Alan is a Strategic Technology Leader and the pioneer of ITIL and ITSM. He has successfully launched XLA’s (experience level agreements) that have been adopted by major organisations globally. His work has been recognised with awards such as the "Most Promising Digital Experience Consulting Company" in 2021. HDI recognized Alan as a top-25 Thought Leader in 2023.

Top 3 takeaways

1.     You either have a career or a CV. 01:45

2.     XLA’s - what is the experience we want. 21:25

3.     Everywhere anywhere workforce 30:45

Guest Website - https://www.experiencecollab.com

Guest LinkedIn profile - https://www.linkedin.com/in/alannance

Sponsored by Russell King Associates - https://www.russellkingassociates.com/

Find Kaan Azmi on LinkedIn - https://www.linkedin.com/in/kaanazmi/

Find Kaan Azmi on LinkedIn - https://www.linkedin.com/in/kaanazmi/