.
609
:You can buy extra here.
610
:You want it a bit quieter, buy extra here.
611
:Can you get through, in your opinion,
can you get through a Norwegian cruise
612
:without spending anything on board?
613
:Kaye Holland: If you don't
drink alcohol, you probably can.
614
:If you don't need your specialty coffee,
which I actually don't, the queue for the
615
:Starbucks, which is very much the central
hub was insane every day with people.
616
:And I was thinking, well, hang on a
minute, wherever you have breakfast,
617
:just have coffee there included.
618
:But some people do need their cappuccino
with oat milk know, and it's your holiday.
619
:Why not?
620
:You can, but I think everyone
will pay a little you.
621
:You can, if you don't need
to send a WhatsApp home.
622
:If you're going to share all your
pictures on Instagram when you
623
:get home, which is actually very
sensible, right, for security.
624
:Daniel Edward: percent.
625
:Kaye Holland: don't do that, you can
get away with not spending anything.
626
:However, in this day and age, most
people do want to be able to WhatsApp
627
:or phone home on a FaceTime call.
628
:I'm not a big drinker, but I like a glass
of Prosecco when I'm watching the show.
629
:That will cost you..
630
:I think the entry point
is very, very fair.
631
:it's staggering and I think you could get
away with not spending too much extra.
632
:I think if it was me, I would buy wifi.
633
:I don't think I'd buy a drinks
package 'cause I'm not a big drinker.
634
:But I would buy a couple
of glasses each day.
635
:I could probably get away with that.
636
:If you're a foodie.
637
:No, you need the specialty restaurants.
638
:If you're a spa goer, it's not really my
thing, but if you're a spa goer, you are
639
:going to pay extra for spa treatments
and access to the thermal suite.
640
:So you are right.
641
:It's very, very easy for the cost
to soon spiral, but if you are on a
642
:budget, you can also keep it under
control if you're disciplined.
643
:Daniel Edward: Yeah.
644
:'cause one of the amazing things
with NCL for me is you look at their
645
:shelf price and staggering value.
646
:It's really great.
647
:I was looking up prices for this
brand new Norwegian Luna and
648
:just looking over this summer.
649
:you can get cruises for under 500 pounds,
650
:Kaye Holland: yeah
651
:if you break that down, three meals
plus snacks a day, entertainment
652
:accommodation, is incredible.
653
:Daniel Edward: it's wonderful And
654
:Kaye Holland: you Couldn't
really compare that in this day
655
:and age on land at the moment.
656
:Daniel Edward: no, it is a great value
holiday so long as you are careful about
657
:what extras if you are looking at the
extras and you've never cruised before.
658
:How much do you think people
need to put aside beyond the
659
:cruise fa to cover the holiday?
660
:Kaye Holland: If you're being careful,
maybe a couple of hundred, perhaps less.
661
:Again, it goes back to what we
were saying about packages NCL
662
:do this Free At Sea package.
663
:I think it's about 22 pound a
person day, but that will include.
664
:premium drinks, your specialty
dining, and your wifi.
665
:So that's pretty good value actually.
666
:The other thing that always,
with any cruise line, pushes
667
:the price up is excursions.
668
:What I call ship sponsored excursions
are always going to be so much more
669
:costly than doing it your own way
or if you haven't got the confidence
670
:to perhaps explore independently
and some ports of course don't lend
671
:themselves to exploring independently.
672
:' cause The port is quite far from
where the main attractions are.
673
:Then I would look at a third party site.
674
:Viago, there's so many now Viator, and
I think what people used to be worried
675
:about and would used to just default
and book the ship sponsored ones was
676
:that dreaded fear of missing the ship.
677
:So these third party providers
have basically caught on to
678
:what the cruise lines do.
679
:They now offer a guarantee.
680
:They'll get you back to the ship on time.
681
:If they don't, they'll pay for
you to get to the next port.
682
:So they take all the worry out of
booking with them and their prices
683
:are basically a lot more competitive.
684
:Daniel Edward: Significantly cheaper.
685
:They really are and often
using the same guides.
686
:I mean, it's, especially, you go
to the smaller destinations, there
687
:are only so many tour guides.
688
:Kaye Holland: True.
689
:True.
690
:That is very true.
691
:Of course, there's always going to
be people that would rather just book
692
:through the ship and have that peace of
mind and, and less perhaps aggravation.
693
:But, I always say, do your homework.
694
:Daniel Edward: And a lot of the time,
especially on larger ships like the Luna,
695
:I say book before you go, because the
people who are the most keen to get on
696
:those excursions have already booked them.
697
:Kaye Holland: Right.
698
:I think it comes back to what we were
saying about the specialty restaurants
699
:and your shows and your spa treatments.
700
:Early bird catches the
701
:Daniel Edward: Yeah.
702
:And these are things that
you pick up as you cruise.
703
:You know, the more you cruise, the more
you catch onto everybody's little tips.
704
:Kaye Holland: And you're a
seasoned cruiser and I'm doing
705
:my best to keep up with you
706
:Daniel Edward: Yeah,
707
:I think, uh, yes, we're keeping
the cruise lines in business, or at
708
:least they're keeping us in business.
709
:what would you say is the top thing to
see or do on a Norwegian Luna cruise?
710
:Kaye Holland: Top thing to
see or do on Norwegian, Luna,
711
:go and see the Elton Show.
712
:You won't regret it.
713
:And if you are looking for a spot to
have a Sun Downer observation lounge.
714
:Very calm, great spot to have
a cocktail and watch the sun do
715
:it's incredible sinking thing.
716
:Daniel Edward: What would you
say is a tourist trap to avoid?
717
:Kaye Holland: On the ship
718
:Daniel Edward: Mm.
719
:Kaye Holland: probably the casino.
720
:Dare I say it,
721
:Daniel Edward: The house always wins.
722
:Kaye Holland: I, I'll also just say
I don't love the private islands, so
723
:I could probably just as comfortably
spend the day on the ship exploring when
724
:everyone gets off at the private island.
725
:Daniel Edward: That's a good point, what
is there to do on the private island?
726
:Kaye Holland: Well, you know what, Daniel?
727
:It's really an extension of the onboard
experience, so you can relax on loungers,
728
:you can go to an adults only club.
729
:There's going to be a water park.
730
:It wasn't open when I was there,
but it's opening this summer.
731
:It's a six acre water park.
732
:It's kind of just a bit of an
extension of Luna, I'd say.
733
:For me.
734
:If that's a day, I'd rather be
visiting an authentic Caribbean island,
735
:trying the food, meeting the people
from that island, the local culture
736
:rather than just an amusement park.
737
:But as I said, I met other guests
that just absolutely loved it.
738
:They had their kids in tow.
739
:Absolutely safe, no hassle.
740
:I am probably not the
right clientele for it.
741
:Daniel Edward: What's your
favourite time of year to cruise?
742
:Kaye Holland: Easy.
743
:January, February, March.
744
:That's 'cause I live in the UK
where we're under a dark, dark
745
:blanket of those times of years.
746
:So I want to be sailing somewhere sunny.
747
:I actually am away quite a lot this
summer in June and July, but really
748
:that's our best time of year here.
749
:So when it's cold and dark and gloomy
here, that's when I wanna be sailing.
750
:What about you?
751
:Daniel Edward: I'm totally the same.
752
:I will do anything I
can to get outta the UK.
753
:January and February,
March, I'm happy to be back.
754
:But December, January, February,
particularly February, I cannot
755
:stand the darkness and the coldest,
the bitter damp, cold of February.
756
:Kaye Holland: December, I don't
mind the buildup for Christmas.
757
:London's very magical with the lights,
but January, February, get me out of here.
758
:Daniel Edward: What's a book or a
film recommendation for people who
759
:want to be inspired by the ocean?
760
:Kaye Holland: That iconic programme,
it was set on board a Princess ship,
761
:Love Boat, that's what converted to so
many people and initially to cruising.
762
:So that could be a good shout.
763
:I don't think I have
any books about ocean.
764
:I'm just very much destination focused.
765
:So I'll read a book about the
destination and I'm someone
766
:that's still really old fashioned.
767
:I have a Lonely Planet guide
to everything, and then I'll
768
:want to go ashore and I'll have
all my little things starred.
769
:I'm more of a nonfiction
destination person.
770
:Daniel Edward: Me too.
771
:Lonely Planet is one of the companies
that does cruise specific guides.
772
:If you are cruising in an area which
is very well served by the major
773
:lines, so really the Caribbean and the
Mediterranean both have a cruising guide
774
:for those areas, which sort of focuses
on what can you do in eight hours?
775
:Kaye Holland: Yes, they do.
776
:And Cruise Critic are a very good one.
777
:You just look up those, The
Telegraph, there's so many ones
778
:with cruise ports and I think most
of the cruise line's own websites.
779
:What you can do in four hours, what
you can do in eight hours, what you
780
:can do if you've got an overnighter.
781
:So they're all good resources.
782
:Daniel Edward: What would you say
back to the Norwegian Luna was
783
:your best or drink experience?
784
:Kaye Holland: Best food or drink?
785
:I am going to go for the
included one, Hudson's.
786
:Absolutely loved Hudson's.
787
:Honestly, I could have
eaten at Hudson's every day.
788
:I really could have done.
789
:The menu changed every day.
790
:It was phenomenal.
791
:Daniel Edward: And that's their
equivalent of the main dining room.
792
:They don't call it that, but it is.
793
:Kaye Holland: is the equivalent, the
main dining room and the staff was so
794
:smiley and on it, the service, the food.
795
:I can't rave it about it enough.
796
:For a drink, gonna go
back to my Haven bar.
797
:A little quiet oasis, the Haven Bar.
798
:And when I wanted something livelier,
I did like The Metropolitan,
799
:Daniel Edward: Something about the Haven
Bar, in case people think they can trick
800
:the system, because invariably you can't.
801
:If you've got, grandma and granddad,
and you've got your kids and you've
802
:got their kids, and you think you'll
be able to bring them all in for
803
:a drink in the evening, you can't,
804
:Kaye Holland: sorry to dash your hopes.
805
:You can't.
806
:You have to be staying in The Haven.
807
:Doesn't matter if you know someone in
The Haven or your best friend or your
808
:family member's there doesn't matter.
809
:You need a pass yourself to
be able to get into The Haven.
810
:That's why it stays exclusive.
811
:Daniel Edward: and they're
very strict about that.
812
:Kaye Holland: They are very strict.
813
:I didn't even try to sneak everyone up.
814
:Daniel Edward: They know you didn't try.
815
:Final question.
816
:What would you say is a great souvenir
that you can pick up onboard the
817
:Norwegian Luna to remind you of your trip?
818
:Kaye Holland: Ooh, I did get given,
and I'm pretty sure it's in the
819
:shops too, a bag made out of towels.
820
:It's a , blue towel, and then you just
sort of unfolded it and then you had
821
:it on the private island as a beach
towel, and then when you finished
822
:it folded up and made a bag again.
823
:It was great.
824
:Daniel Edward: That is a very clever
design for everybody, apart from people
825
:who read books, because by the time you
are putting your soggy bag back together.
826
:Kaye Holland: Then your
827
:Daniel Edward: Your book won't
survive, but I love the idea because
828
:Kaye Holland: you need
another bag within it.
829
:You like a plastic within a bag, a ship
830
:Daniel Edward: ship the ships.
831
:Kaye Holland travel journalist,
thank you so much for unlocking
832
:Norwegian Luna for us.
833
:Kaye Holland: Thank you!
834
:Thanks
835
:For having me, Daniel, really enjoyed it.
836
:Daniel Edward: Well there you
have it, a brand new ship.
837
:Norwegian Luna.
838
:Thank you very much again to Kaye
Holland for unlocking that forest
839
:and sharing all of her tips from her
inaugural cruise on that brand new one.
840
:If you've ever been on an inaugural
cruise, I'd love to hear from
841
:you and your experiences as well.
842
:And if you are heading out on Norwegian
Luna over her first season, drop
843
:me a message and let me know what
you think of it after you've been.
844
:Well, if you haven't already, double check
that you have followed the Destination
845
:Unlocked Podcast wherever you're
currently listening to this episode.
846
:That'll make it nice and easy for you
to get back the next time you want
847
:to armchair travel somewhere Lovely.
848
:I look forward to it
and I'll see you then.
849
:Bye-bye.